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    The BIO-Clean Team

    4.6 (38 reviews)
    Open Open 24 hours

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    Response time

    7 hours

    Response rate

    100%

    Services - The BIO-Clean Team

    Biohazard cleanup

    Damage restoration

    Mold remediation

    The BIO-Clean Team Photos

    Recommended Reviews - The BIO-Clean Team

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    Unattended death (Post cleanup).
    Darleen L.

    Our family was in absolute shock when a member passed recently . He had suffered a fatal heart attack but had not been found for a few days. We were informed by police that we needed a bio-cleanup team to come before we could safely be back in our home. Having been out of town, being told we were in danger if we slept in our home all while trying to arrange a funeral and being in absolute shock was more than we could take. I called a few companies but got the feeling that the first was literally a maid service (who found out there was money to be made in bio hazard but had never really done it) who kept putting me on hold every time I asked a question. The others didn't call back right away except for Stacy. Stacy not only made me feel calm but she knew I wasn't a person who dealt with this every day and explained things in a way I could understand, she knew there was an urgency to getting it done (as it was our home). When I asked about price she asked if I had homeowners insurance which should cover the cost and luckily I did. I had 2 men show up within 24 hours and they took care of everything! I got back a shiny clean room with no odors and not one spec of debris left behind. These people were angels to do what they do and there's not one ounce of hesitation! They were kind, respectful, and got it done fast so we could come back home to start the grieving process as it should be done. I also want to mention Hiro who handled insurance on The Bio Clean Team's side and never made me feel pressured or pressed about payment while we waited to see if HOI was going to pay. He was also very kind and compassionate. Once I gave them my insurance info, the only call I got was from the insurance adjuster saying a check had been mailed to pay for the services. Thank you, thank you, thank you.

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    5 months ago

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    Stacy H.

    Thank you! Was a pleasure working with you, glad we could help. Stacy

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    3 months ago

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    6 months ago

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    Stacy H.

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    1 year ago

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    Stacy H.

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    7 months ago

    BIO-CLEAN Team did a great job cleaning my mom's attic and kitchen. I would recommend to family and friends.

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    Stacy H.

    Thank you Rose, hopefully all is well with your family.

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    10 months ago

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    1 year ago

    Punctual, prepared, personable, professional, knowledgeable, experienced, and efficient.

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    Stacy H.

    Thank you so much Brenda!

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    2 years ago

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    Stacy H.

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    2 years ago

    Amazing service and cleaned up something I thought was going to be a disaster. I won't go into details you don't want to hear it....

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    Stacy H.

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    2 years ago

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    Stacy H.

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    2 years ago

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    Stacy H.

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    2 years ago

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    Stacy H.

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    3 years ago

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    3 years ago

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    5 years ago

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    Stacy H.

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    3 years ago

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    Stacy H.

    Thank you for the kind words. Your family is in our thoughts. -Stacy

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    2 years ago

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    Stacy H.

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    3 years ago

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    Stacy H.

    Thank you for the kind feedback Anna!

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    3 years ago

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    Stacy H.

    Thank you Sydney. I’m so glad we could help!

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    2 years ago

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    Stacy H.

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    5 years ago

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    Stacy H.

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    8 years ago

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    3 years ago

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    Stacy H.

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    2 years ago

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    Stacy H.

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    6 years ago

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    Stacy H.

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    4 years ago

    Very helpful, speedy and Thorough. Highly recommend this team for any special cleaning needs you may have.

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    Stacy H.

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    3 years ago

    No one answers - would not trust they are 24 hours. Needed emergency biohazard clean up. Still can't get anyone to respond.

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    Stacy H.

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    8 years ago

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    6 years ago

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    Stacy H.

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    7 years ago

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    Stacy H.

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    7 years ago

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    Stacy H.

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    4 years ago

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    Stacy H.

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    8 years ago

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    8 years ago

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    4 years ago

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    Stacy H.

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    7 years ago

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    Stacy H.

