You really can't get a hold of this establishment. Trying to get a massage booked online or even to get a hold of them on the phone has been consistently difficult since I moved here a year ago. read more

Such a refreshing little spot, LOVED my massage and was treated like a queen. They've got a nice thing going here- really friendly staff & owner, lots of great skin care & products and really lovely smelling oils in services! If they can the neck I walked in there with.. I bet they can fix anything. Im excited to come back. read more

Kalani Day Spa - Gorgeous and soothing, extremely friendly and so relaxing. Thoughtful touches all around. - Massage Near Me - Scotts Valley, California

I cannot say enough amazing things about this location. They're always so friendly and nice and I love every single service. I have. I always have a great experience. read more

Kalani Day Spa - Anika - Massage Near Me - Scotts Valley, California

Love, love, love Kalani Day Spa. It's such a perfect gem in Scotts Valley. I've had a wonderful signature facial with Amy, a perfect Hydrafacial with Anika (and a few more upcoming with her in the next couple months). I've had massages there twice which have been lovely and relaxing. All staff have been kind, professional, extremely talented in customizing services for me. They have wonderful packages, specials, and monthly memberships. Definitely give them a try for any skincare, massage, or wellness services read more

I felt amazingly relaxed after my visit, all thanks to the amazing team at Kalani's. The special attention to care they had for us from the moment we walked in to the moment we walked out, was remarkable. Bonnie and Beth did an amazing job and I'm looking forward to returning!! Loved it!! read more

From start to finish, this is one experience you do not want to miss! I brought my team of three for a wellness experience. I came in exhausted and left refreshed. If this is what heaven is like, than I am ready to meet my maker! This was hands down the best experience I have had with the team at Kalani. Kim, Beth, Bonnie~! exceptional. I am signing up for the membership. Thank you for bringing me back to LIFE! read more

went to kalani day spa with my mom a few days ago. the way it's decorated is nice but it lowkey smell like absolute dog shi in there

My visit was with Anika. Very relaxing, quality products and knowledgeable professionals. Loved everything about the service. Have been coming for years Will always come back read more

What a fabulous experience! It's so pretty inside and relaxing too, I love the colors and the tiki room is an extra added bonus!The staff was super friendly and the focused massage I received from Antonia was spectacular! I left there feeling so much lighter and relaxed. It was very affordable and money well spent! I can't wait to go back again. read more

Went there today for 60 minute facial. Esthetician left the room for 15 minutes while the mask was on, sat up at one point wondering when she would come back. Don't know if this is normal protocol there (it is not at Burke Williams in San Jose, they give foot/hand message when mask is on) . But just know if you go, 60 minutes is really 45 minutes since you are left in the room by yourself for 15 of the 60 minutes read more

I bought a facial with a 60 min massage and it was Awesome! I was pleasantly surprised and I'll be booking again! Thank you!

Annabelle is amazing and listens to the needs of her clients. First time service will be back, it is so nice not to have to go over the hill or Santa Cruz's for a great massage. read more

Went in for a Brazilian with Emma and it was one of the best experiences I've ever had! She is so sweet, easy to talk to, makes you feel so comfortable and is detailed with the work she does. Highly recommend her for waxing! Also, the inside feels like Hawai'i. Very classy and cute with happy vibes all around! read more

Called to make an eyebrow appointment only to found out I had to give my credit card number over the phone. Feeling a bit skeptical, the receptionist said I could go to the online booking instead and enter it there. So, I did. It wasn't that much better. After creating an account, I received an email with my credentials; however, no temp password or clear instruction on what the next steps would be. See screenshot attached. At this point, I was more curious than frustrated as to why make it so difficult to make an appointment. So, I went to the site's login to book. Now remember, no password was given. Out of sure luck, I clicked "forgot password" which sent an email to create a "new password". By this late in the game, I took it as a sign to not book. To the owner, please revisit the "book online" feature with your 3rd party vendor. This is not the standard nor easy for the future customer and more of a deterrent. If it was me, I'd be wondering how many new customers you missed out on. I hope you can get this resolved. Best, - t read more

