(February 2024) WOW. First experience. You can imagine how scary it is leading up to the skydive. We had people in our group ranging from thrilled to extremely anxious. All of our jumpers were extremely skilled and made us feel so safe. I was paired with Carlos Silva who landed less than five minutes before coming right back up with me. Martin got me all strapped up with my gear and let me know Carlos would be taking me. It helps to know their names and feel more connected with them before strapping up. I was worried about meeting him later than my friends met their jumpers but I was lucky enough to watch him land with another jumper so I knew he was good at it! Our party was 6 total so we got the whole plane to ourselves. It was nice to see our jumpers being buddy buddy with each other bc it allowed us to talk on the plane too versus sitting in terror. The jump out is immediate. He was good at reminding me anything I needed to do and wasn't (relax, etc). If you have preferences (keep it slow, no swinging etc) you should tell them. They'll do their best to accommodate what your needs are. Pro tip: don't close your mouth while you're up there as much as you may want to, the video will look crazier lol with all the air blowing on you Thank you Carlos and Jump Florida!! Unforgettable. read more

See all

This was the best experience of my life!!! The gentleman I jumped with, Martin, made me feel so safe and comfortable. He's been doing this for 17 years! What a pro. The wait time wasn't long, the jump was incredible, and the landing was perfect! Not to mention, all the pictures (and the video) came out great!! Thank you Jump Florida Skydiving!!!!!! read more

See all

10/10 recommend! I've been skydiving twice now here and it's been a pleasure everytime. My instructor Carlos Silva was amazing and walked me through everything. Can't wait to return !!!! read more

This place is amazing. The staff was really nice and everything seemed clean. I was informed of how everything worked and what to expect. has a great time at jump Florida. read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

See all

I was paired up with Leon for my first tandem jump. He was great making sure I am position properly. All the staff were kind and helpful. Nice relaxed setting. read more

Jump Florida Skydiving - The crazy jumpers - Skydiving Near Me - Plant City, Florida

See all

Second time skydiving, but first time at Jump Florida. I was able to snag a Groupon price around $105 for me and my boyfriend. Once I made the reservation, they were very efficient at texting me with any changes. My reservation got canceled due to rain and we had to change dates. Moreover, they texted me when I had to go to the different location because of the a flooded runway. They will try to sell you the higher altitude falls. It's a longer free-fall, but I didn't think it was worth it. We also didn't get the picture package for $75, but i did buy the professional photos that were taken before and after landing (some attached below!) for $25. I think what sets this place apart from me is the jumpers you tandem with. You could tell these guys love their job, and STILL appreciate every jump even after 10+ years of jumping. I had Carlos, who was really nice. My boyfriend had Lucas. He was SO high energy and my boyfriend loved him. read more

See all

My daughter Courtney has had this on her list for a while... well after a most difficult year she finally was able to come visit her dad for my birthday and my wish was to take her to fulfill a promise made during that tough year. Brian thank you so much she couldn't have jumped with a more perfect partner!! read more

See all

I thought my first sky diving experience would be magical but it was far from it. I wasn't even called back until 4 hours AFTER my reservation. The staff did not communicate at all. Due to lack of communication my landing was far from perfect landing me in urgent care shortly after to get X-rays. I understand risks are made when you sky dive but if the staff communicated all of this could have been avoided. read more

Jump Florida Skydiving - Skydiving - Skydiving Near Me - Plant City, Florida

I took my dad for his birthday and we were not disappointed!! The jumpers are absolutely amazing, they are hilarious and make you feel comfortable. They joke around and really try to make it an amazing experience. You HAVE to purchase the photo/video package. It's so worth it! It's a long video and you even get to pick songs to play in the video. The pictures and videos are so high quality. The one thing that was really annoying was having to wait 2 hours past our scheduled time. The building you wait in has no AC, only fans and it's extremely hot. It was slightly frustrating but I think the experience makes up for it! If you're thinking about doing it, do it!!!! read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

