I visited the Boulder store on June 10th for a Happy Returns drop-off and wanted to recognize an…read moreemployee who provided exceptional customer service. Over the past month, I had to purchase multiple dresses for my baby shower, a wedding, and a rehearsal dinner. As a result, I ended up ordering 21 dresses to try on and returning 18 of them. Unfortunately, I didn't realize that each dress had to be scanned individually during the return process. I had the pleasure of working with Devin, who was incredibly kind, patient, and helpful throughout the entire return. Not only did he maintain a positive attitude the whole time, but the scanning system also wasn't working properly, which meant he had to manually match each dress to its barcode. Despite the extra work and time involved, he never once made me feel like an inconvenience. At 30 weeks pregnant, even simple errands can feel overwhelming, and Devin's kindness and professionalism truly stood out. He went above and beyond to make the experience pleasant, and I wanted to make sure he received the recognition he deserves. Thank you, Devin, for your outstanding customer service!

I have found that of all the office supply places in Boulder, this one has become my favorite. I…read morefind so many things, so easily. It is well laid out and well labeled in the aisles. There are always staff members around to help. Their rewards program can reduce the cost of an item, today by half for a specialized cable. The points I have earned made it a very good deal. I also love that they are the most efficient and welcoming to recycling items. From old printers to batteries, I have removed outdated and non working equipment without resorting to either landfill or paying to recycle at our county facility of last resort. The staff is always gracious and well informed. Parking is simple in an ample free lot. In Boulder, this is a real bonus. And my newest printer last spring has turned out to be the best amount of features for the price of any of those in the past. Not only does the technology itself improve, the convenience of buying from Staples does too.

I've been here around like five times now, and each and every time I've been pleasantly surprised…read moreat the level of customer service I receive, as everyone is always very nice and open to any and all questions. The employees here are great!

The staff are beyond unhelpful. I asked for help and the man at the counter didn't even look up…read moreand vaguely waived in a direction.

I went to pickup and item they said they had listed on the website and it wasn't at this location…read more Pretty disappointed but the staff was very nice.

Brent is amazing ! He helped me to send documents to my lawyer in Argentina. He was super nice ,…read moregood manners ! I like because is eye contact and fast service

I feel the need to write this review after my visit there this morning... I have never met such…read morefriendly staff before! 3 staff greeted me while I was shopping, every single one was helpful and welcoming! I walked out with a smile. Thanks for the great customer's service!

This review is specifically targeted towards their print and copy area:…read more I came to the store today to make some copies of a flyer that I had printed put. I used the color copy machine and when they printed out I noticed that the colors did not really match at all. The black was also very faint and almost look like a dark gray. I asked the girl to print them for me because maybe their copier would have darker ink. I thought I would be charge the same amount as the self serve since the other machine didn't seem to be working properly but she charged me the higher fee because I asked her to do it. I also needed a few things laminated and had called earlier in the day and was told it was 1.99 per sheet. When I arrived I was told it was 2.49. They did price match but only after I insisted. The manager was the person that told me the incorrect price. I was laminating an 8 x 11 that was cut in two pieces and instead of them cutting it in half again after it was laminated, she just handed it to me for me to cut. Normally this would not be a big deal but I had just been to Staples a few days before and had much better service. It's also concerning that the manager of the store doesn't know the prices or didn't take the time to verify. I will not be returning to this store for prints.

Oh my GOD I felt like I waited a painful amount of time in line just trying to return one freaking…read moreAmazon package (though in all actuality most likely it was only a couple minutes ). I was just about to loose my mind when I finally got to the front of the line, but then the guy working the returns desk ended up being so nice and such a delight that it completely dissolved any anger I had walking up there. Just an all around good guy!

Wonderful customer service. I came 20 seconds before closing and the manager and staff were…read morewonderful and blew up my balloons for my daughter's birthday party. Thanks, Staples, you made it easy!

Still lovin' this Office Max/ Office Depot. Just got my 3 ring binder and tabbed pockets. So glad…read morethey are always stocked with supplies that can be picked up or delivered in a moment's notice. They even seemed to have expanded to include other household items like cleaners and paper towels, etc. which were in the back of the store. Not sure why some prefer Staples, but this place has always rocked and has what I was looking for...the employees have been very helpful (some more than others). Join their rewards program and get a future $2 credit for each used printer cartridge you return to them. I just realized I should get another 3 ring binder and tabbed pockets..so will be back there again soon!

I purchased a book on Amazon. It was rated 'Good' condition. However, it was far from good. The…read moreback cover was all but completely torn off. Pages within the index were torn and the front cover was also damaged. I reported this to the vendor who in turn gave me a full refund. I tried to fix it but I actually made matters worse. So, I took it to Office Max here in western Highlands Ranch. In less than 24 hours I went to pick it up. It was beautifully done. However I wanted the card stock cover laminated. They did that while I waited. The crew in the printshop did an very professional and awesome job! My thanks to Office Max!

I went in for my TSA Pre Check appointment & the directions clearly state to bring your state ID…read more(see photo) so that's what I showed up with. The clerk Sharon helping me chewed me out even though I showed her the text stating it only says to bring your state ID. Like literally yelling at me in the store with other people around. Such a humiliating experience. Sharon is a very unprofessional & rude employee. I 1000% recommend NOT coming to this location especially for TSA pre check.

When in doubt, Office Depot never disappoints. Headed in for a couple of classroom items and was in…read moreand out in a couple of minutes with quick assistance and a quick check out! This is why I will always go with Office Depot! Don't forget to use your member account to rack up rewards! Every little bit helps your rewards, as does donating an extra buck to Title 1 schools in the area at check out ;)