My nephew booked a riverboat lunch for 8 for my sister in laws 70th birthday. When he received…read morethe confirmation email the address was provided. We arrived at 11: 58 expecting to be boarded for noon departure and enjoy a special day with the family. Instead we were greeted with rudeness. We were told we were at the wrong address. That we were late and we passed the boarding area. There was no indication in the confirmation email and speaking with the representative 3 times did not confirm address. We feel conned out of our money and after driving quite a distance to get there we were very upset. This place totally ruined our day!! Would not recommend anyone to go there as where we were told to go actually was a gift shop. You can figure that one out for yourselves

We had a surprise birthday party for our 70 year old mother. We had family from many different…read morestates gather in KY. We tried for 2 days to make reservations for a lunch cruise. We were finally able to book a lunch cruise for August 9th. We had 2 elderly adults with disabilities and called, while on our way there, to let you know that we were running a little late. We were told we would need to be there by 12 pm in order to go. NEVER ONCE WERE WE TOLD TO GO SOMEWHERE OTHER THAN THE ADDRESS ORIGINALLY GIVEN: 2001 Hwy 90 Corbin, KY 40701. No, we are not from here, are not used to driving in the mountains, and we had our two family members with disabilities, so it took longer than expected. However, we still arrived at 11:58 am. One of the women at the counter was absolutely rude, wouldn't even look at us. The other one was nicer. We were told when we made the reservations to go to the address: 2001 Hwy 90 Corbin, KY 40701 and that is where we went. However, when we arrived, we were told that we were 20 mins away from where we needed to be. WE HAD PASSED THE AREA on our way to 2001 HWY 90. The one woman then stated that there was a link on a confirmation email that would have taken us to the right place. When we click on the links, one link is to confirm the reservation and that has the address as 2001 HWY 90, the other link shows us going from 2001 HWY 90 and then to the boat, which led us to believe that we had to go there and check in first. It wasn't stated anywhere in the email, or on the phone, that the gift store and the place to catch the boat were two different locations. This not only destroyed our plans to celebrate our mother, our entire day was planned around the river boat, zip lining, rafting and spending an entire day having a great time. And not to forget the $288 we paid for an absolute disappointment! and we're told there would be no refund!

The experience was absolutely terrible. There were 4 of us and one kayak had a hole in it We…read morewerent able to finish the trip. The kayak had to be drained of water every 15 minutes. The customer service was terrible when we got back and explained what was wrong. The lady we spoke to said we didnt care if we were not happy. They have 3 people outside. No one inspected the kayaks even though they stated they know they have holes in them. They didnt adjust the paddles and show you how to adjust the seats. I would not recommend it. Poorest kayak trip we have ever been on.

I booked 3 nights primitive riverfront camping online. Was a great price but now I see why. Check…read morein says 1:00pm online. I showed up at 2:15 pm and there was no one there to check me in. I saw one other person there as well waiting to check in, and this person told me that it was 3 o'clock check in. So we both continued to wait another hour. There were three different phone numbers that I tried to call, one of which nobody answered, another one kept cutting me off, and the third one I kept getting a busy signal. So by this time it was 4 PM and I needed a place to camp so I called the campground down the road that was willing to take me last minute, no problems. I then proceeded to send an email to the email address given on the website explaining my issue, and that email got kicked back to me undeliverable. I am now out $33, and would not recommend this place to anyone. It very much gave me a horror movie vibe.

YES! We wanted something interesting to do on our annual drive down to our Florida coast vacation…read more We simply added a day and zigged out to Kentucky for a little outdoor adventure. First tip - get there early so you can explore the general area. We had a little time, so we hiked to Balanced Rock for some great views and some photo ops. "Gorge Underground" is an abandoned limestone mine (where they accidentally struck water and flooded it beyond use). Luckily, it's great for a kayaking adventure! Our guides were super nice and very informative. With one in front, and one bringing up the rear, you were free to wander (just a little) versus single-file through a boring tour. The experiences is just really cool. At one point, we ended up in the farthest-in part of the cave, and we all turned off our headlamps. Pitch dark. The guide had some funny stories, but then asked if it was anyone's birthday coming up (it was my son's in a couple days). So we all sang happy birthday to him (but he couldn't be embarrassed - it was dark and nobody knew who he was!). After finishing our 90 minute tour, it was time to dock. My wife and I lagged behind to be the last ones out, giving us probably 10 extra minutes of "taking it all in". One regret is that we didn't plan ahead enough to get the clear kayaks with LED lights. That would have been another layer of "cool". I would recommend to anyone. The water is still as can be, so it's a gentle paddle that anyone can do.

Our family of 7 had a great time doing the deluxe clear bottomed kayak tour. I think the extra $10…read morewas definitely worth it for the lighted kayaks and to see fish swimming underneath. Our guides Josh and Dylan were helpful and knowledgeable. It is COLD down there. I didn't wear socks because I didn't want them to get wet but in retrospect I wish I had. Toes were numb!