See all

Skydiving has always been on my bucket list, so for my birthday I decided to treat myself to the Groupon with the VIP 18,000 ft. jump with t-shirt package. Made the reservation to jump at 9am this past Sunday, however due to the weather, I did receive a text message at 5:30am that morning asking me to confirm the change in location from Plant City (their main spot) to Lake Wales. It is more of a drive since I am coming from the Tampa area, but I wasn't going to let that stop me! Got to the location, checked-in, purchased the $75 video/photo package (WORTH IT!) and there was a wait, which I didn't mind since I got to see two groups go ahead of me. Everyone looked to be having a great time! Finally it was my turn, and I was really hoping to get paired up with Carlos based on the Youtube videos I've seen... and struck gold! Carlos is amazing and funny! You can tell he loves doing what he does. As soon as one group finished their skydiving, they are back getting ready for the next group. All the other tandem jumpers booked the 11,000 ft jump, so I got to watch all of them leave the plane. I was the only tandem jumper for the 18,000 ft level. There were two solo jumpers also exiting at 18,000, so they went first... we were the last ones out of the plane. Carlos makes you feel relaxed and the next thing you know, out you go! The skydive itself was breathtaking. Seriously, if you've ever been considering it, just do it. Like I mentioned before, the video/photo package is worth it. You have a list of songs to choose from for your intro, the freefall itself and once your parachute deploys. It was put together nicely and quickly. There are a couple of "meh" moments... for one, the hangar where you are waiting in is WARM and can be slightly unbearable during the humid times of the year. They do have some industrial fans blowing, which helps a little, but I actually found it cooler outside. The other "meh" was because we got relocated to the Lake Wales location for the day, when I went to get my t-shirt, they didn't have them there. The girl behind the counter said to text her my shirt size and address and they would ship it to me. I'll see if I get it this week, but if not, I will be following up! All that being said, I totally recommend Jump Florida (and Carlos)! I see a few other Yelpers mention tipping, which I didn't know was customary. I would have tipped had I known... but I am already wanting to book another skydive! read more

Jump Florida Skydiving - If you can, ask for Carlos! He made it so much fun! Wasn't even nervous! - Skydiving Near Me - Plant City, Florida

Amazing day skydiving for the first time with friends! We really chose the best place to do it. The instructors were funny and made us (me*) feel less stressed about it. It was a once in a lifetime experience, that went so smoothly thanks to them!! I went with Pascale and he was awesome :) Don't be scared and go for it! read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

I did not dive... I took my daughter for her 18th birthday and she took the plunge. I have to say, I was not impressed when I rolled up. There is barely a permanent building here. It's not an airport -- it is a grass runway in the middle of nowhere. Then you read the "disclaimers" on the sign on the wall -- no medical services, no hospital nearby, no insurance, etc. Honestly, I almost bailed out... However, the people were great. They clearly live to skydive and can't believe they get paid to do this. There seemed to be a good emphasis on safety and all the jump masters were very personable and reassuring. The whole thing went very well and everyone who jumped that day loved it. They also take a video of the whole experience (at extra cost), which is very cool. My daughter loved it, and is ready to go back! read more

See all

Are you kidding. We were booked for a 10:30 jump and did not go up until 1:45......what a joke. The cashier was rude and not helpful. This place will be closed soon. Don't waste your Saturday for a 90 second jump. read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

My first time and I will never forget it. Started with the most friendly admission person called Camila, super friendly and super helpful. Two groups were before ours, I was watching everything from the moment they put the harnesses on, getting in the plane and landing in the ground. I assure from what I have seen, in this place they take care of all of the details. All of the instructors are so nice and friendly specially when your journey starts with them. They take a really good care of their customers. My instructor was Dave. Honestly, he made my experience the best. Definitely I will go there again but for the 18.000 ft. Thank you Dave, Camila and all JumpFlorida skydiving friends. You are the best. read more

AMAZING EXPERIENCE! Great staff. Humberto (sp?) made me feel very safe. Will do again ASAP!

