I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Scheduled service for Thursday to repair refrigerator not cooling. NO SHOW, no call to cancel or…read morereschedule. Called back for Friday to get it repaired. AGAIN NO SHOW, and no call to cancel or reschedule. Tried to go to their website directly and it is no longer available. I am getting another service company as food spoils in a refrigerator that is not working.

Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

They showed up on time, but could not diagnose my problem. I think the tech might have gotten…read morefrustrated. He tried a couple things before he gave up. He asked for service fee payment, I paid it. He didn't give any suggestions of how to move forward. He asked how hold the machine was, and walked away as I was answering, got in the truck and left. It was very odd. Machine still not working and no idea what's wrong with it.

JEREMY WAS EVERYTHING WE COULD HAVE ASKED FOR at Best Buy Outlet, Ocoee! He helped us in selecting…read morea new wall mount TV for our home, as well as recommending a sound bar and sub-woofer system that we had not even thought of. WE BOUGHT BOTH. Listened well, knew his products, and perfectly assessed what we not only needed, but wanted without even knowing! THANK YOU JERAMY

This place was not what I was expecting at all. They greeted us when we walked in which was nice…read morebut they had a line to be helped if you really did have questions. The store didn't look very inviting. It just looked like the back of a warehouse or something like back room inventory. This would probably be best if shopping for a fridge, washer, dryer, stove/oven, or something like that. To get an idea of price I saw a fridge for about $1200 (open box) vs one I saw at IKEA the same day for $3,400 (brand new). Another price comparison would be an open box PlayStation Portal was $179 vs a brand new one at Walmart was $250. So some prices could be worth it here but I see other reviews stating the difference wasn't even worth the drive there. If I am ever needing an appliance and can't afford brand new I may consider coming here again to compare pricing but otherwise I would likely not return.

Devon was great! Gave clear instructions on how to use the appliance after fixing! Will definitely…read morerecommend him again

My interactions with this company went poorly and I absolutely do not recommend. While writing…read morethis review I took a look at some of the other reviews for the company. A pattern quickly emerged. First, I noticed that they seem to have the inability to keep the appointments they make. Possibly promising times that are appealing to the customer but in reality, they are incapable of honoring. They absolutely require you pay a fee when booking your appointment that they oddly emphasize is not refundable for any reason. When a major appliance isn't working and a company promises you a quick repair most people blindly just pay the money. When things don't go as planned, which appears to happen in quite a few situations mentioned online, you are reminded that the fee that you paid is absolutely, positively not refundable. Second, people like an itemized bill. We would like to see exactly what we're paying for when it comes to such a significant amount. However, this company appears incapable, unwilling and on occasion outright rude in regard to requests for an itemized bill. When the technician was finished I specifically asked if I would receive an itemized copy of the bill to which he replied, "yes. It will be emailed to you". Surprise, just like the first invoice I received it was not itemized. Based on the numerous reviews that I have read regarding their invoice, I will not pursue asking for an itemized copy. It appears they have not yet ever provided anyone an itemized copy that requested it and, in some cases were downright nasty and rude. Their explanation as to why they are either unwilling or incapable of providing an itemized bill is absolute nonsense and they should be more capable of understanding why people don't believe it. They either need to start providing itemized copies of their Bill or a better excuse as to why they can't. Third, some of their representatives seem to lack a focus on basic customer service skills. A quick apology when they are delayed or a polite, consistent approach to concerns would go a long way in resolving issues. Instead, I interacted with employees that appeared completely unconcerned with their repeated delays or appointment changes. Others appear to have had a far more difficult time dealing with their rude, condescending replies that aren't doing anything but exacerbating the issue. In conclusion, the company feels incredibly shady to me with a repeated pattern of issues. They charge way too much, are filled with disingenuous excuses when questioned about their business practices and generally incapable of honoring the appointment times they provide. With so many options out there, this shouldn't even be one you consider. I strongly encourage you not to just take my word for it, but read the other reviews that share a similar opinion. They're mixed in with all of those glowing five star reviews that seem oddly similar and contrived.

