Quick response and flexible timing. Needed flatbed service and all went as planned…read more Recommended

Best towing company I have used, ever!…read more Carlos was very -Responsive to our initial request. -Very good at communicating and updating with Estimated time, requirements, etc. -Very modest, professional, well spoken and genuinely caring. -Very meticulous in securing my vehicle. -Best value for the entire transaction. Hopefully I would not need an emergency tow again, but if I am unfortunately in need of one, Carillos towing is who I am calling, without any doubt.

1/6/2026: Frank from Fullerton Hadley came over early this morning for my AAA request for a tow…read more The ETA was a reasonable 55 minutes but Frank came by within 35 min and gave me a friendly heads up call. We were happily surprised at the fast arrival. Frank was SUPER nice and professional. He handled our car with great care and he even made it to our mechanic shop destination before we did! Thank you Frank! You're awesome and we wish you a Happy New Year!

More time has passed and zero accountability, I won't forget until what yall did years ago is…read morefixed. Yall are responsible for literally my iPhone being destroyed and my car damage. To the people reading this. This is petty yes but places like these get away with it because the bosses take 0 accountability, is this who you really want touching your car? Imagine if they damage you vehicle, they won't even try to help. They'll throw you under the rug and hope you forget.

I had an excellent experience with I Tow U! From start to finish, they were prompt, reliable, and…read moreprofessional. I needed assistance and they arrived quickly, communicated clearly, and handled everything with care. The driver was friendly, knowledgeable, and made a stressful situation feel much easier. Their rates were fair, the service was efficient, and the quality of work was outstanding. It's rare to find a company that truly values customer service the way they do. I highly recommend I Tow U to anyone in need of towing or roadside help -- they definitely go above and beyond!

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

My husband's car was towed away for a parking violation, which was his fault, and he knew the risk…read moreof parking at the wrong spot. We called the number on the towing sign and were directed to the Fullerton location. The person on the phone also informed us about the operating hours, which I appreciated since my husband could not be patient enough and wanted to get the car immediately. The location is quite hard to locate, as we must enter a narrow path on the side of another building (5455). The office is at the end of that pathway with no parking, and we communicated with the lady through a metal gate. We provided the driver's license, credit card (4% fees), and key fob since the other documents were in the car. We read and signed the paper to release the vehicle. It took about 5 minutes for the whole process. Though it was not a pleasant experience, if your car is towed, you could bring another person to help handle the situation, as you would probably be stressed out and agitated. It would be good not to vent to the cashier lady -- as she was not the one who calls and tows your car. If you are not at fault, talk to the property managers or bring it to court.

There address is not in Fullerton, it's in Santa Ana. make sure you ask them where the car is…read morelocated and don't just drive to the Fullerton address posted. Also, they are not open 24 hours and if you don't get there by 5PM, they charge you a $140 gate fee or late charge. They don't tell you that over the phone. The first 2 guys I talked to were very rude and the guy at the window was nice. They only take credit cards or cash and charge you 4% extra if you use a credit card. Bring cash or your bank card and they have a ATM that only charges 1.8%. Or just get cash before hand. They are super shady though and just want to add more fees and make it difficult. They moved my car from one location to the other, of course I'm taking uber since my car was towed and had to spend another $19 going to the second location.

Highly recommend Ironhorse Towing. Great customer service. Towing technician was great and had…read moregreat experience. Nothing more than excellent experience. Would definitely recommend and hire iron horse again. Thank you for the experience and making things easy for me and my driver

Alejandro was a really great tow driver. He was Very friendly and it was great service.read more

Father and son towing is amazing. I have a motorcycle and I know it is in good hands…read more Thank you Suhail Alsouqi for your help. Every time I see him I know my bike will be in good hands. Always has his area cleaned properly with a smile. I don't want my bike to break down on me every but if it does, I know Suhail Alsouqi from father and son towing fast will always be there. Thank you

Really Fast and amazing service super kind the communication was on point. Would really recommendread more

Called AAA because my car battery was dead. Paul was sent out, and arrived on time, was very…read moreinformative about the particular battery for my car, and very helpful. Could not recommend enough!