I had an AMAZING time skydiving for my 22nd birthday! I jumped tandem with Carlos and my boyfriend jumped tandem with Luke - they were both so funny and absolutely amazing instructors. I wanted to get back in the plane and go a second time! read more

See all

Went through AFF with this company. Great people, very knowledgeable. Equipment is relatively new. Caravan to jump out of which makes exits more comfortable. Overall I would suggest this company for newbies just wanting to tandem and for others that want to go through AFF and jump on their own! read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

See all

By far my best experience jumping! Appointment was for 1130 and we were feet up by 1230. Not a bad wait time for one plane and hundreds of jumpers every day. Jumping at the Lake Wales location, the hangar where you check in is a bit on the warm side, I suggest signing your waivers, checking in then waiting outside. Dave was super friendly and knowledgeable throughout the whole jump. Allowed me to steer on the way down and even gave me tips and pointers to get certified to jump on my own. I highly recommend this place for anyone looking to jump. I will defintely be back the next time im in Florida! read more

Jump Florida Skydiving - About to go wheels up! - Skydiving Near Me - Plant City, Florida

See all

We scheduled a jump at Jump Floriday Skydiving for my Dad's 70th birthday! It was the 1st jump for the 4 of us going, so we had no idea what to expect! When we first arrived, I was a little nervous...little side road leads to your table full of paperwork, etc!! BUT this place is AMAZING! I loved the personal attention that we received, everyone was so friendly and while we were nervous, the atmosphere quickly calm us all. The jump was AMAZING! Absolutely amazing! We got the videos, which is a definite PLUS. They work the music so well, right along with your ride up, your jump and all the way down. I actually loved it so much, right after we left, I talked my husband into going back 6 days later! So, I am writing this review after my 2nd jump in ONE week! I again had the best experience and plan to go back. I have dropped their name to several of my friends that are interested. I highly recommend this place for your first and future jumps! read more

Absolutely horrible customer service and ability to communicate. I had to reschedule a week ago for today's date due to rain and moving the jump to a location an extra 2 hours away. So its the day before I jump and I get a text from (352) 461-3461 confirming my jump at the further away location. I texted back and said no I rescheduled for the plant city location. I never heard back until the morning before im scheduled to jump when the same number texts me and says no you need to go to the lake wales location. This person refused to give their name to me and told me that Kaylee would call me. Im already halfway to Plant City when Kaylee tells me Plant City has been inoperable for some time due to floods and that they moved the locations. The lack of communication here is horrendous and all Kaylee offered me to rectify the situation were T shirts. Lol no I want nothing to do with your company now. Such a horrible place, take your excitement elsewhere so they dont ruin your skydiving experience. read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

Great experience. About an hour wait before and an hour wait after to get video . People were friendly the overall experience was great

Highly recommend this place! Friendly staff, especially Carlos! He was my partner for my 18Kft tandem jump today and it was amazing. I would definitely do it again, thank you for helping me cross an item off the bucket list! read more

Jump Florida Skydiving - Skydiving Near Me - Plant City, Florida

I went to JumpFloridaSkyDiving with my school with the Outdoor Adventure Club this past Sunday. I loved it so much!!! I was so scared going up, but my instructor Pascoal and the other instructors next to me helped reassure me that I would be ok and I was! It was so awesome. I did keep my arms closed for a little too long, but when I finally opened my arms for good it felt so freeing!! I soon realized it wasn't so scary, the initial drop was the scariest. I am definitely looking forward to doing it again at the end of the semester. Thank you Jump Florida SkyDive and thank you to my awesome instructor Pascoal!! Rock on read more

See all

No time like the present to jump out of a plane at 18,000ft! Skydiving was on my sister's bucket list. She has terminal cancer and decided to take a spontaneous journey around the country visiting family and friends. Needless to say, when she got to Florida, Jeff and Brian made sure she had an adventure! Bought the Groupon a week prior but decided to upgrade to 18,000ft once we got to the Lake Wales location because you only live once! Jeff checked her in and was THE BEST at putting everyones concerns and fears at ease. Time to meet the person she's going on the adventure with, Brian. He was AWESOME! A perfect match for her and definitely made her skydiving adventure one she will never forget. Between his instruction and jokes, she was the calmest chick out there. The video and pictures are totally worth buying. At the very end, it was taking a little longer to get her video. Turns out, Jeff enlisted everyone on staff to sign a shirt to give to my sister as a reminder of her awesome day. Needless to say, a few tears were shed at this kind gesture. I cannot recommend this place enough. The staff is absolutely amazing. A special thanks to Jeff and Brian for flying my sister to cloud 9 and jumping out with her for the adventure of a lifetime! You guys ROCK! read more

