Today we had our installation. Alex Vonstaden , our installer, was knowledgeable, courteous, and efficient. The total install was done professionally and in a timely manner. We were very pleased with the process. I highly recommend Alex , he made the installation painless. read more

V3 Electric deserves zero stars! Their unprofessionalism and poor customer service has left us frustrated, and stressed out. During the solar installation, they caused a water leak due to shoddy workmanship, damaging our new roof leading to black mold. They abandoned the project, leaving us in an unsafe and demolished home for nearly a year. I strongly advise against using their services--look elsewhere! We had to hire legal representation just to get somewhat of a response from them so far. read more

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V3 sold me a system 5+ years ago. From the start, their communication about the level of support and promise of warranty was basically a lie to get me to sign up. Once they get the install done, best of luck getting them to support you in any way. Do NOT buy a system from this company. My inverter has gone out twice and each time they told that since i didn't sign up for a monitoring service that there is nothing they can do. They kept telling me to reach out to the manufacturer for support or pay them $750 to have one of their team take a look. This company just cares about making the sale and then they kick you to the curb. Avoid this company like the plague. read more

Zero accountability, Zero Leadership 5 years ago this was a much different company, it was one I would even recommend. Now you are connected to a call center with no way to talk to anyone who has any power or knows what is going on. V3's new way of doing things is that someone will call you back at some time eventually. They installed solar panels on my roof which the roof ended up need to be replace before 5 years. So they uninstalled the panels at a discount since they acknowledged that it was not meet there minimum viability of a roof standard. The roof was replaced within the week and then it took them over 6 weeks to reinstall. They showed up saying they were only going to install half of it because the other half should already be installed which it wasn't. Then tried to blame us that it was our fault because those weren't V3 panels, which was wrong. Then they mis-measured so they stopped and said we will be back within the week maybe if there schedule person cancels on someone else. No one to call, no one to fix the situation just wait to see what happens. The employee's said they couldn't get a hold of their field manager. I have no way of contacting anyone to solve this issue just wait a week and see if someone calls me or shows up. Leadership at this company are cowards that hide behind customer service so they never have to speak to a customer and aren't held accountable at there poor planning and management. The first time they installed panels there was a thunder storm and the only way I was able to get a hold of anyone was through my sales rep. the employee's were scared and I said that they needed to get off the roof if V3 wasn't covering the liability if something happened. The sales rep called the field supervisor and made him take his guys down till the storm passed. Issue like this happen over and over again. Do not recommend. read more

The building inspector for the county showed up - the electric box was off by 3" and had to be red rolled and replaced according to building code. Then upon further inspection the panels had to be removed because they weren't made in USA. Interesting. My roommate was given high recommendations Sad read more

I wish I had seen these reviews.. they under built our system based on the previous homeowner. We told them our plans to build a pool, spa ect. And for a 2800 sq. Ft. Home they said 25 panels at least.. gave us 13.. as we are just now finding out. It saddens me they gave us the run around didn't take any accountability for this. Solar is such a scam another thing to prove My theory correct. Now they aren't working with the solar company who is now going bankrupt. So even if we wanted to add more panels they are saying we have to go through another solar company. Sooooo basically two solar company's. This is a joke. I'm so upset and now having to take legal action. read more

I wish I had never heard of this company since installing their solar panels my bill From V3electric has gone up 116% on top of that. I am also receiving my electric bill from PG&E, which is a good 50% of what my prior PG&E bill is please take this as a warning stay away from this company. read more

Horrible business practices. First time was on Memorial Day. We were hanging out in the pool when the dogs freaked out. I went to see what they were barking at and two dudes had climbed over my gate into my yard. "Oh, we thought your dogs would be much smaller." They they go in acting like they are affiliated with PG&E. Once I realized they were selling solar, I told them to leave. They tried to claim they could be here because they are a utility company. Not on my property you aren't. You're not welcome here. I immediately called on Memorial Day, and was surprised someone answered. I let him know how pissed I was with their intrusiveness and trespassing on Memorial Day. He said oh, we do that because more people are home. Now tonight at 7pm, as I was about to get in the hot tub, the dogs freak out. I go I check it out, expecting a deer. Nope, they're they are climbing over my gate. I get a bit more dressed and go out front. Again, acting like they are associated with PG&E, "I'm sure you're aware of the undergrounding going on. You should have gotten a written notice about this." I said no. Then he gets out a laminated paper and it clicked as to who they were. I asked if they're are selling solar, he said no. I told them I wasn't interested, and again, he said he has to inform me of something about the PG&E undergrounding. I told them he needs to leave and they are not with PG&E. His reply was "we are tied into PG&E". Not here, you're not. A few more colorful words from me as they climbed back over my gate, and down my driveway on little mall cop scooters to go lie to and harass my neighbors. Complete scum. Would not recommend. One star because I couldn't leave zero. P.S. V3, you are not welcome on my property. Do not come back, ever. read more

