Worst car dealership I have ever dealt with! We purchased a 2010 Mercedes Benz GL450 because it was beautiful vehicle and had it shipped to NY. Upon receiving the vehicle the fuel light, the oil light, and the tire pressure gauge light were on. I called and spoke with Keith who sold us the vehicle and was told he would send 20.00 for gas, which was never received. Upon going to get gas the vehicle ran out it and was left on the side of the road late at night until we could purchase some for it. I spoke with John in reference to the mechanical lights being on and he blamed it on the moving company. We then heard a knocking noice on the right side, took it to the shop and was told it would be about 2000.00 to repair. We spoke with John the manager at the time who stated they would send me a check for 1000.00 to cover the repairs and 50.00 for gas that's the best they could do about the situation. After numerous calls daily John was fired or quit and I was forwarded to speak with Frank who ended up being the RUDEST sales person I have ever dealt with. Frank stated John lied and we wouldn't receive anything! A day later we were sent a 200.00 bill stating a temporary tag was issued in my wife's name and photos were taken from EZ PASS due to us not paying at the toll booths, so we had to prove we didn't live in NJ. After calling Milan Motors Frank & Keith made it seem as if we were lying about the situation. My wife was driving the vehicle a week later and the back air suspension went out and we had to park the vehicle to prevent future damages. Again, we called Milan Motors and were told the vehicle was sold AS IS, mind you we had it less than 30 days. We had to pay 200.00 to have it towed to the Mercedes dealership, who stated there were cheap parts placed on it and to repair it would be 2100.00, not to include the knocking on the right side or mechanical lights on in the vehicle. Milan Motors sent us a check for 800.00 after calling daily and practically begging seems like to help with he repairs. The total amount will be over 3000.00 for a vehicle less than 45 days with us. I called numerous times to just share with the owner how we were treated and the lies were told, only to be blown off and told he knows already. If we were someone of prestige or prominence he would have called quick, fast, and in a hurry, but since I am just the average Joe he doesn't have time for me. No customer should ever be treated the way we have been treated. I could not sleep at night if I knew my company got over on someone and handled the situation less than a professional. Lesson learned we will NEVER buy a vehicle offline again! The only person that cares in that office is Sarah. She sent me the rugs for the vehicle after I waited 2 weeks for lying Frank to send them. I Pastor a fast growing ministry and so many people asked us about our SUV, but rest assured I won't smile and say Milan Motors. read more

I had a very strange and uncomfortable experience here. I called ahead to confirm the car was available -- it was, and came in planning to trade in my current vehicle, which still had a $15k balance on the loan. Oddly, they never even inspected my car. Gabriel helped me and said my application was denied due to three repossessions. That's simply false. I disclosed the one I definitely had years ago during our initial conversation, but he claimed the car I currently drive was being repossessed (it's not, I showed proof I wasn't even 30 days late!!). He also said a totaled car covered by GAP was a repossession. Again, false because that vehicle was a total loss. I had gone to another dealer before them recently and they mentioned me having 3 repos. Very sketchy. Gabriel never disclosed the actual price of the vehicle I was interested in, which was suspicious. The car was listed online at $26k, but for all I know they were pitching it to lenders for far more without telling me, obviously. Gabriel also never told me what value they gave my current vehicle -- which tells me they weren't treating this as a trade-in at all. Then he suggested I just put down $6,000 and get another car loan without trading mine in, meaning I'd have two car loans, two cars! (I went there alone from out of state lol how could I possibly leave the lot with two cars?!) When I asked if that made sense, he didn't even try to explain -- just started texting on his phone. He then asked if I had a credit card to put the $6k on. Seriously? I was soo confused. Lastly, I had to ask for my paystubs back -- they weren't offered so that's another red flag. 0/5 stars. If you're not paying cash, avoid this place. Nothing about the process felt transparent or professional. I honestly feel like it was because I'm a female and went there alone. I ended up getting approved and trading in my car with a dealer not far from here -- no issues. I had to put more money down than I wanted but they didn't see on my credit report the "3 repos" Gabriel said I had so what was that about?! read more

So we've all been to so called "off lease beauties" "exotic whips co." "dream cars llc" and other cool name dealerships that sound like strip clubs... just to find out that the price you see online is simply a "tease" to get you in. Well here is MIlan Motors Inc, a crazy hectic team that's working hard to make you happy. They have an amazing selection of cars and really care to prep each car they sell nicely, their selection is detailed to perfection. I recently had the pleasure of purchasing a 2019 Audi SQ5 from Milan Motors, and I cannot speak highly enough about the outstanding service I received from Jonathan. From the moment I stepped into the dealership to the final moments of driving off the lot in my new vehicle, Jonathan's professionalism, knowledge, and genuine enthusiasm made the entire car-buying experience seamless and enjoyable. What truly set Jonathan apart was his willingness to go above and beyond to make the entire process stress-free. He navigated the paperwork efficiently, ensuring that I understood every step of the transaction. His transparent and honest approach instilled a sense of trust, making me feel comfortable throughout the negotiation process. In a world where customer service can sometimes feel like an afterthought, Jonathan at Milan Motors truly stands out as a beacon of excellence. I wholeheartedly recommend anyone in the market for a premium vehicle to seek out Jonathan's expertise at Milan Motors. Thank you, Jonathan, for making my Audi SQ5 purchase a truly exceptional one! read more

