I used to refer customers to them. Never again. Inadequately staffed with customer service leaving…read moremuch to be desired.

First of all the carpet itself looks great and I was happy with the price and the help from Blake…read moreat the showroom was excellent. They also squeezed me in on short notice which was huge as I couldn't move in to my upstairs until the disgusting old carpeting was replaced. FIVE STARS on all that! The downside was the installer. Not friendly at all, borderline attitude. I attempted to be friendly and make conversation a few times and finally gave up - this guy didn't seem to have much respect for me or my home - seemed to want to just get the damn job done and get home. My place had been cleaned spotless two days previous, yet the installers left a mess for me to clean up, including: the driveway & garage, bathroom floors & sinks, boot prints on the baseboard, hand smudges bedroom doors, one closet left un-vacuumed, plus some misc carpet-dust & mess around - oh, and a big scrap of the new carpet laying out on the garage floor (I was actually happy to have it, but how about asking/letting me know.) Maybe this is typical, but to me part of pride in workmanship is leaving the place like you found it - he/they drove away like they could care less about what they left behind - felt like a big eff you to me. I spent an hour or so cleaning up after them. The kicker was they scraped up the brand new paint, pretty badly in one spot & definitely noticeable in another, in one of the bedrooms. So I'll spend another chunk of my time re-painting. They said nothing about any of this - in fact drove away from an empty home leaving my front door unlocked, without even the courtesy of a phone call, despite the fact they had my number and I had asked them to call when they were done. Thank God the carpet does look great - that saved it. But if I'm going to spend upwards of a couple thousand dollars I'd like to have someone in my house that I trust, that's respectful to me and my home, is professional and courteous, and cleans up after themselves. Sales Process & Price - FIVE STARS Installation Quality - FOUR STARS Experience with Installer - ONE STAR I might go with Cal Coast again, but I would ask for an installer that has a good track record & reputation.

We were very happy with using Flooring 101. The customer service that Adolfo and their team…read moreprovided was excellent, we are very thankful. Flooring is intimidating because it's a large expense and a choice you'll live with for a long time, but adolfo and the 101 flooring crew helped us immediately feel super comfortable. He gave us great recommendations, didn't ever try to sell us something we weren't looking for, in fact, he pointed us directly to what we wanted. The flooring was done professionally, looks beautiful, and was finished timely. We also felt that the cost of labor was really fair. They were there same day when we needed some small changes to the baseboards. 10/10 highly recommend.

There are other flooring companies in the area that we received quotes from, but no one gave us the…read moreservice that Marlene at Flooring 101 did. She worked with us until we were satisfied in every way, and made sure we got our dream floor, with amazing service and installation, for a great price! We got our whole house redone in their signature 100% waterproof vinyl plank, called "Oceanside X"; color: "Refugio", the most gorgeous vinyl plank that looks like real wood. Everyone who sees it cannot believe it is so beautiful. Everyone at Flooring 101 was a pleasure to deal with, and they went the distance to ensure we were happy. They really show they care about their customers. I highly recommend them, and will be using them for all flooring purchases I ever need.

absolutely botched a simple tile floor installation. Pretended nothing was wrong. I caught it very…read moreearly in the project and asked for it to be corrected but installer claimed ignorance and said it was "straight enough." It was completely not. Argued with owners for weeks just to get our deposit back after having to rip out the shoddy job. The horrible female owner claimed I was racist, when it was their poor workmanship why I rejected the work. total mess. Would never use this company again for anything.

I dropped by Angello's to take home carpet samples from Leiah. She is a lovely and knowledgeable…read moreperson and a true asset to Angello's. Gavin, the new owner (and Leiah's husband and son of the previous owners), came out and explained everything and answered my questions after I selected carpet. He said sometimes in homes like mine that are very crowded with furniture, they recommend hiring Meathead Movers to help, but that that is pricy. I said hiring movers was not needed last time they installed carpet in my house about ten years ago. I assume that if extra time was needed because I have a house full of furniture, it was included in the bid. Carlos and Eddie installed the carpet. They are consummate professionals and seasoned installers. They were here for 2+ days and did a precise and beautiful job. They were so kind to me and my cats! They asked all the right questions and were friendly and humorous throughout the entire process. Gavin showed up to help with heavy projects. Thank you to everyone at Angello's for a wonderful outcome.

Came here for a price quote. We were working with the owner. She was beyond sweet and very friendly…read moreand knowledgeable. We also had a very difficult 3 year that was with us and she went above and beyond to make her happy including putting on cartoons to allow for her to be entertained while we got to look and be educated. Prices were fair. Definitely recommend this place and glad it's our local business.

