I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

Did a great job on my lawn. I highly recommend for I posted for help and he responded very quickly.read more

From the owner: Great customer service. We take pride in our work…read more Always take the steps to do the job the right way the first time.

We had our generator on our rv overhauled by infinity coach. Great prices and service. Left msg…read more On recorder for call back and was called back right away. They are reliable...quality job...thank you Stacey and Michelle...Maggie L.

The repairs and services accomplished the objective, timely and complete. They fixed the auto level…read moresystem that the dealer failed to fix twice! They repaired a water leak and checked all the systems. The price of the repairs was much less than I expected. Based on this one visit I highly recommend!

Marc did an absolutely amazing job fixing my RV. From the very beginning, it was clear that he…read moretruly knows what he's doing. One call or message to Marc, and he gets things handled quickly and efficiently. He completed everything that needed to be done and took the time to explain everything to me so I understood what to watch for moving forward. What stood out most to me is how much he genuinely cares. No matter how long of a day he has had, Marc goes out of his way to make sure your RV is fixed properly so you feel safe, comfortable, and confident in your home on wheels. I have had an incredible experience with his work and would highly recommend him to anyone living the RV lifestyle. Marc is genuine, kind, hardworking, intelligent, and takes his job very seriously. It's rare to find someone who is not only skilled but also truly cares about the people he helps. If you need your RV fixed, don't hesitate to reach out to Marc -- I can confidently say he'll get the job done right and in no time!

I usually hate leaving reviews but for Maceo I must. He's more than just "the repair guy", he will…read morebe someone you can depend on getting things done with all honesty with unbeatable price. He could be busy, but you can always depend on him to pick up your phone immediately. He might not be able to make it to you right away, but he'll definitely give you the best advice. Super knowledgeable and very patient explaining step-by-step. Most importantly, always finding the least expensive solution. I've actually learned a lot from him and became more knowledgeable and handy. I feel very lucky to find someone reliable and trustworthy to do business with. Thank you so much Maceo!!!

Very poor customer service. Had my coach in for warranty repair and recall at 2 different times…read more. First question I get is "did you buy the coach here?" Now, they are the dealer for the manufacturer. Both events took over 6 weeks, with no communication from them, I had to call to get status. You walk into the service area, you're ignored. I finally had enough and called the manufacturer. They gave me a list of certified and approved dealers and mobile service that I can use in the PNW. I just had a flat tow kit installed on my Jeep & coach with another local dealer from the list, it took a day and a half and they completed a warranty on top of that. They communicated status daily with a phone call. Will never use Poulsbo RV again. The sales experience with them wasn't much better. The reason I purchased the coach from a Dealer out of the area.

Our experience with Poulsbo RV was the worst we've ever had -- from dealing with a dishonest…read moresaleswoman, Casey Hitsman, to unprofessional service staff like Tina Becker. The $2,500 pre-inspection is nothing more than a money grab for Poulsbo RV; they don't fix the issues they find and often cause more damage than the RV originally had. We went to pick up the RV twice from Poulsbo RV, and both times it wasn't detailed. It was left dirty -- seemingly to hide paint flaws on the exterior. It looked like someone had used a janitor's broom to smear the dirt around. When I pointed out a dirty spot inside, Casey Hitsman wiped it off with her spit-covered finger. Their service team lacks basic skills. The replacement doors were installed crooked -- you could get stuck in the bathroom. They damaged the step matting, dented a cabinet base, and left the bed lift strap cover broken. The left charge port was installed incorrectly, the rear storage paneling was loose, and the separating carpet was "repaired" by gluing on scraps. They didn't fix the leveling jacks and caused further damage when attempting to repair the leaking water tank. The kitchen faucet remained broken. The promised paint work was never completed -- we later learned they don't even have a paint shop. On top of Poulsbo's incompetence, the RV itself was poorly built by Thor Motor Coach. Cabinet drawer bottoms popped out the first time we cleaned, cabinet mirrors fell off due to lack of adhesive, and the refrigerator broke loose from its mount -- thankfully falling backward, not forward. While driving, screws in the upper bunk sheared off, and metal brackets swung loose, scraping the wallpaper. The TV cabinet even fell off the wall, damaging surrounding cabinetry. After every trip, we find loose screws or staples on the floor. Our brand-new 2024 RV spent 7 of its first 12 months in the shop. Poulsbo RV clearly does not value customers, quality, or accountability. We would never recommend them to anyone.

I was shocked to see the review about high prices! I have shopped every Outdoors RV, Nash, and…read moreWildwood dealer in the west and Sumner RV's prices were predominantly lower than anyone. With the very low prices, I assumed there would be extra costs I would have to pay, such as PDI fees. One dealer quoted me over $3000 on top of their sale price to do a delivery and activate the warranty. At Sumner RV, it was included! Dealing with them was comfortable and efficient. I felt like a family member while at their dealership. Thank you Sumner RV! I am so glad I didn't put much merit in the few bad reviews I found. I wonder if they were confused and talking about another RV Dealer in Sumner Washington. Yelp can be a little confusing when trying to post reviews to the correct business.

The service person, sitting in his desk, was very in instance that he did not want to lengthen my…read morebrand new safety chains so they do not cross (as is Washington law), because I did not recognize this before I left the showroom floor. And the total experience was that he did not want to support the customer, only to save a dollars at the expense of a customer. We will never recommend them again.

Just had Rob's Hitch & Trailer install a Curt Trailer Hitch, Class III, 2" Receiver, on my brand…read morenew 2026 Kia Sportage Hybrid SX. The hitch was a perfect fit for this vehicle, and was installed in less than an hour. Moreover, the splash guard on my vehicle had to be removed in order to allow sufficient clearance for the installation of the hitch. Rather than discard the splash guard (which functions to protect the array of cameras and sensors in the vehicle's bumper), Rob trimmed back just enough of the splash guard to allow for it to be reattached. Throughout this process of installation, Rob invited me into the workshop to observe what he was doing, with detailed explanations for it all. Excellence in workmanship, and in customer communications, beyond what could be expected! And at competitive prices! It is no wonder that Rob's Hitch &Trailer business is rated so highly by his customers.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Not sure how I feel about this place but like any other dealership sales people will be sales…read morepeople.... Samantha can be a miracle worker when it comes to numbers though! That being said I did not purchase from them but still may consider purchasing thru them. They have a huge inventory just sucks being right off the road..

We had a very good experience at Puyallup RV. Our goal was to find a motorhome under $20k and they…read morehad two rigs for us to look at. Both of the rigs started up and we're in great shape. We went for our own financing but they do have good in-house financing too. Samantha helped us with the details and was great with communication.

This is the only shop that actually knows what they are doing and doesn't dick ya around! I only…read morework with them. Super nice dickheads.

These guys know their stuff! The owner is a walking shop manual. If you don't take your bike there…read moreyou're missing out. Anything I need help with on my old evo goes straight to them.