Hiring Kaiser Construction for our home renovation was a disastrous mistake. What should have been an exciting, rewarding project turned into a two-year ordeal filled with deception, incompetence, and negligence, leaving us emotionally drained and financially devastated. If you're considering Kaiser, think twice--or better yet, don't. From the start, Kaiser promised premium materials like Sherwin Williams' Emerald paint for our interior walls and equivalent high-quality products for the entire project. They even used Emerald paint for color samples--props in a calculated ploy to gain our trust and convince us of their supposed "commitment to quality." Once work began, they swapped those premium materials for cheaper, contractor-grade substitutes. For our walls, they used Ultra Spec 500, mockingly nicknamed "Ultra Subpar 500" in the industry. For our kitchen cabinets, they replaced Emerald paint with Sherwin Williams' Solo, a product designed for doors and trim--not cabinets. The result was a peeling, sticker-like finish that ruined our kitchen. The exterior work was no better. Kaiser used Sherwin Williams' cheapest paint, A100, instead of the durable, long-lasting product we paid for. They skipped essential prep, like priming the raw stucco, and applied only a single thin coat of paint. This poor application compromised the finish almost immediately. Despite these shortcuts, they charged us $36,300--an astronomical price for work that was anything but professional. During arbitration, Kaiser claimed to have applied 115 gallons of paint to the exterior of our home--a ridiculous amount that could cover two houses. Their receipts, however, told a much shadier story. They purchased 40 gallons of untinted paint with cash, followed 16 hours later by 40 gallons of tinted paint on a credit card. Worse, these purchases were made seven days--a full week--after they had already started painting our home. Why untinted paint, and why so late? Untinted paint can be returned to the store, while tinted paint cannot, suggesting they planned to return or stash the untinted paint while using leftover A100 paint we never approved. The claim of 115 gallons was equally absurd. It didn't align with the size of our home or the visibly poor results. Their timeline didn't add up, and their excuses were as thin as the single coat of paint they slapped on our home. Beyond the substandard work and material swaps, Kaiser broke the law. They demanded an illegal $51,000 down payment--blatantly exceeding California's legal limit of 10% or $1,000, whichever is less. They also failed to pull permits for our bathroom remodel, which led to a hidden plumbing leak that caused black mold in our supposedly "renovated" space. Their vague, non-compliant "wiggle" contract let them swap materials and cut corners without accountability, leaving us with a disaster to fix and serious health risks to manage. Project management was nonexistent. Workers were unsupervised, deadlines were repeatedly missed, and communication was abysmal. At one point, we even received a vulgar and threatening written message from their crew, forcing us to call the police for our safety. Imagine trusting someone with your home only to feel unsafe in it because of their actions. It's an experience we never anticipated and one we wouldn't wish on anyone. Kaiser claims the project was stopped "mid-construction," but that's a misleading half-truth. They reported it as 73% complete. In reality, their work was so poorly done it had to be redone entirely. Halting the project wasn't a choice--it was necessary to prevent further financial loss and damage. Kaiser also claims they weren't cited for any violations, but this is also misleading. Arbitration lacks the legal teeth of a lawsuit. Had we pursued civil action, their illegal practices and shoddy work would have been fully exposed. However, after two years of stress, financial loss, and delays, we couldn't justify the additional years of litigation or the tens of thousands in legal costs it would require. Despite winning arbitration--thanks to overwhelming evidence, including a third-party consultant's findings that Kaiser "failed to meet an acceptable standard of workmanship" and "failed to procure a permit prior to the commencement of work"--we still endured significant financial loss and emotional stress. The CSLB arbitration process provided limited recourse, and while we were vindicated, the damage had already been done. Kaiser Construction failed us in every way: legally, ethically, and professionally. Their unprofessionalism, dishonesty, and disregard for their obligations turned what should have been a dream renovation into an unrelenting nightmare. If you value your home, your wallet, and your peace of mind, avoid Kaiser Construction at all costs. Transparency, integrity, and quality are the bare minimum for any contractor, and Kaiser couldn't even deliver that. read more

Megan and her team are exceptional for many reasons. Quality of work, attention to detail but importantly value for money as well. They did a wonderful job remodeling our kitchen. They also remodelled a walkthrough and added a loft in our garage for extra storage. Happy to recommend and will definitely use again. read more