Connected to this company via AAA for help putting on a spare tire. Vai helped us out. He was nice,…read morecheerful, pleasant- did his thing with the getting the spare on quickly and safely. He went the extra mile of putting the popped tire in a trash bag before placing it in the trunk for us. He didn't have to do that, that kept dirt from the tire getting all over the junk we had back there.

Best customer service and very careful with your vehicle unlike some towing companies that won't…read morehelp Robert is very professional highly recommend

Coming back home from out of town, me and family were stranded on the side of the freeway for hrs…read morewith a flat tire in the middle of the night. No towing company was willing to help us until Rob came to the rescue. He was very professional and friendly. I know who to trust next time if I'm ever in this situation again. 5/5

My car broke down as I was heading up the on-ramp of the 22 west freeway, I called my local shop…read moreand they were a bit busy to get a tow, so off to Yelp I went! I called and asked for a quote, was advised price, texted my exact location and where I needed to go, and bam, they were on scene within the promised 20 minutes. OF course, OC has the freeway service trucks to help but they can only tow you literally off the freeway, I was like, no thanks, they're already on the way no need to move it twice. Only thing is that I was in a lowered car and I did wish I had asked for a flatbed, but it's ok, it survived . Driver was nice and professional.

Car battery died. I contacted my insurance for roadside assistance, ETA 60-90mins to send someone!…read more It was 8:45pm, I just wanted to get home. Went one Yelp, first place, mind you in the city I was in, 2-hr wait! Then a city over, according to Yelp, I called AN Flatbed, Stuardo answered 15-20min ETA. Provided me price and payment options. Described his little truck. I waited to cancel my roadside request, just in case. Stuardo came in the time he indicated. He had to rush to another car, said he would provide me with the invoice later (so I can get reimbursement by my insurance). Within an hour or so he texted and emailed me the receipt!

Do not use their service. They won't do the service , and still will charge your card!!…read moreThe driver that showed up was a lazy one that wants to find the perfect conditions in order to do the job!! I explain on the phone that I didn't have the keys and they still said said that they could be able to move the car, but when the driver showed up gave a bunch of excuses!!!? Horrible service !! Won't recommend it to any one!!!

The guy who answers their phones is the most inept, unprofessional, man-child I have ever dealt…read morewith in a professional/business setting. I called them tonight after getting a flat. Typically we can change our own tire, but after having service done recently the lug nuts were just on way too tight. Anyway, he quoted me $89 to have someone come out. I gave him my EXACT location, along with two very prominent landmarks. He said the subcontractor would be to me in about 45 minutes. After an hour the contractor calls me to tell me he was sent to the wrong address and would be another 30 minutes. He also informed me that they wanted to charge me an additional $40 due to the address error. But I was certain I gave them the correct location, and I knew for sure because it was engraved in the storefront sign, 5 feet away from me. At this point I'm annoyed, so I call the tow company to hopefully remedy the situation. This guy took NO accountability for HIS mistake and instead tried pinning it on me for providing the wrong location. He was rude, condescending, and snarky (which just pissed me off more). He then said that my options were to pay the extra $40 fee or pay the $89 to cancel. Yeah, no, sorry! Why should I pay the extra fee for your mistake, especially after waiting over an hour?! And that's not even the worst of it. After explaining to him that I often work from my phone and how my calls are recorded, I offered to try getting a copy of it to forward over to him, proving that I didn't give the wrong address. I also told him if he tried to charge me the $89 I would forward it to my bank as well and dispute the charge. He then sighed and asked if he could place me on hold. A few minutes go by before he returns and says " congratulations snowflake, you got your way!" before hanging up in my ear. So not only was he completely unprofessional and rude, I am almost certain that he was trying to take advantage until he was backed into a corner. Stay away from this company unless you have money to throw out the window and A LOT of patience