The Excite Energy team -- led by a very engaged owner/CEO, Heath Kirin -- was great to work with…read morefrom the start. They listened to our priorities and were highly informative about multiple options for panels and batteries; offered the best pricing BY FAR among four companies that bid (about 15% lower than the next best!); and exceeded our expectations for speedy installation. At our request, they installed the wiring/conduit under the roof and inside of walls for a clean look, at no additional expense. They took care of everything that was needed with PGE, then set up the system operation per our preferences -- so we didn't have to do a thing. (Based on PGE savings, the system will pay for itself in just under 5 years.) A year later, when we had a few questions, Heath responded within minutes. An excellent company that we highly recommend to anyone!

I wanted to wait before writing this review, so I could really see how the solar and battery system…read moreperformed over time. It's now been over two years since our solar system was installed in Sept 2023. The installation itself went smoothly and the team worked hard to make sure everything was completed in time to meet the PG&E application deadline. Everyone I worked with was professional, friendly, and easy to communicate with. After the installation, I had a few questions and the team was quick to respond and genuinely helpful. I really appreciate knowing that their support didn't end once the system was paid for and that help is always there if needed. Since the installation, our electric bills have dropped significantly, and we haven't experienced a single issue. The system has been running efficiently and doing exactly as proposed. One of my biggest concerns at the beginning was having work done on our roof, but after two years and plenty of rainy days, I'm happy to say we've had zero problems. Overall, it's been a great experience, and I've already recommended Excite Energy to several friends.

My wife and I decided to get solar when we got our PG&E bills after moving to Cameron Park. My…read moregood friend worked for them and she made the whole process easy! She and Mike Lewis (who I don't recommend) both came out and talked to us, my friend answered my very detailed questions (because I'm an engineer and I get very technical), guided us through the application process, and I'm sure they will be very helpful through the installation process. Mike Lewis, on the other hand, missed every single appointment with us after the first appointment, made very sexist and rude comments, and wouldn't stop talking about how great he is and that he's the best solar salesman and that's why you need solar. V3 took everything into their hands. They upgraded our panel, got the permits, installed a Nest thermostat for us, and took care of all the PG&E business, which is great for me because I HATE dealing with PG&E. V3 has a variety of programs, but we chose the one that best suited our situation. Here's a basic explanation of our program: We signed up to pay ~$0.18/kWh for the next 20 years, which is lower than PG&E's lowest tier rate. This rate is what we pay for ALL of the electricity that we generate using V3's solar system. That's it... it's that simple. We will still have an annual true-up with PG&E because you have to pay to be connected to the grid, but if our system performs as well as they say it will, we will only be paying the ~$10/month at that annual true up because our system will supposedly cover 101% of our current electrical usage. I will update my review once the panels are installed and everything is up and working, but so far I am very happy with everything! A bit of a late update, but here it is. So our panels were activated on December 23, 2017. Everything seemed to be working, but after a couple of months we still weren't able to get our production numbers from SunRun. It turns out that the installers didn't flick a switch that would have enabled the communication with SunRun's servers. SunRun's information portal is very limited. There are other companies out there that are WAY ahead of SunRun when it comes to the data side. If you want to see your most productive hours or more detailed information, don't go with V3/SunRun. Through the installation process we had a few issues. When they installed the nest, they screwed the wiring up and we had to call them out again because our heater wasn't working. The new panel that they installed was half the size of our old panel, with every breaker in use. I had to call three separate times to get them to come out and put in some smaller breakers so I had room to expand, which was part of the deal. They asked us if we ever wanted to add a spa or other lines into our house and I said yes. Much to my surprise when they finally installed the new panel there was no extra space in the panel. They also installed a new grounding rod as part of the panel upgrade. I'm not sure why, but their electricians do not know how listen. They first installed the grounding rod so that it BLOCKED OUR GATE. We were unable to access our back yard with it installed. I asked them to just pound it down another 6-8 inches and put a box on it (like your water valve, this is common practice in the construction industry), but instead they cut it off, ripped up my siding, and installed a new one next to my rain gutter... I had to wait an additional 2 months for them to come out and paint our conduits to match the house. To add to that, once we had our first rain storm I came home to my puppy playing in a 10' diameter puddle on our hardwood floors. It seems that V3 forgot to fill a few holes that they drilled on accident.... Since then, we haven't had any problems. The only long term issue I see is that they are a partner with SunRun, so SunRun sends you an email that says you need service, waits three days to tell V3, and then they call you. Honestly, I'd say not to go with them, but it seems like all of these solar outfits are pretty difficult to deal with.

