I was charged $180.00 for a root color touch up! Dye only applied to the roots. Took 1 hour for color to set. 15 Minutes to apply color. Never saw tech while color was setting. Blow dry. Huge overcharge! read more

It was my first time going to Juut Salon Spa and I was welcomed as a walk-in appointment for a curly haircut with Jessica, an amazing curly hair specialist. She spent an hour with me, shampooing, cutting, adding Aveda products, and styling my hair. She showed me to cast and create well defined curls with an amazing Bounce Curl brush from Amazon. My hair looked amazing when she was finished. At the end she recapped what she did and it was exactly what I had requested, a haircut that would enhance my curls, compliment the shape of my face, and be easy to style on a daily basis. Even though I would not spend the time on a daily basis to create well defined curls like she showed me, I did learn some new tricks to style my hair for special occasions or for when I simply have extra time. And she definitely gave me a cut that I can style my own way day to day. I would definitely return to see Jessica for another haircut whenever I am in search of a well deserved curly do. read more

Juut Salon Spa - Skin Care Near Me - Palo Alto, California

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I went to Elle for highlights and was sooo happy with the outcome. She is incredible at blonde. Not to mention she's also just a lovely person which made for a fun visit. Great salon! Expensive but you more than get what you pay for. read more

I would give -5 stars if i could. I booked an online appointment that said it was 90 minutes for the coloring I get there and she says she has another appointment in 30 minutes so she can't do it but I can sit and wait for another hour to get my haircut which I also booked with the coloring, assuming they would be in success, succession, and work together. I drove all the way here and they did nothing to try and fit me in or switch their scheduling around. This business is trash. read more

Jennille is awesome, this is my first haircut from her and I am really happy. She listened to what I wanted and asked questions along the way. Jennille is super easy to talk to and I never felt like she was in a rush. I look forward to my next visit! Thank you Jennille!! read more

The stylist told my daughter that bang trims would be free. When we went in, they charged us $25 to trim her beings. When I questioned the charge (in a text. They indicated $15 for the bang trim) they told me they just changed their policy the day before to charge customers, if the stylist didn't inform the front desk. We have been visiting JUUT since long before the pandemic. Obviously it's changed quite a bit. We will no longer attend their establishment. Changing a policy the day before, and not willing to talk to us or negotiate seemed particularly unkind. And we started going there because they advertise that they were a kinder place. Obviously, not anymore. read more

This used to be my go to place. However in the last year or so I have been disappointed with their service. 1) Last year I encountered a color stylist who was 20 min late to the appointment because she had stacked her plate a little too tight, despite being told I had to leave on time. Then she had an attitude and did a mediocre job. 2) Today I had an appointment, the stylist was professional and good and asked me if I wanted a shine ? I agreed to it but she never mentioned that was an additional 60 dollars. So when I went to pay I was shocked to hear it. These are dark practices that the salon needs to stop doing. Just STOP read more

Have you ever been gaslit by a company? This is exactly what happened to me at this salon in the worst possible way. It was done by trying to tell me I wasn't seeing what I could see staring back at me in the mirror! Before I ever sat down with the person doing my color I mentioned to her al the problems I had with the color the first time she did it. I told her she missed places where no color was applied and in other areas my hair was orange! I should have waked out of this salon at that point when she started blaming me for something I must be doing because she used the same formula as I have always had. But unfortunately I really needed the service and threw my common sense out the window. Of course it happened again and this time she said it was my hair's fault! The manager than gave me a call and asked me not to come back?! Wow, like I would ever come back to a salon who didn't take responsibility for really bad hair color. She also said it was my hair's fault. All I can say is that with all the really good salon's in our area, it's really easy to find a good one. read more

New to town. Booked to see Julia, who didn't listen to a word I said! She decided to do her own spin on the platinum blonde I've had for year, haha. It turned out golden which is fine if I wanted golden, but I did not. I wanted a root touch up for platinum all over with foils . I had an appt for a cut with someone else, katie who was very kind and saw the color was totally wrong so she helped me talk with the manager to have a new appt the next day with a different hair person to correct what julia did. Honestly it was an expensive ($540) day that took from 9AM to 2:30PM and now I'm back in the salon today waiting for the color correction from one of their own stylists. I'm not really sure the best way to find a hair salon that's competent these days beyond sheer luck. Sigh!!!!!!! Here's to hoping the hair is fine and not ultra messed up again. Thank you however for the "free" fixing. I'm terrified I'll feel bad and offer to tip the new lady fixing the hair, but honestly don't feel very generous at the moment. Ugh, sorry this is a mid salon tailored to the mid age read more

