It's taken me way too long to write this!…read more Stephanie is great!! I hired her after reading the great reviews here. She is professional and takes really great care of our fur babies. While I was away, she sent me photos and videos of my kitty who seemed happy and relaxed! Also - as a sweet surprise, I received an adorable personalized Christmas card with a photo of my Marley on it! Super thoughtful. I highly recommend Stephanie for any of your pet sitting needs.

I don't know what rating to give because after filling out all the forms and setting up an…read moreappointment we were ghosted. To be fair, Stephanie did let us know she would have to reschedule due to illness but it's been over a month. I honestly hope she is ok but I've reached out a couple of times to no avail. It may not be her fault at all but based on the radio silence I cannot recommend. Now I'm in a serious jam with no ready alternatives. Too bad.

I originally found Joseph through rover app and was so beyond happy with his quality of care…read moretowards my cat Sigmund. I have kept up with him as my pet sitter after starting his own business. The app used by his business for reporting daily updates on the pets is easy to use as well. I 100% recommend him for all pet care needs. P.a. Out of all pet sitters I've had, Joseph posts the most feedback about his visits after each day. Lots of photos and health updates (if eating or using bathroom normally/unusual poops or pees and so on)

We hired Petsitter Portland for an overnight sitter while we were out of town for the weekend. The…read morefirst night, our sitter was a no-show. I only found out the next morning when I reviewed our front door camera footage and realized our dog had been alone since 7pm the night before. I had to leave a note in the app before anyone reached out to us. When the owner finally called to apologize, I asked why we weren't contacted as soon as the issue came up. His response was, "we're not open during those hours." I'm still not sure what that means for a pet care company. If you're taking responsibility for someone's pet overnight, there is no "closed." To his credit, the owner stepped in personally to cover the rest of the wknd, but by that point the damage was done. Our dog had been alone for over 12 hours. I don't even want to think about what would have happened if we didn't have exterior cameras or happen to check them that morning. We got lucky, and we shouldn't have had to be. The whole situation was incredibly stressful and affected our entire trip. The owner comped the one night, but charged full price for the rest of the wknd. Honestly, given everything that happened, I would have expected the whole stay to be taken care of. If you need a sitter you can count on, especially for overnight stays, I'd look elsewhere. Peace of mind is the whole point, and we didn't have it.

They need to give the guy with the brown hair and buzz cut a promotion. He always gives the dogs…read morethat are 'being nasty' a timeout so the rest of the pups can play without constantly fighting off the other dogs advances and I appreciate that! More employees should be like him and give timeouts to dogs who just won't quit! It always makes them stop when they come back out.

I had to board my dog super last minute after fracturing my ankle and not being able to walk him or…read moretake him out. They were super accommodating and got him scheduled with a temperament test right away. I felt good about them being really thorough with their temperament test and he passed which wasn't surprising since he's super dog social. It was nice to be able to check in on him during the day and the energy in the playroom seemed pretty chill & calm which i really liked. I never want my dog to be super adrenalized or excited for 8 hours straight so it was nice to see him chilling and getting pets from the handlers. When I picked him up, I noticed they had dremmeled his nails free of charge which I also appreciated. He did seem to have some small scrapes on his body which I assume he got from playing/ rough housing with other dogs. Not really worried about that. Overall a good first experience and thankful that they were able to accommodate him so last minute.

Leaving our pups behind is always hard, but knowing they were under Becky's excellent care made it…read morepossible for us to have a nice vacation without worrying if our two little ones were ok. She is great about communicating before, during, and after pet sitting. Our pups seemed far less stressed than usual when we were away while with Becky. We couldn't have asked for a better pet sitter than Becky.

Becky did an amazing job taking care of our sweet, but anxious dog during our recent 10 days out of…read morethe country. She was communicative, thoughtful, and cared for home, dog, and garden (in a heat wave!). All were well-loved in our absence. Becky is trustworthy and hard-working, and we will absolutely have her back again in the future. If you are looking for someone that goes above and beyond, look no further.