I had an excellent experience with Milan Motors. I inquired about a BMW online, and Gabriel was my initial point of contact. He gave me answers to questions about the car and had all the paper work sent to me via email. (I live out of state 6 hours away) I reviewed the paperwork for a few and they never rushed me to buy the car. We planned for a day and I brought my trailer to tow the new car home. Upon arrival they detailed my car, got me through the paper work quickly and helped me load + strap down the car on the trailer. I'm overly impressed with the quality of the car, service and commodity of Milan Motors. Gabriel, Lorenzo, and the rest of the Milan Motors LLC provided above and beyond service. I enjoyed doing business with them. read more

I recently purchased a Mercedes-Benz E400 from Milan Motors, and my experience was exceptional. The staff was knowledgeable, friendly, and dedicated to providing excellent customer service. The car was in pristine condition and clearly well-maintained. The process was painless and actually enjoyable, and they secured the car for me for over a week without any down payments or deposits. Milan Motors' commitment to customer satisfaction is evident, and I highly recommend them for anyone in search of a quality car buying experience. Mike read more

Jean-Pierre is awesome! He helped me get out of my Honda CR-V into a beautiful BMW X3. Definitely would recommend seeing him for a great car buying experience. Sarah was also great - she did everything she could to get me the payment I wanted at a lower interest rate than what I had. She makes buying a car super fun! Brandon, the sales manager, is also a very knowledgeable person and helped make sure I had options when it came to what car I wanted to be in. 5 stars would recommend anyone to buy a beautiful luxury car here! read more

I recently visited Milan Motors an purchased a 2006 BMW X5 . The Salesman Keith an Sales Manager John were kind calm non pushy very accommodating. Then we get to the Finance Manager Sarah awesome lady. She has a very funny quirky very down to earth personality an absolute sweet heart. I HIGHLY recommend everyone who is looking to purchase a beautiful clean vehicle to go visit the crew at Milan Motors the experience alone is worth the time an trip. I love my new car an will buy my next car from Milan Motors. read more

I've been struggling for some time to find a car until I came to Milan motors. I had issues with previous dealerships as naturally I ask a lot of questions and was also nervous with buying my first car. The sales person who helped me here, however, was very patient and informative and made my car buying experience easy and stress free. When you're ready to buy a car, I recommend coming to this dealership. read more

Absolutely amazing I came all the way from New Hampshire the service was amazing. Lorenzo was phenomenal couldn't ask for a better salesman held my hand to the whole way through polite. Got me the best deal that anybody could've gotten walked away happier then ever I am forever grateful for them and will be returning in the future when the time is needed thank you again for all the help read more

Milan Motors!!!! Simply the best at what they do!! Sarah and Staff are friendly Pros, and will help you get into the car you love!!!! I love my car and my family and I only get our cars from Milan!!! You will not be disappointed with the service and you most definitely will feel great driving away in your new vehicle !!! Thank you Milan for being the perfect place to buy cars.... read more

I had an absolutely amazing experience working with Milan Motors. Honestly, the best dealership I've ever worked with. They are all very professional, extremely helpful and just pleasant all around. Lorenzo was patient, trust worthy and I didnt feel rushed. They made the process easy and will really work with you to get you in the vehicle you need. read more

Recently bought an S4, dealt with their sales manager Daryle. Good experience, good price, staff was friendly. Got my loan approved quickly without any issues and surprised me by getting a super low rate. Very happy with my purchase. Definitely will come back. read more

Great place felt right at home! Lorenzo helped me throughout the entire process and I couldn't be more happier! It was so easy and quick to find a car in my budget with his help. LOVE LOVE LOVE my new car Thank you for all your help! HIGHLY RECOMMEND! read more

10/10 Buying experience from Milan Motors! Drove 4 hours and they made everything super easy and quick! Shout out to Gabriel the salesman, was super quick to answer all my questions and helped make everything go smooth! read more

amazing!!! Gabriel and his finance team was able to get me into the car of my dreams!! although my credit wasn't the best, they worked with me and I appreciate all their help and dedication. highly recommend!! read more

Thanks to Mr. Lorenzo for doing a wonderful job in serving us. I would recommend anyone to him. Very respectful intelligent gentleman. He was on point in helping us. read more

Firing Lorenzo, the finance guy. Total scumbag, deserves everything coming to him, the owner will lose all credibility with that monkey still working there read more