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    Recommended Reviews - Kaiyo

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    Reviews With Photos

    All from Kaiyo!
    Josh C.

    Kaiyo is always on point with their furniture. We've gotten 6 pieces already and loved every single one. Their delivery team is always professional and friendly too. Raymond and Chi in particular were awesome in our latest delivery! Super easy to coordinate and work with. Can't recommend Kaiyo and their team enough. We'll be customers for life!

    James K.

    I purchased a beautiful, Italian lacquered coffee table: a prized possession which served admirably through moves to three homes. Sadly, it didn't fit in my new home after redecorating. I contacted Kaiyo who seemed interested in offering it for sale. The thought of it landing in someone's home vs. landfill gave me genuine joy. The evaluation process was both crisp and painless; Kaiyo's follow-up was smoothly professional and swift. The pickup was scheduled and, with their prompt arrival, Lawrence and Joaquin carefully wrapped the table and moved it to their truck. Notably, there was an issue when it came to disassembling the table for transport. They improvised a solution and got it safely packaged. I have yet to see if Kaiyo actually sells the piece...but just knowing that somebody is going to try to repurpose it is cause for celebration. If you're considering a consignment service, Kaiyo really seems like the option of choice!

    Entry bench from inside modern
    Michiko F.

    Raymond, Nicolas and Nico were awesome. They were on time, gave us a heads up via text and super thoughtful. They stuck the little floor pads on the bottoms of the legs for us that I had totally forgotten I got for this. I have used other services in the past for second hand and it's been a struggle so was really great to have such a reliable experience. Super cute stuff too!

    Couch
    Brian K.

    Ramond and Rojas were extremely fast, professional, and nice. Highly recommend them. Thanks for the help!

    Sofa is listed as slipcoverd.  Definitely not slipcovered
    Tracey D.

    Rented a trailer and drove 2.5 hours each way from Richmond to pick up a sofa. Sofa was listed as a slipcovered sofa. It was 100% not a slipcovered sofa. Waste of time, money, and gas. Staff at the warehouse provided good customer service.

    Eliseo & Stanton doing a great job protecting the sofa.
    Joanne C.

    I would give 5 stars but it's too early since it hasn't sold yet. But so far so good: I'm reviewing for selling/consigning furniture: So far my experience with Kaiyo has been great. Submission process was super easy -- filled it all out on my phone and took photos. Kaiyo team was very quick to respond to my submission and it was accepted within 24 hours. I selected a pick up day and Kaiyo confirmed their 4-hour pick up window 2 days in advance -- all of their communication was very clear. My pick up window was from 8am-12pm. They texted when they were 15 minutes away. They arrived at 9:30am. Eliseo and Stanton were super friendly and professional. They did a great job inspecting the furniture, moving, wrapping, and protecting the furniture. They were working with a heavy two-piece leather sofa and they were very careful and diligent but also super efficient. They were in and out within 30 minutes. (One tip: Make sure to clear an area for the movers to take your furniture. We did that in advance and believe it helped make this process go well.) Thank you very much to Eliseo and Stanton for making this go so smooth! This is the first time I've used Kaiyo for selling furniture. So far so good, although within an hour of pick up Kaiyo confirmed my furniture did not qualify for an instant offer. I was a little surprised as this is a really nice leather sofa, hand built in North Carolina in excellent condition -- similar to Restoration Hardware's Maxwell sofa. But hopefully, it will sell okay. I've seen plenty of reviews on buying furniture and getting furniture picked up -- but I haven't seen many reviews for the final sale part. I'll plan to follow up with a final review once it sells.

    My purchase off Kaiyo
    Marco R.

    I cannot put into words my extreme happiness at both my purchase and the over the top service of Raymond and Rojas, whose delivery and service was impeccable, expert, and flawless.

    West Elm Bliss loveseat
    Wendy W.

    I'm so happy with my new West Elm couch. Was worth the wait and months of searching to find something for a small space. White glove delivery by Raymond A & Rojas this morning. On time, excellent communication and set up.

    Angela Z.

    Raymond and Frank went above and beyond today when delivering our new couch! The couch is way better in person than we imagined. We got a room and board jasper couch it's so beautiful and really in excellent condition. We love it! We had great service!

    New sleeper sofa!
    Terry O.

    Great service! The drivers, Raymond and Kevin, were on-time, friendly, thoughtful, and experienced.

    Kivik Couch from Kaiyo Chino Warehouse
    Alida S.

