Lucky and Javier did a fantastic job! Not too mention the job was located on the 3rd floor and it was close to 90 degrees today. They were able to come 30 minutes ahead of schedule! Will definitely be using this company again. read more

Junk Removal 911 - Before - Junk Removal & Hauling Near Me

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Another edit per Max's too little, too late reply. Operating based off assumptions is unprofessional. My service date was July 20. Hardly over a month ago as he purports. In this case, he's playing both bully and victim unnecessarily when all was good with the original review I posted (below). Hopeful that this ends here. --- Edited per the company not being pleased with my original FIVE STAR review. They sent a message trying to tell me that I posted misinformation when I have texts documenting their late arrival. Thus, I will make the distinction that the junk removal SERVICE deserves five stars (kudos to the guys that showed up!) but the customer service leaves a lot to be desired. Companies should not be allowed to bully customers for giving their honest opinion. --- My original review below: I had a mostly good experience with this company. The job was done efficiently overall but they arrived pretty late which was surprising because I was the second pick-up of the day. They were apologetic for the inconvenience but I would hope they learn to cushion the arrival times a bit more to manage expectations. Anywho, it's junk removal service so as long as the junk is removed without incident five stars seems fair. read more

Very professional, thoughtful company with strong communication skills. Extremely nice staff! Highly recommend. A++++

Very friendly and helpful service. I ended up needing to cancel my appointment but didn't know how to do so and got caught up in other moving in things. I got a call for my appointment within the time interval (around 4 in 2-5pm interval) but Kyle on the phone was calm and friendly about my last minute cancellation. I would use this service in the future because they are very easy to work with. read more

Easy to work with, fast and professional! Junk removal 911 came in with a great price for an estimate and there was no hidden surprises. Will definitely use them again. Couldn't have been easier! The workers came in very tidy and professional and get my old sofa and TVs out in a flash! The whole process was literally 10 minutes. They also had a lot of available appointment times which was very nice! Thanks again junk removal 911! read more

We've use this company on multiple occasions and have always been pleased. The staff is prompt, friendly, professional, and works well with the staff in our building to be accommodating. I recommend them hands down. read more

Very quick! Came the morning after I requested a quote. Professional and on time. Will use them again in the future for sure! read more

Junk Removal 911 - An old outdoor kitchen. - Junk Removal & Hauling Near Me

Is there anything these guys won't haul away? Sure...toxic sludge...dead bodies...Chicago politicians. :) For everything else, these guys are the best. Relatively affordable, responsive, pleasant and fast as hell. read more

Extremely efficient and good value, charged the quoted price. Arrived within the stated time. Much preferred over 800 junk that was recommended to me by my building who apparently don't give you a price until they come. I would use their services again. Thanks so much! read more

Added update. 2nd round was as good as the first. This firm will now face a permanent spot in my Rolodex.

This is the most economical service I have found for Junk Removal. Great crew, very responsive. Great communication. Better pricing than the 800 G J. read more

Outstanding service. Was called about 15 minutes prior to their arrival to LMK they were en route, then the guys set to work. They asked followup questions since my instrucions were not very clear (was trying to multi-task--not recommended) and were very conscientious about their work. They finished a bit earlier than I thought it would take. Upon completion they asked me to review their work. Super-professional guys, highly recommended and would definitely use them again. read more

Junk 911 was beneficially responsive. I reached out to them and they immediately contacted me. I had a couch and a loveseat (a bit bulky) to be disposed of. I called a couple of other places and their price was less than the others significantly. I requested service pretty quickly and they were able to get me in during the time frame I needed (the next day afternoon). The service was fantastic and timely. I really appreciated how seamless they made the whole process. I would highly recommend Junk 911 and will be using them again. read more

I would give 10 stars if available! This company is GREAT from calling to getting a very quick response, setting up appointment to receiving a call from Lucky BEFORE arrival. Junk Removal 911 is a pleasure to hire! GREAT customer service! YES IT STILL EXSISTS! Devon and Lucky were amazing. SO efficient and effective , a pleasure to have in my home. After assessing my basement they went to work! They know their stuff. My basement flooded recently with about a foot of water all items on the floor were wet, to heavy for me to lift to daunting of a job , everything on the basement floor needed to be discarded. I cold not be happier with the outcome. Thank you again to Devon and Lucky for providing such awesome customer service. read more

