It was a pleasure working with Justin. He is upfront, honest, and truly follows through on what he says. With the new buyer and agent regulations requiring upfront negotiations before touring a home, Justin made the entire process clear and straightforward from our very first introductory call through signing the buyer's agreement. I would gladly work with him again and wouldn't hesitate to refer him anytime. read more

Justin helped me sell my home of 31 years. I showed him my home and he made a few suggestions on how to prepare my home for an open house. Justin was always ready to answer any questions or concerns I had. He was so good about keeping in touch and sharing the next process of the sale of the home. I never had to wonder or wait for an answer as he was on it by a phone call or a text message. The sale of the home went so smooth and he and the buyers agent I feel worked very well together to make the transaction easy on me the seller and to the buyer as well. I feel Justin advertised my home very well. I had several offers the first weekend on the market. I'm so happy to have Justin work with me to purchase another place to call home. I wanted to down size to a smaller place and Justin is there for me to search for the right place. He is a very respectful and kind realtor. I plan to refer him to family and friends for their real-estate needs. Thank you Justin...your the best read more

Amazing experience from beginning to end. I am a non practicing real estate agent and decided to use an outside realtor to sell a condo I jointly owned with a family member. I found Justin with some online research and boy was this a great choice. Questions are answered, updates are given, and process was as smooth as it can be in Real Estate transactions. We had an accepted offer in less than a week and closed in about 25 days. Top dollar along with a super fair commission for these days. A++ service all the way. Thanks Justin read more

This was our first time purchasing a house and Justin was incredibly patient, informed and awesome at communicating. We had specific needs, which limited our options, but Justin was very reliable and eager to help every step along the way. Justin was great at providing knowledge to us as first time home buyers and answered any questions we had very quickly. We would highly recommend Justin to all friends and family members. read more

My husband and I decided to buy our first home during the global pandemic - crazy right?! Luckily we connected with Justin and he made our first home buying experience so easy. Justin is a very relatable, down-to-earth person who takes the time to explain things - even if it's a simple question that most people know. I didn't know anything about buying a home, and he walked us through every step, answering our questions fully and also giving us pros and cons of each decision. Justin also made himself available every day of the week at all hours. I never waited more than 20 minutes for a text response from Justin about an update. He's not the type of agent who will leave you hanging and not respond - in fact, he encourages you to text him to check in and lets you know that he's happy to help anytime. I've heard horror stories of other agents being slow to respond, so this was a huge benefit. When going to see houses, Justin took the time to listen to what we liked, and after a few homes, already could tell what we were looking for. I liked that he sent us new listings via email every day so we could make sure we were consistently seeing the new homes as soon as possible. Justin also is the ONLY reason we have the house we do now. He quickly met us on the first day of the listing to see the house, and within 5 hours, we had an offer sent to the sellers. Justin was a phenomenal resource when figuring out how much to offer to be competitive, as well as how to strengthen other areas of our offer. Justin also connected with the seller's agent and helped push for our offer to be considered. Justin has a good reputation among other agents in San Diego, and I learned that other agents are happy to work with him and as a result, more likely to accept an offer from Justin's buyers. Throughout our escrow, Justin continued to remain available to us when we had questions. He met us at our home inspection, final inspection, and even offered to go to the house before close when one of our pieces of furniture arrived early. One of my favorite things about Justin is that he actually gives his opinion when asked. We had worked with a previous agent who never wanted to tell us what he thought - but when you're so new to this home buying process, you NEED professionals to help and give you the pros and cons. Not only is Justin an incredible agent, but he's just a cool guy. He always remained professional, but he's also super cool and can get along with anyone. I am SO grateful we had Justin as our agent, and I can say with 100% certainty, that if we didn't have Justin on our side, we would not have had our offer on our house accepted. read more

Justin Santolaya - Real Estate Agents Near Me - Carlsbad, California

Justin was a pleasure to work with in selling my home. He was informative, professional and got it right in pricing my home in a shifting slowing market. His professionalism in the negotiations process with the ultimate buyer of my home kept the sale on track and did I mention he got my home sold in three weeks? I would highly recommend Justin as a selling or buying buying agent. I highly recommend him and will definitely use him again in the future. read more

