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    Karen J Sundby, MD

    3.6 (19 reviews)
    Closed Closed
    Updated over 3 months ago

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    14 years ago

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    11 years ago

    Excellent dermatologist and surgeon. Well trained. Professional and friendly staff. A "doctor's" doctor. Highly recommended!

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    14 years ago

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    Ask the Community - Karen J Sundby, MD

    Review Highlights - Karen J Sundby, MD

    I just had a Mohs procedure done with Karen Sundby a week ago and I am very pleased with how the whole process went.

    Mentioned in 5 reviews

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    Cara Mia Dermatology - Leeann Kuehn, PA-C

    Cara Mia Dermatology

    2.7(89 reviews)
    2.4 miCurtis Park, Northwest

    the clinic care is absolutely wonderful! i always feel well cared for and get immediate response…read morewhen needed for a specific problem. the business practice for billing is awful! they bill too early, they do not provide documentation of what has been paid by which coverage provider and frequently take our money and then have to send us a check to pay us back. i know, i should be thankful that they pay us back. but...

    On June 16, 2026, I received a text message from Advanced Dermatology--Cara Mia, advising me that I…read morehad an appointment scheduled for Jul 2. I responded to the text saying I had no appointment scheduled. I didn't receive a reply to my text. I called the phone number on their website, but my call was not answered. I left a voice message asking for a callback, but I didn't receive a return call. Next, I tried their Chat feature, but their AI entity (Ava) could not answer my question. Later, I called the office and was subject to a lengthy automated message that gave me a lot of irrelevant information. Eventually, I was put on hold for the scheduling department. After some time, a woman answered my call, but she could not tell me why an appointment had been scheduled. Because she had a strong foreign accent, I asked her where her office was located. She told me she is in Ghana, West Africa! Then, I tried a link on their website for cancelling the bogus appointment, but when I selected the "cancel appointment" option, I got a pop-up message saying, "Are you sure you want to confirm your appointment." The next day, Cara Mia sent me another text to my smart phone regarding the appointment, which included another cancel/confirm link. This time, I was able to cancel my appointment by responding to the text message, but I never found out why the July 2 appointment was made. The chaotic, time-wasting customer service system established by Cara Mia management to save money, and justify manager bonuses, shows the contempt Cara Mia management has for their customers. i.e., patients!. As I am unwilling to be subjected to such poor customer service, I will go elsewhere for my future dermatology care.

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    Karen J Sundby, MD - dermatology - Updated August 2026

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