Killer prices and service, Two people removed a truckload of basement junk super fast

Once again these guys came through. As i am getting ready for my move....tmrw, i have to real with all the trash piled up in my garage and basement. Old mattresses etc. I called these guys last night, they were right out this morning. On time, and they worked fast, Friendly, professional. Very reasonable, to take 2 mattresses, 2 box spring, and a pile of assorted trash. Will be my go to for the regular "purge" episodes like this. read more

I got quotes from several places to remove a sleeper sofa that I have wanted to get rid of for a while and Junk Removal 911 gave me the best deal! Super quick and easy to schedule, would highly recommend them to anyone!! read more

We really LOVED working with the people at Junk Removal 911. We had a huge job that took two weekends and FIVE trucks. The guys worked right along side us to make sure everything we needed thrown away was taken care of and the items were wanted to keep were safely preserved. The owner was great communicating by phone and text which was GREATLY APPRECIATED. Highly recommend, we will use them again for certain !! Tim & Noreen read more

These guys are the best! I was looking to have an old, super heavy and awkwardly shaped sofa removed from my apartment and decided that some professional help would be my best course of action. I first looked up 1-800-GOT-JUNK? because who hasn't seen their vans around the city. However, they were unable to offer me a solid quote prior to arrival and I didn't want to waste their time (or mine) by having them turn up only to be out of my budget. I turned to yelp and messaged probably a dozen different local businesses who handle this sort of thing, and after speaking with Max, I decided Junk Removal 911 was my best option. Here are the reasons: -Competitive pricing for quality service -Fully insured and bonded -Fast response time and free quote via yelp/website -Flexible scheduling and good availability -They recycle or donate what they can which is so nice Anyway, on the day of the service, I received a reminder call confirming their arrival later in the day, as well as a second call about 30 minutes before arrival so I could meet them and give them access to my building. The removal itself was a matter of minutes (which I didn't think could be possible) but these guys were strong and smart and made that godforsaken sofa fit out the backdoor of my vintage apartment. Years ago, when I had first moved this sofa in, the door had to be taken off the hinges to fit it through. These guys just made it work, and it was amazing. They were also very friendly and professional, and accessed my apartment for any potential obstacles before conducting the move. They also complimented my Star Wars-inspired art. After they were done, they told me the price would actually be less than what I was quote online because it was an easier move than expected. So honest and transparent! So of course I made sure they were compensated the full amount anyways, plus some tip. All in all, wonderful experience and if I ever need junk removal services in the future I will definitely utilize this company. read more

My experience was excellent! Scheduling was very easy. The workers John and Shaw arrived on time and finished quickly. The guys did a great job! They were very pleasant, professional and easy to work with. I will definitely use this service again and I plan to request the same workers. read more

5.5 star rating to be more accurate---supreme excellence! Responsive, easy scheduling, reliable, on time and didn't get spooked that pick-up location in downtown Chicago. I called Junk 911 on Wednesday. Max picked up the phone. I described the few large items that I needed to get rid of. Fast. He quoted a price, which was fair. I was able to schedule for a pick-up the following day, between 1 and 2 PM. The next day, two young, strapping guys turned up at (exactly) 1:36 PM. They were very polite and professional. My husband led them to the area where to pick up the items. They effortlessly lifted, hauled out the following in 12 minutes: Tempur-Pedic king-sized mattress, a box-spring, metal rods, 130 lb. 2009 54 inch plasma TV and a dresser. Transaction was swift, seamless. They were out the door by 1:49 PM. This company rightfully deserves 200+ 5-star reviews. Highly recommend! read more

Quick response easy scheduling. The team arrived on time very professional. Would use this company again.

