1/6/2026: Frank from Fullerton Hadley came over early this morning for my AAA request for a tow…read more The ETA was a reasonable 55 minutes but Frank came by within 35 min and gave me a friendly heads up call. We were happily surprised at the fast arrival. Frank was SUPER nice and professional. He handled our car with great care and he even made it to our mechanic shop destination before we did! Thank you Frank! You're awesome and we wish you a Happy New Year!

More time has passed and zero accountability, I won't forget until what yall did years ago is…read morefixed. Yall are responsible for literally my iPhone being destroyed and my car damage. To the people reading this. This is petty yes but places like these get away with it because the bosses take 0 accountability, is this who you really want touching your car? Imagine if they damage you vehicle, they won't even try to help. They'll throw you under the rug and hope you forget.

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

I had a bad towing service ever. They moved my dead tesla without dolly and left the tire damage…read more To the owner if you don't have time please don't take the reservation.

My husband's car was towed away for a parking violation, which was his fault, and he knew the risk…read moreof parking at the wrong spot. We called the number on the towing sign and were directed to the Fullerton location. The person on the phone also informed us about the operating hours, which I appreciated since my husband could not be patient enough and wanted to get the car immediately. The location is quite hard to locate, as we must enter a narrow path on the side of another building (5455). The office is at the end of that pathway with no parking, and we communicated with the lady through a metal gate. We provided the driver's license, credit card (4% fees), and key fob since the other documents were in the car. We read and signed the paper to release the vehicle. It took about 5 minutes for the whole process. Though it was not a pleasant experience, if your car is towed, you could bring another person to help handle the situation, as you would probably be stressed out and agitated. It would be good not to vent to the cashier lady -- as she was not the one who calls and tows your car. If you are not at fault, talk to the property managers or bring it to court.

There address is not in Fullerton, it's in Santa Ana. make sure you ask them where the car is…read morelocated and don't just drive to the Fullerton address posted. Also, they are not open 24 hours and if you don't get there by 5PM, they charge you a $140 gate fee or late charge. They don't tell you that over the phone. The first 2 guys I talked to were very rude and the guy at the window was nice. They only take credit cards or cash and charge you 4% extra if you use a credit card. Bring cash or your bank card and they have a ATM that only charges 1.8%. Or just get cash before hand. They are super shady though and just want to add more fees and make it difficult. They moved my car from one location to the other, of course I'm taking uber since my car was towed and had to spend another $19 going to the second location.

Alejandro was a really great tow driver. He was Very friendly and it was great service.read more

Giovanni arrived to pick up my van in a timely manner and kept me in the loop On he's ETA…read more Giovanni is a well mannered polite young man. Thank you!

I needed a tow from a yard to a shop and Father and Son Towing were quick to respond with upfront…read moreand very fair rates. They are family operated as the name implies, and they're very honest, kind, hardworking people. I highly recommend them if you need a quick and straightforward tow experience with realistic estimates and ETAs (they're busy people).

Great communication, easy to work with, and fair price…read more I used them to transport my new-to-me car home, needed a flatbed. They were great!

Tired of getting raked over the coals by the service department at Hyundai, I opted to find a new…read morefacility for maintenance and/or repairs. I stumbled across A & E on Google and decided the check them out. They are up front and HONEST!! I highly recommend this facility.

Connected to this company via AAA for help putting on a spare tire. Vai helped us out. He was nice,…read morecheerful, pleasant- did his thing with the getting the spare on quickly and safely. He went the extra mile of putting the popped tire in a trash bag before placing it in the trunk for us. He didn't have to do that, that kept dirt from the tire getting all over the junk we had back there.

Best customer service and very careful with your vehicle unlike some towing companies that won't…read morehelp Robert is very professional highly recommend

Coming back home from out of town, me and family were stranded on the side of the freeway for hrs…read morewith a flat tire in the middle of the night. No towing company was willing to help us until Rob came to the rescue. He was very professional and friendly. I know who to trust next time if I'm ever in this situation again. 5/5