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    Ask the Community - The BIO-Clean Team

    The Vista hazardous waste on Taylor is nonsense...I cant find a way to dispose of, or re-purpose 45 gallons of old diesel fuel in North County? Your company seems so well approved I was hoping you could help me with some answers...forever grateful DP

    Hi David, being certified for hazmat the BIO-Clean Team has to take waste to an approved facility for commercial operators. I know it's very difficult for residents to find services for hazmat removal. Call Stacy 760-696-8242 and she may be able to… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The BIO-Clean Team

    We had an unexpected passing in the family, and I'm so grateful for Stacy, Anthony, and the rest of their team to help us through this time.

    Mentioned in 13 reviews

    Read more highlights

    Smart Dry Restoration

    Smart Dry Restoration

    4.9
    (129 reviews)

    We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

    I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

    Green Planet Restoration of San Diego

    Green Planet Restoration of San Diego

    5.0
    (31 reviews)

    Moses at Green Planet was great to deal with on our restoration service…read more He always returned calls and kept me informed in every step of the process. The crew was extremely hard working and the price is fair. I will definitely recommend to others!!

    It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

    Mighty Dry San Diego

    Mighty Dry San Diego

    4.7
    (686 reviews)

    ​I cannot recommend Mighty Dry highly enough. From start to finish, Giovanni, Jose, and Deliel were…read moreabsolutely impeccable. ​Restoration work is inherently stressful, but this team made the process as smooth as possible. I have a special needs daughter at home, and I was concerned about the disruption, but these guys were true gentlemen. They were incredibly professional, easy to work around, and showed a level of respect and care for our family's needs that you don't often see. ​If you're looking for a company that is not only skilled at their craft but also thoughtful and professional, look no further than this crew. ​5/5 Stars.

    Eddie is our project manager who arranged the whole process of damage control from an unknown leak…read moresource. He provided an estimate, but he said he will work with my insurance company. The next day (Saturday), he sent out a crew: Giovanni, Nate, and Angel, who arrived on time (early) and ready to work! Giovanni explained the process, and showed me the meter readings where everything was wet inside the walls. He answered questions and relived some of my stress, not knowing how long this process may take. Angel, Nate, and Giovanni started the process of laying down the floor protectors, barriers, and the machine drying equipment. They removed cabinets, drywall and they were careful. They are hard workers, and they there almost 7 hours making sure everything was perfect before they left. They are a great team who you can trust with your house! Thank you

    Express Dry Restoration

    Express Dry Restoration

    4.9
    (331 reviews)

    Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

    I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

    Fusion Flood and Fire

    Fusion Flood and Fire

    4.1
    (74 reviews)

    You know the drill, or maybe not....your home is completely flooded, who do you call....well, first…read moreturn off the water, then call Fusion Flood and Fire. My wonderful plumber, Ronnie Hayes (858-282-7013) suggested Fusion Flood for my home renovation needs. I COULD NOT BE IN BETTER HANDS! They are taking care of everything and coordinating with the insurance/adjustor. There are SO MANY working parts to complete, it is mind-numbing...but working with Project Coordinator, Matt Silva, I am in confident hands! I have a 40-year-old home and, take it from me, start replacing old parts NOW...a $20.00 hose under the sink caused $40K in damage! I am in a hotel now, for 4 weeks, and most of my home is packed out to a storage facility ....this is hell on earth, may it never happen to you!

    I had the unfortunate experience of having to pay for remediation services twice in a one year…read moreperiod. Fusion helped me both times, and last time I left a 5-star review. This time my experience was less than ideal. First I'd like to say that the guys who came out and did the actual work did a great job and were professional and reliable. No complaints there. There were two issues. First was cost. The two remediation projects were similar, though the first time there was a lot more extraction work because our main had failed. Over the course of 12 months, the cost of the same project increased 50%. The second issue was communication with the project managers. On one occasion the first project manager ghosted me and then didn't follow up on the phone for two days. On the last day, I asked the guy to have his team show up 30 minutes later so I could help my visiting family members get to the airport. His guys showed up early, and he laughed it off when I asked him about it.

    The BIO-Clean Team - damagerestoration - Updated June 2026

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