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    Kaiser Permanente

    3.8 (4 reviews)
    Closed 7:00 am - 8:00 pm

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    SimonMed Imaging - Santa Clara

    SimonMed Imaging - Santa Clara

    2.0(68 reviews)
    2.6 mi

    For some reason, My Stanford doctor sent my MRI order to this company, indicated that he will get…read morethe MRI results sooner than those in Stanford MRI, So I was given the MRI exam order to SimonMed on 04/23/2026. Then on the same day, I got a phone call from SimonMed . I can't describe how frustration I am during the entire process of setting up my appointment. The representative from SimonMed is obviously not an native American, he can't speak normal English. Besides, he speaks like a AI, no stop and break in between words. I can hardly understood any sentence from his mouth. Plus, his accent is so strong, I thought he is speaking a different language.n It took me half hour to set up my appointment, since I totally don't know what he is talking, I barely guessed what he's asking, and not sure what my answers were correct. I ,then, later, found that SimonMed does have an online schedule system. I spent some time successfully scheduled for my MRI exam. At this time, I found he did scheduled me on the same day I scheduled, yet, he did it totally wrong: instead of scheduling an MRI exam, he put me under a consultation. In addition, he told me only time available is from 6:00pm to 11:00pm, which is unusually for a medical service. I would like some morning or afternoon time. He said, no space available on day time. Yet, what he said (if that is what he said) is wrong, I later scheduled the same day at noon time at the same location. I can't believe SimonMed let such an incapable employee doing scheduling job, may be this company contracted out to foreign countries for this function? I have never had any one did such a terrible job in communication with customers, it is a nightmare! What a shame, they should check this person out if he is a real employee for this company!

    Avoid SimonMed for any imaging needs because:…read more 1) They randomly reschedule patients appts without contacting the patients first. They reschedule as they wish for their own convenience. 2) They don't respect patients time. They assume patients can come to appts whenever their appts are rescheduled to. 3) They don't value you as their patients Details: I have my two back-to-back imaging orders scheduled, so I don't need to go there twice separately. Called SimonMed twice in a week to re-confirm my appts were all set. Suddenly I received a text saying that one of my appts was rescheduled out of nowhere (WITHOUT MY CONSENT). I called to find out what happened. They said their tech needs to go on a break. With that "unauthorized" change, my appts are no longer back-to-back. I was told they would not reschedule my appt again without my knowledge. I tolerated it and kept the appts. Within a few days later, I received a text saying one of my appts got rescheduled again and WITHOUT MY CONSENT. I called and the phone agent had no idea why. I asked to escalate, however, the phone agents are all in Philippines and they have no access to escalate to the local facilities in the US. To be fair, the phone agents in the Call Center were friendly, however, they didn't know why and had no control when the appts were rescheduled locally within the US facilities. All they were able to offer me was to reschedule my appts to another day , but they couldn't guaranteed that the appt won't be rescheduled somehow. This is RIDICULOUS & UNACCEPTABLE! They can't just reschedule our appts on their own and think we can go for the appts whenever they want us. Originally, I hesitated to schedule with SimonMed due to my poor experience with them a couple years ago at the Redwood City location (check Google Review for details). Due to insurance's high recommendation and SimonMed is in-network, I followed the process and thought I would give them another chance. Oh boy, that's a mistake and they repeatedly treat us poorly with all these incidents. In addition, I checked the cost and the estimated amount I received from SimonMed is 1/3 higher than other in-network facilities I checked. In short, don't recommend SimonMed. It usually isn't the only in-network provider. Check with your insurance for other in-network facilities and go elsewhere. Tips: if you pay out of your own pocket, make sure to check the cost ahead of time before the service is done. Don't let SimonMed disrespect your time and also take advantage of you financially.

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    SimonMed Imaging - Santa Clara
    SimonMed Imaging - Santa Clara
    SimonMed Imaging - Santa Clara

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    Minimally Invasive Surgical Solutions - Arash M. Padidar MD, MSC, DABR Double Board Certified Interventional Radiology & Diagnostic Radiology. Vascular & Interventional Radiology

    Minimally Invasive Surgical Solutions

    3.9(22 reviews)
    3.6 mi

    The office doesn't look like much from the outside, but let me tell you. The care and the quality…read moreof the staff here are absolutely mind blowing. We arrived a few minutes late to our appointment due to some of the side effects of the pre-surgical prep my wife had to do. The staff was patient and understanding, and held onto everything until we arrived. Our nurse was incredible. He answered all of our questions, went out of his way to ensure my wife's comfort before surgery, and was pleasant every step of the way. The surgery went without a hitch. The surgeon was attentive and kind while answering our many questions. They even asked my wife what sort of music she likes to listen to, and played it during the procedure. Truly, I can't say enough good about this surgical center. If you find yourself with a procedure scheduled here, know that you're in for a great experience during a scary time.