The atmosphere of the salon would be the best thing- profissionals are very skilled but they are rushed and it got me a bit agitated lol. I hope to come back and change my experience. The vibe was amazing! Tea, a separate waiting area, so many products there for facial (i love them! so i did enjoyed to stock) You can also poor your own tea. The treatment I did was one for remove toxins. I would recommend :D read more

I just had my expert precision cut,by Jessica, she is awesome.This the the 2nd time.I have curly frizzy hair she can tame..Her bow drys are expert as well. she is smart and witty..Love her! read more

I had never been to the salon so I called and asked if I could make an appointment with someone who was familiar with shaggy haircuts. They recommended Jessica and were definitely right to do so. She customized the haircut from the inspiration picture I showed her so it would suit my hair texture and density. She even noticed the cowlick and irregularities in my hairline which she took into account when trimming my bangs. I love how she gave her professional recommendations and asked for my opinion throughout the haircut to ensure that we were on the same page. I just went in for my complimentary bang trim after my haircut a few weeks ago and she did the same. Will definitely come back again. I also thought it was well priced for the service. read more

Joanne is THAT girl!!! She cut and styled my hair so beautifully and gave me such an amazing hair transformation. It was my first time cutting my hair short (above my shoulders) and she absolutely killed it, making me so comfortable throughout the entire cut and using her expertise to really make sure the cut fit me. I 100000% will be back and feel so thankful and excited to rock my new do. I also was able to donate my hair to locks of love which was a bucket list item checked off for me and was able to get a discount for the hair donation. :') amazing. read more

I have been looking for some time for a great stylist of short hair. My experience is that I often get either a half-hearted, rather nervous attempt at something funky and precise, or a boy's cut! I am so glad to find KIMO! We started with a great 15 minute consultation: it was clear he really understands short hair, and how a cut is quintessentially different from longer styling. He explained clearly and expertly why I had been having the challenges with my style, particularly due to the nuances of my own hair, not just some generic spiel. He then suggested how he could help, particularly focusing on not just giving me a great cut, but on a cut that works for my lifestyle, for my experience with styling my hair, and for the look I wanted to achieve. I was so blown away I opted to go for it right then and there! - and it was a fantastic experience. He gave me an additional treatment for dryness so that the outcome would be not just a great cut but better condition; and then went on to give me the best cut I have had since leaving the UK 17 years ago! For anyone looking for a short hair specialist - KIMO is your man! read more

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Jessica Miani is the stylist you want to request if you have baby fine hair. I am a fifty year old woman, and my hair is so fine! With Jessica's stellar skills with the scissors, I always leave her chair with a precision hair cut customized for my fine hair making it look so much thicker. If your hair is like mine, look no further, Jessica is your gal. read more

I don't want to give bad ratings when it's a struggling time for everyone, hence the 3-stars instead of a 1-star. Came here to do a demi color for my wedding. The lady coloring said the color will fade out over a span of 24-33 washes. It's noooooooot happening like that at all. My hair is turning orange, hair was falling out and I have to start all over transitioning from brown (now orange) to silver. What an ugly pain. The cut was from another lady and she didn't do anything really other than charge me close to $100 and tell me about her life. I wouldn't recommend this salon and won't come back again. Finding a good salon is getting harder and harder. read more

Robbie is a hair wizard. I have had cuts from some pretty amazing stylists all over the world and he is one of the best! If you are ever considering a pixie and especially if you have curly hair run - don't walk - to Robbie. His is not an inexpensive cut - but without a doubt worth every penny and it grows out beautifully. Katherine read more

