This was one of the best experiences I've ever had. My upper back was killing me so I decided to visit this place and have a full body massage. The guy at the front desk was very welcoming and kind and he guided me to my room right away. The therapist greeted me as well with a big smile and asked me which areas should she give more attention. After I explained her how I was feeling I just told her that I need a deep tissue massage. She was incredible! She was concentrated professional and aware about the areas I pointed out to her. I stayed in that room for one hour and I came out a different person. More relaxed and calm. My experience was exceptional! I'll be back soon. read more

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Susan was amazing and super attentive! Just the pressure i needed to get all the kinks out from traveling and work/life stress! And super affordable! Will be back asap! read more

Great massage, very clean place. Easy to make appointment and very accommodating. Highly recommend!

Kata spa is a really great place to get a massage. I requested one on the same day and they were able to accommodate me. I really need a neck massage because I had a bad cramp in my neck. The lady did wonders and really helped. It's on the second floor of a walk up just fyi but the staff there are professional, and it's clean. The place is quiet and warmer than I'm used to. Which is great, they use hot stone and oil along with can walk on your back and give you a nice stretch! Definitely recommend :) read more

This review is solely for the owner, a man with glasses, who was extremely rude. My husband and I get massages regularly and have never experienced such poor customer service. We were about 18 minutes late due to a personal issue and returned a call within 14 minutes. When we arrived, the owner opened the door and immediately yelled at us without letting us explain. Instead of offering a shortened session or rescheduling, he told us never to book again, claiming they're a "small establishment." Despite multiple apologies from my husband, he remained rude and dismissive. I'm glad we didn't give this place our money--do yourself a favor and avoid it. Terrible experience!! read more

Incredibly disappointed to arrive and find out that my appointment was cancelled. No call or text received at all which was clear by looking at my phone, in spite of being told they had called and texted. read more

I have mixed emotions about Kata Spa. When I first started going there I absolutely loved it. Loved it so much that I bought a package deal and would go about every other month or so... The last massage I had in that package deal was when they left kind of a sour taste in my mouth. (I did go back two more times after that bad experience, because I liked this place so much) I'll touch on that experience now. It was in August (if my memory serves me correctly) the year before the pandemic hit. I was wearing a button down shirt open with a tank top underneath & some Jean shorts. I thought I was looking nice. I am heavily tattooed. Full chest & two full sleeves. After I got my massage the lady at the desk gave me a water to drink (which seems like they stopped doing now) and she tells me something along the lines of Oh I'm glad you got your massage. No one wanted to massage you. I was confused I was like what?! Why? She walked me to the hallway door, because I was kind of loud. She said well you look kinda of scary, you know... with all those tattoos. But I'm not scared. I like it. Now I am bad when it comes to stuff like this. Was that just an awkward way of her paying me a compliment or where the ladies that work their actual scared of me because I have a lot of ink? I'll never know. (She wasn't at the desk the next two times I came. It was a man) Anyways. I've never had a bad massage there. Since going back I see the prices have gone up slightly. I usually always get an hour deep tissue. Aside from that one experience I'd say this is a good spot for a massage. It's clean, quiet & therapeutic. read more

If I could give negative stars, I would. The massage therapists at Kata Spa are really good, and the place itself is excellent. However, I have l experienced significant issues with the man at the front desk, who may be the owner. His behavior has been extremely unpleasant and could be described as either racist, rude, or highly arrogant. For a couple of months, he mysteriously claimed that everything was booked out and unavailable for us. The phone was also mysteriously out of service just for us. He also refused to book my husband for a massage because he did not approve of the tip amount given last time. He told me that on the phone specifically. Another time, when I tried to reschedule an appointment, he told me to never call back again. Others here have also experienced the same treatment. This behavior is incredibly annoying and unprofessional, overshadowing the otherwise good service provided by the therapists. read more

I love this place. I have been going since they opened which has to be at least 8 years ago. It is clean and I have never had a bad massage. They are accommodating with scheduling and are always so kind. read more

Love it! Very professional, clean, reasonably priced and a really good mix of techniques. I've only gone a few times but each time the massage was amazing. I'll definitely be back. read more

Kata Spa used to be a better place, but it is no longer the case unfortunately. First, it's so hard to get an appointment. They never pick up a call or reply to messages. The only way to secure a spot is to walk to the spa physically and ask their availabilities. There used to be a nice female receptionist who handled all the service related matters, but she has left the spa, and the guy who claims he is the owner of the business, is so disorganized and doesn't care about customers at all. He's a rude, emotionally unstable, and hot headed person who wears glasses. Their masseuse quality also went down fall. The service is not good at all. They don't use a timer to keep the duration of massage either and always do less than what you booked for. I don't recommend this place at all anymore. read more

Excellent massage, booked the same day, good prices and nice decor. Definitely therapeutic!

