I had a mammogram and bone density test done today. I highly recommend this facility. I was…read moretaken right away and everything was explained to me before the tests began. I received the results of the mammogram after a few minutes. The staff was so friendly and professional,

Phone scheduling is pretty much a nightmare, you wait at least 20/30 minutes!…read moreNot intelligent schedulers ! I missed half the testing my Dr Faxed to their newest satellite 1111 maplemere. It was urgent matter as well. While inside ( a nice lady who has been there the longest) was able to start working on the other things needed. Authorization. Unfortunately she Had to cancel my scheduled appointment because the auth dept never told my Dr they needed to get Auth!! So of course I waited another week because of lack of competence. Lots of Training is needed there!!

I am happy to say I did not have a 1 star experience with Seton Imaging by any means!…read moreI was referred here for facial imaging for some health issues I've been plagued with for a long time. Literally minutes after I left the referring doctor, Seton called to set up the appt. I wasn't ready to schedule yet. They called me again 2 weeks later. I reminded them I will call when ready they don't have to call again - I won't forget. I called them back 2 weeks later and scheduled my appointment. I arrived 15 mins early as instructed. I signed in. At the window. Within 10 minutes, I was having my imaging done. 10 minutes later, they gave me a disc of my images and also sent them to my referring doctor. My referring doctor called me the same day to discuss the findings. So efficient! Very friendly girl that called me each time. I would come here again in a heartbeat.

Staff is very courteous and helpful.They made every effort to make sure that I was comfortable…read moreprior to and during procedure. Afterwards the radiologist greeted me and informed the findings.I have no hesitation to recommend this place to anyone.

I was referred to Dr. White office by my OB/GYN for an ultrasound. The first time I went I had such…read morea pleasant time I was seen quickly and the ultrasound went great. The technician was very informative and walked me through every step of the process of measuring the baby. I was scheduled to go a second time and unfortunately I forgot that they had a policy that you can't bring children under 10 years old which I fully understand why they have that policy so they are able to focus on you and the baby without interruptions. Specially if you have a high-risk pregnancy. The second technician I saw was amazing she took her time and tried to make me feel as comfortable as possible. She also revealed the gender and provided for 4D photos. They have an app which sends you all the pictures and videos so you can share with your friends and family which is so convenient especially now in days that we post everything social media. Dr. White is also very informative and comforting. All the staff has been wonderful and I can't wait to continue this journey with them.

The staff was very helpful and friendly. In the waiting room there was a lovely saltwater fish tank…read moreto admire. The technician who assisted I made us feel very comfortable and answered all of our questions. Even the examination room provided a comfortable environment with a special seat for me to watch on a big screen while they gently prodded and probed the lady. They definitely treat their patients like people and not cattle like most offices do. I highly recommend.

I just walked out before having my blood taken because that woman was unbelievably rude. I have…read morenever been spoken to like that. I walked out because there was no way I was going to let her come near me with a needle. I'm certain that if someone overheard her speak to me, she would have been fired on the spot. I will NEVER go to that location again, which is unfortunate because it's the nearest to my house.

I've been here before & must've reviewed it, but, idk what happened to it…read more It's larger than other "Quests" I've been too & quicker. There are more techs working, so it goes faster. You can make appointments or just walk in. They'll take walk-ins, in between appointments if there's time. I like this location. You can even wait outside or in your car & they'll call you when you're up. It's very convenient.

My mom has been seeing Dr Daniel Morelli at UBMD Family Medicine for many years. I accompany to her…read moreto these visits because she is elderly. I have always found Dr Morelli to be a fantastic listener. He is thorough and answers all Mom's and my questions until he is certain we understand. To my recollection, there has never been a long wait while getting in to see the doctor. The waiting room is large and comfortable, but I've never seen more than a couple other people in there. I don't think we've ever waited longer than three minutes ourselves. Once we are taken back to the examination room, the wait is also very short. I was torn between a 4 and a 5, and there are no half stars on Yelp, so just know this is more of a 4.5. The only reason I take a portion away is because until very recently, it's been super difficult to get someone on the phone. We've always had to leave a message, but very recently, I've gotten someone every time I've called. I don't know if that's luck or if they've hired more people or changed some of their practices regarding incoming calls. Just know, you may have to leave a message and wait for a return call. My mom typically would have to drive over to their office to ask whatever question she has or to make an appointment. (Granted, she's 87 and is not only less patient than she used to be, she also struggles with the phone menu. Switching screens on her phone is a foreign idea to her, and she never really knows which number to press even if she somehow accidentally finds the keyboard screen.) Dr. Morelli's staff has also been extremely helpful to me when I've needed it, and shows they truly care about the patients.