Juut Salon Spa - Skin Care Near Me - Palo Alto, California

I got a hair cut from Chenoa who was so sweet. I wanted a length trim, reshape, and to add some volume to the top since my hair looked really deflated. I decided to take a chance and go middle part to align with the cool Gen Zers after a decade+ of being a millennial side parter. Chenoa also recommended face framing layers which looks really good when my hair is down. She was also able to curl my hair the way I wanted it to look too. I highly recommend her as I walked out feeling great! I also highly recommend Liam. Liam is super friendly. I wanted something super subtle to match my low maintenance life. I have jet black straight hair and he added the nicest touch of milk chocolate highlights. It looks SO natural you would think I had natural brown hair when the sun hit my hair. He assured me that this color would grow out nicely and gradually lighten over time which I am all for! I actually had leftover caramel/blondish hair in about 1/4 of my tips from doing a garage color dye job during COVID in Jan 2021. I was curious to see how Liam would "correct" it without having to chop off more hair or essentially dye in black. Even as my hair was in foils, I noticed a good chunk of some of the leftover color was left untouched. I'm happy to say that he worked some kind of magic because he was able to beautifully blend/mute/offset the leftover blonde. Now my hair looks cohesive. This is what you're paying for!!! Walking around feeling like a work of art. Thx Chenoa and Liam for the best hair experience! read more

Jessica Miani - https://juut.com/artists/jessica-miani/ Absolutely must sing the praises of Jessica. Got a haircut today, the comment I received from my friend after "I've known you for 10 years and this is the best haircut you've ever gotten". She works miracles, run, don't walk to get your haircut, and styled by Jessica. read more

I've NEVER dyed my hair before so I was extremely nervous about doing so. That being sad, from beginning to end at Juut with Mika, I was nothing but comfortable & confident in how everything would turn out. And oh boy did it turn out! I wanted a blonde balayage and showed Mika the below example photo. She did an outstanding job of understanding what I wanted and matching it to my hair. She was so friendly and just lovey all around! When it was finished, I couldn't BELIEVE how good she made me look & feel. She's the best and I would absolutely recommend her for your an appointment. She even did a free consultation with me a few weeks before so we could iron everything out beforehand. Truly a 5-star experience - the pictures speak for themselves read more

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Love my hair with Jemma! I'm finally a red head again. Colors never stay on at other salons, it needs to be Aveda salon. Pricing is based on experience and it was fair. My appointment started and ended at a good time. Overall, recommend. read more

Terrible customer service. Do yourself a favor and book an appointment somewhere else. Juut cancelled my color appointment a half an hour before I was to be there! They couldn't reschedule for a few days. Not worth the stress will go to another salon that is able to help their customers. read more

Lovely lead educator did my haircut. Very kind and treated me very well. My hair looked fabulous. I needed my grown out hair to have a shape. Looked so upscale! read more

I've been going to Juut for years now, and Jennille works her magic every single time. I always leave the salon so happy with my haircut, and I love how we work together to create a style that I like. Besides being an amazing hairstylist, Jennille is also just a wonderful person. Can't wait to come back for my next cut! read more

I'm writing to give Kimo a shoutout. Oldtimers at Juut may remember him - he is back having raised his family in Hawaii and having lost his home in the fire in Lahaina. He is a hidden gem as he is rebuilding his seniority while providing the quality of a master stylist. read more

Went to Juut today for a haircut with Jimmy, was amazing! Such good conversation and he really took great care of my hair. Came out with exactly what I wanted and feeling super fresh. Can't wait for my color appointment next! read more

If you're a brunette looking to go blonde, Mika is your colorist! I've been contemplating changing my color for years and as a brunette I've always wondered how I would look as a blonde. I hadn't died my hair in seven years, so I was nervous to make the change. I saw Mika for a consult and she walked me through what was/wasn't possible with my hair, as well as talked about what would look the best. We booked the "going blonde" session in July 2017, and I was thrilled! I had virgin hair (not previously dyed) so my hair lifted quite a bit. I've since had 4 sessions with Mika. Most recently I flew from Boston to SF so she could color my hair (worth it!). I wouldn't trust anyone else with my hair. Great service, great color, and I recommend Mika to all my friends. You can also check her out on instagram - @mikakcolor I believe. read more

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I got a great haircut from Allison yesterday. I usually see Tara, unfortunately she was booked, but Allison was able to see me, so happy to be rid of my damaged, dry, pandemic hair! She quickly understood the quirks of my hair and was able to give me an amazing cut. Thank you! read more

