I recently & unfortunately used Neptune Society cremation for a sudden death in my family. The…read moreservices are simply the best . It is " white glove" service all the way through from initial explanation of the process through the death of the loved one. There are no mistakes or glitches here. My parent was treated with reverence & respect. The process is seamless. There is follow- up. I highly recommend Neptune Society over any traditional funeral home. They take a great deal more care and will follow up on the tiniest detail. A terrible personal situation was made easier for me. Chris Tavanotti handled everything like my mother was his mother. I really respect that.

Neptune Society is a class act company in a line of work that is so tough to be in I would think…read more They were there for us when my father passed away a few years ago and now again with the passing of my mother in April 2023. Sarah had been wonderful, letting me call her whenever I needed to and in keeping us updated as the process was moving along. The staff at this location has been so patient and caring, I honestly can't imagine what we would have gone through mentally without the help of these wonderful people. Thank you Neptune Society for being there for our family!!!!

My mother recently passed away. I wasn't sure where to go but as soon as I entered Adam's…read moreWinterfield and Sullivan I knew it was the right place. Kelsey helped me with the arrangements. She was very caring, experienced and guided me through the whole process. Very kind people! She and the staff made the whole experience easier for me and my family! As for the costs it was easy to understand what I was getting for the price. Other places it was cafeteria style or looked like I needed a lawyer to figure it out. This was simple for me at a difficult time. Thank you ! Please consider them in your time of need.

We just lost my father. My mom's side of the family has used Adams, Winterfield and Sullivan since…read more1968. So we turned to them again for the arrangements. Kelsey helped us with the planning. She is so kind and thoughtful. She sent me proofs before publishing anything and didn't seem to get annoyed with my many many changes and requests. She and Terry were with us until the end, for which we were immensely grateful for. Everyone there is so very helpful kind and friendly. You don't feel like you are talking to a stranger, you feel like you are talking to a friend. If you ever find yourself in need of such services please call them. I promise you will not be disappointed. They do not take advantage of your wallet either. They are very affordable.

If I can give 4 and a half stars I would…read more Unfortunately my grandmother passed and my family needed the services of Blake Lamb. From start to finish these guys were sensitive, professional, and great. I don't have it in me to write any more, but I felt the need to yelp these guys.

It's odd to review a funeral home but I have a strong opinion about my experience and thought it…read moremay help someone. First, the funeral director, Kelli, was so amazing I have no words. She has an gift of being able to handle greiving people and help them make the right choices. She relieved much stress and was available when needed. I would have given 5 stars based on the whole experience except for an older gentleman who was there for the wake after Kelli had left. He was grumpy and mean. He yelled at my daughter for passing out sympathy cards even though I asked her to do it. And he not only hit on guests that came but had the nerve to ask my mother (the one who just paid thousands of dollars to this place and just lost her husband ) if any of her lady friends were available. Seriously.? No wonder he's still single. Based on him I wanted to give 1 star as it only stressed me out more than I already was.

I was referred to Glenn (owner of Memories In The Making) as I searched for an expert to restore…read moreour family's memorial. What a lucky connection for me! Glenn was prompt in his responds to my questions as we decided on the best way to restore my great grandparent's monument. I live out of state but he kept me updated with email and photos. I flew back in October to see the monument and was thrilled with the outcome. I had no idea how much care is involved in monument restoration, and I'm very grateful for Glenn's experience and expertise. The before and after photos demonstrate the exceptional quality of Glenn's restoration.

Jim Farkas was so kind. I just lost my husband of 34 years and he was so understanding. He really…read morekept me from losing it. The services offered are reasonably priced. My husband wanted to be cremated and the price of this service was a lot cheaper than I was anticipating. Jim also did not try to up sell. He respected me and made me feel good about my decisions. I left feeling comforted and that I could reach out to them for anything at anytime.

