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    Pappy's Pet Lodge - Roanoke

    3.4 (52 reviews)
    Closed 7:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Pappy's Pet Lodge - Roanoke

    Pet sitting

    Private dog training

    Pappy's Pet Lodge - Roanoke Photos

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    Reviews With Photos

    Warren

    I wish I could give them 0 stars. Left a burn on my dog in the 48 hours he was there. Pictures attached. Absolutely no compensation or even AN APOLOGY was made, and they will not give us any information on what happened. They told us it was a "hotspot" which takes weeks to develop on a dog (he was there for 48 hours), and it is literally December. They also have ZERO vets on staff, so the "hotspot" opinion was given to us by multiple people with no vet experience and quite possibly no degrees at all. Also, when our dog was hurt we were NEVER CALLED NOR NOTIFIED IN ANY WAY SHAPE OR FORM. Do not take your dog here; they will not care for him or her properly.

    Julie M.

    I hate to write negative reviews, but I have to on this one. We're new to Texas and needed a kennel to watch our dog (who is 12) and our cat. We dropped them both off on Thursday and were greeted with friendly staff. We made it clear that we did not want our dog to participate in any free playtime with other dogs, but a small group walk would be ok. We picked them both up a few days later and everything seemed fine. We got home and I have our dog a bath and noticed a bloody bump on his back. After cleaning it off, I realized it was a puncture wound/bite. I called Pappy's to ask if they saw anything happen between our dog and other dog. The person I spoke with said she would talk to the techs and get back to me before the end of the day. Well, the day came & went and I received no call back. I proceeded to send a detailed email to Pappy's, explaining the whole situation and asking for a call or email back. I received a voicemail later in the day from a woman, apologizing for not getting back to me the day before and saying that she was going to talk to the techs and "100%" get back to me before the end of the day. Well, again, it's a day later and I still haven't heard back about the incident. I would just like an apology for what happened. Be careful with sending your pets here. I don't feel like they're completely honest. Beware.

    Pup report card. Dawww
    Jessica T.

    After having a nightmare experience leaving my dogs with someone I found on Rover.com, I am extremely anxious to leave my dogs anywhere to be boarded. I found Pappys after moving to Fort Worth, and I have boarded my 2 dogs here twice now, once at Christmas and once while on vacation at the beach. Both times they were cared for with love and attention by competent, knowledgable staff. They have a lot of options for kennel size when boarding. The first time I opted for the Hound Hotel with the webcam to put my mind at ease. He second time I chose the same kennel without the webcam. I opted for the doggy day care twice/day during their stay, and I was able to watch them having fun playing with all the other dogs while they were there. It really put my mind at ease. Also, their grooming services are excellent. Most importantly the staff here are incredible. I had really specific instructions for feeding one of my dogs who is overweight, and they fully accommodated her diet needs and seemed happy to do so. The doggy report cards are a nice touch, they give me assurance that my fur babies are being given attention. I drive 45 minutes each way to board my dogs here and pass several other kennels to come here. Their prices are reasonable and they offer savings if you buy combined services.

    Follow us on instagram! @HenrikZetterdog aka Hank the Yorkie with his new haircut compliments of Casey. So happy!

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    6 years ago

    The girls and guys at Pappy's are amazing!! Our 4 legged baby loves to go see them and they always take such great care of him!

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    Page 1 of 2

    Ask the Community - Pappy's Pet Lodge - Roanoke

    Review Highlights - Pappy's Pet Lodge - Roanoke

    The Roanoke facility was big, clean, spacious and the dog spaces were nice.

    Mentioned in 2 reviews

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    Zoomin Groomin

    Zoomin Groomin

    (24 reviews)

    Richard was very kind and gentle with our two cockers. Would highly recommend Zoomin Groomin, and…read morewe just moved here from another state. Our dogs warmed up to Richard, and they came out looking great! Previously, we took them twice to PetCo. The person did not know anything about a Cocker cut. Did not shave ears, tail, groomed the head to look like a standard poodle. With Zoomin Groomin, he knew what he was doing and how to groom. Worth every penny spent! Also, when he had a question, he just called me on the phone so there were no surprises. A+ top quality service!

    Below is what they say on their page but when it comes to actually taking care of an anxious dog,…read morethey told me they could not do that although they have groomed my dog multiple times and it's never been an issue Suddenly, she's too old and all this because they did not groom her and did not de-shed her although they charged me for it When I messaged asking them to please come back and re groom and rec cut, and that would pay in full for it. They told me that my dog was difficult, which is absolutely not the truth. She is old and sweet. She does not bark or even cry and she is mobile and can walk to the truck. They have a Groomer that did not do a good job and was actually rude so they ended up canceling services because of the fault on their own!! I would definitely not recommend whatsoever I am highly disappointed and upset by their behavior See below what they claim and I can tell you right now. All of this is lies no truth whatsoever Excellent for Anxious/Senior Pets: Many users reported success with nervous, aggressive, or senior pets that do not do well in a shop environment.Convenience & Professionalism: The mobile, door-to-door service is highly regarded for saving time and reducing pet stress. Groomers are often described as caring and professional.Quality Grooming: Reviews consistently highlight that pets return smelling great and looking good, with specific praise for grooming challenging breeds.

    Aussie Pet Mobile of Metroport and Frisco - PetFest Trophy Club - what a great event!

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    I was in desperate need to find a mobile groomer for our dog and cat. We have a Pomeranian mix who…read moreis older with health issues, and her vet advised against taking her into a groomers. Our medium haired cat had only been groomed once and is a real scaredy cat. She gets a messy bum and it's really hard to catch her, and we don't do a very good job of trimming. Enter Aussie Pet Mobile! They were a life saver! Lola our dog, I had waited so long and her nails so long it's a wonder she could walk. And her hair really needed a trim. We had Cindy Lou our cat at the vet just a couple days prior, and when he looked at her butt even he said something about a much needed bath. The women from Aussie called ahead of time. They were running early and was that okay. Both dog and cat came back looking and smelling great. Thank you so much for fitting us in!

    From the owner: Indulge your furry family member in the epitome of pampering with Aussie Pet Mobile's unparalleled…read moremobile pet grooming services! Our skilled and talented pet stylists elevate your pet's grooming experience with a 15-Step Spa Treatment, all within the serene confines of our mobile vans outside of your home. Picture your driveway transformed into a sanctuary where your beloved pet is lavished with care and attention, devoid of cages, kennel dryers, or harsh chemicals. Our environmentally friendly products enhance the spa-like atmosphere, ensuring a stress-free and safe oasis for your pet. Trust us to bring a level of organization and professionalism to pet grooming that goes beyond expectations. Because we understand your pet isn't just a companion; they're a cherished member of your family, deserving of who deserves the utmost comfort and love.

    Pappy's Pet Lodge - Roanoke - pet_sitting - Updated May 2026

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