The front desk directed me towards someone who really wasn't qualified to do my hair. That technician told me I had booked the wrong service and I should do a more expensive one. She then proceeded to fry my hair, which is now crispy. I regret wasting my time and money here. Now I just have to get my hair redone and pray this crap comes out of my hair in less than 2 months... read more

I got my hair styled at juut salon spa Paloalto by stylist annice her services Were so amazing she dida great job on my hair she is #1 in my book for hair styles I'd recommend her to allny friends She is just amazing stopp by for whatever your hair care needs at juut salon spa my experience was wow read more

I just had the best first appointment here with Robbie. This is one of the best haircuts I've ever gotten for my curly hair. I feel so confident and comfortable and I can't recommend Juut enough! Thank you Robbie!!! read more

Juut Salon Spa - Skin Care Near Me - Palo Alto, California

I really like this salon for cut and color and have also liked the nail services and waxing so basically everything! The stylists specialize in either color or cut so they seem to get really good at their craft. And I know the salon is interested in keeping their skills current as they will attend continuing education conferences at times. There are two downsides for me and why I don't have a five star experience here: 1. This is out of their control, but because it is an Aveda salon, and while I love the fragrance, the color does not last in my hair and seems to give it a brassy edge. Sob! Plus, the "pure plant and flower essences" of Aveda shampoos can actually irritate sensitive skin and the scents can be overpowering, planty though they may be. This is my issue of course but if anyone wanting to come here has similar concerns just know that they are limited to Aveda products. 2. It is not relaxing here because it's so noisy, cramped, and kind of dumpy looking inside - could definitely use a remodel and a more spacious, "zen-like" waiting area and spa area in particular for the facials/waxing. Hair salons are noisy of course but if they gave the stylists more space and added some luxe spa touches? Just sayin. Otherwise, I would definitely return for the expert stylists who are so talented and genuine and can guide you toward a new style that really works with your hair texture, complements your features and fits in with your lifestyle and how much time you have to devote to your hair after you leave the salon. read more

Mathew is a quintessential professional and very talented colorist. He always "walks the extra mile" to keep my hair refreshed and looking fashionable. I always look forward to my monthly visits with him. Nancy Bilbao read more

Came in for the first time for a haircut with Robbie. It was a great experience. First of all, he's a very likeable person. He's funny and interesting and has great social skills; but moreover he just comes across as kind and sincere. Second, he did a really good job with my hair. He listened to what I wanted, made some suggestions, was meticulous in execution - and I had a great result! Liam, who worked with me to schedule the appointment, was also very pleasant and welcoming. They take COVID precautions seriously and the salon atmosphere is inviting. read more

Those of you who have curly hair know how hard it is to find a hair stylist who understands curls. I am lucky to have found Jessica Miani who is a true magician and gave me the best cut ever! I moved from Milan, Italy, worried that I wouldn't find anyone here in Palo Alto capable of taming my curls: but I was wrong! Jessica listens and then consistently delivers way beyond expectations. She is simply amazing! read more

Juut Salon Spa - Skin Care Near Me - Palo Alto, California

Janelle "Elle" Tondino is the best highlight specialist ever! I've been going to her for 7 years. She is new to Juut. See you in 6 weeks Janelle! The chick at receptionist desk with the big, dark hair needs a personality check. read more

This was my first time going to Juut and it was a fantastic experience. Everyone who worked there so super friendly and approachable. I rarely get my haircut because it stresses me out but I will definitely come back. Joanne cut my hair and she really took the time to listen to what I wanted, provide her expert advice, and double checked before she start cutting. She was very personable and overall great! read more

Jimmy is excellent! Best haircut every time. :) He's fun to talk to as well. Very professional and sweet, listens carefully to what you want in a haircut and then works his artistic magic! If you're looking for a stylist that will give you a great haircut, I highly recommend Jimmy! read more

This was my first time coming to Juut and I had a great experience with Jimmy. He did exactly what I asked him to do to my hair and was very communicative and gentle throughout the process. 100% will come again for my next haircut! read more

I saw Denise Deering for a full highlight after I ruined my hair with at home dyes. I couldn't have been happier. I didn't want any tones that were too cool or too warm, and she did exactly that. I am often disappointed with my highlights because blonde highlights are difficult, but wow she is talented! 10/10 will definitely come see her again . read more

Juut Salon Spa - Skin Care Near Me - Palo Alto, California

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