We desperately needed to get rid of the old floors in the home we recently purchased…read more From the beginning, Joanne, DJ, and all the staff were patient, informative, and helpful. Installation of new luxury vinyl plank throughout nearly our entire home was fast and is oh-so-beautiful. Our home feels bigger, cleaner, and more inviting. In addition to the great product, ease of the process, and friendliness from everyone, we were surprised at how affordable it was. We highly recommend Abbey in Santa Maria!

Their Customer Service I filled out their request form to make an appointment. They texted me back…read morewe have your info. Will call you on Monday to arrange for a free estimate. It's been a week and I haven't heard from them so I hired someone else.

They were extremely professional. I got my floors in my new home refinished due to extreme…read morediscoloration due to the sun. It looks better than I imagined. I highly recommend them.

Miller's Hardwood Carpet and Vinyl was awesome. They are professional and very attentive to detail…read more They are a quality business and I recommend them for all your flooring needs. Special shout out to Mark and Neo. They were great to work with. Marcel Caruana

We recently purchased a home in Santa Barbara. The beautiful 18 year old walnut, hand-scraped…read morefloors were scratched and rubbed raw in some spots - they were in dire need of some TLC. Jeff's team (Glen and Al) did a super job of hand sanding down areas, staining them to match existing and putting a new oil finish over the repairs so that they blended in. In most areas, you cannot tell that any work was done - they are as good as the original. Jeff and his team were easy to work with. We had a time and material contract since it was hard to know how long the work would take. The crew was efficient and the work was completed ahead of the proposed schedule. We would definitely use and recommend Miller's again.

We hired the owner, David Pinegar, for a 300 sq ft laminate install and we are very satisfied with…read morethe work. During the consultation, David came out to measure and was super helpful in explaining our options. His pricing was incredibly reasonable and right in line with quotes I got from unlicensed vendors, which is great since his business is fully licensed. I handled the carpet removal, floor prep, and bought the materials myself. David and his son took care of the install and knocked it out incredibly fast in less than one day. They were efficient, tidy, and their attention to detail was great. Another vendor had told us we would need to use caulk to cover a tricky seam, but David actually undercut the drywall and slid the laminate right underneath for a perfect, seamless look. Highly recommend. He is honest, efficient, and cost-effective. I would definitely hire them again for future flooring jobs.

I have used Pinegar Flooring twice now to replace carpet with hard surface flooring in large areas…read moreof my home. I could not be happier with them! Five star all the way across the top -- Service, Courteous, Knowledgeable, Top quality work, Fair Price, Good communication and Excellent craftsmanship. I can wholeheartedly recommend Pinegar Flooring!! David even went above and beyond and found the exact matching product although it had been over four years since original flooring installation and the product was nearly or fully discontinued by Shaw.

Excellent service from beginning to end! We had a fine experience w/ G&S. Our salesman, Javier,…read morewas friendly and professional. He called about 15 mins prior to our measuring to report he'd be a few minutes late. We appreciated the consideration. Our carpet was ready a week after we placed our order, and we were able to schedule the install w/ no hassle. The installation team showed up at the appointed time, and were removing the old carpet w/in 5 mins of their arrival. These guys busted butt for 8 hrs, re-positioned the furniture as they finished a room, and took the old carpet and detritus from their install w/ them. A+ While I agree w/ another reviewer that the G&S store is "no frills", I'd also remind folks, "don't judge a book by its cover". The staff are friendly, and while they may not have as expansive a showroom as other area carpet providers, they seem confident they can get you whatever you want. One final note. We did a lot of research on carpet before we settled on G&S. Very disappointed in one of the area's more popular carpet stores, as their measurement of our floor space was off by almost 20 sq yds!! At $50-60 per sq yd . . . you do the math. Additionally, that same business did not itemize their quote, so we were left guessing at the various cost points. No thanks. We did NOT have this problem w/ G&S, and the service and price were on target. Cheers! RS

Let me first say I have never used their services, this is a review of an experience I had with one…read moreof their delivery men. This morning I was at home in my room and my daughter was home with me waiting for the bus for school. All of a sudden I heard a man's voice saying "Hello, hello!" At first I thought it was my husband, but then I quickly realized it wasn't his voice. I looked toward my front door and no one was there. I then go towards the back of my home by my laundry room and I see a man standing there with my door wide open. It was a delivery man from this company with a G&S invoice who thought it was a good idea to open someone's side porch door without knocking!!! He was supposedly looking for a house that was not this one. I immediately shut the door and locked and dead bolted it (I had just gone outside a half hour before that to throw out trash which is why the door was unlocked). I called our property manager to confirm if they were expecting a delivery and they said no. I then called G&S and did get a confirmation that they were doing a job out here in the neighborhood. I told the gentleman that I spoke with what happened and to let his employee know that it's not a good idea to open people's doors without warning. I also let the gentleman on the phone know that if the delivery man would've stepped one foot in my door that he would've had a "buck shot in his ass." I protect my home and my child at all costs and the actions by their employee were not okay.