V3 Electric - Solar Installation Near Me - El Dorado Hills, California

We have not used this company purposely. The first time their rep came to the door, they told me that for them to install solar on the house, they would have to cut our trees down, front and rear. One is a century oak. I told them I was not interested. And then two weeks ago, a guy came to the door dressed in a yellow safety vest and told me he was there in compliance with a PG&E mandate. As we had rec'd a text from PGE telling us that they were inspecting our pole for replacement, I assumed that is why he was there. He then launched into a diatribe about PG&E working on their infrastructure, etc. He then got around to asking about our electricity bills. After a lengthy discussion, he finally said, "To be perfectly honest, I'm from V3 electric and I'd like to discuss a solar panel option for you." After his misleading introduction, I told him to get lost. If this is how this company does business with sending out misleading reps pretending to be PG&E associated companies, then I will never do business with them. read more

Great sales pitch to get us into contract. Then they dropped the ball w PG&E and what should have been a quick switch over of some sort in the pre installation process left us w out power for 6 days I believe. Nightmare. Cost them $800 in hotel, groceries and reconnecting the At&t internet line they cut and didn't take accountability for. I think we were w out internet for almost 2 weeks. Sales guy who was supposed to be the resource for any issues never returned calls from this point forward. Install team was told by PG&E (I think) that since we were in a flood zone the equipment install would probably need to happen very high up in the air, like above the roof line. V3 proceeded to try and work out details w the city of San Jose and us (half-heartedly) for a few months. They were over-communicative about the fact that they wanted to resolve it but didn't know how, to the point that I asked them to just leave us alone for a few weeks and figure it out. It was pretty amateur. Many weeks later they picked it up, started texting us randomly through their automated system (which felt scammy but turned out to be legit), but then our project manager didn't know they were doing that. We asked for meetings but the requests went unanswered. Finally we got a communication that said they received our request to cancel and understood our position. We never asked to cancel and they just stopped calling us back. SOO weird. Totally understand this was a tough scenario to manage, with some curveballs. But the lack of professionalism and thoroughness was disheartening and huge waste of time. Wish they had never knocked on our door! read more

Extremely Disappointed - Proceed with Caution I normally don't leave reviews, but my experience with V3 compels me to warn others. This company has proven to be misleading, untrustworthy, and completely lacking in accountability. We were promised a specific rate for a certain number of panels--only to end up with fewer panels while still being charged the full rate. When we raised our concerns, the customer service was abysmal. If you even manage to get a hold of someone, prepare yourself for the runaround. You'll be bounced from one person to another, with each representative claiming, "It's not me, it's them." No one takes ownership, and you end up back where you started--frustrated and unheard. This is not a company that stands by its word. Their practices are, in my opinion, deceptive, and their customer service is unresponsive and unhelpful. I feel misled and taken advantage of. I would not recommend V3 to anyone under any circumstances. To V3 management: You need to be held accountable for how you treat customers. This is no way to run a business, and people deserve better. Please save yourself the stress--look elsewhere. I urge anyone considering V3 to think twice. read more

I had V3 Electric out of Eldorado Hills install my solar system back in 2020. At the time I took issue with one of their sales reps who didn't do a very good job, but four years later, I realize I was too hard on the company. I recently had the inverter go out, and I was unaware that my system wasn't producing any electricity. I received a text from V3, letting me know there were having a tech dispatched to replace the bad inverter. Their tech arrived on time and within an hour had the inverter replaced and my system back online. I really appreciate their efforts and hopefully if you are looking for a solar system, you give V3 consideration. They stand behind their product and provide great five star customer experience read more

So glad me and my wife went with V3. We were paying almost double then what we paid for our PGE bill when we first moved in the home and now thanks to them we are saving 25% every month. Very kind and responsive people that helped us to understand how solar helps us and not how it looks, which we were kind of against at first. read more