Owner and staff truly care about your animals and treat them like pieces of your family. Amazing…read morequality work.

I want to start by saying Dani, the trainer, was very helpful and provided great feedback in forms…read moreof video sent via text. Truly the only good thing about my experience here. My aussie got her first heat cycle at 8 months and I was told she was allowed back in a few weeks once her cycle was complete. She was attending day care and training sessions a couple times a week. Unfortunately, I had some other personal matters come up and will be moving so I asked for a refund. They will not offer a refund on services and offered store credit instead. Okay, fine. I scheduled a weekend boarding to use up my remaining credit and I get a text this morning asking if my dog was spayed, if not she was not allowed to return. I understand the need for the policy but I was never made aware and was told previously by a staff member it was not necessary. I am not in a position to get her spayed right now, plus I am moving states next month. They still refuse to offer a refund of nearly $300. That is a good chunk of money that apparently they intend to keep. Doesn't matter that store credit never expires, I will not be able to use it. They made a mistake with lack of employee knowledge on policies and refuse to right their mistake and now stealing my money. This is wrong. I was emailing the owner back and forth and I am disappointed with their handling of this situation. I had my dog groomed and bathed on 2 separate occasions and she came back with mats and not dried properly. Some staff members were very standoffish and unwelcoming at drop off. There is no access to cameras and I was denied access to the facility to see where my precious pup would be. I do not recommend this facility.

I entrust Hot Diggity with the care of my dog on a weekly basis. I've used their services for years…read moreand they have the best staff and dog walkers! I get awesome write ups and pictures from each of her walks with them and it gives me great peace of mind to know that she's cared for, safe and loved while I'm working. Their services are invaluable and I would highly recommend them to anyone.

I came home from a short trip to find my dog greeting me at the door, not secured in her crate as I…read morewas told she would be in the emails I received. We do not let our dog free-roam when we are not home, and our house was not set up for it. There was trash in the trash cans that she could have eaten, and any number of things she could have gotten into that could be harmful to her. She also urinated and pooped on the carpet. In my bedroom. So I was cleaning that up at midnight after traveling. And of course I cannot stop smelling it. It's going to take getting the carpet cleaned. We have had this dog for 5 years and this is the first time she has EVER peed or pooped in the house. She also peed and pooped again when I took her out when I got home. This is very outside of normal for her and it makes me wonder if she was actually getting let out on her visits. I will be checking our cameras to see.

Everything went great! We checked a couple of references before we hired…read morethem to dog sit our 2 dogs for two weeks in our home and they were highly recommended, our dogs were very happy and well cared so was our home. They are the real deal and we will be hiring them again and definitely recommend their services.

I used Morgan and Jack for daytime care. Jack came over on a Sunday and took my dog Django for a…read morelong walk. He even hung out with her and played until the rain let up. He texted me a picture of her, so I knew she was doing well. Very affordable prices. They also do house sitting/pet sitting for longer stretches. Instead of coming home to house my dog had torn apart, I came home to happy, tired dog who was resting calmly. Well worth it.

Natasha, one of the owners is fantastic! Sweet, professional and loves dogs. She treats my…read moreRhodesian Ridgeback as her own puppy, and lets him be her daughter pillow at her house for sleep overs. During his stays, she sends pictures, short stories, showing me how he is getting spoiled. I love that she brings him to the warmth of her house. Cooper does not know he is a furry being, and loves to be around people day and night. He loves them, and always arrives home whipped out and happy. Totally recommend them, Natasha is the best! Her place is 'grandma's vacation' for Cooper and peace of mind for us!

This place is amazing! Everything was well prepared to make sure our furry babies would have a…read moregreat and safe environment to spend the day. It is well maintained and super clean, which is very important to me. Owners Natasha and Stephanie are wonderful and love dogs! My little one has been seeing Natasha for 3 years now and every time he sees her he gets very excited - he wags his tail vigorously!! Hahaha He already spent time at the Playcare and approved it! He'll go back for sure!!