We decided NOT to list our home due to this agent complaining about how much he would need to pay UPnest and also he complained about the few requests that we had for him. He is NOT a good representative for UPnest! We decided that this agent was rather unprofessional. He knew about our plans at least 30 days in advance. He scheduled an appointment with us for 9 am on our last day in town, and then less than 24 hours in advance advised us that he had other appointments at the very same time (so he double booked himself). He said he had a photographer on STAND BY, and he had 30 days to arrange the photographer of his choice for marketing pictures, yet the STAND BY photographer was NOT available when we needed him. This was not a good experience for us, and so we moved in a different direction entirely. On the flip side, when courting us for our business, Justin appeared confident and knowledgeable, but like most realtors, he is all about making money. He commented "After paying UPnest and marketing for this listing I will only make about $1000". This whining occurred when we asked him to lock up after the cleaning lady (we were flying out of town as we listed our property) and asked him to handle another small issue. I feel like $1000 or any amount of money to handle a few small things is a good amount of money and this bad attitude does not serve home owners looking to list their properties very well. I JUST READ THE COMMENTS ON MY REVIEW. MOST OF THE INFORMATION FROM JUSTIN IS FALSE. HE WAS GIVEN 30 DAYS NOTICE REGARDING THE CLEANING PERSON AND THE CAR PICK UP! HE IS CLEARLY NOT A FULL SERVICE REALTOR, AND IF HE WAS NOT INTERESTED IN HELPING US (WE ARE FROM OUT OF STATE) HE SHOULD HAVE TOLD US THAT FROM THE BEGINNING SO WE COULD HAVE FOUND A REPLACEMENT REALTOR. INSTEAD, DURING A VERY STRESSFUL TIME MOVING AND DEALING WITH A DYING IN LAW, WE HAD A REALTOR WHO BAILED ON US! read more

Justin was a great help in my real estate search. he was very informative and had great tactics to get my offer accepted.

In April/May 2022, my wife and I worked with Justin to find our dream home in North County San Diego. Retrospectively, I can only say that we were so fortunate to have been referred to him: he was the right agent at the right time. Justin's network of connections and knowledge of San Diego area are out of this world. Given that we're not familiar with the region this was of huge help. Justin's dedication to helping us find the home of our dreams was beyond admirable. Importantly, he was always more focused on answering our questions, giving us good advice, and finding our perfect home than he was on closing a deal. Throughout the entire process, from our first contact until close of escrow, Justin truly listened to our needs and he made himself available via any method of our choice - email, business phone or cell phone, which we appreciated and took advantage of. Justin is a blessing and I cannot recommend both, he and the NextHome Bella Properties group, highly enough. Looking forward to partnering with Justin again in the future! read more

My fiancé and I moved to San Diego from Atlanta in January. We were connected with Justin through our Atlanta realtor, and they couldn't have referred us to anyone better. We flew out for a weekend of house-hunting just 2 weeks before the move. We were totally unfamiliar with the city, and desperately in need of help. Justin devoted his entire weekend to showing us properties. He quickly understood what we were looking for, and showed us countless condos that fit our description while providing expert advice on each building and neighborhood. We ultimately decided on an East Village condo. Two weeks later we moved in, and we've been very happy here. Justin made the whole process as easy and seamless as possible. With his insightful knowledge of restaurants, lounges, and events around town, he offered way more than I expected from a real estate agent. I highly recommend working with him, *especially* if you're a young professional interested in an urban lifestyle. read more

Starting working with Justin while still living in Hawaii. Cleared his schedule for me when I came to town to visit/house hunt. Is very patient and understanding and helped us find our home! Just closed on our house today! Thanks Justin! read more

Justin did an excellent job of guiding me through the buying process and being very flexible and devoted to my schedule of when I was able to look at different properties. He also did a great job of customizing the emails he sent based on my particular preference in properties. Overall, it was great working with him and would definitely refer him to anyone else looking to buy. read more

Justin and I recently worked together to close a deal for our clients and I could not say anything better about him! Justin is professional and hard-working and always has the clients' best interests in mind. He made the process seamless from start to finish and negotiated to make all parties happy. He is the neighborhood expert and I would trust him to handle any buyers or sellers that we were working with together! read more

We just bought our first house and can honestly say it wouldn't have happened if it weren't for Justin. Justin went above and beyond to make sure that not only everything was in line for us, but to make sure my family and I were taken care of and in the loop throughout the whole process. While house hunting, Justin was extremely knowledgeable and very good at figuring out our style preferences and making lists of houses for us to go view along with the houses we found. Once we got an accepted offer is when Justin really started going above and beyond. There were several complications during escrow (from a ridiculous appraiser to my father in law passing) and Justin was there throughout to make sure everything was taken care of for us and that the whole process was as painless as possible and we now own our first house thanks to Justin. Anyone in the San Diego area looking for a realtor must get ahold of Justin! read more

Hard working young man. Helped us tremendously when we bought our home in Oceanside.

