This review is for the grooming salon:…read more Wow. I was not expecting to get a lecture with a bad attitude from Lacie since she came so highly regarded. From the very start of her day she came in with a bad attitude and ready to project onto customers. This was our first and last visit of this place. Richard, please talk to your employee about her attitude and actually listening to a customer when they decline a service.

I scheduled grooming for my 15-year-old Shih Tzu at Petco Redmond after reading reviews and…read morespecifically choosing Lacey, a groomer whose name came up repeatedly. My dog has been groomed weekly her entire life, and for the past two years I've done it myself because grooming is very expensive. Since I was going to be out of the country and my dog would be staying with a sitter, I wanted her to be clean and comfortable, so I carefully scheduled this appointment through the Petco app and provided all the required information. Minutes after checking in, Lacey called me to ask the exact same questions I had already spent 20 minutes filling out in the app. I let her know I was annoyed at the redundancy, and she reacted as if I was the problem. I even told my spouse at the time: "We're going to have trouble with this person." Unfortunately, I was right. On the day of the appointment, the sitter called to tell me Petco sent my dog home because, according to Lacey, she "wasn't able to stand" for grooming. Instead of calling me--something I had specifically requested if there were any issues--Lacey clipped her nails only and charged $26 without my permission. Not only did I waste hours scheduling this, but my sitter wasted time and gas driving, and I ended up having to pay $110 at another groomer to get the job done properly. To make matters worse, the sitter mentioned the Petco grooming area was loud, chaotic, and unpleasant for the pets. Overall, this was a terrible experience that showed complete disregard for both clients and their animals. Never take your pet here.

I trust All the Best, and the Redmond store is always helpful. I've gotten more helpful information…read morefrom them about the feeding of my two cats than any information from my vet about the "special" food they carry (first red flag: ingredients (let alone the name of the animal source) not listed on the can! All the Best has helped in several ways that have had a major impact on promoting the health of my cats (in addition to their quality, vetted (pun just happened) food choices: It was always difficult to get my cats to drink enough water (kidney health!) until ATB suggested I move the water dish away from the feeding area. MAGIC! And I've added two or three more water bowls around the house away from meal spots. They use them all! Thank you, All the Best! One of my cats stubbornly refused wet food, sticking to her kibble. Then ATB gave me several tips on transitioning my cat to wet food, or at least getting some supplemental wet food into her. VOILA! She looks forward to the gravy-type foods that supplement her kibble, thanks to the techniques suggested by ATB. Thank you, All the Best! And finally, after a scavenger hunt to find low phosphorous canned food (very confusing and no straightforward numbers to read on cans) STELLA gave me an easy-to-read All the Best list of brands and varieties that I carry with me to choose the lowest phosphorous foods. And they now carry specific Weruva and Tiki Cat low phosphorous food. Stella gave me a sample and also another supplement sample that can be added to wet food for kidney issues. Thank you, All the Best, and especially STELLA who took the time to print out the invaluable go-to list!

Despite having moved out of the area, I called this store for assistance with finding food options…read morefor my cat. Logan, one of the store's employees who has helped me numerous times before was yet again, incredibly helpful and accommodating. She took the time to listen to my concerns and make recommendations tailored to my cat's needs. My cat has kidney disease so her options are limited and she is also extremely picky, limiting her options even more. Logan told me about this new line from Weruva called Wx, which is formulated to have low phosphorus making it perfect for my cat, they offer it in shreds as well as a puree and a few different flavors and i was able to find one my cat LOVED. She cleans her plate at every meal for the first time in her life, its incredible. Even though I no longer live in the area and cannot physically visit the store, I am grateful for Logan's assistance and the level of customer service she provided, and continues to provide me. It's clear that the staff at this store values their customers and goes above and beyond to ensure their needs are met. I would highly recommend this store to anyone in the area, as they not only have a great selection of products but also provide exceptional customer service.

Mud Bay, Redmond location, is wonderful! Selection of items is excellent and the staff are…read moreterrific! Each employee I have chatted with is knowledgeable and well-trained. The atmosphere is so friendly and welcoming, and to pets, too! It is a pleasure to shop at Mud Bay. Thank you.

Best pet food and pet supplies place! Love the staff - so professional and helpful. Happy to pay…read moreslightly more for local business - though prices are often comparable to Chewy. Great company!

