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    San Leandro Hospital

    2.4 (151 reviews)
    Open Open 24 hours

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    Reception area surgery
    Ernest M.

    This review is only for their outpatient surgery center. Came here to drop off my partner for her elbow surgery This was our first time at San Leandro Hospital. We arrived early and had to enter through the emergency department--which felt a bit cramped, but it was nice having security present at the entrance. Not that it was an unsafe area but you never know who comes into the ED. The hospital itself feels a bit older, but the surgery center looked more updated. The team used ultrasound guidance for the nerve block. The anesthesiologist was both competent and kind, and the nurses were great--professional and compassionate. [[HIGHLIGHT]]One highlight: After the surgery, the team was very communicative. I got phone updates from both the nurses and the doctor, which helped ease a lot of anxiety during the wait.[[ENDHIGHLIGHT]] There's plenty of parking, and overall, the experience went smoothly. While it's not the flashiest facility, the staff made all the difference. I'd recommend their outpatient surgery center if you're looking for a caring, communicative team.

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    1 year ago

    No wait and freindly workers and staff as well as medical personal as doctors and nurse

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    9 months ago

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    10 months ago

    I'm a social worker and needed to check on a client and [[HIGHLIGHT]]these people had me on hold forever.[[ENDHIGHLIGHT]]

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    Page 1 of 4

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    Review Highlights - San Leandro Hospital

    Fortunately for me the kitchen staff made absolutely delicious food for us on the mend.

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    Kindred Hospital San Francisco Bay Area

    Kindred Hospital San Francisco Bay Area

    1.7(84 reviews)
    0.8 mi

    If you're reading this to consider Kindred San Leandro as a long term hospital for you or your…read moreloved one, RUN. Run far far away. If zero stars was an option, I would choose that. In 2025 my mother had a brain injury and had to transfer from Stanford to an LTAC, so we decided to go with Kindred instead of another LTAC in SF, in part because accessibility and parking at Kindred seemed better to visit. This was a huge mistake. We spent the next months dealing with dangerously short staffing, and keeping a family member at my mother's bedside for all visiting hours. Nurse response times would EXCEED AN HOUR, and left my mother with anxiety that she still struggles with. Even respiratory therapists were hard to come by because they had too many patients to treat and clear my mother's trach within the frequencies she was prescribed. I took photos of the staffing whiteboards showing nurses with up to 8 patients, when they should have had no more than 4. Weekends were worse and holidays were skeleton crew. My mother acquired various infections at this facility, and nursing sanitization quality control was inconsistent. Respiratory therapists would re-use her inner cannula, rather than routinely replace, because the hospital did not have enough supplies in stock. As soon as Medicare insurance switched from per-diem to lump sum (weeks into our stay), Kindred staffing was VERY quick to urge a transfer to lower level skilled nursing, even though my mother still had a trach, zero mobility and fighting off infections. OT and PT was hard to come by, again because of staffing shortages, which only degraded my mother's bed-ridden state. (She did eventually transfer and gain the ability to walk again after finding better care) Dr. Nakagawa was one of the only saving graces here, as she truly tried to advocate for better care of my mother while the facility reps showed us minimal patient care and a lack of follow up when we complained about the sub-par treatment my mother was getting. Interesting article proving my point about the dangerous staffing nightmare we experienced : https://home.nuhw.org/2025/09/23/nuhw-members-whistleblower-work-prompts-state-investigation-into-kindred-bay-area-hospital/

    Even one star is too much My mother has been at Kindred for over 2 months, and as her Power of…read moreAttorney, I have yet to speak with or even see a doctor regarding her care. That alone should tell you everything about how this facility operates. During her stay, my mother developed bed sores under their care--which is already unacceptable--but what makes it worse is that she now has a HUGE open wound on her back, clearly from not being properly rotated and cared for. Instead of taking accountability, staff have told me that I cannot move her because of the bed ulcers that were CREATED at their facility. So now she is stuck in a condition that they caused, while they continue to restrict basic interaction and movement. On top of that, she is frequently left unclean and smelling, which is beyond heartbreaking and completely unacceptable. No patient deserves to be left in that condition--especially someone who is fully dependent on staff for care. Communication is terrible. Follow-through is nonexistent. And the lack of compassion is shocking. As a family member and decision-maker, I have had to fight for basic information, basic care, and basic dignity for my mother. No one should have to go through this. This is not just poor service--this feels like neglect. I would never recommend this facility to anyone. If you love your family member, do not bring them here.