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Kaiser construction redid all of the flooring in our condo, and we could not be happier. Not only was the work done to the b highest quality they worked to complete the project while we were on vacation! They just remodel my moms Kitchen and Batbroom, and I can't wait to have them back to do my bathroom this spring! I read more

Kaiser Construction - General Contractors Near Me - San Diego, California

We have used Kaiser Construction for all of our renovation needs for the last 5 years. Megan runs a great operation, delivers the finished product on time and always exceeds expectations. She turned our "fixer-upper" 2-bedroom condo into our dream home and I can't say enough good things about her and her team. Have referred several friends with the same results and overwhelmingly positive feedback. Much love, respect and a million thanks to Kaiser Construction! read more

FANTASTIC experience with Kaiser Construction. Megan was professional, competent, and thorough when explaining the remodel I was about to embark on. We hired Kaiser Construction in San Diego, CA, to remodel our kitchen and living room. Megan frequently checked in with me and addressed any concerns I had. She was a pleasure to work with and gave me great advice on upgrades and finishes I didn't even think of. I will be using KC again shortly for another remodel. read more

kaiser construction did an amazing job with our master bathroom remodel. Megan helped us with a stunning design that was everything I wanted it to be and more! She was meticulous about every detail in bringing the vision to life including mixing a custom stain for our custom built 10ft cabinets! Her team was great to work with and we're extremely friendly and punctual in getting the job completed on time and on budget. We were so pleased with the work we also had them revamp 2 fire places and install some custom shelving in our living room. 10/10 would recommend to anyone looking to upgrade their home read more

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I highly recommend Kaiser Construction, led by Megan and Charbal. I'm getting ready to list my home and they are tackling the big job of renovating, including new flooring, interior & exterior paint, patching up walls and woodwork, replacing bathroom vanities, laundry room sink, lighting fixtures, ceiling fans and more. We gave them a *really* tight deadline and her team rose to the occasion to keep us on schedule. The crew arrives early & on time everyday and have been diligently focused on a job very well done. They're very professional and have been very easy to work with. Charbal pays close attention to all the details, however minor, which gives me great peace of mind. Megan has a great eye for design and picked out gorgeous fixtures that really made a difference. Very happy with the overall job! read more

Megan & team are incredible. She is communicative, creative, reliable & produces a high-quality product. She helped us remodel our 1970's kitchen while we were living abroad and did so with no oversight from the homeowner (me). The experience was seamless, and the outcome was amazing. The kitchen renovation increased the value of our home to such a degree that we decided to sell! We love all her work & can't wait until the next project. Thanks, Megan! read more

Kaiser Construction has earned my highest possible praise and gratitude. In preparation for listing our home for sale, we needed to have the entire interior painted and repair some Natural Settlement cracks. We had previously hired another contractor for this work, and although they had surveyed the level of effort and agreed to complete all the work within an agreed-upon timeframe (1 week), before carpet installations. Upon arrival to start the work, that company decided at the last minute that it was too much for them, leaving us high and dry. Kaiser stepped in, and although they started the project 2 days later, they still completed it on time, and the quality of their work truly blew us away and significantly exceeded all expectations! Kaiser Construction came through stunningly and truly "saved our bacon!" Kaiser Construction is the epitome of Professionalism in every sense of the word; Quality work, punctuality, great attitude and work ethics, and leave the job site each day better and cleaner than when they started. The bottom line is that they do what they say and when they say it. They completely stand behind all their work. During the final walk-through, Megan identified a few areas that we did not even notice ourselves and had the team return to correct them. I wish I could give these guys 100 stars instead of the 5 that Yelp permits. Yes, they are that good!! From the bottom of our hearts, my wife and I are eternally grateful to Kaiser Construction!!! Well done! read more

We had the pleasure of working with Kaiser Construction before we sold our home. They were able to make all repairs needed including mold remediation so that we could in return sell our house for a higher value. We appreciated all communication, honesty and efficiency from their team. I would highly recommend to any family or friend looking for upgrades that they will love! read more

Megan and her team are AMAZING. Kaiser Construction helped us with our master bath reno. Megan is extremely thorough and her attention to detail was incredible. I thought I knew exactly what I wanted, but I was wrong; Megan did. She truly brought this project to life, I couldn't have done it without her. Highly recommend. read more