***UPDATE:
It gets…read moreeven worse. After being stonewalled for days regarding my paid CSA pickup, I called again today. A woman at the farm attempted to aggressively gaslight me, screamed over me while I was trying to speak, refused to issue a refund for services not rendered, and arbitrarily canceled my active subscription without my consent. To top it off, right before hanging up on me, I heard her laughing to her coworker in the background saying, "I'm not talking to her!"
That tells you everything you need to know about the maturity level and character of the trashy people running this place. I am officially reporting this business to the BBB and filing a chargeback with my bank. If you are considering subscribing to this CSA, save yourself the money, the headache, and the wasted gas.
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If you are considering subscribing to this CSA, save yourself the money, the headache, and the wasted gas.
Blue Sky Organic Farms loves to lean into the warm, fuzzy narrative of "local farm" and "community-supported agriculture," but their actual operation is a complete joke. What good is supporting local if the Folx running it don't actually know how to be in community?
Over the course of trying to get basic information regarding my weekly pickup, I reached out through every single channel provided: the designated CSA line, the farm store number, Instagram, and even their restaurant/wholesale line (which, embarrassingly, is a dead line). Not a single person answered. To make matters worse, when messages did go through, I was repeatedly left on read.
A few weeks ago, I had to waste an hour of my day driving 40 minutes out of my way to the physical store just to get basic questions answered because their customer service department is utterly non-existent (a fact that even their own front-desk worker acknowledged with total confusion and annoyance).
Taking people's money and then stonewalling them when they ask simple, necessary questions about the service they paid for is negligent, amateurish, and fundamentally disrespectful. They should be thoroughly ashamed of how makeshift, disorganized, and dismissive this entire operation is.
Do not fall for the "support local" marketing--these people do not care about community, and they certainly don't care about their customers. Go to WINCO!