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    Kindred Hospital San Francisco Bay Area
    Kindred Hospital San Francisco Bay Area
    Kindred Hospital San Francisco Bay Area

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    City Health

    City Health

    4.2(311 reviews)
    0.9 mi

    The staff were very friendly. The office was quite nice for…read morea clinic and though I was a walk in patient I only had to wait a half hour. The nursing staff were pretty thorough and the nurse practitioner I had was extremely friendly, asking questions and seemed to take her time listening to me more than my own doctor. May come back in other non emergency situations if my doctor is not available

    Update (6/26/26): updating my review to 2 stars because charge was canceled by the billing…read moredepartment and no longer shows up in my bank account. But it shouldn't have taken 3 weeks to resolve the issue. Horrible communication and inability to correct a mistake on their end. I needed a TB test for grad school and a lot of urgent cares didn't take insurance for the test. When I made the appointment on June 4th, the person I spoke with said they take my insurance. When I arrived for the test on June 8th, I was told the test wasn't covered by insurance and was $69. Since I needed the test for school, I just paid the fee and it was a little lower than some other places. However, they should have told me at the time of booking so I could have been prepared to pay or go elsewhere. The bigger issue is that they haven't refunded the $50 fee I was charged when I filled out my information online. The online portal just asked for my card info but nowhere did it say I'd be charged a fee. When I went to get my results read on 6/10/26, I showed the receptionist a screenshot from my bank account and she said that was a no show fee and they would refund it since I showed up to my scheduled appointments. When I check my bank account two days later, I don't see the refund. I've made several calls and the people I talk to keep saying they'll look into the issue yet my bank account doesn't show the refund. One person I talked to said I shouldn't have been charged the NSF because I had a TB test, not appt. It shouldn't take 3 weeks to refund the fee and am seriously considering taking City Health to small claims court. The person who did my TB test was friendly but I would not go back to City Health due to the above issues.

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    City Health - Tess

    Tess

    City Health
    City Health - CityHealth UrgentCare Booth

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    CityHealth UrgentCare Booth

    Fairmont Hospital - Notice date on whiteboard and when this photo was taken. Shift change staff often neglects required updates.

    Fairmont Hospital

    1.9(7 reviews)
    1.4 mi

    Very non-professiolal in many aspects of patient care…read more Administrative guidance greatly lacking. Patients go uniformed on critical issues when making a personal inquiry about their health. Doctors and so-called specialists are not consistent with follow-ups. Communication with charge nursing staff is hit an miss. Appointment are and transportation is botched. Paperwork is lost or NOT scanned into record. State ADA Compliance is in serious violation causing injuries due to slip and falls causing broken bones and abrasions to Patients. Administration is slow to respond if at all to patiens request for ADA equipment and or assistant. Server sanitary, wheelchair and lack of grab bar issues go un-adressed. California States Attorney General Rob Bonta needs to open an immediate investigation in to Fairmont Hospital Operations, Practices, ADA Violations and Administrative Incompetencey. Forced Discharge without proper care is common. Little to NO follow-ups on disposition!

    I am currently a patient getting through an auto immune disease that sapped my muscles and control…read more Hopefully I will be discharged from home soon. I spent a month in another hospital first. I heard bad stories of Fairmont. They are not true. It's an old facility, the patients are very poor desperate people. That being said the nursing staff is attentive, caring and there is good coverage. The doctors, especially Dr. Washington are knowledgeable and caring. Best of all are the PT and OT teams! They work so hard to get you better. Truly first class. The food is actually decent . They take your orders a day in advance. I wish there was a little more privacy as it's 3-4 to a large room . But I give them five stars for care.

    Photos
    Fairmont Hospital - Wheelchair brok down no support,  sagging causing major discomfort to back!

    Wheelchair brok down no support, sagging causing major discomfort to back!

    Fairmont Hospital - Filthy toilets in patients restrooms!

    Filthy toilets in patients restrooms!

    Fairmont Hospital - No shelf for toiletries, face towels etc. Paper towel dispenser too high, only flat surface ls the unsanitary split top trash can. NASTY!

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    No shelf for toiletries, face towels etc. Paper towel dispenser too high, only flat surface ls the unsanitary split top trash can. NASTY!

    San Leandro Hospital - hospitals - Updated July 2026

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