Would recommend to anyone! I didn't catch the names of the men who removed my couch but they were awesome. Arrived on time and were so nice and efficient. Whole process was under 15 minutes. If I could give higher than 5 stars I would! read more

Well to be totally honest with you all looking for a junk hauler my experience is not vast. However, I do understand pricing and how much the approximate cost of using the city dump for a drop off. But this is not just about Junk Removal 911, but all of them the haulers that are insured, and licensed , and bonded that I inquired to hire for a very specific project. I was moving into my new home and needed a roll of carpet dimensions were 11x 9 with padding. This was already tied , rolled and basically just needed to taken out to the truck and loaded on, along with a 30x 24 inch wood 3 drawer service cabinet( end table). The city wide average charge was 160.00 got the carpet and 50.00 for the removal of the end table. Call me crazy , but, does anyone else think that's crazy? Well I finally talked and got a bid from Junk 911. They did the job for a total of 170.00. Mins you they were the most inexpensive junkets if all I interviewed. They got the job. The guy showed up , on perfect time, extremely polite and very helpful. So on this I recommend the company. However, even though the pricing was high they were still much less then the others. What I don't understand is that I had 5 men and a full truckload to pack me up and move and then reset my new home. Comparing Haulers to to Movers it is beyond ridiculous the cost difference percentage wise is 80% more expensive for a lot less work , energy and small project costs. Unfortunately, they all seem to get away with these out of this world costs. Otherwise they wouldn't be in business. Thank you to Junk 911. The staff that came to my home made the bitter pill easier to swallow. So I guess the moral is if your going to charge prices like you all do to have repeat business you have to have GREAT employees! They make the difference! JDH read more

Spider and Ace were fast, efficient, and professional. I appreciated the quick response to my request and that you were able to fit me into a Friday schedule on short notice. read more

I have had the pleasure of using company. When I contacted them for a quote. They returned it a timely manner. I was pleased with the approximant quote and scheduled a appointment. When the crew arrived they looked over the project and adjusted the price to the project. I agreed to this adjustment and they started on the job. They were done in a 1 1/2 hours. the crew was friendly and done a 5 star job. I would recommend them to all my friends. read more

Had Junk removal 911 come out a few times to clean out a house and garage. All the workers were friendly and professional. Extremely pleased with service and work done. Would highly recommend. Reasonable prices too. Judith read more

This company is great and very well priced! I had quite a few furniture pieces that needed to go. Their response time was fast as well as the movers. They came ahead of schedule and worked quickly and carefully. When my couch needs to go I'll definitely be giving them a call back! Only thing is they could probably benefit from a dolly or moving cart. Thanks again guys! read more

These guys were affordable, on time, and quick with getting a large sofa and sofa chair cleared from my condo. I will definitely use them again for any of my future junk removal needs. read more

5 stars every time! 10 stars if possible! this is my 3 rd time hiring junk removal 911. Fast turn around tone- on time with call before arrival! Customer service still lives! courteous , friendly, experienced workers. best rates around! if you need items removed from your premises Junk removal 911 is your best option . Don't waste time searching . You won't find a better junk removal service. read more

Need another star. These guys are the best. I handled the whole thing with Max over the internet because I had moved out of state. He responded to every email, gave a ballpark estimate from photos, and turned out to be less. Ron and John, equally good, arrived on time for the heavy lifting, backed down an unbelievably narrow Printers Row alley. Were not phased by a high rise, freight elevator, and condo rules for moving in and out. Not one scratch or dent. Such nice people. read more

I moved in to an apartment that couldn't fit my couch into the elevator. I put the couch on buy nothing but also wanted to be cognizant of my new neighbors and the fact more were moving in this weekend. After a few hours of no luck finding someone who could take it, I called Junk Removal 911. It was fast (they were there within the hour) and the Zelle Payment option made it so I didn't even have to be there when their crew arrived. read more

After the remodeling of my new home, I got a lot of junk sitting in the garage that need to remove, two living rooms and three bedrooms of carpet, one living room of hardwood flooring, 8 doors with trims, three set of closet doors with trims baseboard for the whole house, two sinks, two toilet seats, a stone shower base, two bathroom wall and floor tiles, drywall, cabinets, etc. I had scheduled two companies to come and quote me. The other company came and quoted me one and half truckloads to remove everything for over $800. That was outrageous and I didn't use them. Junk Removal 911 came the next day right on time for estimate. The guys are very experienced and polite. They told me one truckload is enough for $460 and I agreed the price. The team of two discussed and planned about the loading order for a minute and started putting the taller door and board on the side, breaking the long pieces of wood, smashing the bigger objects into pieces, laying out the truck, they put everything into the truck. That was such a hard work and they finished within 1.5 hours including sweeping the floor. They told me they only have three trucks and keeping their services very consistent. Unlike the previous quote I got from a bigger company, they tried to rip me off. I am highly recommended Junk Removal 911. *Please serve the driver/remover soda or water and ask them to take a break somehow, they work so hard! And don't forget to tip them for appreciation! read more

Junk Removal 911 - They fit all my junk in one truckload with mesh top covering them, so they wont fly out when driving. Great company with great people! - Junk Removal & Hauling Near Me

Easy to schedule, super fast, and did a great job. Price came in under the quote. Would absolutely book with them again.