We live in Washington, DC and vacationed in San Diego three years ago. It only took a couple days to realize that San Diego is where we want to retire. We popped into an Open House to see what one gets for their money. Justin was conducting the open house and impressed us a great deal. Over the next three years we communicated with Justin, told him our requirements, wants, and wishes. He continually sent us listings to look at that met our goals. As a result, we bought a home earlier this month in a very nice neighborhood in the Del Cerro area. It meets every need we could possibly have and more. Having bought/sold homes many times, Justin is one of the most knowledgeable real estate agents I've ever met. His knowledge of the business is overwhelming. Justin's knowledge of the San Diego area is extensive. His negotiating skills are over the top. We purchased our home for considerably less than the asking price. When I told Justin what we wanted to offer which was really low-balling it, I never expected the seller to accepted our offer, with minor adjustments. If you're looking for a knowledgeable real estate agent who has high standards, extensive knowledge of the San Diego area, outstanding negotiation skills, and great contacts for after the sale, look no further. Justin's your man! read more

My husband and I decided to move from Mexico to San Diego a few months ago and began searching properties on-line. More than 20 agents contacted us and fortunately, Justin Santolaya was one of them. We felt somewhat overwhelmed at the response and were at a loss as to how to choose the best agent that could meet our needs. Justin stood out to us immediately because he was so knowledgeable and was not at all "pushy" like the majority of them were. He also speaks fluent Spanish, which was an asset for us since my husband's first language is Spanish. We began our search with Justin and immediately felt comfortable with him, as if we had known him for many years, but he never crossed that professional line with us. Having witnessed Justin negotiate on our behalf with his mild-manner but firmness at the same time, was truly impressive. One could not ask for more in an agent. We found our dream home, but owning another home in Mexico, the financing became very cumbersome and at one point it appeared as though we were not going to be able to make our dream a reality. Justin was extremely diligent in the process and encouraged us not to lose hope. He introduced us to Frank Thomas with Movement Mortgage, a Mortgage Company that works hand-in-glove with Keller Williams Realty. Never once was there pressure put on us to obtain the loan with this company, quite the contrary in fact, and several loan packages were laid out to us. It didn't take long for us to realize that Movement Mortgage was our best option, and in tandem with Justin, we were able to purchase our dream home with very little stress. Justin is the type of person that one can totally trust and respect as a business man, and also someone that one would like to keep in their lives as a friend and is an excellent resource. I would not hesitate to recommend Justin Santolaya for all your real estate needs. read more

Justin helped us navigate the emotional process of selling our first home - we could not have done it without him. He sold our home for a great price and closed escrow within 30 days. He combined a wealth of knowledge of market trends as well as diplomacy and tact when dealing with buyers and brokers. He always looked out for our best interest, especially in dealing with difficult potential buyers. Justin shows a diligence and excellent work ethic that far surpasses industry standards: quick response to concerns and questions, favorable resolution of seller concessions, leveraging multiple open houses to create interest, and navigating the complicated escrow process. I am enthusiastically recommending him to my friends and family who are in the market to buy or sell a home. read more

Justin did a great job assisting us with our home. I highly recommend his services when looking to buy or sell real estat

From day one, Justin has been very gracious with us. He contacted us after I entered our email address & phone number in the Keller Williams website so that we can view a particular listing. Not even 5 minutes had passed that Justin called and introduced himself and the company he represented. Although I informed him that we already have someone helping us look for a house, that didn't stop his daily emails of listings and update. I actually feel bad in the beginning because I would get the MLS# from his emails and give them to the agent helping us at that time. But, things didn't work out with the first agent and I told my husband to go with Justin, since he's been continuously and tirelessly sending me updates and personal email as to how our house hunting is doing, 3-4 times a week. So, our journey begun. He had accommodated us with ease, knowing we are 200+ something miles away from San Diego. The first rounds of properties we saw were the ones my husband and I thought were a fit for our family. Justin respected those choices, never forcing his ideas of what "he thinks" will work for us. He's been very patient with us and has a tremendous positive disposition all the way. This journey he took us through was unbelievably smooth-sailing from day one!!!! I will definitely get his service again and will absolutely recommend him to family and friends. If you want to experience a totally stress-free process of buying a house, get Justin! You will be doing yourself the greatest favor, ever. We were grateful we did! read more