See all

I need to update my review since this company is under new ownership. My previous review was regarding the old owner who was hostile when I inadvertently scheduled a jump several hours from where I was vacationing and asked either for a refund or to transfer it to a friend in the area. Google search results deceived me. The current owner reached out to me and offered to make good and either let me jump (though I don't know that I'll ever be in Tampa) or transfer it to a friend. I appreciate that level of service. read more

Going skydiving has been second on my bucket list (right behind cage diving with great whites) for some time now. My mom bought me a tandem jump for my birthday this year. It's hands down the coolest thing I've ever done. There's no feeling like the free fall. I'm not sure how to describe but I will say that I've never felt so alive! Now, I've obviously never gone skydiving before but I really liked this place. When we pulled onto the tiny little road and I saw a tiny little grass airstrip with a tiny little plane, I got nervous. However, it ended up raining and being windy so I had to wait around for a while for the conditions to be right. You might want to take that into account when you make plans for the night. The crew there was great. They made waiting there way more fun by telling us fun stories about the crazy stuff they've done. As much as it hurts, pay the $75 for the video. Most people are only going to do it once. And the look on your face when you come out of the plane is priceless, seriously! read more

Wow, So happy we came to Jump Florida. We choose Jump Florida Skydiving over several other Florida skydiving locations for my moms 65th Birthday with our group of 5 skydivers and 5 spectators: A: because every time I called with questions, they answered them and were always positive and wanted to make sure I was completely satisfied with the information.. B: upon arrival, the small staff was very helpful at explaining everything we needed to do for checkin (waiver is done on ipads, making it very easy), and made sure we were all comfortable.. C: 18,000 foot jump, baby!! The staff was great. The weather was all over the place on July 31st. We arrived early to try and get our jump in but they were already in a holding pattern because of weather. The staff was busy trying to keep our questions answered, checking the weather reports online and ultimately offering refunds or rescheduling us if the weather did not break.. Safety, above all else, was their constant concern. And this really put our group at ease because no one wants to feel uneasy or rushed when its your first jump. Skydive instructors Pascoal, Carlos and Brian kept us entertained with their wit and knowledge of the sport, these guys are pros. They went way beyond making us all feel comfortable and sharing their experiences for the 4 hours we had to sit around waiting for the weather to break... but, it did break, and our patience paid off as the experience of jumping from 18,000 feet is so cool!! The instructors personalities made the day all that more special as they made my moms 65th Birthday memorable, and my 19 year old daughters experience one she will never forget. p.s. get the video package! The location is small, with only one plane, and a grass runway... but, it made for a real intimate experience for all of us and I would 100% recommend Jump Florida Skydiving to anyone looking to make that first jump... what a great group of people, and they love what they do! read more

See all

I had a fabulous overall experience! Everyone was professional and courteous and I would definitely come back here! There are really no words to describe how it feels to free fall and then peacefully glide down to the ground, it's the most exhilarating feeling! I highly recommend it to anyone! read more

Jump Florida Skydiving - The skydiving shark plane! - Skydiving Near Me - Plant City, Florida

This is a review strictly based on customer service. I bought a skydive package for my BFF for her 40th birthday. Company looked solid, good reviews, and the photos were amazing! Transaction started off great and ended crappy. I spoke to a guy named Jim. I live in California and did this transaction over the phone. I paid $274 for a package - skydive, photos, videos. I asked Jim what she needed to do to redeem since we did a transaction over the phone. He told me she just needed to bring in the receipt. That's it? Yes. What about an expiration date? I told Jim that I knew my friend probably would not redeem right away. His response: don't worry about it, no expiration date. She's all set. I thought - great! That was easy. Fast-forward: It took my BFF 2 years to feel ready to dive. She texts me and says the company didn't believe her receipt. I called the company and left a message - no call back. I emailed and got this response: There is no Jim that has ever worked here, are you sure that you paid us, you may have paid a reservation agency. If you did purchase with us, we send you a gift certificate to give out, which also has a expiration day on it. You said that is was in 2012 when you purchase this. If you did not make your reservation at any time, this would have expired after on year. We do not sell any skydive packages without giving a certificate that has an expiration on it. If you had made a reservation in 2012 and could not come, we should have it in on our calendar. We want to help you do your skydive, but we need help from you as well.Thank you I emailed a copy of my Chase credit card statement with the $274 purchase to JUMP FLORIDA SKYDIVING. No response back from the company and my BFF had to fork out $100, so this dive cost really cost $374.BUYER BEWARE. Agree with Audrey K doesn't deserve a star I'm giving them. read more