I've been a UBMD patient for 10+ years, and unfortunately the communication has gotten worse over…read moretime. I never received a call back about a work letter I requested months ago, and last year I even ended up leaving two separate appointments because the doctor took over an hour to see me. Recently, I went in for my yearly physical and left feeling frustrated, confused, and honestly shocked by the whole experience. I waited about 45 minutes, saw a student first, and then the doctor spent maybe five minutes with me. During that time she briefly mentioned something called a "Brook program," but didn't explain what it was. At the end of the appointment, she walked me into another room and told Russell (I'm still not sure of his title), right in front of me, that I was "very interested," even though I had no idea what the program even involved. Russell gave a very vague explanation of the program, and when I asked for more details, the only response I received was, "They'll call you to see what you qualify for." I still don't know who "they" are or what the program actually entails. Despite that, he immediately asked if I wanted to sign up for "the whole shabang." I was also told that if I wanted to enroll later, I should text him directly because he blocks incoming calls, which didn't sit right with me at all. What made this even more unsettling is that months ago I received a completely random call saying my doctor had "sent a script" for this exact program- something I had never discussed with anyone. At the time, I genuinely thought it was a scam call because nothing about it made sense. The entire encounter felt less like healthcare and more like someone trying to sell me something. I can't emphasize enough how much it felt like being upsold at a car dealership rather than speaking with medical professionals I've trusted for over a decade. The pressure, the lack of information, and the way I was shuffled around made me seriously question why this program was being pushed so hard. It definitely made me wonder if there is some sort of incentive or partnership tied to it, because nothing about the experience felt patient-centered or transparent. What concerns me most is how easily an older or less tech-savvy patient could be talked into signing up for something they don't understand. If I walked out feeling confused and pressured, I can only imagine how someone more vulnerable might feel. After more than a decade with this practice, this experience made it very clear- it was time for me to switch providers. I went to a new doctor today, and the difference was night and day. I was seen and out within 30 minutes and had a simple, straightforward conversation about my health. No vague programs, no pressure to sign up for anything- just a normal doctor-patient visit. It was honestly a reminder of what healthcare should feel like.

I'm actually shocked by these reviews. We've been going here for many many years and have never had…read moreone issue with staff , doctors; wait times etc. Love it here and will continue going despite whatever issues others are clearly having.

As a patient of the headache clinic I have to say Rachel and Michelle are truly the best. Kind,…read morecaring and empathic but if you need anything not done by them you will not receive any help. I had a sleep study ordered in October and I was told someone would call me which they did in March. And that was after I left multiple messages asking to schedule. A new medication prescribed on March 25th that required prior was not done until a month later and that wasn't due to Anthem BCBS or my pharmacy not advising Dent of this but because the nurse forgot. If I hadn't asked the nurse about another medication for my migraines the auth would never have been done. When I called to schedule my MRI the first available was 5 weeks out. Due to my claustrophobia I always have sedation which has been done by the nurses at Dent. When I scheduled the imaging I was told to arrive 1/2 an hour early for the sedation. Imagine my surprise when I get there to be told the sedation was actually sent to my pharmacy something the woman scheduling nor the nurse at dent told me was being done. The receptionist was unable to reschedule it because "dent doesn't train front desk on scheduling just check in and to call back to reschedule". After all of this I called early this morning and left a message for Kristen one of the managers. Instead of calling me back she had Mary Grace do it because as Mary Grace said Kristen was too busy to talk to me. I understand now I am just a paycheck for the staff at dent. With a high deductible plan I get text messages and a phone call prior to any visit about the cost for "care" and to make sure I have money in hand. I know I'm just a number to Dent but I would have hoped that they see patients as actual people and not just as dollar signs

I had a ultrasound done on my abdomen today and it was a great experience from start to finish!…read moreVery professional, nice and kind! I will use them again! Thank you all so much!

I had an appointment scheduled for 8:30. Received two text messages this week stating my…read moreappointment was at 8:30. I even had it written down. I got there today and sat there for 45 minutes only to be told my appointment was scheduled for 9. How is it that the text messages and what I wrote down don't match what they have in their system?? It was approaching an hour that I had sat there so I asked for my script back and left. The receptionist was very stand off and didn't seem to care. I don't understand how something like this happens.

This Quest location is quick and convenient. It's located at the corner of Sheridan Dr and…read moreMillersport Highway. There is parking right in front of the door. If you make an appointment online, you are usually seen at the time you requested. The technicians are good at finding a vein and getting the required samples as ordered by your hea

Always busy. But the workers are very nice and do a great job drawing my blood. Usually at other…read moreplaces I get stuck multiple times before they find the butterfly. They remind people to sign in and sometimes people don't do it and sit there then complain that I'm going before them even tho I signed in when I got there. I mean you can put a sign in their face and they still won't follow directions.