When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Having to need smoke remediation services is never ideal, but Jerry helped save me last year…read moreremoving some extreme smoke damage. He was thorough in his explanation & service and I'm only sorry I didn't make this review sooner! Been meaning to, thanks again.

If I could give these guys minus stars I would. I had a leaking toilet on upper level. Recommended…read moreby my insurance company, these cowboys showed up at my place and started tearing it apart without ever telling what they're doing and why. I got an estimate from a contractor for the repairs of roughly $3000 prior to these cowboys showing up and doing a crappy demo job. After they're done the estimate more than doubled to $6500. The contractor was horrified with their performance. Then they slapped me with a bill of $4400 for all the damage they did. They completely destroyed my lower kitchen cabinet and their response was oh your insurance company will pay for replacement. Unfortunately, I had exceeded my coverage limit and now I have to come out of pocket to fix my place back up.They chopped off the drywall just above the backsplash so that's impossible to install new drywall without removing the backsplash and the countertop and also removing the pantry cabinet. They also broke the light in the kitchen and tried to settle that by giving me a $50 gift card. Same thing in the bathroom, the floor tiles were so badly damaged, it left me no choice but having to replace the whole floor. Please do not use these guys or you'll regret it.

Excellent customer service and a kind and personable staff! We had a flood and they made the…read moreprocess of getting our new kitchen smooth. I especially enjoyed working with David - he was knowledgeable, invested in delivering quality construction and was creative and collaborative throughout the process. Mary was also great to work with too. If you are looking for a trustworthy and friendly company for your remodel, this is your company.

5 stars! I was looking for a company to help me reconstruct a master bathroom. I found C2C on Yelp…read moreand saw all of their high reviews. They were right- C2C is a great company! As soon as they stepped in, they calmed a stressful situation, and I felt assured that it was going to work out. Starting from thorough consultation by Mary, great communication, planning, and PM support from David, and fantastic reconstruction skills by Martin- they were excellent, helpful, patient, and knowledgeable. I now have a gorgeous bathroom remodel and would recommend them! Thank you C2C for turning an old bathroom into a relaxing beautiful space!

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Responded so quickly, brandon was sent out to address where I thought I was having mold problems…read more He validated all my worries but also gave me answers to why things were that way. He wasn't just trying to make money off me and I truly appreciated that. I ended up still opting to get the air tested just for peace of mind. I'm feeling way more at ease after he came and inspected the area! Thanks again brandon!

I had an excellent experience working with Stacy from The Bio Clean Team. When I requested service…read morefor trauma clean up from an unexpected passing of a family member, she was extremely ethical, professional, and effective throughout the entire process. She took the time to hear out my situation, and clearly explain everything. She answered all of my questions, and kept me informed every step of the way. Stacy was very transparent about the process and the affordable pricing. I highly recommend Stacy and the Bio Clean Team to anyone looking for reliable and trustworthy service. Thank you guys so much!

They arrived on time as contracted. It was an overwhelming experience as I've never had to use…read morethis kind of service. They had a lot to do as it took 4 days. Everything was cleaned as expected.

Outstanding service and capability. Tommy was more than fantastic today. My father is a disabled…read morevet and we had a blocked main drain pipe. Tommy quickly identified the problem, advised us on how we could quickly resolve the issue for the lowest cost. He was friendly, professional, efficient, and overall this experience with Tommy at Roto-Rooter has been fantastic. Tommy had us fixed up in about 1 hr and then made sure all toilets and drains were clear. I would highly suggest you ask for Tommy. One of the best service visits I've has over the past 10+ years . Thank you.

My wife called them because we had a toilet water valve that was leaking and needed to be replaced…read more Yes, it was during the weekend, they also replaced the line to the valve. They charged us $534 to replace the valve and line. Seems like a bit much for a valve and line.

My mom is on blood thinners and unfortunately had a mishap in her bathroom that caused her to lose…read moreroughly a pint of blood. She was rushed to the emergency room but was more concerned over the mess in the bathroom, requesting someone to come clean it immediately as she was incapacitated to do so. I live in another state, and I had to frantically search for a biohazard company to clean from 1000 miles away and with no personal referrals or experience in this type of service. I luckily was able to speak to Michele, whose compassion, sense of urgency and understanding already made me feel that I had someone out there supporting me. Such a relief. Due to the situation, they were able to move appointments around to rush Doug to my mother's home in Irvine by the time she got home from the hospital. They cleaned up everything with precision and care, to the utmost extent. Considering how horrific the scene was, you would never have known this entire bathroom was once a "crime" (though not a crime) scene. After the owner of the company called me later to confirm everything was done to our specifications and check on my mom. I mean, seriously. The best service I could ever ask for. Pricing was fair...especially compared to other places I called, with quicker service and exceptional care. I am forever grateful.

Bio-One cleaned my garage safely of mice/rat droppings. They were professional, efficient, and…read morefriendly. I was so happy with the results. I highly recommend them!

Wow this company was on it, after we had this slew of rains. My house got flooded and I didn't know…read morewhat to do? The drywall was soaked and I didn't want mildew to set in. I called the next day and I thought I was going to wait but nope he came that next day and started the same day. Thank you so much my mother was so happy and impressed.

Leaving 5 stars because I was heading south down melrose when my '74 Volkswagen Beetle ran out of…read moregas, I didn't get his name but he was kind enough to help hold off traffic while I pushed it into the nearest parking lot, he offered me help, tools, anything I could need and he wanted to make sure I got out of there on my way. I figured out I was just low on gas, fortunately there was a 76 across the street and I had my gas cans with me. Once he knew I wasn't stranded and I'd be able to make it on my way, I thanked him for stopping and offering his help! Even though I've never used any of their services, if needed, All City Cleaning & Restoration will be the first guys I call! Kind and helpful employees like this are key to showing off the good and helpful nature of your business and services!! Thanks for stopping!!!

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

This is the second time I've used Leak Star Detection, and they are the very best in the business…read more Fernando is exceptional, and he persisted until he found out what the problem was, and just as important: was not! He didn't guess, he investigated. While I hope I don't have a water leak again, if I do, Leak Star is on my contact list! Thank you Fernando for your most excellent work.

I had an appointment today between 9 and 11 o'clock for leak detection. It is now after 12:20. No…read moreone showed up. No one from the company texted or called me. You didn't want the job? You found something better to do on a Friday? Have the decency to let me know.