I tried contacting this business MULTIPLE times over the span of several days. After finally reaching the business, they ask me to contact them at specific time. I contacted them again at the specified time and they did not answer. Instead I was sent a text. I still have not heard back from them. Very poor service. read more

I thought they were extremely professional and well organized. People complain about the waiver but you need to understand you're jumping out of a plane and you have to sign waivers like that for any sort of dangerous activity. Many small businesses like this one would be ruined without waivers. Also, people complain that it took some time, but I'm all for them double and triple checking their parachutes and making sure everything is a-ok! Now, to get that disclaimer out of the way...for the actual experience. They were very nice and all were there to make you feel comfortable! Great place for first-time jumpers. They have great groupon deals as well! Try to upgrade your jump height! It's so awesome! They talk you through everything and are totally there to make the experience a blast! read more

BEST EXPERIENCE EVER! Definitely would recommend to EVERYONE. Was on the bucket list for a while and so glad I did it. Got a groupon and upgraded to 18,000 feet and sooo worth it. Also encourage to get the video/photo package. You'll regret it if you don't purchase it. Thanks to Tim as well for making it a fun jump! Can't wait to go again. read more

To start with, the only reason this place gets two star is because the instructors are awesome! I had a great experience with them, but management is a whole other story. We sat waiting to go skydiving for over 2 hours and were told we will probably wait 2 more hours. 4 hours to wait when we had an appointment and got here 30 mins early is crazy. Our appointment was at 11 am and we didn't get up until 4 pm. I would have been ok with waiting if had been warned ahead of time, but we were told we had an hour or under wait. We asked for a refund as we have a plane to catch and they refused. In addition, I heard the blonde, bigger lady that was working the desk talking crap about my friend and pointing at him while I was within ear shot. Very unprofessional. Overall, instructors are great but management needs to figure their shit out. I am sure its because most people are tourist and only do it once, but I live in Orlando will definitely not recommend anyone to go here. They were rude and very unhelpful. Choose a different place; there are many in this area. read more

Worst customer service I have ever experienced. I booked a jump 2 weeks ago for my mother in law. 5:30 the night before her scheduled jump I receive a text message that the jump location has been changed to over 2 hours away. I called in and spoke to several people including the manager who assured me that she could jump from the original location 2 days later. Again, the night before I receive the same text. Again we called and was greeted with the rudest women. Our call ended with demanding a full refund. No apologies. No discounts. Nothing but complete bad business. Bad customer service and lies. What a waste of time. Now I have the joy of breaking my mother in laws heart by telling her that she cant complete the one item on her bucket list. The one thing she flew all the way from Indiana to do! read more

We had originally booked a group session in January 2020. Our group had arrived on schedule, but we were told that the session couldn't happen due to wind. We had people in our group from out of town and we originally were promised to receive a credit due to them cancelling the session due to the weather conditions. However, we never received notice of a credit to use toward another session or the offer of a refund due to the time that had passed. Several people tried reaching out on this issue and were met with either no response or a promise of someone getting back but they never contacted us again. We attempted to have the credit card company we used reach out as well, but they only managed to tell us they either couldn't get in contact with the vendor or that the vendor had a no refund policy. The lack of communication was very unprofessional and we will not be using JUMP Florida in the future. It shouldn't take months and months to contact a customer. If you promised a credit/refund, then you provide it. read more

Absolutely Fantastic.Very well run outfit. Great communication. The clouds cleared and the fun began. Well worth the trip, we will 100% be back. I'm going to use this as a company team building event.I also highly recommend the video and also the still photos.There is a young freelance photographer taking pictures very very good value. read more

