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    K9 Kind Resort

    5.0 (2 reviews)
    Closed 8:00 am - 12:00 pm
    Updated 3 months ago

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    30 minutes

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    3 months ago

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    Avondale Haslet Animal Clinic

    Avondale Haslet Animal Clinic

    3.5
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    just now New I never…read moreleave bad reviews but I'm just appalled by this location. We just moved to the area, we had used bonds ranch in the past when we lived here 4 years ago and they referred us to this clinic. We used an animal hospital religiously in Parker county and I should've just gone back to them. Our cat ended up with a laceration and was treated by this clinic on Tuesday, upon taking the dressing off last night noted none of the sutures had held up. Upon taking our cat in today to be rechecked, the vetinarian was condescending and simply came up with excuses trying to put the blame on us. It left a very bad taste in my mouth.

    I will never understand how this establishment has 5 stars on Google…read more I originally found Avondale Animal Clinic through a search, and given the great reviews and proximity to my home, I was genuinely hoping this would be our new primary vet. Unfortunately, my experience didn't reflect those positive reviews. First, while I completely understand that veterinary clinics can sometimes be short-staffed or encounter unexpected emergencies, there seems to be a significant issue with their scheduling. Appointment times were simply not respected, resulting in excessive wait times that felt more like intentional overbooking rather than unavoidable delays. Secondly, my very first visit raised immediate concerns about the clinic's cleanliness. While sitting in the exam room, I noticed the ceiling vents had a thick layer of dust, almost an inch thick, resembling a clogged dryer vent. For a medical facility where my pet is being examined and treated, maintaining a highly sanitary environment is incredibly important to me. The deciding factor happened during our second visit on June 9th at 3:00 PM. We were scheduled for a urine sample via cystocentesis for my dog, (a procedure she's successfully had done twice before at an ER without issue). We arrived early at 2:50 PM to be considerate, but we weren't seen until 3:30 PM. They took my dog to the back, and we ultimately didn't leave the facility until 4:40 PM. The most frustrating part was that after all that waiting, they claimed my dog didn't have enough urine in her bladder to perform the test and that she did not even pee as they tried taking her **OUTSIDE** without even informing me that the cysto was not successful (RED FLAG) I found this incredibly hard to understand, as I meticulously followed the doctor's strict instructions from our first visit: I ensured she drank plenty of water and absolutely did not let her urinate for at least 3 hours prior to the appointment. While I initially agreed with the tech to reschedule for the first slot of the day on Friday, June 12th at 9:00 AM to avoid another long wait, I realized later that evening that I simply don't have confidence in this clinic moving forward. With all that being said, I will be taking my business elsewhere to find a vet who respects appointment times, maintains a much cleaner facility, and can provide the efficient, genuine care my dog deserves without leaving us waiting for nearly two hours to not even complete a scheduled test.

    Pet Resort in The Gardens

    Pet Resort in The Gardens

    3.8
    (35 reviews)

    This little baby dog had so much fun at Pet Resort In The Gardens while we were on our trip. She…read morecame home and was so depressed that she wouldn't eat for a day! LOL! Spoiled her rotten! She's finally back adjusted to her NORMAL life with her NORMAL amount of attention. Thank you to Pet Resort In The Gardens for taking such good care of her and sending daily pictures and updates! Also, she had the best bath. Her coat was is soft and shiny and she smells wonderful. She still smells wonderful 3 days later! 10 out of 10 recommend!

    We recently boarded our two dogs at Pet Resort in the Gardens, including one who is diabetic…read more Before booking, we specifically confirmed by phone that they were able to properly care for a diabetic dog and felt comfortable trusting them. We provided verbal instructions twice and written instructions stating that our dog needed to be fed at 7 AM and 7 PM so that his insulin could be administered on a consistent schedule. Unfortunately, we learned at pick up that he had been fed at approximately 8:30 AM and 4:30 PM each day instead. Consistency is extremely important for diabetic dogs, and this type of deviation can be dangerous. When we questioned the feeding times, we were told that special schedules are only followed when instructions are provided. After we pointed out that instructions had been given multiple times, they were eventually located in his chart. What's most disappointing is the apparent lack of concern regarding the seriousness of the error. Mistakes can happen, but attention to detail and an appropriate response are critical, especially when caring for animals with medical conditions. Based on our experience, we were left concerned about the level of communication and oversight provided. We'd never bring our dogs back.

    K9 Kind Resort - petboarding - Updated July 2026

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