Kalani Day Spa - Massage Near Me - Scotts Valley, California

I have been going to Kalani Day Spa for facials with Abbey for YEARS. I loved it there, it was happy place. My mom got me a gift card for a postpartum massage that I booked in person months in advance to take advantage of a 15% off sale that they were having. The baby ended up coming 2 weeks late via emergency C-section. So I called to cancel my appointment. They told me I wasn't in their system that I never had an appointment. I said great thank you! Then I got a text reminder for my original appointment. Called in again, same thing I wasn't in their system. I don't have an appointment. Then I get ANOTHER text reminder for my appointment and I'm getting anxious that now it's getting close to that 24 hour cancellation where they will charge me if I don't show up for my appointment. So I leave my 6 day old baby for the first time BEFORE I'm ready to hobble down to the spa in person when I should be on bedrest to now try and change the name on the booking to my husbands to treat him since he's been taking the lead on our sons care because I'm recovering from MAJOR abdominal surgery we didn't plan for. The lady at the desk again cannot find my appointment. I show her the appointment reminders on the phone. Ask her if she can schedule my husband for an appointment instead. She struggles with the computer trying to make an appointment for what feels like hours (probably 20 mins), and I'm bleeding out getting more anemic by the second and more anxious to rush home to my newborn baby. She asks me to wait till her colleague gets back from lunch. I have my mom calmly explain to her how I'm getting anxious being away from my baby and we leave as she promises to call us to confirm when her colleague completes the booking. We NEVER received a call. We had to call them back again. I had to have my mom calmly talk to the manager because at this point I'm LIVID. She explains that my original appointment was booked with a therapist who no longer works for them so that's how my appointment got lost in the system because they don't have a master system they just book per therapist, so when she left my appointment left with her, no one bothered to rebook with another therapist. My mom explained to them that, that is not a good system obviously and asked for compensation for all the stress and anxiety this caused for something that was SUPPOSED to be a way to destress postpartum. My mom suggested free lotion, a gift card, extended massage time. All the gave us was waiving the cancellation fee. So now I'm looking for a new spa if anyone has any recommendations and I do not recommend anyone to go to Kalani Day Spa anymore for fear you'll get lost in there system like me. read more

I got a lash lift and tint by Grace and I am speechless to say the least. The atmosphere and vibe at Kalani is very inviting and relaxing. Grace did an amazing job and answered any questions I had about the service. I'll definitely be back! read more

Kalani Day Spa - Lash lift and tint - Massage Near Me - Scotts Valley, California

My daughter wanted a spa day for her birthday and we got facials and massages. They are a busy spa so I do recommend getting thinking ahead to schedule your service. Staff/Ambiance Everyone is very friendly from the moment you walk in and did their best to make sure we had a good experience. The place is CLEAN, tranquil and relaxing. The decor is meant to make you feel like you are in the islands, the walls are turquoise blue that is elegant and visually appealing. Massage - we had the Swedish massage which is similar to a rub with long strokes/pressure. Very relaxing. When I made the reservation I shared that Swedish massage was not for me because I prefer something with more kneading and pressure and was told their Swedish massage would be firmer. It wasn't. But the massage was very relaxing and enjoyable anyway. We think We'll get a deep tissue massage next time, the Swedish really is like a firm rub down. Facials - we both loved our facials! The esthetician was very soothing and took great care of our skin. She also recommended products for us (although they showed us products there was no pressure to buy which is nice!) If you are looking for relaxing spa experience give this place a try. read more

I loved the booking experiences. The interior is very relaxing. Everyone is wonderful. I have had a facial and massage. Both were excellent and will book again. read more