**********BUYER BEWARE********** Do business with V3 at your own risk!!! But don't take my advice alone... see the other 52 0-1 star complaint reviews from pissed off people!!! ZERO STARS!!!! They sent Eric who came out to my house quickly for the initial sales appointment 2 months ago. Then a guy come out the next week to take pictures and walk back and forth on my roof for an hour. They gave me a list of tasks which I diligently completed while I waited for their proposal appointment call which never came. After a month of waiting, I called them to remind them that I am cash in hand ready and desperate to mitigate my PG&E bill. They set an appointment time for Eric to come back and deliver the proposal which I was pretty much going to sign regardless of what the numbers looked like due to our ridiculous energy costs. Instead of simply showing up for our appointment and making a quick commish, he no call/no showed which was not cool since I took the day off to accommodate the appointment. Both my wife and I unknowingly reached out to find out what happened and were both told that they would get to the bottom of it quickly and get back to us right away. Another week went by and finally I called to thank them for wasting 2 months of our life and that our $$$ was going to one of their competitors. Absolutely non-existent salesmanship and follow through. Thanks for nothing. Don't even bother calling V3.... there are so many other great options out there who want to do right by their customers and close the deal ASAP. Shame on you, V3 for being so bad at the basics!! After seeing all these other horrific experiences on Yelp, I am now VERY thankful that I avoided stepping into the ish and doing the deal with them. read more

Horrible company. I got solar through them 2 years ago. They never explained true up to me. Said I would save all this money. Said that I wouldn't require the battery system unless there were power outages. Now I have $2000 true up bills, $400 a month payments on panels that don't produce enough and im stuck with this unless I file bankruptcy or foreclosure on the house. The Mosaic company they do finances with went bankrupt and when I ask V3 for any help with this they don't. Horrible customer service and overall Horrible company. read more

solar installed 2025. 10 panels . Since Mar 2025 not working. Called V-3 twice. They claim up to finance company to schedule repair. Finance company says no not their responsibility. V3 step up and take responsibility. read more

Worse company ever...after months of trying to get a service man out because half the panels stopped working someone finally comes and now instead of half the panels not working all of them are and not working and no one will help...from the sounds of the reviews looks like a class law action suit should be started on this company!!!! read more

Absolute clown show, and they simply won't stop harassing you no matter how many times you tell them you don't want to do business with them. I had to report them to my state regulator. read more

This company lies they have almost destroyed my yard my roof ...they did an incomplete job that for2 yrs I was only getting half of the solar they promised .they "fixed "the problem yet offered no restitution.i have only had the system for3 yrs now.i was just up cleaning panels.all the frames they used to hold panels are rusting .they recommend a bank called mosaic .who seem so legit.1.9 finance ...wow you say ???? The also charge some bogus bullshit3dollars a day .in essence its clearly not1.9percent .v3are criminals .please check around.look them up on the contractors license board...many complaints read more

Looking for Solar for Home - Salesman is a scammer - Tried to sell me a PPA for 160,000 over 25 years - Solar systems cost between 30 to 90 thousand depending on size - Mis-represented the cost of electricity to justify pricing - very dishonest - read more

DO NOT TRUST THEM. First, I was told once everything got started it would take 3-4 weeks. Try 8 months. The story their sales rep told me about since I already have solar panels if I add more I would continue not receiving a monthly bill from PG&E. The only bill I would receive would be the end of year true up, but I would produce enough energy to eliminate the EOY true up. That was absolutely not true. The EOY true up does go away, but only because I have to pay it every month now. Before V3 & Sunnova I was paying a monthly Average of $575. Buy the end of the year I will be paying an average of $700 a month. I contacted PG&E. PG&E said by adding more panels I went from rate schedule NEM 1 to NEM 3, which requires the bill to be paid monthly. Now with their partners, Sunnova, I have a monthly PG&E bill plus & payment to Sunnova. I was told my Sunnova payment would never be more than $150.00. Last bill was $166.00. When I contacted Sunnova I was told that my payment was based on how much electricity the solar panels produce. The more they produce, the higher the bill, so the more I pay each month. read more

Damaged house and refusing to make things right. They have had to come back several times to try to repair it unsuccessfully. I have been fighting them to pay for damages to my house for over 5 months now. They no call no showed several times throughout the install, made my wife uncomforbale with innapropriate comments from employees and now are fighting me over trying to repair damages to my house including drilling several holes into the side of my house that are now left open and some were improperly patched. They drilled holes in a the breaker panel on the exterior of my house that were never covered up. Lags into the roof of my house were loose and now an issue with the rainy season coming. DONT WASTE YOUR MONEY WITH THIS COMPANY! read more

