Super friendly and knowledgeable staff. Yes you might be able to get things cheaper online but I…read morelove supporting local business and they are priced very competitively. The selections are great and the service is excellent. Thank you Brian for helping my daughter get her gears ready for roller boarding camp!

I drove all the way from Vancouver, WA after speaking to Jacob on the phone. Upon arriving, he was…read moreextremely helpful and patient. I felt bad as I had tried on so many pairs of skates to find the right fit, but he didn't mind and actually recommend other ones for me to try on as well. I ended up purchasing a pair of skates and have been super happy. It was worth the trip up to ensure I had a good fit, and their customer service was top notch. I will be coming back in the future whether it's in person or purchasing online at their website!

I've had a great experience getting fitted and shopping for gear here. It's a small shop, but they…read morehave a huge warehouse where they keep the majority of their gear and can have it in store next day. All of the personnel make you very comfortable and give you enough time to evaluate your options. Family run business.

Amazing!I can't wait to get there and try them out; I'll come back every winter.They serve with…read moregreat enthusiasm and are quite fast.

Jim is not only an expert in the gear he sells and the area- he is also a sweetheart. He made sure…read moreI got the sleeping bag I wanted after I bought one that was too big for me and communicated well throughout the process. He made sure we knew what he was sharing was just his opinion and didn't try and convince us into purchases. If you're looking for hand picked top line climbing gear and expert knowledge, this is the place!

Super solid shop that has a great range of companies represented. People complaining about…read morecustomer service crack me up; get over yourselves! I'm here for the gear, not for making friends with the owner. *eye-roll* For the record, I've always had good interactions with the owner and appreciate his knowledge. He carries Mont-bell, which is the main reason I shop there. He's always bringing in the newest UL stuff, too. Prices are right for the quality of gear. I will be back!

This shop had the right snow gear right when I needed it! Saved the day. The salesperson was…read moreperfect. She brought me sizes, suggested 1-2 alternatives, helpful with a light touch. It was pretty quiet in there, so we had the place to ourselves. Clean, brightly lit, and well organized. I would encourage all skiers/snowboarders to shop here. The item I bought didn't have the highest-tech material but I didn't *need* the highest-tech material. Overall it's solid quality and a good value; comfortable, has every pocket you'd want (with zippers) and is performing well so far.

We visited Volcom Outlet while shopping around North Bend, and the selection was fine. They had…read moreboth men and women's apparel here, as well as some accessories like hats, belts, etc. When we visited, the store was super quiet, as we were the only ones there. The employee was at the front register on his phone the entire time, which we didn't really mind. We were able to bring our dog in, so glad to know it's dog-friendly. Overall, the women's apparel isn't as much as the men's. It wasn't my ideal place for when I was looking for some shorts and sun dresses. My boyfriend had more to choose from though, yet the prices were slightly discounted. Not a bad store, but not the best selection of Volcom.

Great place for tennis equipment. Glad we stopped in! Restrung racket, bought a pair of shoes and…read morenew tennis balls

The employee working was extremely knowledgable and it was evident that he loves Tennis. I came in…read morefor shoes and was shown many good options.

I have an old prone Paddleboard I had tried for a few years to get some work done on. I could never…read moreget anyone they works on boards to even call me back. Surf Ballard took up the challenge and exceeded expectations. I had wanted to get 2 fin bays on the bottom replaced with larger fin bays and have one installed on top for a water bottle holder. The traction pad was really old and there had been some amateur patch work done right next to it. Also the nose and tail were pretty beat up and looked like some other amateur patch work had been done there. I had hoped they would be able to do all of this but they couldn't. They had the foresight and did due diligence by contacting the original shaper and found out that the fin bay installation would not have been supported by the internal structure. So disappointed they couldn't do it but stoked they found out before cutting in and destroying the board. They were able to take care of everything else and I heard the old traction pad was a b&tch to get off but they did a great job and for a great price. See before and after pictures.

If you're prepared to carry your own kayak rental by wheeling it from the site, across the street,…read moreacross the beach parking lot, down the steps and onto the beach and load yourself in, this place is for you. I'm not used to having to do everything myself. What is even more disturbing is that, they do mention as part of the directions, if you have difficulty carrying it, especially if you have back problems and such, no staff member can help you. There's also no staff at the beach to help in anyway. We got there at 440 pm which is ten min later than our appointment at 430, only to be told we had to wait for our kayaks to be cleaned after we struggled to find parking. For the time it took to wait for the kayaks to be cleaned, to the transport back and forth, if you want more time on the water for the buck, go somewhere else like Moss Bay or WAC or even Greenlake. If you are late in returning it, it is $1 per minute.

Over the last fifteen years, I have shopped at Lighthouse for my Opening Day Of Boating uniform…read moreneeds. The customer service here is outstanding. If you're shopping for Opening Day, I highly recommend Lighthouse Uniform for your OD wardrobe. If you're in the military, fire or police departments, you know the drill

After receiving assurance from Lighthouse Uniform over the phone that:…read more 1. The cap I ordered was the cap used by my department (one of the largest in the country), and 2. There was NOT a seam running vertically up the front where the cap piece is mounted, I received a cap that did not match our department's cap AND had a vertical seam running up the front. So, due to their blatant misrepresentations, I was stuck paying to ship the cap back to them. I even offered to split the return shipping costs with them, but I just heard crickets. Yes, they offered to pay shipping for a replacement cap (which may, or may not be, the correct cap), but the fact of the matter is I lost money (return shipping) due to their misrepresentation.

Outstanding service, I called with a super tight timeline to put a bike on a traveling bike and…read morethey were able to fit me right away, packed the bike, recommended another bag which was more protective for my Pinarello, and honored the on-line pricing. Jonathan is very professional, fair and honest. A real pleasure to deal with, the bikes they have in stock are absolutely the best selection

This shop is really excellent. They carry high quality road, gravel, and mountain bikes. Their…read morestaff (and the owner) are knowledgeable and tell it like it is. If you're looking for a high end bike shop with great service in Seattle, look no further!