My Mother was in a bus accident in November 2026. She has…read morebeen coming here to manage her pain. She says everyone is so caring and loving. She says they always take care of her in the most respectful way. I appreciate the outstanding care. At 13847 San Leandro Medical Center.

Free parking, lots of parking Lots of handicap parking…read moreOutpatient clinics are right next door as well Next door to a Starbucks and went to grab Hawaiian BBQ as well Older building, colors faded and lights dimmer, but overall pretty good, staff were nice to me Glad they have security and metal detectors as you walk in for safety

i've always had kaiser but switched to anthem and this was my first time at a non-kaiser hospital…read morein the bay. iwas seen today by the ER for anaphylaxis. they saw me, admitted me, and treated me SO QUICKLY. i was checked in on multiple times by doctors and nurses and everyone was kind, knowledgeable, and attentive. they provided thorough explanations and set clear expectations. being in the ER is never a great time but experience was a pleasant surprise.

How this place got so many low ratings? I've never been out to this facility, but i was pleasantly…read moresurprised at how gorgeous this facility was. The security guard greeted me with such friendly energy. The person who checked me in was also just beyond bubbly. I couldn't have been more pleased with how clean this hospital was. It was a lovely place to meet my newest great niece. And the staff in the Birth Center were amazing. They were responsive, informative, and you could tell they genuinely loved their job. This is the energy new moms (and dads) need when baby arrives. What a lovely experience overall!

My Kaiser doctor wanted me to come in for a retina scan and a BP check. I had my choice of any…read moreKaiser Medical Center, so I picked Kaiser @ San Leandro. I reported to the 3rd floor Adult Medicine, and they had me wait. When they wanted to speak to me, they came out and spoke to me directly. My retina scan was non-invasive. It took about 20-30 secs per eye. Absolutely amazing! No more dilation drops, and wearing crazy sunglasses. The blood pressure check was easy. You get three attempts to pass. Tip: Don't look at the meter screen. Kaiser@ San Leandro has free parking. It's located at 2500 Merced. Near I-880 x Marina Blvd.

Today she has been a good day. She's feeling so much better. She's ready to leave and prepare for…read moreher new job. It's gonna be a fantastic day!

The staff were very friendly. The office was quite nice for…read morea clinic and though I was a walk in patient I only had to wait a half hour. The nursing staff were pretty thorough and the nurse practitioner I had was extremely friendly, asking questions and seemed to take her time listening to me more than my own doctor. May come back in other non emergency situations if my doctor is not available

Update (6/26/26): updating my review to 2 stars because charge was canceled by the billing…read moredepartment and no longer shows up in my bank account. But it shouldn't have taken 3 weeks to resolve the issue. Horrible communication and inability to correct a mistake on their end. I needed a TB test for grad school and a lot of urgent cares didn't take insurance for the test. When I made the appointment on June 4th, the person I spoke with said they take my insurance. When I arrived for the test on June 8th, I was told the test wasn't covered by insurance and was $69. Since I needed the test for school, I just paid the fee and it was a little lower than some other places. However, they should have told me at the time of booking so I could have been prepared to pay or go elsewhere. The bigger issue is that they haven't refunded the $50 fee I was charged when I filled out my information online. The online portal just asked for my card info but nowhere did it say I'd be charged a fee. When I went to get my results read on 6/10/26, I showed the receptionist a screenshot from my bank account and she said that was a no show fee and they would refund it since I showed up to my scheduled appointments. When I check my bank account two days later, I don't see the refund. I've made several calls and the people I talk to keep saying they'll look into the issue yet my bank account doesn't show the refund. One person I talked to said I shouldn't have been charged the NSF because I had a TB test, not appt. It shouldn't take 3 weeks to refund the fee and am seriously considering taking City Health to small claims court. The person who did my TB test was friendly but I would not go back to City Health due to the above issues.

This Pharmacy is for Patients that are Discharged from the Hospital or the Emergency Room!!…read more I used it on my last visit to the Hospital! My Doctor called in a Prescription To the Pharmacy for me!!! When I was Discharged , Ii stopped by the Pharmacy and there was no line !!! I was in and out in Minutes!!! Service was Fast and Furious!! For those Reasons this is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand . Strong!!!!

In mid-Sept 2021, Kaiser San Leandro opened a brand new Discharge Rx near the Emergency Dept of the…read morehospital building. There's not much to complain about yet, as it's bright, new, super clean, fancy plastic shields and partitions. Also, the few times I've been there, the clerks were efficient and friendly. According to the Kaiser webpage, the discharge Rx is intended to handle urgent need orders and dispense meds to discharged patients. There's chairs available, and some OTC stock. It's current hours are 24/7.

Alameda iHospital is filled with a lot of caring nurses and gifted doctors. The people there are…read morewarm and dedicated to providing excellent healthcare and services. The doctors listen, and are extremely helpful in reaching healthcare goals. I give Alameda Hospital four stars!