We are 6 months in.............. 6 months in with panels on the roof for at least 3 months. Still not hooked up. Technician crew came about 2 weeks ago to install new main panel. Install was not approved by the inspector and was told they would show up the following day. 2 weeks later, they are still not here to fix the work and even worse, they cut a terrible hole in the roof to pipe the new wires through. With rain coming, water will be flowing next to my home causing potential foundation issues. It's one mistake after another with this company with a continued runaround saying "we are working on it." In all honesty, I would have canceled months ago if it wasn't for the fact they said they would install a MPU for free. There is no prioritization for the mistakes they have made. I would NOT recommend. read more

V3 Electric - Solar Installation Near Me - El Dorado Hills, California

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Slimy and corrupt sales tactics. Seen right through the BS. "Did you get a notice that we were going to check and potentially service your electrical panel?". " We were sent to check the health of your electrical panel" This company shows up pretending that PG&e had sent them. Trespassed on my property and opened up my panel without my permission. I have no trespassing signs and no soliciting signs. After brief 45 second conversation, I was able to weasel the truth out of them. They were just there to attempt to sell me solar Any company that has to be this deceptive to get sales will never get my business read more

V3 knocked on my door. What a great way to get lower electricity rates that don't increase as much as PG&E. My Solar System came with the battery and I was able to save about 25-30% of my electric bill. read more

Great service and product. These guys really show that they care, got my util bill down by 35%

Some of the best service in the industry. Been happy with the product. They lowered my cost for power by 30%.

I had a terrible experience with V3 Solar. From the start, their communication was incredibly poor. Every time I spoke with someone, it felt like we were never on the same page. The lack of clear communication made the whole process frustrating and confusing. To top it all off, after 9 months of waiting and numerous calls, the solar battery was never even hooked up. I'm extremely disappointed and would not recommend this company to anyone. To anyone with the same terrible experience, I highly recommend contacting the Contractor state licensing board (800) 321-2752 You can order the paperwork to file a complaint which is the route I'm being forced to take. V3 should be held accountable for their negligence! read more

V-3 Electric teamed with Everbright and recently "convinced" my 93-year-old mother to sign an agreement to add solar to her house in Oroville, CA which already had solar for 12 years, and she had grandfathered-in NEM metering. They told her it would save money. Since the switch over her electric cost has increased! And it caused us to lose the PG&E NEM metering deal. John at PG&E Solar Hot-line (877-743-4112) tells me that the NEM metering was lost because more than 10% increased panel capacity was added, which caused the termination of the grandfathered NEM metering (and which John assures me V-3 Electric & Everbright were fully aware of.) She was not competent and had glaucoma. Though historically she was a voracious reader, in the last years she "read" via audio books. She was also hard of hearing and easily misled. The document was docu-signed, but I do NOT believe she did it or that she could have understood what she was doing. In addition to increased electrical fees from PG&E, we received the first monthly bill of ~$179 for a 25-yr contract, which brought this matter to my attention. Soon after the bill was received my mother died. read more

The least professional company I have ever done business with. They undersized my original system and I got hit with a $3,000 true-up. They "attempted" to build a second system to add additional power, but have literally strung it along for an entire year. The lack of organization is almost comical, the right hand has no idea what the left hand is doing. Due to their gross incompetence and negligence, I got hit with another $3,000 true-up. I am paying more for power now than I ever have. They do not return phone calls or emails, and if you do manage to get someone on the phone they promise to call back with a resolution, yet that call never comes. Never do business with this company, you'll regret it read more

V3 contacted US to provide a quote on solar power. They showed up unannounced and didn't respect our wishes as to when they would come out. However, once the inspection was done, we were literally just quoted a dollar amount per month, not shown any paperwork, quote, details, didn't even understand if the system was leased or owned. They were incredibly pushy and when asked for a quote, said they couldn't provide it without a credit check, which is not true, we received multiple quotes for solar last year, with no issues whatsoever. After reading the reviews on this business and the fact yelp states they are closed, when in fact, they are not, there is no chance we'd even consider working with a company like this. What a huge waste of time. Best of luck with your business practices V3. read more

V3 Solar System company contractor lied to have me signed on the tract and I contact the company, they claimed that there is no proof that their employee has lied and they refused to do anything about it, when I have sent them all the proof I have on my phone. He lied about paying less bill, that I only pay $150 per month for the V3 and I will have only pay $12 for Edison's bill, but now I pay twice as much compared to before I signed on the tract with them. Occasionally, I pay $149 for Edison before, not every month. The V3 solar has sent me the bill of$165 when I was promised to pay only $150 for the next 25 years. What a rip off and I have went through all kind of problems with them since the beginning of time. They won't cancel my Solar and stated that I made it all up with the scenarios. They have the worst INSTALLERS for their solar systems, they were incorrectly installed the panels and repeatedly came out to my house for fixing. "I wouldn't recommend anyone for this company because you will regret if you do." So " WATCH OUT" for their contractors, they will promise you anything to have you sign on the contract. read more

