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    JW Marriott

    3.9 (552 reviews)
    Open Open 24 hours

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    Cardio equipment
    KC B.

    As all JW Mariotts are, this hotel is beautiful with an abundance of amenities. It was surprisingly cold in Florida, about 40ish degrees when we stayed here, so we were unable to take advantage of the large pools and water slides. The hotel also has a very nice fitness center and spa area with an abundance of equipment, including a cryoban machine. (I did not use it. ) There is a kids lounge with video games and ping pong table inside, and billiards outside. It was empty and freezing! Me and my daughter didn't stay long. There are upscale restaurants on property as well as a Starbucks and café. The hotel is pretty spread out and it took us awhile to walk to the fitness center and the other kids club, located next door at the Ritz Carlton. The rooms themselves are average, with a separate bath tub from the shower, so that was nice. There is an Illy coffee machine and fridge, but no microwave. Self parking is crazy at $35 a night or 50 for valet!! There is a 55 dollar a night resort fee, but I feel like we should not have been charged that since it was too cold for the pools. This is a nice resort, but not worth the high dollar cost in the winter

    A nice bench swing by the lakes perfect for enjoying a cup of coffee in the morning
    Lory A.

    The concierge went above and beyond to ensure us early check in and let us check in as early as 8 am. Our hotel package included the complimentary breakfast buffet in which they also honored the complimentary breakfast the day we arrived. The stay was quiet and heavenly. So much areas to just relax and sit from every view of the hotel. It was by far the best getaway and service I've experienced in a long time. Although I'm not a fan of Starbucks, you can walk to the Ritz Carlton from within the hotel (5 min walk) where we enjoyed First Drip the coffee shop located at the lobby of the Ritz. This resort has something for everyone truly.

    Jonathan R.

    We stayed at the JW Marriott Grand Lakes and had an outstanding time! Nicely located between both Universal and Disney Parks for easy 15-20 minutes to entrance of theme parks. Upon arrival Ricardo took care of us and nice to see the Marriott spirit is being embraced by this property. We have been a Marriott member for 40 years and always appreciate the extra mile they go for their customers.

    Pool Area
    Joe S.

    5 star resort but 2 star hotel.. Hear me out! First, the resort is so beautiful with a great pool area, awesome bars and restaurants, and an impressive spacious lobby area, which, to me anyway, feels more elegant than the lobby at the Ritz Carlton next door (you can walk there to check it out). The staff is also amazing. The bell staff and the front desk staff were so friendly and amazing as well. The bell lady pointed out where you can watch fireworks at Sea World, Disney, and other parks. I think I counted 4 different firework displays off in the distance. Pretty neat. But OH BOY, the room wasn't great at all. First, the pillows... can we talk about pillows? For a "resort" hotel, these were some of the most lifeless pillows I have ever slept on. I had to fold it in half to support my giant bald head. And the bed wasn't great either. The quality of sleep here was sooooo bad. I can probably get a better nights sleep at a $39 motel on OBT. Then there's the shower... where the shower head points directly at the seam on the door, which makes a nice puddle around the toilet. It's like going to the bathroom at a water park where the floor is all wet and slippery. I shouldn't need goulashes to empty my bladder. Self Parking is terrible too. There's no clear path on how to get to the hotel from the lot. I feel like I was just walking on the road where I shouldn't be. Valet Parking is available. I would consider staying here again because the resort is so great, but for the price, I expected a much better in-room experience. Thank the staff for this not having a lower star rating.

    Otty B.

    The hotel is beautiful, and I love the location! I really appreciate the modern design and how stunning the building is both inside and out. The in-room dining team is friendly and welcoming, and the food is absolutely delicious. We especially enjoyed dining by the pool and ordering from in-room dining.

    JW Marriott Resort
    Ricarta C.

    My favorite local staycation or day pass resort in orlando ! I have come here for spa days, brunch and dinner , and occasional day or weekend stay. I love the white glove service of this resort. Rooms are gorgeous , pool has a lazy river, water slides and obstacles for all ages with pool side concierge service. The restaurant on site by the pool has wonderful food and drinks that even my little princess enjoys. There is ice cream carts and hair braiding services similar to the Caribbean. My little getaway is 5 star fabulous and I plan to spend a nice long weekend there soon !

    Coffee/ refrigerator in room
    Lauren S.

    Hubs comes here a lot to do jobs and invited me the first time but I didn't want to use paid time off from work so when he had to revisit, he took me along on the trip to stay here. We were only staying here one night, which was not a big deal for me prior to visiting but this place is massive so I think I needed one more night/day to explore. The lobby is huge! Like Vegas style huge! There is a bar/ restaurant right outside the lobby area, which is super convenient. Once we got up to our room, again I was in awe because it was really spacious and nice. There is an even a fancy illy coffee maker! The bed was comfortable and the bathroom was elegant. Since we arrived early, we had some time to explore after hubs did his work. We wound up walking to the Ritz side, which was a lengthy walk! It was really hot outside so we did not explore too much outside. We sat at the lounge at The Ritz and then walked back over to the JW side after the fireworks show!! We had dinner & drinks at the lobby bar but they close at 11pm, which sucks. It was packed! Hubs raved about the breakfast buffet when he stayed here in the past so we did that in the morning. It was one of the healthiest and fanciest buffets I have been to! Hubs has come here so many times after I stayed with him but the prices are so astronomical! Every staff member we encountered were so friendly, personable, and polite.

