Love Karma and all the girls there! I have had my hair cut and colored their many times with different stylists and I've been happy every single time. I have also had my little girls and baby boy hair cut there (great job). They always make sure we are happy with our results. read more

Waste of my time and money. Went in for an all over color and after being charged an extra $20 because I have long hair, the stylist then proceeded to tell me as she was shampooing my hair it would be an extra $25 to blow dry my hair because I did not want a hair cut. (Thanks for letting me know ahead of time) REALLY? $25 to dry my hair? No thanks. I opted to walk out in 40 degree weather with wet hair. The whole point of going to a salon is to be pampered to the fullest. And after paying $75 for a color job, I would expect that to include the blow dry and style. I also had to wear a hat all day afterwards because I had dye marks all around my hairline, neck and chin. The stylists also worried more about their personal lives than of the clients. These girls were flaunting their extravagant homes and closets with each other while the clients were sitting there. One even brought out her phone to show photos. The only way to bus a clientele is to build a relationship with them. Not your coworkers. That's for after hours over dinner. Just unprofessional and I will not be coming back for services. No matter how good the Groupon deal is. I advise anybody to do the same, the great clips is just as good. read more

I was looking for a good salon so I bought a Groupon for Karma to try it out. I was given the stylist Lauren who did a fantastic job with my cut and color! She was very professional but also very friendly and easy to talk to about my style ! I have been back and am going to take my daughter for a great cut before school starts! Highly recommend! read more

Julie is so sweet and will give you so much attention. She makes sure that you are clear about what you are getting and want to get it done on your hair. The salon has great products and super cute accessories. read more

Chrissy is amazing! We met her here when she styled my daughters hair for prom. We loved her so much that we keep coming back. She is amazing at color and has transformed my daughters hair. I'm very picky on who touches or cuts her hair. She never cuts more than my daughter wants and her balayage is Gorgeous! read more

I have followed Julie the owner of Karma Salon and Spa for 13 years. I absolutely love everyone there. I have always left there feeling like a million bucks. The last 4 or 5 times I have used Chrissy who has trained under Julie. I am more that satisfied love Chrissy to death. I refer anyone and everyone who complements my hair or is looking for a hair stylist. I moved away for 2 years and had to have someone else do my hair. Bad mistake. No one can compare to my girls at Karma. Client for life. read more

I love Julie and the girls that work for her! She has a family fun atmosphere that is very welcoming. She has always done everything she can to make me happy with my hair. I have had it all done, from color and cut to waxing and extensions. Julie knows her stuff and you can tell. If you want you hair to look like you paid $50 to have it done, this is not the place for you. You pay for her experience and knowledge and to me she is worth it. I recommend her and her staff. read more

Ok. I've been going to Karma off and on for, I guess, 6 years or more now? I initially had a color job done by the owner and I was less than satisfied, but Kerri Anne cut my hair and was an amazing hair stylist. I later took my very finicky son to her, and after years of being dissatisfied with almost every stylist he tried, he then refused to go to any one else. I personally moved on to a highly recommended local stylist for any colorings and most cuts, but still Keri Anne was always equally a favorite choice for cuts too. My main issue with Karma was initially the less than stellar color job and their prices. While I have no problem paying for a good colorist or stylist, Karma is ultimately no better than other somewhat high end salons, yet they tend to cost exponentially more than a lot of them due to their a la carte pricing system (That means you get upcharged for most every additional step in the process rather than just making sure your hair looks great). Ultimately, I feel Karma has shady pricing practices. I've been to both neighborhood salons as well as far more upscale salons than Karma and most all strive to give you the best final outcome possible while being completely up front about the pricing, but Karma will tell you how much a color will cost and then during the process, especially towards the end, blame the color or condition on the fact that you need to add 2 or 3 more steps/products with a substantial price hike for each...I mean, who doesn't include toner in the coloring process? This is simply not good business practice in my opinion. So, considering that I was not satisfied with the condition of my hair after having it colored, in spite of paying extra, I still chose to used Kerri Anne as my backup for the occasional cut and religiously for all my son's cuts...it wasn't her fault after all. Recently, when we stopped in to see about a cut for my son, we found that Kerri Anne was sadly no longer working at Karma and when we enquired as to where she had gone, they refused to give us any information. As, someone who knows and understand this industry, I find that very offensive. There's more than enough business to go around and being petty (and greedy), rather than having the goodwill and confidence to allow customers to make the decision as to whether they want to try a new stylist or stay with one they've been happy with, is simply not the kind of business I want to support. I would have continued to patronize the salon on occasion, just as I had for years now, had they simply shown themselves to be more professional. They have not only lost both mine and my son's business, but they've lost an excellent word of mouth recommendation. read more

