My experience was excellent. Friendly, attentive service by several different people, including…read moreAsh, Matt, Patrick and another. It was clear that they all wanted to accommodate.

Had a faulty TPMS tire sensor (as evidenced by the dreaded blinking warning light on my dashboard)…read moreand made an online appointment for a Saturday morning. At first I'm thinking I'd be there for a considerable amount of time, as four other people were waiting for repairs. The TPMS diagnostic check is free of charge. And a new sensor is just 100 bucks plus tax. That's not bad for the convenience. To my delight, they popped in a new sensor and reset my TPMS indicator light in only 20 minutes! I give the highest recommendation for this store and will be back in the near future.

they did my alignment few weeks ago and it destroyed my front tires , called to make an appointment…read moreon Friday for Sunday morning for readjustment, got there on Sunday and poof all 3 alignment machines were down wow isn't that convenient. Go anywhere else but here stay away from those untrained mechanics.

I chose this location because they came in the most reasonable for a set of 4 tires on my Atlas…read more Now I assumed because there shop is called Tires and Brakes that certainly I had nothing to worry about and something like changing out a set of 4 tires would be routine but apparently that wasn't the case. I did call first and spoke with someone regarding the price for a set of certain tires and the cost. When I arrived the dude at the desk didn't honor the price I was quoted over the phone so at that point I should have walked but against my better judgement I paid a little extra. About a could weeks into driving the atlas and then some months I started noticing some real bad vibrations from the front. Since the oil needed changing I took it into my local VW dealer where they did a complimentary inspection and noticed the wheels were not even balanced right but since they charge to much for simple balancing and alignments I took it into a reputable mechanic I was recommended. The other shop also said whoever balanced these tires should be fired or retrained.

I was just getting my tires rotated and balanced. I called ahead of time they said we're not busy…read morecome in at 9- 2 hours and 15 minutes later my car was done. So ridiculous. They also never had anyone at the desk for questions or other people while I was waiting. Great deals but not the best service.

Went in yesterday for an oil change and a battery replacement, the people there were very nice very…read morehard-working and were willing to show me anything that they needed to show me before working on my car. And it really wasn't that expensive either.

I have used this business on three different occasions. Two for brakes and recently for one that…read morewas related to noise. They looked and found where it was coming from and called me with an estimate. they fixed it right away when they had it in for a reasonable cost. They are extremely honest people who do not want to spend money that is not needed even when it comes to an upgrade. I highly recomend them and do not know why this is showing not in business cus i was there yesterday and have an appointment for next week?

I found this place on yelp when I needed a shop nearby. They were extremely fast, and honest. Will…read morebe coming back.

Victor and his team at AutoTech provide high quality professional work! The dealership quoted me…read moreover $12K to replace an engine and AutoTech was able to complete it for less than half. The engine came with a warranty and when things didn't work properly they took care of it without any hesitation. They had the estimator out in a timely manner to determine another engine would need to be installed and they provided me a loaner car while they worked on my car. Now it drives better than originally and I can't thank them enough! 1000% recommend AutoTech for any auto repairs!

My starter went out on my car this past Friday. I called at 805 am and spoke to Victor the owner…read moretold him what was going on, asked him his pricing, he said, if I got my car to him, I could get it by the end of the day. I was able to get my car in and added some more services. I had my car by 1230pm SAME DAY. I am so delighted with victor and his staff. I am bringing my car back again this week for front brakes. I know it's kind of hard to understand being a female. When you need car services and not wanting to be taken advantage of and Victor really, really helped me be comfortable trusting him and is staff. I will continue to bring my car to Auto Tech for oil changes and any other things that arise. Highly highly recommend such a wonderful person and very much into helping his community.

This place goes above and beyond any and all expectations. I am probably the most dubious person…read morewhen it comes to mechanics and anything car-related. in the past month, I've needed to bring in two of our family cars to have them service. Timely responses, easy to work with people, honest and good mechanics. I've had the best experience with figuring out a problem was one of the cars, getting a quick turnaround on the other car. The only place and only professionals I would recommend! They get the job done right the first time! they made it possible for me to just spend time with my family while they take care of my cars, making them safe to drive. Don't wait, get your car in today. They give your car the care it needs.

Initially posted 3 star because an issue I thought should have been addressed on prior visit. Was…read morecontacted by Mike to make it right. He addressed my concern to my satisfaction and I can revise my rating to 5 star.

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

Bought a battery at the Mount Prospect Store on 6/13/26 was charged $85.00 for installation. I…read morelooked back at my last battery purchase from 11/9/21 same store - Installation was free. I believe this to be an excessive charge for installation. Will not be doing business with Just Tires in the future

From calling in for an appointment to the time out the door, everyone I…read morespoke with was pleasant and very professional. In fact, I did something I have never done with any business, I got on their mailing list for promos.