Having to need smoke remediation services is never ideal, but Jerry helped save me last year…read moreremoving some extreme smoke damage. He was thorough in his explanation & service and I'm only sorry I didn't make this review sooner! Been meaning to, thanks again.

If I could give these guys minus stars I would. I had a leaking toilet on upper level. Recommended…read moreby my insurance company, these cowboys showed up at my place and started tearing it apart without ever telling what they're doing and why. I got an estimate from a contractor for the repairs of roughly $3000 prior to these cowboys showing up and doing a crappy demo job. After they're done the estimate more than doubled to $6500. The contractor was horrified with their performance. Then they slapped me with a bill of $4400 for all the damage they did. They completely destroyed my lower kitchen cabinet and their response was oh your insurance company will pay for replacement. Unfortunately, I had exceeded my coverage limit and now I have to come out of pocket to fix my place back up.They chopped off the drywall just above the backsplash so that's impossible to install new drywall without removing the backsplash and the countertop and also removing the pantry cabinet. They also broke the light in the kitchen and tried to settle that by giving me a $50 gift card. Same thing in the bathroom, the floor tiles were so badly damaged, it left me no choice but having to replace the whole floor. Please do not use these guys or you'll regret it.

Excellent customer service and a kind and personable staff! We had a flood and they made the…read moreprocess of getting our new kitchen smooth. I especially enjoyed working with David - he was knowledgeable, invested in delivering quality construction and was creative and collaborative throughout the process. Mary was also great to work with too. If you are looking for a trustworthy and friendly company for your remodel, this is your company.

5 stars! I was looking for a company to help me reconstruct a master bathroom. I found C2C on Yelp…read moreand saw all of their high reviews. They were right- C2C is a great company! As soon as they stepped in, they calmed a stressful situation, and I felt assured that it was going to work out. Starting from thorough consultation by Mary, great communication, planning, and PM support from David, and fantastic reconstruction skills by Martin- they were excellent, helpful, patient, and knowledgeable. I now have a gorgeous bathroom remodel and would recommend them! Thank you C2C for turning an old bathroom into a relaxing beautiful space!

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Responded so quickly, brandon was sent out to address where I thought I was having mold problems…read more He validated all my worries but also gave me answers to why things were that way. He wasn't just trying to make money off me and I truly appreciated that. I ended up still opting to get the air tested just for peace of mind. I'm feeling way more at ease after he came and inspected the area! Thanks again brandon!

I had an excellent experience working with Stacy from The Bio Clean Team. When I requested service…read morefor trauma clean up from an unexpected passing of a family member, she was extremely ethical, professional, and effective throughout the entire process. She took the time to hear out my situation, and clearly explain everything. She answered all of my questions, and kept me informed every step of the way. Stacy was very transparent about the process and the affordable pricing. I highly recommend Stacy and the Bio Clean Team to anyone looking for reliable and trustworthy service. Thank you guys so much!

They arrived on time as contracted. It was an overwhelming experience as I've never had to use…read morethis kind of service. They had a lot to do as it took 4 days. Everything was cleaned as expected.

Outstanding service and capability. Tommy was more than fantastic today. My father is a disabled…read morevet and we had a blocked main drain pipe. Tommy quickly identified the problem, advised us on how we could quickly resolve the issue for the lowest cost. He was friendly, professional, efficient, and overall this experience with Tommy at Roto-Rooter has been fantastic. Tommy had us fixed up in about 1 hr and then made sure all toilets and drains were clear. I would highly suggest you ask for Tommy. One of the best service visits I've has over the past 10+ years . Thank you.

BUYER BEWARE! Do not do business with these guys. They…read morewill claim they are charging you competitive pricing that they will match, but then charge you at least 4-5x that and not honor the price match. Don't be fooled

My mom is on blood thinners and unfortunately had a mishap in her bathroom that caused her to lose…read moreroughly a pint of blood. She was rushed to the emergency room but was more concerned over the mess in the bathroom, requesting someone to come clean it immediately as she was incapacitated to do so. I live in another state, and I had to frantically search for a biohazard company to clean from 1000 miles away and with no personal referrals or experience in this type of service. I luckily was able to speak to Michele, whose compassion, sense of urgency and understanding already made me feel that I had someone out there supporting me. Such a relief. Due to the situation, they were able to move appointments around to rush Doug to my mother's home in Irvine by the time she got home from the hospital. They cleaned up everything with precision and care, to the utmost extent. Considering how horrific the scene was, you would never have known this entire bathroom was once a "crime" (though not a crime) scene. After the owner of the company called me later to confirm everything was done to our specifications and check on my mom. I mean, seriously. The best service I could ever ask for. Pricing was fair...especially compared to other places I called, with quicker service and exceptional care. I am forever grateful.

Bio-One cleaned my garage safely of mice/rat droppings. They were professional, efficient, and…read morefriendly. I was so happy with the results. I highly recommend them!

Wow this company was on it, after we had this slew of rains. My house got flooded and I didn't know…read morewhat to do? The drywall was soaked and I didn't want mildew to set in. I called the next day and I thought I was going to wait but nope he came that next day and started the same day. Thank you so much my mother was so happy and impressed.

Called this company to a home that was extremely needed of cleaning. Shawn made a big deal that…read morehe's done homes in worse condition and could get done within a few days. Communication is none existent, his pride and echo was a big issue listening to simple instructions. I needed them to handle the cleaning on there own because I was dealing with a very sick and dying friend but it was clear to me they needed to be babysat. I showed up one day and though Shawn told me they start at 10 they didn't start til will over 11 but their vehicle and equipment was in the drive way yet not a worker in sight for an hour and a half and I asked where Shawn was and one of his workers told me he was too busy to be there. He even told me he worked till 6pm but the camara the neighbor has clocked them leaving a little before 5pm. They worked 2 days (8hrs) and I was charged over 9Gs. I've requested an invoice several times but no answer. Do not give this company your payment information upfront (a lesson I definitely learned the hard way but a mistake l will certainly only make just this once). They did 3 rooms and they didn't look any different than what they looked like before. Unfortunately My friend did passway in which no doubt they took advantage of that (they were made aware of the situation prior to being hired). so now I'm dealing with funeral and burial arrangements to worry about this clown car company. If your super rich and you ever want to hire a cleaning company to do absolutely nothing this is the one. Out of all the cleaning companies that do nothing but scam you this is the company that will do nothing and scam you the most.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!