I have been a client of the Salon for many years. Julie and the Karma staff are the utmost professionals. My hair always looks amazing and their customer service is top notch. TALENTED folks! GREAT place!! read more

So my fiancé, her mother and myself went in today to get a spray tan before we went on vacation. My future mother in law had a coupon emailed to her for "$30 full body spray tan". She offered to pay for us all and was paying while I was getting mine done and my fiancé was finishing up. They informed her that my fiancé and my spray tans would be an additional $20 per person. When asked why she was given 2 different reasons. The first being that we requested a darker tan. That is not the case. We were asked what exactly we wanted and told them whatever the usual is. Never were we told that it would be extra cost for what we were receiving. Next we were told that since they had to use "more spray tan" on myself and fiancé that was the reason for increase in price. Again never were we told anything about the additional cost before or during the spray tan. The coupon simply stated "$30 full body spray tan". Never did it say anything about the size of the person. When my fiancé confronted them asking if she was charged more "because she was bigger?" She was never given an answer just a blank stare from the employee. If I could give 0 stars I would. Trying to charge people more after they use a coupon that is designed to get more people in the door is down right wrong. Avoid this place at all cost unless you are ok with being charged extra for things that are not mentioned. read more

I just got a back wax from "little P" and utt was awesome. She did a great job, tried to minimize the pain and was very professional. She's easy and fun to talk to. I highly recommend her services. She stayed late on a Saturday for me. The store is a little cluttered but that's a minor point. Im very happy with Karma Salon. read more

Had a great experience at Karma! Everyone was so welcoming! Jennie did an amazing job! I felt she totally understood what I wanted. I will definitely be returning! read more

OMG...I spent 5 hours in a salon chair today and my hair is 3 different colors. I am so upset. They not only didn't get the color right, they burned my scalp. It's still burning from all the chemicals. Going to go back tomorrow morning and give them a chance to fix this, but at this point I am not sure what they can do about it. The only thing they can do at this point is to color my hair a darker color. I didn't pay to be darker. I was that before I went in there today. What's worse is I told them what my hair would do. And after she rinsed my hair, even the owner commented how yellow my hair turned. I TOLD THEM IT WOULD DO THAT!!! My sister was a hairdresser for 40 yrs in TN. I know what my hair does. I know what you can and cannot do to my hair. And the one thing you cannot do is leave color on my hair for an hour...I told them how fragile my hair is...now I am not sure my hair will stay on my head...it feels like a horse tail and my scalp is still burning. I have sores. I think maybe an attorney might be in order instead of letting them try to correct the issues tomorrow. I don't think my hair can take anymore. I chose NOT to let them touch my hair again. It's already screwed up enough. I took pictures of all the sores on my head and how yellow my hair is. OMG it looks hideous. Whatever you do...DO NOT USE KARMA SALON AND SPA IN BUFORD, GA read more

Googled a nail salon and came up with Karma. Very pretty hair salon but I just wanted a pedicure. Extremely overpriced. Never expected to pay $45 before tip. I could have gone elsewhere and got a massage, hot stones and leg/foot massage for much less. I guess that is why the place was empty. read more

DO NOT GO TO THIS SALON! I have heard from people on the inside that all they do is talk crap about their clients when no one is there. I have never heard so many people dropping f-bombs in my life. The only person who is worth anything was Crissy. The woman who was working up front, I believe her name was Sarah or Sally or some name that starts with an S was completely rude and rolled her eyes when I didn't want to schedule a follow up appointment. I don't know where they found their employees but someone needs to hand them something a little bit stronger than soap for their gutter mouths. A little bit of class and professionalism will take them a long way. I was astonished at how unprofessional this establishment was and I will never go back. I will make sure that none of my friends will ever spend a single dime in there. read more