Customer service doesn't exist with this company. They are horrible to deal with and really don't care about putting the customer first. After multiple phone calls to get a repair appointment set with voicemail and text confirmation, they don't show up. When asked why, I was told they had to make a change to the schedule and the scheduling team should have called. There was never a call regarding a change. They won't let you speak to the scheduling team to coordinate an appointment; you have to juggle between a call center rep who knows absolutely nothing as your only means to communicate for you with the scheduling team. I don't believe there is a team which is why you're not allowed to speak directly with them. Management is just as bad as they really don't fix the situation; they just claim they will take action and then you never hear back. If you're searching for a solar company, avoid this one at all cost! read more

They are unresponsive and unprofessional from day one, and they took months to respond after inquiring from web, email, and social media, another month multiple phone calls, and still no progress, made it easy to go with another company, we got 3 bid in less than 30 days from start, these guys are running a company with sale people that will tell you anything, don't listen then when confronted make up crap to deflect their feet dragging, stay clear.of these guys. read more

overall was very satisfied with my experience. Paul and Brandon did a great job setting up proper expectations. Everything was installed and up and running less than the 120 days they told me. My bills are well over $100 less a month them PG&E had been charging me. Also I have a battery which was great because while everyone else on my street was without power or using their generators I was using my battery and solar! Thanks again for your help and I would recommend to others. read more

Let's start by saying if I could give this company 0 stars on here, I would. They gave me 4 install dates which has never been met. Here they are a month or so behind. These people have no idea what they're doing. Can't even do a permit correctly. "Asinine". Update: after this review they finally came out to start the "two day" installation. Which is now actually a 3-4 day installation! Wasn't this part of the planning that took almost two month's?!? V3 still doesn't have a date to come back and finish the job...... plus I still have no way to charge my EV..... Not to mention after everything is done I'll still have to have an inspection for it to be "completely powered" on who knows how long that part will take..... if you haven't signed anything with this company, DON'T!! LOOK SOMEWHERE ELSE! This is a warning... they only care about signing you up and getting you locked in, meanwhile they'll take their precious time getting to you. I just wish they would be honest and come finish their job so I can be done with them. read more

V3 electric has the most horrible customer service I have ever experienced. I purchase solor panels through V3, and have had the worst experience with install and support. First off, they are supposed to install in one day. After they finished a whole day on my roof, they could not finish, so they asked if they could come back the next day, so the next day they texted me and let me know that they would not be able to make it out until another day after . Then the next day they texted and said they would arrive around noon, but did not show up until 5:30 at night, and stayed until 9pm.at 9 I received a text telling me that they had finished and that they broke tiles on the roof and they would need to touch up paint the metal tubing on the house. When I woke up in the morning I went out to find out they had white paint everywhere that did not match my house with paint all over my concrete along with cut wires everywhere. On top of all that they broke my gate. So the next day I called their number and was asked to text a support #, but never heard back from anyone. I then called and finally after and hour was able to get a hold of someone. It has been over a month since the install and the paint still has not been fixed and I am still missing tiles on my roof. On top of everything my little dog almost ran away becouse the gate does not shut properly. If you are looking for solar, do not go with V3!!!! read more

Been a joy working with V3 Electric. With all the difficulties that come with solar in California with permits, inspections, PGE interconnection. V3 truly does everything in their power to do the best work. read more

Like many others, I'm also very disappointed with a lack of communication and overall satisfaction with V3. They only care about the sale, and then they move to the sucker. Customer service is useless, as they never call you back. Their timelines are trash and can never follow through. I wish I never had agreed to go with V3 Electric. I recommend you run far away from V3. They only care about sales! read more

Paul Magda was our first contact with V3 electric. He was very knowledgeable and answered a lot of questions we had. We were very skeptical of the process. They helped through each step though and and we are very happy with the system and the installation process. So happy we got in when we did as energy costs continue to skyrocket and we have a set monthly bill that is loads cheaper than PG&E. My only constructive criticism would be that V3 improve their line of communication between sales reps, installation crews and customer. That got a little muddled and could have been smoother. read more