1 point for the place being nicely decorated and clean. Customer service was ok. But: A customer is required to give a 24 hours notice for any changes. (Otherwise, they would be charged) However, I arrived on time and just less than 30 min prior to my appointment I received a text message asking me to reschedule. Not professional. 0 point for annoying attitude from a massage therapist. "So, what do you need me to do?!" She said with an annoyed face. Instead of "How are you?" If you don't like client interaction why being a therapist? 0 point for wrong massaging technique. Massaging of limbs is always towards the heart to promote blood circulation. NOT away! It left me with swollen fingers and uncomfortable and somewhat tensed. We discussed that I need attention to the knots in upper back. She barely went over them and kept pressing at my scalp. I kept waiting for the main focus but it never happened. Now I need another place to get actual help. Needless to say I not be returning. read more

I have been going to Kalani day spa since they opened and can't say enough about this amazing business. Kim the owner is so fantastic and continues to add new and exciting services to the offerings. I've had the best massages ever, numerous facials including the hydrafacial and get my lashes done every couple weeks. I've also had a lash lift done. All were done by amazing staff who always connect and try to understand your needs, problem areas, etc. I've recommended several people to the spa and especially love the products they offer. The new line of Nordic naturals has been fantastic and am grateful I was introduced to them. Love the melatonin, stress relief and the hair and nail gummies. Overall I would highly recommend this amazing business for all your spa needs. The staff, personalized service and experience is top notch. You will love any service you book! Five stars!!!!! read more

Brianne now is massage therapist at this darling spa in Scotts Valley!* She is THE BEST!* read more

Abby, Abby, Abby!!! Every facial, every time she blows me away. I am not exaggerating, I have been getting facials with Abby for just over a year, she takes her time to do everything right and makes me feel genuinely cared for, her hands are magical and her calming presence never falters, my skin has done a 360. I went in initially because I had a gift certificate and now I cannot imagine going without. Abby is an absolute gem. read more

Beyond Excellent! Kalani's offers everything you need and more. Warm welcoming into a beautiful, relaxing place with calming lovely scents and music. So many treatments options. Amazing relaxing, hydrating signature facial - Shelli has an amazing touch, felt very pampered and spoiled. This place actually offers a senior discount...what a plus! Will definitely go back again and again. read more

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From hello to goodbye and from body to mind; I highly recommend the Kalani Day Spa. I have been benefitting from lashes, waxes & massages for years and I believe in Kim, the owner's vision to support and empower every person that walks through those doors. Prepare to be dazzled. read more

Kalani Day Spa - Owner of Kalani Day Spa, the incredible Kim - Massage Near Me - Scotts Valley, California

Absolutely amazing spot. LOVE Kim and her team. The facials are amazing and this is the first place I call for a massage. Highly recommend the deep tissue massage. ​​​​ read more

What an amazing and relaxing experience I had on Saturday. I made an eyelash appointment and got so much more. The moment I walked in the staff were friendly and welcoming. It was a pleasant find to see the extra products they are offering. Great gifts for friends and family and maybe a thing or two for me too! They were fabulous! Once my appointment started I got to relax and unwind. My eyelashes were done exactly how I wanted! It was an hour of well needed self care time. I look forward to my next treatment! read more

For starters, Kim, my masseuse not only had pruning fingers which felt very uncomfortable on my skin, but also had an odor coming from her. I politely asked her if she was wearing deodorant, and she got very angry at me. I smell a lot better than her that's for sure. Next time you go there, wear a mask if you book Kim. read more

Great place. Clean. Very well organized. Super talented staff. Can't wait to go again.

Just had my first Brazilian by Kaitlyn at Kalani Day Spa. Good experience. Will go back, not a perfect wax, hoping the next one will be.