Nice access to a wide range of higher end appliances. Sales is patient, especially if you are…read moretrying to figure out if that Sub-zero beverage center is really worth the spend as compared to an XO. (In this specific case you can compare until you make a choice that fits your needs) Pricing? Hard to compare because there is a lot involved at this level. Install prep for people working with the cabinets, panels, etc. If you are just going to slide an appliance into a space, it would be a lot easier to just shop on price alone. For me, Milcarsky's worked out well working with the builder, millworker, and the install more or less happened without me. I just wish appliances were more reliable. I can't fault Milcarsky's on that front, but they were of great help coordinating help when I needed it for one troublesome piece post installation.

Our 30+year old Kenmore 90-Series (Sears Roebuck) washer started having some major issues and we…read moredecided it might be time to get a new appliance. We scoured the internet for hours trying to find the best equipment and decided it would be between Speed Queen and LG. Milcsarsky's Appliance Center carries both options, they are very reputable, and have been serving the area for 40 years. The showroom is very beautiful and it's a must see if you are looking to upgrade sections of your home, especially the kitchen. They have the latest and greatest equipment, the 'good stuff,' you won't find at the big box stores like Lowes and Home Depot. Washers and dryers are not on display in the show room; customers must ask a sales associate to lead them to another section of the building where they are kept. Their Sales professional, Aaron Frank provided access and directed us to the Speed Queen and LG options we were pondering. Aaron was super friendly, answered all of our questions, and provided quotes for delivery and install of the replacement washer of our choice. After reviewing both brands in person, we were set on going with Speed Queen. Both Speed Queen options were running $1,500. One option had a 7-year parts and labor warranty and the other a 5-year parts and labor warranty, either option is better than what you get at the big box stores. We did not make a purchase on this day and continued doing more research on Speed Queen before making our decision. Unfortunately, what we are finding is that about 1/3 of customer reviews for all washers are falling between 1 or 2 stars. Yes, Speed Queen has the least number of negative reviews but there are not as many Speed Queen owners out there (mostly because of the price point is so high). If I'm going to spend $1,500+ on an appliance there should be near zero risk of it flooding my house our being out of service for weeks due to persistent electronic issues and waiting on warranty repair. Ultimately, I decided it would be best to refurbish our old Kenmore washer and make it like new again. I now know everything about this washer and can see how well it was built compared to newer equipment. The transmission is a tank and the agitator actually works; there is no lid locking mechanism but there is a lid safety switch. I just don't know why they can't make them like this one any more. At the end of the day, not everyone can repair their old washer. I have to say, that if our old washer ever does completely die, I would buy from Milcarsky's because they have been serving the area for 40+ years, are a family-owned business with friendly/helpful staff, are competitive with their pricing, have a great reputation, and stand behind their equipment.

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Great service. Made it quick and easy repair and was exactly as quoted price. He is my first call…read morenext time something breaks

Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok

This store is like a big flea market. The prices are a little lower on processed foods and generic…read moreproducts than the brand name so you will save a little. The amount of stuff to see is a bit overwhelming better known what you need. There are a lots products to choose from and the prices are pretty good. The check out service was slow until they opened up another register.

Another location for my list. Ollie's Bargain Outlet has just become a go to place for me for good…read moreprices on a variety of products. I am very conscious of the prices for everything when I shop in these stores, but I can almost always find something. On this particular visit, I didn't make a purchase, but as usual, they had quite a few food items that I can find at other locations and I keep in mind for when they need arises. I've been really considering a new vacuum cleaner, and I have found some really good deals on them here but my only issue is that every one of them does wet and dry and they are all remanufactured products. That doesn't mean anything is wrong with them, but I am looking for just a regular dry vacuum cleaner. Either way I have to save up the money to get one. I have found quite a few kitchen items that I would find useful, but I just don't have room for at the moment. I always check their book section and quite frequently. I find something worth reading. Like the other locations I have been to. I received a greeting when I came through the front door and multiple employees were pleasant to me and offered assistance as I was shopping. As they have an ever-changing in inventory they are definitely worth checking out on a regular basis.