First and foremost I want to address the poor reviews given solely because of the long wait period. If you anticipate that when you go skydiving and they give you a time to come in that you should have your waivers signed, geared up, trained on what to do, have the plane boarded, and jumped out of the plane all within an hour, you must be nuts. It's skydiving people. You are jumping out of a plane. Not scheduling an appointment to get your nails done, or your oil changed. It's not an errand you're running. If you're thinking to yourself "hm, let me get in a quick jump out of a plane this afternoon right after breakfast but before my afternoon tee time" then I suggest you go somewhere else that doesn't really take the whole jumping out of a plane thing seriously and will value moving as much business through their doors more than they do ensuring things are done right. My boyfriend and I were told to arrive at jump Florida on Saturday at 11:30. When we got there, the power was down and so they weren't able to have us read and fill out the safety waivers until they got the power turned back on. It took about an hour for that to happen. Was it ideal? Not particularly. Was it highly important that waivers get signed before we risked our lives? Definitely. A professional move on Jump Florida's part. Once we had our waivers signed we were told since they were backed up that it would be about and hour and a half before we would be jumping. The receptionist told us we had enough time to go grab something to eat since we were starving. When we got back we waited about another 35 minutes. So overall almost 2 hours after we got our waivers signed. However, in that time period not one other group or couple or person who arrived after us or had a later "appointment" than us went before us. The receptionist ensured that everyone went in the order they were scheduled for. It was not ideal to wait, but I did plan my day around this and I would rather things be done right than rushed so overall it was not bad at all. It was actually nice to meet and mingle with the other people you'd be jumping out of the plane with. It really relieved some of the worry. In regards to the most important part of skydiving that doesn't involve "waiting," the entire staff of Jump Florida was extremely pleasant and completely relieved me of all my anxiety of jumping out of a plane. I was absolutely terrified and their expertise, professionalism, and humor made me feel so at ease. I jumped with Tim and while he was a bit more serious than some of the other instructors I felt lucky to have him because I could tell he respected and took very seriously skydiving and the fact that my life was in his hands. While he was serious, he was very pleasant and got absolutely awesome footage of my entire experience. I highly recommend Tim! Skydiving was one of the greatest experiences of my life and I can't wait to do it again. However, when I do go again it will only be with Jump Florida. Great experience all around. read more

We spent $760 (not including videos) for 4 of us to jump for my moms 50th birthday. My moms video didn't turn out, they offered to let her jump again. After waiting 2 hours the weather was too bad to go. All understandable! but when she asked for a tee shirt in exchange for the lost video of her first skydiving experience they said no. It's a shame after a great day this place is all about the $$$ read more

I tagged a long with some friends who had an appointment in hopes there would be room for one more. Understandably there was not but I was not invited to come back, handed a pamphlet or anything. I was simply just told no and with an attitude. I heard numerous people making comments about the girls attitude from the front which is a shame because for most, this is the most exciting thing they'll do and it can take away from the excitement when you deal with someone who is unhappy and rude. The instructors do seem awesome which must be what keeps people coming back. read more

In good conscience, I cannot recommend anyone engage in a merchant - customer experience relationship with this vendor. Jump Florida Skydiving does stay true to their claim listed on their website that customers' jump experience is *dependent on the weather conditions which does consider the safety of customers. After hours of waiting, our jump experience was cancelled due to weather conditions including high winds. What was concerning was that after being told our experience was cancelled due to weather conditions, we were told the reservation deposit and cost for the skydiving experience was non-refundable. With no verbal or documentation to support their claim for a non-refundable agreement, Jump Florida Skydiving hesitated and initially refused to refund our money. After refuting their claim, the vendor forcibly refunded our money. In speaking to the cashier, one of the other employees stated, "it's going to be a problem if you don't refund their money". Our deposit was not refunded, and Jump Florida threatened to not refund our money for the jump experience with no prior notification of a non-refundable agreement in their advertising or their liability and release agreement. In my opinion, this is more than bad business it is a gross treatment of customers who entered in to a "good faith" agreement with their business. read more