No wait but ridiculous misdiagnosis. Caused several extra days of severe pain and could have killed…read moreher. They diagnosed a bowel blockage as an aortic aneurism so they said just wait until your Drs office is open next week. Severe incompetence. Her cardio thoracic surgeon was very upset at such an obvious condition was missed entirely. Basically med school day 1 and they couldn't do it. Not to mention that they also couldn't even find a wheelchair to take my mom inside for about 15 minutes. Really? No wheelchairs at the entrance to the ER? Unless you won't make it to the next closest hospital DO NOT TAKE SOMEONE YOU CARE ABOUT HERE

They were very good to me. Nice single rooms and caring staff…read more All the doctors I saw there were great. This place even lets you choose your food - that arrives warm if it's supposed to be warm! I liked the food and I'm a picky eater. I was there for a week! if I ever need a hospital again #1 Highland!

Dental clinic review: the front desk is run by a bunch of young rude, smart asses who can't be…read morebothered to answer a basic question without telling you (the patient) and making sarcastic comments amongst themselves that answering questions "is not their job."

Alta Bates Summit Medical Center, Oakland…read more This review is for the 3rd floor, Surgery Intake. Upon checking in, I was called in pretty quickly and was seen right away. The care I've received was phenomenal! The first nurse who registered me in was super supportive. I didn't get her name but she was a G.I nurse prior and a nurse for 20 years, she wore all red, has short hair with cute glasses! She was very informative, helpful and direct. It was a great experience! There were many staff who also help me to relax about the whole procedure. I honestly don't remember the surgery but remember the after care. The staff who cared for me were Chris, Gia and Senora/ Cinora. Chris made sure I was awake and aware when the anesthesia wore off before sending me to the recovery room where I met nurse Gia. Nurse Gia helped me with understanding the after care instructions, made sure I was well and okay to leave. It was cool to get to know her as well, we have very similar birthdays and I think that was cool! Senora/ Cinora was very kind and sweet. Overall, I had a great experience with 3rd floor- Surgery Intake and would highly recommend them to other people. Thanks to all the medical staffs and doctors also!

Been here a few times and this medical center or hospital is clean and still in good shape. Love…read morethe modern look of the building. Every staff and nurse we've met so far has been helpful and friendly, especially in taking care of my elder parents. So far no issues. The inside and getting to the medical office is like a maze though. Haha You can easily get lost like I did. The parking is an issue for me as you have a garage parking but can only be validated for a few hours for free and then you pay. It's expensive. There is also valet but that is expensive. Why do we have to pay parking for patients? Your appointment is never under two hours; you would be lucky if it was. The street parking is the cheapest and so far I have been lucky in finding one close especially, for my parents. All in all, I appreciate the staff here in trying to help us the best they can. [12R,2016]

The Berkeley Free Clinic is an American treasure. I have been going to dentist there for a long…read moretime. The room is clean, the staff is friendly, and the service is professional. I am truly grateful that BFC has stayed open all these many years to serve low income people in need. And it really is free, but I always make a donation to help keep them afloat!

They were really nice and helpful to my daughter. There is no parking, come prepared to pay or walk.read more

Responsive staff, easy to book follow ups, hand seems to be healing according to descriptions by…read moresurgeon and staff. Surgeon was initially careful to suggest postponing surgery until my condition was interfering with activities of life, which gave me confidence that he was more concerned with my welfare than revenue for his practice.

This practice is discharge-happy…read more I came in for a pinky fracture in 2021. Went through about 6 sessions of therapy. My range of motion never returned back to normal despite the false reassurance by Dr. Stein. The therapists requested my insurance for more therapy sessions so they could try something different to see if they could get my full range of motion back. Even though my insurance approved the sessions, Jenn the PA ended up canceling my sessions being adamant saying I didn't need them. Then she unprofessionally kept arguing with me and said there's nothing else they would be willing to do to remedy the situation. I left a very frustrating voicemail for her asking why they would treat me like that. Not only did she not reply, but a week later, I received a discharge letter in the mail. Fast forward to this week, I had another injury to my hand. Knowing I have limited transportation and access to another hand clinic , I tried calling EB Hand again. I explained the discharge history to the receptionist, but she told me there was no record of me being discharged on file. So then I sent my referral to them and proceeded to book the appointment. I get three hasty call attempts maybe an hour later basically telling me they dug up files from 5 years ago saying I was discharged from their practice. I would avoid this practice like the plague. They mostly deal with Worker's Comp patients, and all they want to do is collect money from your insurance. Whether or not you experience a full recovery or they live up to their treatment promises is of absolutely NO PRIORITY to them. Beware! Zero stars for the medical staff. The one star is for Mike and Joe, the therapists, who were always great to me.