When I want or need an ideal escape from my busy life, Kalani Day Spa is my number one place to go! I have been a client since 2017 when Kim Pursley opened her day spa in Scotts Valley. I finally have a luxury full service day spa close to my home! When you first walk in the atmosphere is positive, peaceful and comfortable that looks and smells good. Kalani's entire staff is welcoming and warm. Kalani has a comfortable sitting room that provides a perfect relaxation area for pre and post treatments with fresh infused water, magazines and an electric fireplace. Each therapist whether message or facial asks the right questions and explains the various stages of each treatment. The treatment rooms are well equipped with really comfortable heated beds with plush linens, calming ceiling up lighting, tranquil music, hooks for clothing and ottoman for belongings. Kim and her staff have high standards of hygiene and cleanliness at the spa and it shows. I have been using the spa's full line of the Tu'el skincare products and FarmFresh body products for two years now and my skin has never looked or felt better! read more

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Oh my gosh. First time for signature facial. Surroundings was very pleasant, receptionist very friendly ! My facial expert Deborah was amazing ! Music and relaxation room was nice !! Loved the products used. There was no pressure to buy after facial but I did because I loved them. Have some on now and feels so great ! I'm going back again and again !! I would highly recommend this service. read more

I plan on updated after I have more services but so far here is what I've tried... Erica does my Brazilian, she has been doing it for about 5 months and she is amazing. She's quick, makes you feel comfortable and is just an all around sweetheart. She does other services which I hope to try soon. If you need a good "lady bits" wax go see her! Katie gave me a massage about 4 months ago and as I wrote this I'm mad at myself for waiting so long. Everyone has different wants for massage. For me Katie was perfect, she listened to exactly what I wanted and I couldn't have been happier. Going to call them right now and see what she's got on the books. Looking to try lash extensions and facial next. read more

Wife books massage and prepays online, asked to reschedule, was told no and charged the full fee without any kind of refund or credit

So, they have fallen off. I've had three things happen: someone forgot to click a button and didn't actually book an appointment so I had to wait weeks more due to short staffing. I can let that slide, no problem. Secondly, they booked me with a person who did not know their way around the place. Didn't know how to turn on music so she stopped and got her phone to put music on. Didn't know where the breastfeeding pillow was so I had to show her, forget the dumb look the receptionists gave me. Ok that's fine the massage felt good I'll give it another chance. Third, they mis book me AGAIN, massage therapist Tara has no clue about the breastfeeding pillow and gets totally weird when I try to point it out to her in their little kitchen storage area. At that point I don't want this person to massage me, she has bad vibes. The receptionist continued to charge me full price for NOTHING. My family has been going there since it was exhale. We have purchased so many of their healing products. Don't go there unless you want to be massaged by a 80 year old and have some weird receptionist stare at you like you're crazy for advocating for yourself. That's my last attempt with place. read more

I love this place! Kellyn is awesome! Waxing was expertly done and painless. She is such a warm and beautiful person!

I have worked in the spa industry for over 20 years! Kalani Day Spa is a gem in the Santa Cruz mountains. Kim and her staff are professionals in every aspect of operations! read more

Ah I just LOVE this amazing little gem right here in town in Scotts Valley. Exhale is just about as adorable as it can get and you feel calmer the moment you walk in the door. I have been here several times for both massages and facials and loved every visit. Taylor gives the most amazing facial ever and I highly recommend her. Super easy to book appointments online and they have a reward program for loyalty points (always a win). Great local spa to treat yourself or your friend/family to some zen time. read more

Just had my second HydraFacial with Erica and I am so happy with my skin! Best it has ever been. Each time I leave with a glow! My skin overall is smoother and more even. I highly recommend Erica! read more

This was my first visit and it was excellent. They had excellent COVID safety measures in place and my appointment was professional and very friendly. I will definitely be back. read more

I had the most amazing deep-tissue massage from Camilla . She found all my nasty spots on my back and tackled them with the strength I have been looking for . Seriously my back hurts right now but In the best way because all my tight tension is gone. I wasn't able to flip side to side in my bed without serious pain and I slept with ease last nite . I highly recommend a deep tissue massage from Camilla if you have tension in your body , I give her an A and I will definitely be back to see her. I ended up visiting their shop as well and bought my daughter a mango gel cream and an amazing mango body spray! I'm so glad I found this place it's very special . read more