The springs on our garage broke…read more Ernie was fast to reply and arrived within the 15 minute window that he quoted. Friendly and worked quickly.

I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

I needed to renovate a small kitchen and struggled to find a contractor that would accept a small…read morejob and also one that would quote a fair price. Ronald responded quickly to my request for an estimate, provided a fair and reasonable price and also gave me some suggestions for ways to improve the layout and function of the kitchen. He originally said the job would take a week and a half but I think he just didn't want to overcommit, which I appreciate. It's annoying to plan for a time period and then the job is extended. Ronald ended up finishing the job in one week and the kitchen is beautiful. I highly recommend.

GR Handyman did an excellent job for us. They custom-fit our cabinets to accommodate a new…read moredishwasher, installed the dishwasher, and also completed some other cabinet repairs we needed. Everything turned out beautifully. Their pricing was very reasonable. What really stood out to me was how easy they were to communicate with. They responded quickly to every message and were always easy to get ahold of, which made the entire process smooth and stress-free. It's been about two weeks since the work was completed, and everything is holding up perfectly. We're very happy with the results and wouldn't hesitate to recommend them or hire them again for future projects.

I would recommend this company to anyone looking to get a garage door installed. Jimmy was very…read morehelpful, communicative and easy to work with. He was able to help me find the garage door I was looking for and give competitive pricing. He was able to come out to take a look at the garage and get a new one installed within 2 days. The install was smooth, straightforward and they arrived punctually. He communicated what they were going to do and I didn't feel left out of the process. Great work by Pro-Line Garage Door.

TLDR: provided a pre-estimate in Yelp, showed up next day for an in-person estimate exactly when he…read moresaid, answered all my questions, offered 3 options for replacing my motor, emailed me the quote on site, then returned 3 days later exactly when scheduled and changed the motor in under 2 hours. In summary: straight forward, customer focused experience Here's the story if you want the details. Pro-line was the 4th company I contacted to get my dying garage door motor replaced. First guy never answered. Second guy showed up and took a look, never sent me an estimate because he said he was too busy. I found a third company that showed up but the technician didn't know much so I couldn't ask many questions, he had to call his uncle for information, and I requested an estimate from the uncle but took over 24 hours to send it, by which time I'd contacted Pro-line. I received a pre-estimate immediately in Yelp. We arranged for Jimmy to come by the next day. I'd done lots of research so had lots of questions. I'm going from like a 20 year old garage motor to these new fancy schmancy motors. Jimmy showed up exactly on time and was really informative when answering my questions. Gave me all the details for the three options. Chain vs belt, rail systems, warranties, controls, wear and tear, and so on. This consult was super straightforward and informative and it helped me come to the best decision for my situation, and he wasn't trying to be salesy, exactly how customer service should go. I selected the chain motor option (#2), a little pricier but worth the durability in a garage that gets extremely hot in summer. He emailed me the quote while we were standing in my garage. We scheduled the appt for 3 days later (today!) and he showed up exactly on time again. Pulled up at 8:45 and was done at 10:30. He showed me how to use everything and all about the new installations: garage motor, rail system, wall button, clickers, mobile app, and new sensors. And informed me about the optimizations he did to the overall setup so that everything was working like new and not squeaking any longer. Also took the old system away, which some companies charge for. As for the product, it's a LiftMaster chain motor that has a backup power source for when the electricity goes out, which is great because there's no other access points to the garage. Even though it's a chain motor, it's really quiet, like 50 times quieter than my old motor. It connects to wifi, and the MyQ app, which means I can use my phone to open and close the door, AND also check in the app if I left it open. The motor can now auto lift the door if it tries to close onto something that is not right in the line of the sensor - the door will go back up. My last motor didn't have that option and my old door broke! (On my friend's car bumper) Great experience getting my garage working again. I would highly recommend giving them a call if you need your garage door fixed! Thank you, Jimmy, your excellent service is much appreciated!

Our garage door broke in the evening. We called them late and they were here the next day. They…read morehave a lot of experience and fixed our door. I highly recommend them.

I live in northern CA and needed a new garage door opener for my mom who lives in SoCal. Called…read moreBanegas Garage Door Co and handled everything via phone and text. The service was quick, the communication was excellent and most importantly my mom is happy. Highly recommend these guys!

Jessie and Jessie Jr. Did what other companies couldn't do. They got me the door style and type I…read morewanted at a price that didn't take my breath away. A color matched, insulated, swing up door (no electric motor for me thank you). They found the style I wanted when others tried to push whatever was easiest for them. The Jessies were fine that I didn't want an opener. Other "sales people " with other firms seemed very put out and fiscally disappointed that I didn't want the electric opener. Jessie and his son gave me a price, stuck to the price and communicated with me through the ordering, delivery and installation. I am happy every time I walk up the drive. A company that takes care of what the customer wants and does it at a fair price with good workmanship. A rare find.

These guys are fantastic. Prompt, professional and reasonably priced. Jesse came to our home,…read moreexpertly assessed the existing (non standard sized) garage and provided some great options. We ordered the door and a few weeks later he and his son installed everything in a few hours. No curveballs, no unexpected up-charges, no problems. Everything works as promised and we couldn't be happier with the results. Highly recommend these guys!

We had an unfortunate incident of having the torsion spring break on a Saturday which made the…read moregarage door inoperative. Looking around, Joel Garage Doors was highly rated and offered weekend service. We contacted Joel and he was very informative and knowledgeable. He made us feel confident he would do a good job. Joel arrived promptly as scheduled the next day and answered all the questions we had. We felt the value and pricing was great. A great experience and a job well done. Thanks Joel!

Called and asked to receive an estimate due to my garage door not opening anymore. Employee stated,…read more"Do you want to get it fixed? Or do you just want an estimate?" I replied that I would like an estimate to see how much it would cost before I decided if I can get it fixed. I was told to text him photos of garage door. I texted him the photos and video of the garage motor. He stated it look like I needed a new garage motor. When I questioned him why he never responded back. In addition, I told him that my sensor had been knocked down and when I hold the garage opener down the garage door opens completely and if I hold down the button again it closes completely. Rude on the phone, non responsive on text after I asked why he thought I needed a garage motor.

Exceptional Gate Installation by Jeffery and Team As a…read morecontractor myself, I'm incredibly impressed with the gate installation service provided by Jeffery and his team. Their professionalism shone through every step of the process: Communication & Punctuality: Jeffery maintained clear, consistent communication throughout the project. The team arrived precisely on schedule and adhered to all timelines. Work Quality: The gates were installed exactly to my specifications and finished beautifully--attention to detail was evident in every weld and alignment. Value: The cost was very reasonable for such high-caliber work, making this a standout investment for my property. Most importantly, I felt genuinely heard and respected as a client. This team delivers perfection without compromise. Highly recommended for anyone seeking reliability, craftsmanship, and peace of mind!

They completed the work as I initially asked them to and did a great job…read more Please see pics.

I highly recommend them and Anthony. If you need to work with reliable and honest professionals…read morecontact them.

Quick response and quick repair on a garage door that wouldn't open properly. Highly recommendread more