They are professional and very helpful, with so much personal attention they make each individual…read morefeel like you are on a private trip even with other people around. I love this place - have been twice and would happily go back. The kayaks are sit in, and very maneuverable. I felt safe and had a great time - it's peaceful, as well as exciting. Saw herons, turtles, fish, hawks, and even peregrine falcons. Takes you between Hall's on the River and Proud Mary.

This was my first time kayaking and it was awesome. Will definitely be going back. The gentleman…read morewho helped us, Jeff, was super nice and the ease of checking was quick. Simply call by noon to make your kayak reservation. They have two hour rentals for 20bucks. Or you could do half a day or full day rentals for 35 at most. We did the two hour rental since it was my first time. Anyways, we reserved them for 1-3pm and we were running late we called to let them know which it wasn't a problem at all. They were super nice. Got there signed waiver and paid. Went to the dock and he already had them waiting for us. It was the perfect day, highly recommend going if you haven't done so already :) we even made some new friends in the river haha

Ted made for an exceptional canoe ride for our group from start to finish. Our group was visiting…read morethe area and he was able to fit us in last minute on a busy Saturday with two canoes for four adults and two dogs (!). He and his son were so friendly and informative, we really appreciated how accommodating they were. Can't say enough good things, I highly recommend Mutt E Waters to anyone looking for water activities!

Ted & his son, Charlie were such nice and helpful people! They had the canoes already in the water…read morefor us when we arrived. Ted went over the rules and guidelines carefully with our group in order to help us remain safe on our trip. He gave great advice on where to park the canoes to get out and swim. He was very informative when we asked about other attractions in Kentucky. He made an exception for us and let our dogs come along on our canoe trip which we super appreciated. It was a great experience that I highly recommend everyone try. The lake was beautiful, we had an amazing time.

The kayake trip was amazing The staff was very helpful…read morefreindly and explained everything to us A1 hospitality

We had a great time! The water level was perfect, the staff was so friendly and helpful. They were…read morevery accommodating for us to change our start time earlier. Marcus was very nice to take our pictures TY!

The Boathouse Restaurant @ Conley Bottom Resort. Very disappointed! This was our 1st & last visit…read moreto this restaurant. Our waitress was friendly but not attentive at all. After a young boy delivered our meals (minus our salad) to the wrong table then brought them over to us...a few minutes later our waitress came up and said "here's your salad", then walked away! She never returned to ask about our meals, until she brought our check. The food...my sirloin was ordered as medium but arrived nearly rare. The Mac & Cheese was watery and had no flavor. The baked potato was ordered with extra butter but definitely did not have it. We also ordered a ribeye steak (that costs $34) that was extremely fatty. 7/16/2026: Prices on the Boathouse @ Conley Bottom website are not updated. I.e. the sirloin is listed on the website menu as $22.99 but in the restaurant it is $24..99. Would not recommend!!

Poor service and terrible, overpriced food. We waited nearly one hour for our food in a practically…read moreempty restaurant. While waiting, we drank all our waters/tea and no one came by to refill until right before our food came. Once our food arrived it was COLD! Every bit of it-Mac and cheese, pulled pork and chicken in the sandwiches, chicken tenders and then there was the undercooked, cold baked potato. It's been a long time since I've had to pay for such a crappy meal and terrible service. Won't be back.

When pontoons are sold out you do this!!! We had a such a fun time this morning kayaking!!! The…read moreowners are awesome, so helpful and accommodating!!! Easy process to get your paperwork done, shuttle to the starting point, and get in the water to start your adventure. They told us it would take us a couple hours but we had a speedy grandson with us and I think we were back in an hour and 20 minutes. Lots of fun, you have to stop by and do this, you will be happy you did!!!

Our son wanted to go kayaking for his birthday!! Definitely worth the drive!! (It is a 2 hour drive…read morefor us) It was like being on an amazing, long, beautiful lazy river!! We saw tons of animals, the kids got out and played, and the water was clear!! We will definitely go back!!

Had THE best guided hikes with Christie yesterday at Red River Gorge! She's a fountain of…read moreforest/animal/insect/plant/rock knowledge & made our hikes fun & informative. She tailored the hikes to our 65-74 year old group & we enjoyed every moment! She also set up the time for the Underground Mine boat ride that was a great end to the day & made some recommendations for lunch stops afterwards that were great! All in all a trip worth taking with Christie!!

My wife and I took the 4 1/2 hour Arches Overload tour in early April and loved it! Christie Abrams…read morewas incredibly knowledgeable about the history and the environment of the area. Well worth the time and money! Dave

We had a great time on Buck Creek today. 6 kayaks brought straight to the water and picked up as…read moresoon as be were finished. Great service from the owner. If you plan to rent kayaks on Buck Creek give this company a call!

This company is professional, very considerate of your safety, and will provide all you need at a…read morereasonable cost to enjoy parts of the longest creek in the world! I highly recommend working with them for your next adventure! My party of 4 had a blast today.