    Very honest brand that is completely transparent about their products. Excellent condition here truly means excellent condition! The service was just the cherry on top from this company. Rojas and Raymond handled our couch with great care and were incredibly accommodating to our requests. They even made sure to help us move the couch after assembly so it could be exactly how I envisioned. I truly could not be more pleased with my experience! Thank you Rojas and Raymond!!

    Very happy!

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    4 years ago

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    4 years ago

    Super fast and efficient pick up from William and Rojas. They wrapped the furniture quickly and made sure to be careful removing items.

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    4 years ago

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    4 years ago

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    Petra W.

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    4 years ago

    Great, fast service for fraction of the price. Is quick easy and I'm satisfied with my order.

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    4 years ago

    Raymond and Nick just dropped of my new bed. It's beautiful. Nick and Raymond were professional and fast. They made the experience ideal!

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    3 years ago

    second time buying from Kaiyo, great service as always and made delivery a breeze. in and out in 10 minutes! thanks Raymond & Frank!

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    4 years ago

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    Page 6 of 6

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    Review Highlights - Kaiyo

    Raymond & Oscar were so fast, efficient, and kind, amazing service from them picking up my furniture today.

    Mentioned in 120 reviews

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    Kirkland's - They have Christmas items as of October 2025

    Kirkland's

    3.6(57 reviews)
    1.3 mi
    $$

    I've probably stared at a Kirkland Storefront for years, thinking it was related to Costco,…read morebut...nope and nope. Turns out, it's a sweet furnishing store with lots of pretty cool items. It kind of gives me the thought of if Pier 1 Imports and Crate and Barrel decided to elope, and this was the shop that popped-out. It gives the "Summer at the Hamptons" vibe for me. But nonetheless, it's a nice store. Smells really nice currently (October) with their fall collection of pumpkin spice scent bags and Christmas decor throughout their store. I didn't get any greeting from any of the staff though, but heard greetings for customers who came in after me. Maybe it was a one-off or it was off, but is a partial reason for just a 4-star. Greetings should be equal for everyone that walks in. Kirkland's is in a large shopping center and parking is aplenty. Worth to stop in if you want to be taken away by furnishings that you'll probably just adore from afar, unless you have a huge house, or mansion, for their many larger furnishings and decor.

    Terrible customer service! Went in ready to purchase an accent cabinet or side table. As I was…read moreholding the tag looking for the dimensions, the employee walked up and goes "OH OKAY" extremely rude. I don't know what this means so I continue to look. She then says "um this lady wants to buy this". She could have easily walked up and said "excuse me, this is already being purchased, can I help you find another?" ANYTHING along those lines is basic customer service. Employee is an older woman with short red hair. Kirkland's has great items, but the experience completely brings down the value of this store. I wouldn't want to spend my money anywhere near that woman.

    Photos
    Kirkland's - Lots of framed paintings and decor

    Lots of framed paintings and decor

    Kirkland's - They have Christmas items as of October 2025

    They have Christmas items as of October 2025

    Kirkland's - New mirrors for our master bathroom!  $79.99, marked down to $49.99 with an additional 25% and $10 off $50 purchase!!

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    New mirrors for our master bathroom! $79.99, marked down to $49.99 with an additional 25% and $10 off $50 purchase!!

    At Home - English Tea

    At Home

    3.3(45 reviews)
    12.4 mi

    Because all the stores in my area have closed, I decided to take a drive to take my mom out for…read moreMother's Day. My gosh, this store did not disappoint and is huge, like the other locations I used to visit. The store is full of a variety of home goods for your bedroom, kitchen, living room, and backyard. Prices are really good and not too expensive, which is a plus when everything is increasing. The quality of the goods is also great, and they even have well-known brands like Oxo, which is one of my favorites. The cashier was also extremely nice and friendly. We had a conversation with her, and she was great with my mom. When I am in the area, I will def make another stop or just take the drive to get the newest addition to my house.

    Came here to run a quick errand and look at patio chairs and was taken aback by all their Halloween…read moredecor! I'm not the type to decorate for Halloween, but seeing all the options here inspired me. They have everything from super simple Halloween decor to giant lawn ornaments. I was a fan of their Vctorian era goth decor. There were zombie heads and other body part decorations, pretty skulls, Wicked themed decor, etc. They're located in kind of a dead zone/spot, where the old Sears was located and there's tons of parking. It's super clean inside, not very crowded and it's a relaxing experience just to walk through and look at home decor.