We are incredibly grateful to Cappetta's West Suburban Funeral Home in Downers Grove for their…read morekindness, compassion, and professionalism during a very difficult time. From the moment we contacted them, they guided us with patience and care, handling every detail with thoughtfulness and respect. Anthony was attentive and supportive, always available to answer questions. The service was beautifully arranged and honored our father in a meaningful way. Every step of the process was handled with dignity, and it gave us peace of mind knowing we were in good hands. The last thing you want during a loved one's funeral service is to worry about the details, and we had none of that. Thank you to the entire team at Cappetta's West Suburban Funeral Home -- your compassion made all the difference.

Capetta's West Suburban Funeral home was recommended to me for my mothers services. Anthony made…read moresure to take his time and explain every aspect of his services. Every question was answered in full detail. They have a variety of urns, flowers, and prayer cards you can choose from and helps you to choose the appropriate products that align with your religious views. The value in price actually beat out every funeral home we looked at. I didn't work for 4 years caring for my mother so cost was a big factor and Capetta's prices are unbeatable. Nobody looks forward to hard times, but if your looking for a funeral home to help you through. Capetta's is the best! Thank you Anthony.

I contacted Clarendon Hills Cemetery a few weeks in advance of my recent visit (I live in another…read morestate) to plan ahead and get some ideas of what I would like (my parents and other relatives rest there). Carey Richardson was really helpful, communicating well via both phone (promptly calling me back) and by email (sending me services, prices, maps of the cemetery with the locations of various options). Then, when we met, she was well prepared and efficient. We finished all the paperwork in under an hour, including looking together at the site. I was thrilled (and could hop in my car and head out). Later, when I arrived home, she emailed a scanned version of the documents at my request. Many thanks to Carey and Clarendon Hills Cemetery!

We met with Damien Lyle's for pre planning arrangements and I appreciate his assistance throughout…read morethis process...very professional and helpful staff! Thank you Jeff & Aida

Very disappointed with the disrespectful manner in which they handled final arrangements for our…read morefamily. I would not recommend them to anyone.

Beautiful facility, professional and hospitable staff. We appreciate the staff went out of their…read moreway to help us navigate the covid realities and restrictions as we remember our loved one and journey through grief.

I would highly recommend these guys 1000 times over! After the loss of my partner, we were beyond…read moredevastated and broken. Dave came and met with our out of town family at the hotel they were staying at and were patient and understanding with us. The process was easy and he did EVERYTHING we needed and then some. There were no surprise fees and they were absolutely amazing! I love everything was done there including his cremation. I would like to also add that we were able to rent the casket rather than having to buy one. This was a HUGE benefit and didn't have to cost us an arm and a leg. If you lose someone this will be the BEST place to go!

Our son recently passed away very unexpectedly and Brian and his staff were so caring and helpful…read more They handled everything for us and explained everything we needed to know. We would highly recommend them for your funeral or cremation needs.

My father recently passed away and we reached out to Sullivan Funeral Home for their services. We…read morecouldn't be happier with this decision. Brian and Dawn were helpful beyond words. The kindness, compassion, patience, and guidance that they showed our family during this difficult time has been invaluable. I can personally attest to their professionalism and high quality of care. While we are obviously devastated about the loss of my dad, Sullivan Funeral Home was instrumental in helping us give him a proper send off. Thank you guys!

Very respectful and considerate. They attended to any of our requests. Grateful for the assistance…read moreduring our grief and followed up several weeks after to offer any support or resources.

I have had two experiences of my own with this funeral home, which were excellent. I have gone to…read morewakes for friends and family members and their services also appeared to be top-notch. However, it was very disturbing that my family member passed away a few months ago And aside from the fact that I'm still receiving multiple surveys in the mail one was addressed to my deceased family member and went to that home address. This was a survey on the funeral home experience. I had to call this morning and inform them. I spoke to John, and he was extremely apologetic and stated he would speak to the owners to make sure that this doesn't happen again. I'm not even sure how this happened in the first place being the deceased name and address weren't on any of the paperwork aside from the death certificate. It's pretty much one of the last things a grieving individual needs, and it was made worse by the fact that I had a travel to get the mailing. In my opinion, I don't find this appropriate or excusable.