Never get your eye lashes done here ..the first clue is they make you sign a waiver ..don't sign you are signing your rights away for them to actually blind you..the place is very cute but the eye lash service was the worst experience I have ever had in my entire life. The glue they use is to strong for anyone eyes..2nd clue was you can smell the glue the iron was very potent...3rd clue as the eyelashes were being placed on my lashes the glue was seeping into my eyes with such a burning sensation when the young lady was done it took me 40 minutes to leave the shop my eyes were burning swollen and very red..on my drive home I couldn't see the road..and once I got home I tried to taking the lashes off but they they had already sealed to the skin of my eyelids..I called them back to ask I f they can remove them they said yes for a fee because I had signed the waiver..which was clue #1 to leave and not let them render their services..so I went to another place to see if they can remove them I wants the lashes off and they said no too much damage was already done to your eyes you need to go back to Karma...of course I wasn't going back I was to afraid of what could have happened next had I let them try to fix what was done..it took plenty of warm compressions baby oil and olive oil to remove these lashes after the oil I then applied ardell lash remover and more compression and pulling off my eyelashes needles to say my eyes were irritated for 2 weeks and my eye lashes had not grown in completely this happened on March 8 the day before my big 50th celebration this could have been worse than what it was I thank god I was able to slightly see on Friday and Saturday night .what a nightmare this place has caused me on my 50th bday celebration worst experience ever read more

I have been going to Karma Salon for 4 years. I love the staff and the salon. Julie cuts and colors my hair and it always looks fabulous, I highly recommend Karma Salon & Spa! read more

I bought a Groupon for Karma a few weeks ago and used it this past weekend. Let me just say, that I have never been treated so well in any salon that I have ever been to. The girls were all very welcoming and sweet. Not only that but my hair looked absolutely amazing! I don't think I will ever go to any other salon! THANKS LADIES! read more

I love Karma Salon and Spa! My mom introduced me to the salon a few years ago when I was complaining about needing a haircut and had no idea where to go. I live in Buford and some of the places on Main Street are ridiculously expensive (I'm a college student if you get what I'm saying)! Karma has great prices for their services rendered and I have never left unsatisfied. Kerri Ann is the stylist who typically does my hair and she is fabulous! Outside of haircuts, I have utilized Karma's other services such as waxings and spray tans. Karma's spray tan granted me multiple compliments and people thought it was natural! From their great customer service to their numerous coupons that are always available to the relaxing atmosphere, Karma is my favorite place for salon and spa services. It's safe to say that Karma is an excellent place of business and deserves anyone's business! read more

For the first time in many years I now enjoy getting my hair cut! I just couldn't seem to find someone who knew what was good for me. That all changed when I met Julie. Her hair cuts are fabulous and I can always relax and know that my hair will look great when she's done! Chrissy does great color and highlights, too. The staff are all very friendly and welcoming. I always look forward to my appointments! It's great not to be searching for a hair stylist anymore!!!! read more

Just moved out to Atlanta and this was my first salon experience out in Georgia. Atmosphere was beautiful and staff was friendly. However I asked for ombré and in return received highlights, this was not what I asked for, for a salon this expensive I expected to receive what I paid for, I will NEVER be returning ever again, advice for staff: the only way to maintain customer satisfaction is provide the services asked for. If a girl wants ombré, give her ombré. Plain n simple. read more

