been coming here for 4 years with no issues but recently went and was treated awful. We pulled in…read moreto the empty parking lot and he comes over and tells us to move and back into a spot, then complains that we didn't go on the grass enough and didn't back in when we did. We called last week and he said to just show up, but when we showed up he said "wow you guys just show up and don't call?" We walk down and he makes multiple comments on weight saying your well over 200 lbs and you guys are too big. when we called he said we need to do 3 at a time, then today he said we can't. All the younger employees are great but this guy was very mean. acted like we were a bother and did not seem to want our buisness. I will not be coming back.

The owner Brett is fantastic. I came from out of town and called an hour before they were…read moretechnically even open (I didn't even know I made that mistake) he answered and let me come right then and there to rent a kayak. Will continue to use them and only them moving forward on all my trips

We had a really great experience. The service was friendly, quick, and very helpful. It was such a…read morebeautiful day. We rented kayaks and paddled around the bay. It was a beautiful, calm morning. We definitely would do this again.

We had a great time. Evan was very friendly and helpful. It was a pretty cold day and we really…read morewanted to paddle board.. it was also pretty windy. He did a demo and the floating dock was kind of awkward to get on in the wind. He suggested kayaking which I'm so happy he suggested. We had a blast and saw a few dolphin. A perfect kayak adventure.

Great service and great people work there. Never had a bad experience and very accommodating…read more However, the boats, particularly the deck boats were not in good shape. I like the option of joining or just renting when I want being a non-member.

best way to get on the water in Jupiter! affordable boating right in the heart of Jupiter. When…read moreyou are done - just walk away!

Good, but! We've had a jetride membership since before it was bought by Jetride i can tell you…read morewhat's different. Currently the boats are being maintained ok so things have improved from the beginning. Previously the boats were allowed to be taken at a later hour now you must return by 4ish in the fall and 5 in the spring. If you are not an earlier riser this membership isn't for you. You must have the enhanced membership to be able to take the jet skis out. My biggest annoyance with Jet ride is the fuel prices. Some dockhands are reasonable and others tax you. It really depends on who's checking you out I've paid anywhere from $25 to $60 and always go to the same exact place. This tells me some dock hands are overcharging. The customer service has always been good. My membership price was increased by 200% which I thought was annoying. They claimed I was operating under previous company's agreement and didn't honor it. I've taken boats out of Northlake, Stuart, and Jupiter. Best experience was Stuart however that dock is tight you must be an experienced boater to take out of that location. The easiest Jupiter.

Me & my family love JetRide! They made our move to Florida 10x as fun. The best way to experience…read moreeverything South FL has to offer really is on the water, and JetRide makes it possible to get into the lifestyle without completely committing to the price & time it takes to own boats/jet skis. We try to go out multiple times a month and even bring our dog with us sometimes. The training was great and made us feel confident in navigating the waters and any situation that presents itself. The dock hands are super helpful whether that be with boating tips or where to go/avoid. Customer service does their absolute best to make sure everyone who wants a boat that day will have the opportunity to. People seem to complain a lot about the reservations being not available but if you go on the waitlist, you will get one most of the time. Whoever is complaining just didn't listen to the on-boarding instructions that well because with the advice they give, you truly do get the best boating experience whenever you want it. With all their locations, there's so many areas to explore and we never get bored anymore! Thank you JetRide

We decided to go on a harbor cruise with Hakuna Matata to make the most of our time, since we were…read morethere for 24hrs. When we arrived, you check in at a small blue hut. Unfortunately, the initial welcome wasn't great. We weren't really greeted--just asked for our names so we could receive a card to board the boat. The woman helping us continued chatting with her coworker and looking at her phone while assisting us, which felt a bit dismissive. The weather was beautiful and the views around the harbor were fantastic, making for a really relaxing cruise. Jeff, the bartender, was a highlight of the trip. He was extremely friendly and very knowledgeable about the harbor. He even took a couple of photos for my husband and me, which we really appreciated. Overall, while the check-in experience could definitely be more welcoming and attentive, the cruise itself was enjoyable thanks to the scenery and the great service from Jeff at the bar.

Wonderful afternoon on the water with our family on the Hakuna Matata! The captain was very…read moreknowledgeable and provided local knowledge about the homes and sites along the way. Fully stocked bar, good music, and attentive crew. My only feedback for improvement would be getting a PA system for the captain to speak over while giving local information, as it was sometimes difficult to hear the facts and information with a group of 30 people on board.

This location has terrible customer service. They change the price, add on and sneak in extras, so…read moreread your invoice carefully! They don't have your equipment ready when they scheduled it for you to pick up. When we finally decided this was not going to work for us, my husband was cussed out by the main salesperson. There are too many great Broward Motorsports locations to deal with the one in Tequesta / Jupiter!

Terrible company. Backstabbing liars that don't honor warrantees. They did not honor 1 year…read morewarrantee on my Sea Doo. This company was great at one time. Anything is better than Yamaha now . Chris Ponsoldt 772-486-1903