So when I was looking for a junk removal company and I saw that Junk Removal 911 was top rated I started to read the reviews. And I said to myself wow people are very passionate about this company! But now I know why! My son needed a love seat and coffee table removed from his streeterville apt. I called a bunch of companies and not only did Max have the best price but the service I received was outstanding. The crew called me when they were 20 mins away as I requested and they were anle to come early which is the greatest and they were so nice and super fast. Dont bother making any more calls. Just use Junk 911! read more

I had some junk left over from the previous owners and just wanted to get rid of it. I knew it would cost me so I sent a quote request to about 6 different companies. Junk Removal came back with the cheapest quote so I went with them. All communication was done via Yelp and they were prompt and professional. They gave me the best date they could, which was about 5 days away and a specific time. Fast forward to the day of....I got a text early in the morning stating their ETA. It was 30 min later than original but it worked out for me since I had some things to do before hand. Plus, I can imagine the nature of this business doesn't allow for exact times. The crew of 2 showed up. They were friendly, courteous, and displayed professionalism. What was even better....they charged me less than the estimate that I was given! They worked so quickly and efficiently I gave each of them a $10 tip. I have an old house so I'm sure I'll have other things to dispose of so I'll definitely call these guys. I can't thank them enough. read more

My husband and I had to get a bunch of furniture and boxes of stuff removed, as we are moving out of the state and cannot take them. I booked this company after seeing the numerous positive reviews and getting quick responses after I inquired on Yelp. The biggest draw though was the fact that most stuff they take get donated / recycled. It pained me to part with a lot of my clothes since they are all in good condition but I was relieved to know that they'd go to others in need. Two men named Lucky and Javi came, earlier than expected (which I'm not complaining about! They call ahead too), and did a great job taking everything speedily. They were courteous and pleasant, despite the fact that they had to go up and down the narrow staircase that leads to my 3rd-floor apartment. We were impressed by their strength, haha (one person carrying a real wood bookcase that my husband and I struggled to lift together...)! One of the guys informed me though that because of COVID our clothes may not be accepted as donations at Salvation Army and places and be thrown in the dump. I asked that if that is the case, if the clothes can be recycled as fabric, and he said they can try. I really do hope the many many containers of our clothing get donated to places that do accept clothing now, or that the clothes are recycled as fabric. It breaks my heart thinking that perfectly good clothes may have to be dumped. Though I realize that many things are out of our control in these extraordinary circumstances. In any case, I recommend Junk Removal 911 wholeheartedly. The pricing is very reasonable too (for us, it was $250 before tip for *many* boxes of various household items and clothes, 1 desk, 1 couch, 1 large bookcase, 1 small office chair, 1 full-size bed (mattress+box spring), 1 chest of 6 drawers. The guys broke down some of these furniture pieces so we didn't have to disassemble anything ourselves. My husband and I would have had a difficult time even getting these out the door ourselves, so hiring this company was well worth the money and more. Thank you, Lucky & Javi!! read more

I've used Junk Removal 911 for a second time. These guys were very professional and courteous. They did an excellent job at removing junk left over from a previous tenant. I HIGHLY RECOMMEND JUNK REMOVAL 911 read more

Junk Removal 911 - Junk Removal & Hauling Near Me

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Needed help getting an old mattress and box spring out of my apartment. Reached out to Junk Removal 911 via Yelp. They responded quickly with a great quote and I was able to schedule a pickup with just a few messages. Their team was prompt, friendly and super efficient -- they were done in less than 10 minutes! Highly recommend. read more

Would definitely recommend. I made an appointment on Sunday evening with Max over Yelp and he had a crew here the next day. The crew was fast and cautious. I had a large sleeper couch and dining room table removed without issue. The price is fair and I didn't even need to call to make the appointment. I appreciate when services utilize online scheduling. I will use Junk Removal 911 again in the future. Thanks. read more