I had a fantastic first time here. the salon is beautiful, comfortable, bright and cheery, and the…read morestaff are so nice, and welcoming. Dominique is so thorough, knowledgeable, and the sweetest. I am very happy with how my highlights turned out, and booked my next appointment, as a result. if you're looking for a new salon, I highly recommend. :) R. Martz

What a great salon. Beautiful, modern and sparkling clean…read more The staff are all friendly and willing to assist with questions about styling options, products and scheduling appointments. Erin the owner is very involved with the day to day running of the business and it definitely shows. She should be very proud. A special shout out to Bria who has been my stylist for years. She is highly skilled and is always up to date on all of the latest trends and styles. I'd give 10 stars if I could.

I have been going here for a while now. And from the time I started until my hair has grown like…read morecrazy and the service and the people here are great .

I'm am very impressed with this salon I am fighting cancer and the care professionalism the staff…read moreshowed me made me feel like I'm beautiful again ,thank you guys for a great day of service. I will return soon

This place is so beautiful and has great service from the receptionist to the hair dresser been…read morecoming here since 2022 and have been loving it ever since!

I stopped in for a trim and left with a much shorter absolute mess on my head. I'm not sure how it…read morehappened and I was told that the girl who cut my hair has worked there for 4 years. Yikes. I asked for a refund and they offered to have me come in and get it fixed. That seems like a really uncomfortable experience so I preferred a refund and would go elsewhere to get my hair fixed. I had 3 different email chains with various salon workers until Jean Tretheway got a hold of me. She proceeded to scream at me over the phone about how it was rude to get a refund because someone spent time on my hair already. (um...WHAT?!?) she also told me that my hair would grow back and then she screamed that I was not a good fit for the salon when I had frequented for years to have Hannah color my hair (Hannah was the best and did not do this haircut). Avoid Shear Design at all costs. A word of advise to the owner, Jean - the managing director of the salon - should probably be put through SEVERAL customer service trainings. Will be sure to spread the word.

Even though it was last year that I got my hair done, I still remember it as a positive experience!…read moreI love the way my hair came out so neat! Amavi is good at what she does and very pleasant. I'll be returning again.

So sorry but I had to remove my previous glowing review because this woman turned into someone I…read moredid not recognize and was ONLY ABOUT THE MONEY! I had been going to Laura since 5-22-22 and never asked for anything speacial. Well this one time, my sister offered to do my hair (for free of course)and lives 1 hour away from me in another state like Laura. Well, I told Laura I had a broken ankle but had paid the $50 deposit and was hoping I could use it for the next time I get my hair done. She abruptly said "NO!" and that I had to read the policy and repect her business. She said it did not matter how long I was doing business with her, she would not give me a refund or allow me to choose another date for the $50.00 I already paid. Well, I was respecting it by asking to do it at another time. She again, said NO! That she used the money to pay her bills and no refund or later date would be given. She then told me to just cancel it, but again, no refund would be given. I thought we were friends. We used to bring her a cold drink everytime we came and she even told me she got a few customers from my previous review. I said, well suppose I can't make it all the way up the stairs to your shop with my broken ankle, could you do it downstairs? She said NO the owner of the building would not allow it. Mind you, the owner would not be there on the date and time I was going. In the end, she called me and asked me for my bank info so she could book someone else and give me my money back, minus a transaction fee. You see, because it suited her and she could make more money by booking someone else, she all of the sudden was willing and could give me my money back!! She did not even respect her own business!! So long story short, If you may need a refund or to cancel your appointment for any reason, don't use this place. The website will not allow you to cancel (as she suggested) look for yourself. Also, she was not being honest with me by saying she COULD NOT GIVE ME A REFUND OR ANOTHER DATE TO DO MY HAIR. Obiviously, when it was convenient for her then all things became possible!! Go somewhere else where you think the hairdresser will work with you or at least has a better cancellation policy that will allow you to rebook instead of loose your money! I will never go back. Laura you know every word is the truth and you've lost a customer and two friends. Was it worth $50.00?

Just saw a review by Daisy C from a year ago. I couldn't believe what I was reading. That review…read moremust have been for a different salon. I have been a customer at Jade Hair Salon for a few years now. Everyone has always been friendly, respectful and professional. There is no establishment that even comes close to the attention paid to cleanliness-even before COVID. The Owner treats EVERYONE like Royalty and models superb customer service that is shared by her team. Anyone looking for FIVE STAR service (hair, nails and more)...this is your place!

Two times a month I get a manicure and pedicure with Ericka…read more She is the best. Always makes my nails look wonderful. She is so helpful with color selections, techniques and the latest styles. The salon staff are friendly !!! This place is awesome......

I brought my daughter here after reading good reviews about this place and boy were they right. My…read moredaughter had such a pleasant time and the cut came out perfectly . My girls cut was ready for this .......... $10 We will def be going back .

Started going here because my mom recommended it and I won't go to anyone else now! Cassie and…read moreKirsten are great, always do a wonderful job and do their best to make you feel comfy and at home. Got my hair colored for the first time ever here as well and I couldn't be happier with the results.

I loved the way my hair turned out. I got what I wanted for an incredible price, I've paid more at…read moreother salon for less. Janine is absolutely friendly, I felt welcomed and at ease right away, this made it so easy to express my hair wants and needs. She showcased her talent with the speed and attention to detail that she put into my hair. I am definitely continuing to get my hair styled at JSK!

Jessica does such a great job every time I'm in there & gets my hair so close to white as she can…read more Everyone in there is so nice & has so much experience with hair, you feel like you're genuinely well taken care of and in good hands. Everyone that works there all has some really great conversations, too, which of course, all of us as clients participate in. You can't help but laugh while you're in there. 10/10 services. 10/10 environment. 10/10 satisfaction.

Great service! Very accommodating and reasonably priced. They handled both my daughter's hair and…read moremine. They did a beautiful job on both