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    Stan's Radiographic Service

    4.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    10 months ago

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    SimonMed Imaging - Santa Clara

    SimonMed Imaging - Santa Clara

    2.0(70 reviews)
    1.0 mi

    For some reason, My Stanford doctor sent my MRI order to this company, indicated that he will get…read morethe MRI results sooner than those in Stanford MRI, So I was given the MRI exam order to SimonMed on 04/23/2026. Then on the same day, I got a phone call from SimonMed . I can't describe how frustration I am during the entire process of setting up my appointment. The representative from SimonMed is obviously not an native American, he can't speak normal English. Besides, he speaks like a AI, no stop and break in between words. I can hardly understood any sentence from his mouth. Plus, his accent is so strong, I thought he is speaking a different language.n It took me half hour to set up my appointment, since I totally don't know what he is talking, I barely guessed what he's asking, and not sure what my answers were correct. I ,then, later, found that SimonMed does have an online schedule system. I spent some time successfully scheduled for my MRI exam. At this time, I found he did scheduled me on the same day I scheduled, yet, he did it totally wrong: instead of scheduling an MRI exam, he put me under a consultation. In addition, he told me only time available is from 6:00pm to 11:00pm, which is unusually for a medical service. I would like some morning or afternoon time. He said, no space available on day time. Yet, what he said (if that is what he said) is wrong, I later scheduled the same day at noon time at the same location. I can't believe SimonMed let such an incapable employee doing scheduling job, may be this company contracted out to foreign countries for this function? I have never had any one did such a terrible job in communication with customers, it is a nightmare! What a shame, they should check this person out if he is a real employee for this company!

    Avoid SimonMed for any imaging needs because:…read more 1) They randomly reschedule patients appts without contacting the patients first. They reschedule as they wish for their own convenience. 2) They don't respect patients time. They assume patients can come to appts whenever their appts are rescheduled to. 3) They don't value you as their patients Details: I have my two back-to-back imaging orders scheduled, so I don't need to go there twice separately. Called SimonMed twice in a week to re-confirm my appts were all set. Suddenly I received a text saying that one of my appts was rescheduled out of nowhere (WITHOUT MY CONSENT). I called to find out what happened. They said their tech needs to go on a break. With that "unauthorized" change, my appts are no longer back-to-back. I was told they would not reschedule my appt again without my knowledge. I tolerated it and kept the appts. Within a few days later, I received a text saying one of my appts got rescheduled again and WITHOUT MY CONSENT. I called and the phone agent had no idea why. I asked to escalate, however, the phone agents are all in Philippines and they have no access to escalate to the local facilities in the US. To be fair, the phone agents in the Call Center were friendly, however, they didn't know why and had no control when the appts were rescheduled locally within the US facilities. All they were able to offer me was to reschedule my appts to another day , but they couldn't guaranteed that the appt won't be rescheduled somehow. This is RIDICULOUS & UNACCEPTABLE! They can't just reschedule our appts on their own and think we can go for the appts whenever they want us. Originally, I hesitated to schedule with SimonMed due to my poor experience with them a couple years ago at the Redwood City location (check Google Review for details). Due to insurance's high recommendation and SimonMed is in-network, I followed the process and thought I would give them another chance. Oh boy, that's a mistake and they repeatedly treat us poorly with all these incidents. In addition, I checked the cost and the estimated amount I received from SimonMed is 1/3 higher than other in-network facilities I checked. In short, don't recommend SimonMed. It usually isn't the only in-network provider. Check with your insurance for other in-network facilities and go elsewhere. Tips: if you pay out of your own pocket, make sure to check the cost ahead of time before the service is done. Don't let SimonMed disrespect your time and also take advantage of you financially.

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    SimonMed Imaging - Santa Clara
    SimonMed Imaging - Santa Clara
    SimonMed Imaging - Santa Clara

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    Arash M Padidar, MD - Minimally Invasive Surgical Solutions | 1st Floor Nurse Station

    Arash M Padidar, MD

    4.3(6 reviews)
    4.1 miWillow Glen

    Dr. Padidar and the team are exceptional. From the office team to the imaging techs, the nurse…read morepractitioner, to Dr. Padidar himself. I have an unusual condition called the nutcracker syndrome along with pelvic congestion. Two other doctors treated parts of the problem, and they were great as well, but Dr. Padidar understood the systemic issues created by the syndrome and aggressively tackled it. The bonus was that while he was doing the procedure he was teaching others about what he was doing and so ultimately, I had a team of doctors taking care of me. For the first time in as long as I can remember, I do not feel fatigued all the time, and I have more energy because my circulation is now functioning properly. Dr. Padidar takes his time to explain all of the imaging, the scope of the problem and how he is going to address it before the surgery, then afterward, did the same to explain what he did. He is amazing! I am grateful for his skill, insight, and compassionate care.

    @ Shona S. Lots of angry energy. By giving your energy to…read moreothers depletes your energy and causes Dis-ease of the body. Holding onto anger not only causes diseases and the body to break down, but a stressful life full of sorrow and regret. There is a nice Ayahuasca retreat in Orlando, FL that can assist with your inner healing. They do a great job and will truly be life changing. Most times in life, the people or situations that make us uncomfortable are there for a reason/ lesson to mirror back to us what we need to heal. When you heal, those lesson disappear and you attract greatness into your life. Worked with Dr. Padidar in San Francisco years ago. He is a kind, professional, and an extremely knowledgeable doctor. He loves helping others and would give the shirt off of his back for anyone. Namaste iiiiiiii

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    Arash M Padidar, MD
    Arash M Padidar, MD
    Arash M Padidar, MD - Minimally Invasive Surgery Procedures are performed by our Team of Double Board Certified Interventional Radiologist, Diagnostic Radiologist

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    Minimally Invasive Surgery Procedures are performed by our Team of Double Board Certified Interventional Radiologist, Diagnostic Radiologist

    Stan's Radiographic Service - radiologists - Updated July 2026

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