    Photos
    At Home - Skull with crown

    Skull with crown

    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

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    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    HomeGoods

    HomeGoods

    3.4(58 reviews)
    1.3 mi
    $$

    Store: chino spectrum 4040 grand ave chino hills 7-21-2026…read more12:19 Register 9 worker: didn't have a name tag but store coordinator said it was - MASON It was my sister and I approaching check out. The first thing that happened off the bat was I said hi to the worker who by the way didn't have a name tag. She ignored me which I figured maybe she didn't hear me. Whatever it's fine, later she tells me about the tjmaxx card but I let her know I already have it but as I'm telling her she starts talking to her coworkers on the side with attitude because the machine next to her wasn't working & it kept calling customers up. Once she was done talking to them she mentions the card again and I told her "oh no thanks" she cuts me off and points at me and says "no not you" then points at my sister and says to her "you" that's when I started to feel very upset and dismissed. My sister caught onto it as well. One thing I also noticed is she saw she was out of receipt paper but didn't put any in until once she was done with my transaction so now that I checked the receipt to get her employee number it doesn't have it. Go figure. Once it was my sisters turn to pay her items the girl wasn't looking at us she was laughing with a worker three registers down and she knew my sister had a delicate ceramic item but was being rough with it then when my sister was done paying she handed her the receipt and was about to walk off but my sister asked her if she can please wrap the item. Now the girl wasn't looking clearly being rude she snatched the item and wrapped the item carelessly and handed it to my sister in a very aggressive way then walked away. I had to ask the store coordinator for the workers information and her name is Mason. She's African American female with a neck tattoo & was wearing a low cut grey spaghetti strap shirt with an open button flannel. Very slim figure. I had such a great time Halloween decor shopping with my sister and mom but after that interaction it left me very upset.

    HomeGoods in general is a very awesome store to get all good quality home necessities without…read morepaying astronomical prices. You'll probably pay $15.00 for a frying pan that Amazon sells for $50.00. They have very cute seasonal items as well. They're usually together with TJ Maxx so you'll also find clothing for the whole family. The BEST thing about HomeGoods and TJ Maxx? Their $0.99 reusable bags! It is SO cute, SO handy to use for grocery shopping, and it changes every week. I intentionally go shopping without a bag just so I can purchase a new one. Don't ask me how many bags I have already... (80+) HomeGoods in Chino Hills is within the busy shopping centers. They're very busy, but don't let the long lines scare you when you enter the store - they are usually fully staffed on the weekends and the line goes fast. One thing that did scare me when I walked in today? The amount of people sitting on the couch display enjoying the free air conditioning. Overall, no complaints here. I adore HomeGoods!

    Photos
    HomeGoods
    HomeGoods
    HomeGoods - Hmmm.... should we get this chair????

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    Hmmm.... should we get this chair????

    World Market

    World Market

    4.3(108 reviews)
    10.5 mi
    $$$

    I love shopping at World Market. This store is literally a 10/10…read more They literally carry EVERYTHING that I absolutely love, such as wine, kitchen gadgets, Hello Kitty tote bags, skin care, home decor, stationery, plants, candles, clothes, furniture... need I say more? There's always these huge clearance sale deals that are just to hard to skip. I can find snacks here that are only available in my home country (Hong Kong). They also carry so many different types of wine that are less expensive than other stores. If you have not been to World Market, you are really missing out!

    Can't believe I've lagged on shopping at World Market for so long! Although the Pasadena location…read moreis closer to me, I'm frequently in the IE/SGV area a lot. They have an expansive range of snacks, some I'd beg my friends to bring back to the US when they travel. There's a good selection of Milkia chocolates, although I do wish they would stock some Swiss brands like Sprungli. They do carry Lindt, but not exclusive flavors. I don't mind waiting as they have many options. The real gems I found here are in the kitchen and dining section. They have some of the cutest kitchenware like strawberry themed jars, froggy glass cups, and sardine plates. For the matcha hobbyists, there are plenty of whisks and chawan bowls at reasonable prices. I've even scored two Hello Kitty cups from their clearance section. Nice employees here are definitely a plus. I prefer to be left alone, but they are quite helpful at the register. Take advantage of their membership for their perks. Returning for more great buys.

    Photos
    World Market
    World Market
    World Market

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    Kaiyo - furniture - Updated September 2026

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