    JW Marriott Grand Lakes, Orlando
    Sanita M.

    Beautiful and nice hotel. We had a great experience staying at this hotel. The rooms were clean and the stuff was very friendly.

    Poolside watermelon margarita
    Melissa R.

    I've been coming to this hotel since the early 2000s, and I absolutely love it. Over the past 20+ years, I've visited with colleagues, family, and friends, and every stay has been a treat. The hotel is always comfortable, luxurious, and welcoming. The property itself is stunning, with beautiful lakes and gardens worth exploring, the many restaurants serve delicious food, but the real showstopper is the pool. This might be my very favorite lazy river. The lazy river is the perfect length, the gardens surrounding it are lush and beautiful, and the many pools along the way offer the perfect place to pull off for a float break. Their newly renovated cabana area is gorgeous, and the poolside food and drinks are consistently excellent. On my most recent visit, I enjoyed a fresh watermelon margarita (made with real watermelon juice!) and an incredible coconut sorbet served in a coconut. If you're here in the summer, don't miss the nightly fireworks at 9 PM. Watching them from the pool or lazy river is pure magic- one of the best hotel experiences I've ever had. Highly recommend this hotel for anyone looking for a truly luxurious stay in Orlando.

    Lagoon Pool and Lazy River
    Beatrice T.

    Visited JW Marriott for the afternoon, as a way to get out of the scorching Florida sun and humidity. The hotel is massive and offers both valet and self-parking. To find the self-parking, head towards the JW Marriott Lobby entrance. Navigation can be a bit challenging, but the friendly staff will gladly point you in the right direction. The hotel has several pools, including a large water slide, a splash cove for the kiddos, and a lazy river for relaxing. Lounge chairs are first available, and they also offer various cabana rental options. With several restaurants on site, including a Starbucks and a poolside bars, there are plenty of quick bites, dinner, or drink options to quench your thirst or appetite. Overall, this was a pleasant experience, and will visit again.

    Balcony Views
    Helene S.

    Went to Orlando for a meeting. The JW Marriott Grande Lakes was the conference hotel. Overall a very good stay despite the frigid weather. Had two dinners courtesy of the conference host. The Mediterranean food was really great. Loved all of the Middle Eastern specialties. Grilled halloumi salad, hummus, sumac chickpeas, olives, farm fresh veggies. Delicious. Thank you to the server who brought us a fresh salad without the bacon (that was missed on the list of items on the menu.) The room was very comfortable with a balcony overlooking the pools. Unfortunately, it was in the 30s-40s, so we did not use the pools. The resort fee was quite expensive at $55 a night and not exactly sure what it covered, but it was not housekeeping or parking. Parking was another $38 per night. There was a coffee pot in the room. Nice to make a cup of coffee or hot tea. Called a couple of times to get more coffee, water and fresh towels. They needed reminders. The JW Marriott is attached to the Ritz Carlton. Wandered to explore that property. Able to use the gym and spa as the properties have reciprocal benefits. Surprised that at such an upscale hotel, the resort fee seemed to not cover anything and that even when housekeeping was requested, it was not available. Would I stay here again? Only if it was covered for a meeting. Otherwise if I were paying, for the same price, I would stay at a Disney resort that allows early entry and free shuttles to the Magic Kingdom theme parks.

    Brittany S.

    Have stayed at this resort a couple of times. This is by far one of my favorite resorts to stay in with a lazy river. Have to watch for pricing and book accordingly, but it's the people, amenities, services, and everything else is absolutely beautiful. You are def paying for a top tier experience and worth it. Everything is picturesque and the environment is calm. Resort restaurants are amazing. Lots of farm to table food. Loved that there was a security to get in and out of the pool... made us feel safe. Was even able to bring our own cooler with sodas and snacks which was great to have on a hot summer day in Florida. Everything on resort property was walkable and easily accessed. Close to discovery cove and seaworld & pending traffic 20-30 mins from universal/Disney theme parks . Can't wait to stay back!

    Good old boxed water
    Ashley T.

