I contacted AAA about a flat tire. Earl from Excell Service responded within minutes. Fortunately,…read moreour car has a donut spare, and Earl had on our way in no time. Great job!

The dispatcher reported me for "fraud" to AAA after he harassed me, telling me to "go complain to…read moreAAA like everyone else".. he then got my AAA account red flagged as me being "abusive to the driver"... Too bad the cameras, with sound, pointed out his nonsense, AAA IMMEDIATELY unflagged my account, as it never happened, proof provided. Awful place, awful service, lying cheats, nothing more.

HIGHLY RECOMMEND HAWK'S TOWING SERVICE + MIKE, the professioal who came to our rescue and aid after…read morewe blew out a tire on the 294 Tollway! MIke came to our assistance quickly in a very nice, clean truck. He is very professional and personable, with a soothing manner during what wa a very scary experience with Mac trucks whizziing by us on the shoulder at 70+mile / hour. First on the scene was Hawks' large semi (the size of a commercial moving van) which parked behind us and placed bright orange "warning structures" on the ground to warn the oncoming traffic to slow down becuase there was an "accident".. As a result, my elderly mother and I felt very safe and in good hands as we sat in Hawk's clean, comforatble tow truck while Mike loaded our car onto his tow truck's flat bed. Mike was especially gentle and caring in the manner in whch he helped my mother get into his clean, comfortable tow truck. We had a very nice calming chat on the way to the dealership where our car's flat tire was replaced. MIke had been at the dealership before, so he knew his way around and efficiently gave us door-to-door service. Net, net - Mike was the hero of the day taking excellent care of us and my mother's car, and he really took the edge off of what started as a terrifying experience. We are very greatful for our safe, excellent experience! Thank you VERY much Mike and Hawk's Towing!

I had two tires that were flat. I had called to have them tow my car, 4 miles to get my tires…read more They came relatively quickly. The gentleman was very kind, and the person that I called to schedule my towing. He very helpful Great company to call if you ever need towing.

Our car died in our driveway the other day, and I was so disappointed to see how awful reviews were…read morefor any kind of auto service in the Vernon Hills area. We called our mechanic, The Car Doc (which is an awesome place btw folks!) and he full heartedly recommended H&H Towing. To be fair, I actually did not deal with them, but my husband did, and he absolutely loved how nice and caring they were... Such a nice difference from most auto places! He told us the cost up front (which btw we thought was extremely reasonable) and the next morning he towed our car straight to The Car Doc in a very timely manner. Hopefully we will never need to use them again because that would mean our car is dying on us, but when the inevitable does happen, i am very excited to have found a towing service I can trust!

H & H Towing were great with me. Bob was very understanding about the trauma after an acccident…read more Patient will me in getting the informaiton he needed about the insurance.

In my experience, David is the Car Whisperer. He has an uncanny ability to diagnose many…read moremechanical and automotive issues. I take all my cars there, partly because he is close by but mostly because he is honest and does not overcharge. He's just a good dude. Others have told me that they travel from Chicago to see him..... I can understand why. Once you find a good mechanic, you stay with him.

Dave and his son are always quick to take a look at whatever issue you may bring. Very fair priced,…read moregood hardworking people. Did my car tints here, great price, new tires, oil changes. Always quick and responsive

I came to Charlie when I needed a second opinion inspection on a broken catalytic converter, and…read morewhile the car was done for, I've stayed for his phenomenal attention to detail. I returned for another second opinion inspection on a certified pre-owned car I was buying. He found 3 issues with the car the dealership didn't mention. He also sold my partner our family's other car for a very reasonable price, and services both cars regularly! He is always clear with cost before performing any services, and I've never been surprised when I've gotten to his register.

Charlie provided great service when I needed my window fixed. My car door handle was also broken…read moreand he recommended doing it at the same time the window was being repaired which I appreciated. I was 100% satisfied with the service & the price & would go back again for repairs.

I could not recommend Joe and his team highly enough! After "failing" my emissions test, I called…read moreJoe in a panic and he told me to come on in. In a matter of minutes he addressed and fixed the problem. He was so friendly, experienced and professional. If I run into any car troubles, Formula Automotive will be my first stop, no questions asked! Thank you so much Joe!

Joe and his crew were very helpful, trustworthy and personable. They repaired my car for a good…read moreprice, so that I could pass the emissions test. I will definitely go back!

Derek came out to tow my car on Thursday afternoon, and he was the sweetest! Please give him all…read morethe recognition he deserves. He was friendly, professional, and made a stressful situation so much easier. Also, let him know he's such a proud dad, and I absolutely loved hearing him talk about his kids. You can tell how much they mean to him. They're lucky to have a father like that--and who knows, maybe one of them will be our future president! Cheers!

Excellent tow company with great customer service. Thought I'd have to have my car towed to Shop…read moreafter my old battery died. I wasn't able to get it running after jump starting it. This driver came out right away and got the car started for me so I was able to get it to the shop for a battery replacement on a Saturday. Reasonably priced. I would definitely use this company again.

Horrible customer service! Alex is a piece of work too. He won't accept the fact that he (or…read moresomeone from his team) damaged the window console to my car. He blamed it on everyone else, but him. Even though all of the evidence points to him or his crew. After speaking to him face-to-face, he was rude and dismissive. You would think that after bringing your car to this place for years, he would find a way to treat a loyal customer with respect, but no. If you're looking for a good mechanic with integrity, you won't find it here. If the option was there to give zero stars, I would. I guess one star will do! UPDATE: Alex, the owner, reached out to apologize for how rude he was when I spoke to him in person at the shop. He mentioned that he was willing to look at the window console at no cost. This was after he spoke to a member of his crew who had rolled down the window and helped work on my car. I appreciated the apology, but unfortunately, it was too late, and I've decided to cut ties with the company. Next time, take the time to listen to your customers, especially the ones that are repeat customers.

This issue involved an oil leak from the oil pan, which started after an oil change at another…read morecompany that was not willing to fix the problem they had created. Based on a friend's recommendation, I took my car to ALtimate Auto Repair. They scheduled me for the very next day. From the manager to the technicians, everyone was extremely friendly and professional. They quickly diagnosed the problem and fixed it in about an hour, all at a very reasonable price. There is no longer any oil leak, and the car is running well. In addition, a noise I had been hearing from underneath the car is now gone--they likely addressed that as well (possibly by tightening a loose component such as the muffler). I strongly recommend ALtimate Auto Repair.