We come here for a specific dog food. Red Barn which we happened upon when the vendor was on site…read morehere. While we have been coming here for many years the vendor demos are quite nice and allow a chance to try out different dog foods in trial size packaging. Dennys is known for their vast selection of dog, cat and other exotic pet foods. The staff is always friendly and very knowledgeable. The added bonus is they have dog wash here with two washing stations. This is one of my favorite go-to pet stores.

Staff helpfulness varies, but generally the store stocks a good selection of products for a wide…read morevariety of pets - we have a rabbit. The prices are competitive with Amazon and they are close by enough to be a good alternative. We will support local merchants so that Amazon isn't the only choice.

My 3.5 year old golden was in dire need of a bath and other grooming needs as she had been a bit…read moreneglected due to a serious illness in the family. She has never been to a groomer before and was always "groomed" at home by me and my wife. Found Kirkwood Pets through an online search and found their reviews to be positive. Very easy online appointment setting. You can choose what services and any add ons you may want and also pick a specific groomer if desired. Very good communication through text, email, and the Square Go app. Pricing was similar other grooming places. The shop in right on the corner of NE 85th Street and 132nd Ave NE in Kirkland's Rose Hill neighborhood. It's a bit tricky to find the first time because it seems like you are entering into a condominium complex. The shop is nice and has a few pet supplies for sale. Upon arrival I was greeted by Fiona who would be the groomer of the day. She was very nice and our pup seemed to like to her. Once the session was complete I received a text message that she was ready to be picked up. She came out beautiful and happy. Fiona told me how it went and even pointed out a minor concern with her rectal area. Checkout was seamless on the tablet at the register counter and Fiona didn't hover while I was deciding on the tip. She also noted that the "add ons" I ordered online were actually included in the full service bath. I really appreciated the honesty! Overall, we are VERY PLEASED with our dog's first grooming experience and highly recommend Kirkwood Pets to other pet owners. We will be back.

After I made the appointment I got a dozen text messages and emails confirming my appointment. I…read moreconfirmed with each of them. Then somehow 1 hour before my scheduled appointment time I got a text message from Jason telling me he wouldn't be able to keep the appointment asking if I could move around my schedule for the next day. Canceling an hour before the appointment is very unprofessional. Take your business elsewhere. Maybe a larger business would have more reliable staffing.

This place has a great groomer but horrible management. I tried this place twice and both times I…read morehad issues with scheduling. Same issue as a previous review, we scheduled an appointment and nobody showed up at the time I was 7 months pregnant with twins so making a drive all the way to Redmond wasn't an easy task. I called and waited around for an hour but nobody showed up. The second time that I went to this salon I had an issue with an owner giving me grief about not picking up my dog right away after he was done. Text exchange attached below. Overall in my opinion not worth a headache of inconsistent and rude treatment. Definitely will be finding a different groomer

Took our Golden to Traci's since our regular groomer wasn't able to groom our Golden. I was very…read morehappy with the service and results when I picked him up. He was very clean, smelled really nice, nails were clipped, and his coat was so smooth after they brushed and removed a lot of his undercoat. Eva the groomer thoroughly explained what will be done prior to the service and how long it would take. It did take about 3 hours, she said may be up to 4. Our Goldie was very happy when I went to pick him up. The owner Felicia was also there and she was very nice, friendly, and very knowledgable about dogs. I highly recommend Traci's if you're looking for a groomer for your pet dog or cat. Just be aware it may take longer, but the quality is absolutely the best.

I absolutely LOVE this place! I come here for all my coral. Staff is friendly, selection is great,…read moreand the prices are reasonable. Their large display tank is beautiful, too. Biggest plus for me is that it's family owned and down to earth. Sea King feels like a used car dealership and Saltwater City is low-key dog water

Amazing people with a ton of knowledge. They have answered any questions I've had and help guide me…read morein the right directions. My reef tanks are doing awesome! If you are starting out please do visit them.

We used Jax when we lived in Redmond six years ago. Overall, it was a good experience. We still…read morehave Leo's "poor manners" report card framed above his food mat. The report card is a gem! We still laugh about it!

Came in for a self-service dog wash. They told us there was a service charge to pay by credit card…read morebut would not let us pay in cash. Bath area was filthy with white dog hair blowing everywhere. Staff was not apologetic.