When I first booked an appointment with Karma salon, I had asked to have a cut done with Jennie as I had a recommendation from a co-worker. The salon called and confirmed my appointment with Jennie for a few days later. When I showed up, they were running a little behind and so someone else took me and washed my hair and got me ready for my cut. When I got my cut (had already started) I realized I was not with Jennie but with Julie. I went to pay and it was $80 ($100 with tip). I was somewhat okay with it because it was a very nice cut. It was about a year later that I went back to the salon because I couldn't fathom paying $80 for a cut every 6 weeks. I decided to go back and give it another try and made sure I was with Jennie as I heard she was great. Something was going on with the receptionists at the time because I got several calls about my appointment. One person called me and told me Jennie needed to cancel. When I called back to reschedule, someone else told me that was incorrect and Jennie would be there and not sure why I was told she had to cancel. I then got another call from them on a separate date questioning why I wasn't booking with Julie because I was her client. I really liked Julie, I just didn't want to pay that price and I had never intended on booking with Julie in the beginning. I just went back for a cut this next time as I can go a long time between highlights and I typically get too blond so I am always hesitant to get anything unless it's been a long time in between. I talked about getting highlights but that I didn't want anything drastic or too light. I made a future appointment for a cut and highlights. When I went in, they started rolling off all these costs- $40 for cut, $45 for a toner (no salon has ever charged extra for that before) and then $100 for the highlights. I thought that was insane but went with it because I thought since my hair cut was so good, how could it be bad. I ended up being a little bit lighter than I would have liked but my hair looked pretty good. I made another appointment for a *few* foils about 7-8 weeks later. I was worried when I kept waiting and waiting for the foils to dry for I feared my hair would be SO light. It was pretty light looking in the lighting that they have (it's pretty dark in the salon) and so I thought this is light but okay. When I got in the car I about died at how WHITE my hair was. I was so mad because I just spent another $125 to be very upset. I was also not told that her price for cuts went up $10 since the 7 weeks I had been in prior. I didn't appreciate that. I gave it about a week and then I had to call back to see about getting some lo-lights to offset what I had. They were very nice and called back to get me back in to correct it. I didn't go but as another week went by I had horrible roots (not even two weeks later). I have never had this bad of roots in my life and I have been highlighting for a long time. I just couldn't take it so I called and they told me, again to come in and would fix it and it would "probably" be no cost unless they had to do something drastic. It was Christmas Eve and I needed something done fast so I made an appointment somewhere else to have it toned down. All in all, I appreciate them trying to accommodate me but I will not be back. I have spent entirely way too much on my hair in the past three weeks to be so disappointed. read more

They did horrible job with my hair. My hair burned and looks so unhealthy. I was just needed to root touch up. I bought groupon and try this place. they charge extra for low lights. When she was done my hair, it was orange. They try to fix it and, they made worse. They charge extra for "fixing". I end up paying 2x more than what I already pay to groupon for horrible burned orange color hair. I will never go back there again. read more

I love Karma! The salon is super cute and the services are great! The prices are a little higher than salons in the area but you get what you pay for. They make you feel like a princess every time! read more

Save your time, Save your money, And most of all Save your hair! There is only one word to describe my hair and that word is HORRIBLE! Everyone was very nice in the salon but they either do not know how to do hair or they did it on purpose to get more money out of me. I went in for blonde hair and came out with orange hair. When I arrived the wait time was short and everyone was very nice. I discussed with the stylist what I wanted done with my hair and she immediately started to try to get me to buy more services. I told her with The color I was going for she should have been able to achieve with color alone and no toner. I have had my hair done enough times to know how it responds to color. I told her I did not want any brassiness or orange in my hair and even told her she might want to mix some blue or ash to keep the brassy color out. Well she did not listen and told me in the beginning that I may need a toner and it would be 55.00. I told her we should be ale to get what I want with out a toner so I feel like it was done on purpose just so I would have to purchase the toner also. Anyway I sat there looking at my hair saying to myself Never Again!! I was not ugly and I did not say a word about how horrible my hair looked. Even the owner had the nerve to say your hair looks great which made me wonder is she blind??? I have been to a salon before where the owner would not have let you walk out with hideous looking hair because that is a reflection on her. I went to Sally's beauty supply and the lady working laughed at my hair. I laughed with her as I told her to hurry and give me something to fix it before anyone else saw it and started laughing. To the owner: either one, get better stylists, two, stop being greedy remember "karma" or three, do not let people walk out of your salon with hideous hair. It will only come back to hurt you and you business. Thankfully I was able to fix the orange hair with what the lady sold me at Sally's. It cost me 8.14. It cost Karma a customer and I will always let everyone know where NOT to go. read more