This company's communication was terrible. I dealt with three different people who are supposedly…read moremy project managers and had to reach out to them for updates. Getting the various approval levels was painfully slow in fact the time I had to cancel took much longer than the time they needed to get things set up. That being said once I notified them of my wish to cancel they reminded me that I had 10 days to cancel or I would have to pay $2,500 and cancellation fees. If I didn't know any better I would think this is part of their business model. Either way I would highly not recommend doing business with this company based on their lack of response, and their lack of follow-up.

Dear Tim and Magic Sun…read more Thank you so much for the trouble shooting. Though it was a simple fix that i should have figured out on my own, after a number of calls to other solar companies, Tim responded quickly and made the process much better and more affordable. I realize that solar companies are in the business of selling panels and batteries to make a greater income, so coming out for a minor fix is even more appreciated. That said, Magic Sun is now my forever "maintainer" and go to for solar or battery issues.

Magic Solar did a great job at installing my solar panels and getting them approved by the power…read morecompany. Specifically, Neil Hurlock, did a great job getting started & pushing the project over the finish line. Magic Solar handled the permitting and approval side of the process. The panels are very high quality & a good price when I compared with other vendors. I got quotes from 3 vendors. Magic Solar had the best solar panels for the best overall price. They installed the panels ahead of schedule The solar panels come with a helpful app that shows how much power I'm producing and exporting into the grid. The solar energy tax credit expires on December 31, 2025. Now is the time to get solar panels.

Good service both roof repair and new solar. Jack was our salesman. He was knowledgeable and…read moreworked with us on our needs.

Worst business experience ever. installed in 2018, it has broken down 3 times now. My solar has…read morebeen broken down since 4/6/26 and after multiple attempts to contact them I recieved no further communication from them. These people are criminals. They say its a 25 year warranty, thats a lie. Once they have your money you will get ghosted

California Fair Plan forced me to get a new roof but I had solar. I contacted Buck and we decided…read moreon a metal roof for fire reasons and because I didn't want to roof my house again. He came in $20,000 lower than one bid and at least half that on another bid. He finished the job a week early and under budget. His men were professional and very knowledgeable and were very careful with my property. My new roof looks amazing! I simply can't recommend this company enough.

I need a roof repair. I ask these guys for an estimate. The…read moreresponse I got was "Unable to service". Maybe I'm out of there area? I don't know. I'm in Auburn.

Senga energy put up my system its been about 4 years and Larry Turner has been checking in making…read moresure everything is working how its supposed to. System has saved money through the years and no complaints.

I wanted solar so I called Senga Energy after being referred by a neighbor. Made an appointment for…read morea consultation and met with Shane. He patiently listened, helped us thru what we wanted, set up the financing and got the job done!! The crew that installed our solar system with 2 backup power-wall batteries did an amazing clean job. I wanted my batteries in my garage vs outside and I was very impressed and pleased at the clean installation. They ran the electrical thru my attics so I don't have conduit running across my garage. I can't say enough on how pleased I am with the install. If you need solar Senga Energy is the way to go!!! It was an honor to meet Shane and work with Senga for my solar needs. Thanks again!!!

Poor communication and lack of a documented process. No…read morewritten guarantee or itemized parts invoicing to track the life of components Very difficult to get documents for tax reasons which were made a priority to sign before the end of year.

Updating my original 5 star review with another 5 star review. I recently had to call SolarLink for…read moresome warranty work and had a great experience. Rick was prompt in getting someone out, had excellent communication, and resolved the issue. The mark of a good company goes beyond the initial work, it carries over to how do they perform follow up commitments. SolarLink stands by their work and gets an A+!

They don't back up their work When the system fails you are…read moreon your own and no one will fix it

tried calling their number at 916-597-0500 for 3 days now. only have a busy dial tone. Did this…read morecompany go BK, go bust, or just straight up abandonment. Their is no website and I have no one else to go to for warranty services. Ridiculous. I was on the phone with ENPHASE and they told me that these are my installers who I need to contact but I have no other alternative to turn to.