when we called Roto Rooter, they came in a very timely manner. They immediately diagnosed the…read moreproblem and started working on resolving the issue. They were promt, knowledgeable, very friendly and kept me informed of the plan and how things were handled and moving along. And the price! I was very pleased. Lets say that I expected to pay a whole lot more, considering, I had reached out to another "well known" company initially and they had quoted me $200 an hour for emergency service and did not have a tech available on Sunday, which they did not tell me. And then the other company was coming on Monday between 5pm - 7pm, and still planning to charye the emergency fees. I immediately called Roto Rooter of Stephens City and they were at my house that Monday morning. I highly recommend Roto Rooter of Stephens City.

Main drain line was clogged meaning we couldn't use anything in the house that required a drain…read more Called Roto-Rooter and they guaranteed they could be there later that afternoon. Well that was a week ago and I am still waiting. They never showed up and never called to say they weren't coming. Luckily I decided to call another local plumber that was able to clear the line the next day. Maybe you will have better luck than I did but I will never "try" to use this sorry plumber again

My dad and I had called over 6 different plumbing companies that advertised as being able to work…read moreon septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

Simply put!! Plain and Simple!! OUTSTANDING!…read moreAn authorized Rannai service rep who takes pride in his work and does not hesitate to return your call!!

We needed our water heater replaced. Justin&Crew got the job done, and everything worked out…read moreperfectly. Pricing & Service all worth it. Awesome job guys! Will always recommend you folks to anyone in our neighborhood and nearby towns. Thank you Thank you!

We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

We had an excellent experience with Two Irish Plumbers. Ian and Steve helped us with a leaking…read moreshower drain from a second-floor bathroom that was coming through the ceiling into our living room. From start to finish, they were extremely responsive and communicative--getting back to our initial inquiry right away and keeping us updated throughout the project. They were able to come out quickly, get the job done ASAP, and their pricing was very reasonable. On top of the quality work, both Ian and Steve seem like genuinely nice, affable guys--the type of people you're glad to have working in your home. Highly recommended!

Rob provided outstanding customer service. He showed up on time, charged a fair price and fixed…read morethe problem right the first time. What I liked best is that he did not try to sell me a bunch of things that i didn't need.

I have been using Robco Plumbing and Gas for all of my plumbing and gas needs for over twenty…read moreyears. Rob is thoroughly knowledgeable in all areas of his trade. If you want something done right the first time, save your self some frustration and call Rob. His work is consistently outstanding and his reputation in the industry speaks for itself.

Have had 4 plumbing visits 2 were di ok. My major complaint is that they sent me an email to join…read moretheir Priority Service I thought might be a good idea but don't be fooled after they get their hooks into you they make you jump through hoops to leave the program. It didn't take much to join but now trying to leave they want written notice and a 30 day termination. In this day and time we shouldn't be subject to this deceptive practice.

Casco was the third plumber I called to fix my leaking shower drain. Other had cancelled my…read moreappointment that morning after I waited an hour for the technician. Second one told me I needed to replace my fiberglass shower and provided a written estimate of $6,885.50! Shawn Carter from Casco came out the next day! Wearing shoe coverings, which I REALLY appreciate, he took the drain apart through the access panel in the ceiling below, cleaned all the existing components, added plumber's putty, and screwed it all back together. NO leaks since. Just plumber's putty! Because of my age and disability, I could not have done this myself. From now on I'm calling Casco! JF Krizan

We realized our A/C was having an issue late on Friday afternoon on a day with temps above 90, and…read moreCanada wildfires causing extremely bad air quality (so, could not really open windows to get airflow). Carmen asked if we needed him that evening, but we said we had some fans and would be fine overnight. He was at our house at a little after 9:00am on Saturday and had us up and running in a few minutes (it took longer to Venmo the fee!). And the fee (including part) was roughly half of what another "24/7" company was charging just to show up on a Saturday. If you have A/C issues, I highly recommend Carmen and Air Solutions LLC!

carmen & crew were very responsive and professional. carmen kept communication open, letting us…read moreknow status of claim (home warranty) and of the part. when the part was in he promptly made arrangements to have it installed same day. i highly recommend them and rate them 10 out of 10