    What a beautiful resort and place to rest, relax, and lay my head down after a long day of meetings and networking??? I had the pleasure of staying here during a work conference and was simply impressed by everything from the moment I walked in on a late Tuesday evening. Once I walked in, I was immediately soothed by the scent of lavender. The lobby is a welcoming space with a huge fountain and there were several staff members at the front desk ready to help me get checked in and settled in my room. The young lady that assisted me gave clear instructions on how to get to the elevator bank and a few quick instructions on how to get to Starbucks, dining options, the meeting space that my group would be utilizing, and amenities. My room was on the 19th floor with an amazing view of the properrhad a king bed that was comfy, a huge tv that where I could stream Netflix, a large desk area where I could setup my laptop and work, a nice sized round table and corner sofa to lounge. The bathroom was spacious and was amazing. There was a huge tub, nice sized shower with some wonderful smelling body wash, and it was just really nice. Ohhhh and it was quiet. I mean there were a ton of folks staying there (I mean I saw them every morning while I was heading to different meetings) and once I got to my floor it was just quiet in the hallways, couldn't hear any outside noice at all which made for an even more restful stay. I stayed for three days and had the chance to utilize the outdoor walking trail for morning walks which was really nice as it sat right on the lake and I had a chance to catch wildlife just hanging while I was out. The meeting rooms were spacious but super cold at times (so take your jacket with you) and the dining options were wonderful. The food provided was delicious and the catering staff were so kind. I could probably rave about this place forever but if you have a chance to come to stay for leisure or business, do it. You'll love every minute of it.

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    Ask the Community - JW Marriott

    Do you need a wristband for the pool?

    Nope, no wristband!

    Is the new water park open yet on the property? It's on the website but can't find any reviews?

    We were there a week or so ago and it was still not finished. We asked one of the workers when he thought it would be finished up. He said it was getting close, maybe two weeks. I would just call the front desk and ask the question.

    How is their Sunday Brunch? Looking for brunch on Mother's Day

    It must be amazing. Everything at this resort is top notch! JW Marriott is an amazing property. I would make sure you have a reservation before you go!

    View All 4 Questions

    Review Highlights - JW Marriott

    Watching them from the pool or lazy river is pure magic- one of the best hotel experiences I've ever had.

    Mentioned in 153 reviews

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    Ritz-Carlton Golf Club - Pool Cabana interior

    Ritz-Carlton Golf Club

    (30 reviews)

    South Orange Blossom Trail / OBT

    This review is on the Ritz-Carlton Orlando pool and cabana…read more Had a wonderful time celebrating mom's birthday at the ritzcarltonorlando pool and cabanas. I used the resortpass to help plan the best daycation at the pool and cabanas at The Ritz Carlton Orlando Resort. The cabana was absolutely beautiful and very accommodating fully finished with stocked mini fridge, tv, daybed, 4 lounge chairs, ample seating, and towels. We had a pool attendant who took excellent care of us and made sure we never went hungry. The resort pass day pass for the cabana included chip, guacamole, salsa and a fruit platter which was almost too beautiful to eat. Although the fridge came stocked with water and beverages we decided to add on nonalcoholic piña coladas and strawberry daiquiris to quench our thirst. They were so delicious! Later in the day we ordered chicken wings, a chicken quesadilla, and cheese burgers and fries. It's hard to believe that the cheese burger came from the pool restaurant, it was excellent!! If you haven't booked with resortpass yet, what are you waiting for! Thank you ritzcarltonorlando for making my mom's birthday so SPECIAL!!

    This is an overall awesome facility; everything here is so nice! Need to win the lottery to get to…read moreplay here often. I can't say nothing bad about this place. Practice areas are phenomenal. The entire facility is clean, and the staff are friendly and outgoing. The day I got to play this course it was cart path only due to all the rain so to keep this course nice we couldn't drive on the fairways. I got to do a lot of walking and to see a lot of the course. Hope to get to play it again when I can drive on the fairways. Come play here if you get the chance.

    The Ritz-Carlton Orlando, Grande Lakes

    The Ritz-Carlton Orlando, Grande Lakes

    (418 reviews)

    $$$

    South Orange Blossom Trail / OBT

    I had an excellent experience at the Ritz-Carlton. The hotel was exceptional, and the staff was…read moreincredibly friendly, professional, and accommodating throughout my stay. I experienced a small issue with my Bonvoy account, and Robert Madison immediately stepped in to assist. He handled everything professionally and courteously, making the process smooth and stress-free. When my business in Orlando was unexpectedly extended, I needed to add an extra night to my stay. Once again, Robert Madison made the arrangement effortless and ensured I could remain in the same room without any inconvenience. Robert Madison truly exemplified the level of service and hospitality that the Ritz-Carlton is known for. His outstanding customer service is a major reason I will choose to stay here again in the future. Thank you for such a wonderful experience.

    What is not to love about the Ritz? Service is always above and beyond. We were here over the…read moreThanksgiving holiday and had no trouble finding a spot by the pool to relax every day. The servers were always really nice and attentive and made sure we had towels and the works. We also love that the pool here is heated as it does get windy and chilly in November in Orlando, believe it or not. The pool side menu was also great as they had a variety of stuff like chicken fingers, burgers, chips and salsa/queso. Overall, our stay was 10/10 no notes.

    JW Marriott - hotels - Updated June 2026

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