    It was an absolute delight to be taken care of by Doctor Parsa. I switched from my old doctor to…read morehim and I immediately saw a big difference. He was way more thorough and professional than my previous doctor and I wish I had known about him sooner. Every time I talked to him, he listens thoroughly to me and never dismisses any of my concerns, making sure to give me all the answers I needed. Every time the lab results came back to his office, he immediately contacted me telling me to come in to discuss the results. The entire staff there is friendly and professional. Overall I would recommend Minimally Invasive Solutions to everyone.

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    Minimally Invasive Surgical Solutions - Minimally Invasive Surgical Solutions | 1st Floor Nurse Station

    Minimally Invasive Surgical Solutions | 1st Floor Nurse Station

    Minimally Invasive Surgical Solutions
    Minimally Invasive Surgical Solutions - Minimally Invasive Surgical Solutions | CT Scan

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    Minimally Invasive Surgical Solutions | CT Scan

    Arash M Padidar, MD - Minimally Invasive Surgical Solutions | 1st Floor Nurse Station

    Arash M Padidar, MD

    4.3(6 reviews)
    3.8 miWillow Glen

    Dr. Padidar and the team are exceptional. From the office team to the imaging techs, the nurse…read morepractitioner, to Dr. Padidar himself. I have an unusual condition called the nutcracker syndrome along with pelvic congestion. Two other doctors treated parts of the problem, and they were great as well, but Dr. Padidar understood the systemic issues created by the syndrome and aggressively tackled it. The bonus was that while he was doing the procedure he was teaching others about what he was doing and so ultimately, I had a team of doctors taking care of me. For the first time in as long as I can remember, I do not feel fatigued all the time, and I have more energy because my circulation is now functioning properly. Dr. Padidar takes his time to explain all of the imaging, the scope of the problem and how he is going to address it before the surgery, then afterward, did the same to explain what he did. He is amazing! I am grateful for his skill, insight, and compassionate care.

    @ Shona S. Lots of angry energy. By giving your energy to…read moreothers depletes your energy and causes Dis-ease of the body. Holding onto anger not only causes diseases and the body to break down, but a stressful life full of sorrow and regret. There is a nice Ayahuasca retreat in Orlando, FL that can assist with your inner healing. They do a great job and will truly be life changing. Most times in life, the people or situations that make us uncomfortable are there for a reason/ lesson to mirror back to us what we need to heal. When you heal, those lesson disappear and you attract greatness into your life. Worked with Dr. Padidar in San Francisco years ago. He is a kind, professional, and an extremely knowledgeable doctor. He loves helping others and would give the shirt off of his back for anyone. Namaste iiiiiiii

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    Arash M Padidar, MD
    Arash M Padidar, MD
    Arash M Padidar, MD - Minimally Invasive Surgery Procedures are performed by our Team of Double Board Certified Interventional Radiologist, Diagnostic Radiologist

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    Minimally Invasive Surgery Procedures are performed by our Team of Double Board Certified Interventional Radiologist, Diagnostic Radiologist

    Valley Radiology Ciro

    Valley Radiology Ciro

    1.9(113 reviews)
    3.3 miRose Garden

    Had a pretty good experience at Valley Radiology Ciro, though a couple things to note…read more Was leaning toward a 4 star because they got me in and out quickly, front desk person was effective and pleasant enough; would just really like the ability to make appointments for x-rays (that would've put them into 5 star range) but walking in ended up working well, at least before 10 AM. I called the week before to ask a couple basic questions and while they didn't pick up the first time, I got through the second time and they quickly answered my questions, which was nice. Taking a star off for the x-ray tech Kelly...saw him mentioned in multiple other reviews (older balding man, not heavyset) and instantly felt the vibes that were putting people off. He was abrupt, dismissive of others, full of himself, gave me a strongly coded shut up (it was a 'stop talking' but in this demeaning way) the first question I tried to ask... Within a couple minutes it was blatantly obvious I was dealing with a full blown narcissist, but at least a narcissist who was quick and effective at his job. Got me out in a couple minutes, with a side of heebie jeebies from his personality. Bedside manner is part of being in healthcare and he lacks it, but he run machine good.

    What a nightmare to work with, schedule with and then reschedule when they cancel your appointment…read moredue to machine issues. Originally started to book in late March, appt this week but cancelled by them and now - next appointment is first week of August! There online booking system does not work, you get to the last page and confirmation is denied due to "issues". Save your time - if your Dr recommends this place (any of the venues), push back for a difference referral.

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    Valley Radiology Ciro - Board says 20 minute wait for x-ray. Really over an hour.

    Board says 20 minute wait for x-ray. Really over an hour.

    Valley Radiology Ciro
    Valley Radiology Ciro

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    Kaiser Permanente - radiologists - Updated June 2026

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