Top quality and for reasonable prices. Outside of Chinatown, it's been hard to find a place that's clean, professional with great massages, at good rates. I've been to top hotels where it feels like you're being massaged by a noodle, and to tiny spots where it feels like you've wrestled a bear. Kata has been a perfect in-between - great pressure, a variety of massage options, and overall, you feel like you've gotten your money's worth. I've been back so often that i signed up for the packaged deal which sets it pretty competitively against those Chinatown stops. Definitely recommended for those looking for a great massage. read more

I have been coming here for massages for a while, and have always been satisfied with their service and high quality. Recently, I started feeling lightheaded all of a sudden during the massage and the masseuse and owner promptly stopped and helped me until I was feeling better. The owner went an extra step and described some possible causes that I can look into. I am extremely thankful for their care and will highly recommend to anyone. read more

I can't speak on the massages but the customer service is terrible. I usually do my research and request a specific therapist even as a first timer but I read other reviews where this establishment didn't allow such requests. So I reached out by text. The rep responded in a very condescending tone and clearly was not interested in being helpful (see the pic). It puts me off from ever giving them business. Get a better receptionist for your spa. read more

Kata Spa - Rude response - Massage Near Me - Long Island City, New York

I have (unexpectedly) been coming to Kata Spa weekly for the last month. I say unexpectedly because I've never gotten weekly massages before. But thanks to a combination of intense work stress and finding a magical masseuse to relieve that stress, Kata has my business. I regularly see Helen. I don't know what magic she performs, but almost every time I see her, I leave feeling incredibly relaxed, relieved, lighter, and sleepy. She really knows how to find all my body's trigger points, and I am impressed by how she listens to my body. I feel like that's the sign of a good masseuse. Listening and responding to the client's body. She somehow knows where to target and for how long. She pushes my trigger points just far enough where it's deep but not dangerous. (Trust me, I've been one masseuse who literally left me severely bruised and damaged). I go in as a tight ball of work stress, and I leave feeling like a person again. The prices are also great. I've never had issues booking with them. They've always communicated professionally with me. When I book, I ask them what female masseuses they have. And I've been able to choose Helen if she's there. I'm open to trying their other masseuse as well. They only take same-day appointments which has its pros and cons, but that kind of system actually works out well for me because my schedule can be unpredictable. There are a few areas where they lose some points for me. I don't like their music. I prefer more ambient music during a massage, like yoga music. But theirs has a melody and a light beat. I don't know how to describe it. It's soft music, but regardless, I find it unrelaxing. I sometimes have to ask them to turn the music quieter in my room. Thankfully, they are happy to accommodate that. There are some things that I normally like in my massage that are missing or I prefer a different method. Kata Spa are happy to accommodate requests. So I'll test the waters on if I like the massages more if I customize them. If not, I'll just stick to Helen's status quo. Some people may find the thin walls distracting, but I don't mind. It's generally very quiet, and if people do talk it's for a very short period. Overall, my experiences at Kata have been very good. The quality of the massage and the price keep me coming back. read more

Great prices. Massages are STRONG! Make sure to speak up and say what you like and dont like. The staff are really nice and take reservations last minute. Reservations can be made by text. A good neighborhood find. Better than a nail salon massage. Clean, private rooms. The prices keep us coming back. Great for a quick fix and relaxation. read more

This place is fantastic! 5 stars... 1-Massages always feel amazing. 2-Staff is so personable & extremely friendly. 3-Appointments can be booked via text message. 4-Location is cute & clean (note it's up one flight). 5-Spa packages reduce the price if you return. read more

Professional and amazing. Make sure you book ahead of time because they can get busy. Be sure to be 5 minutes early.

I'm very sorry to leave this review, but I have to. I would never return to this place because of the owner. I had been coming to Kata from before I was pregnant to get some relief from a shoulder injury that I sustained over a decade ago. Once I became pregnant, I mentioned that to my practitioner and we did a prenatal massage with me being on my side. Unfortunately, the tables provided did not have enough cushioning to support both of my shoulders - (the one with the injury and the one that is totally fine). So when I turned to either side, I could feel the pressure sustained on either side. I took note of that and said that I would mention that to them, the next time I come. And all I would need is extra cushions/towels. In asking them for extra cushions the next time around, the owner proceeded to say that they have utilized that side-lying technique with other prenatal clients with no issues. I told him that every client is different and that I would need extra cushioning. I didn't understand why extra towels/cushioning was such a difficult thing for them to agree to, but instead of accommodating, he continued to troubleshoot my health and said that I would need 'clearance from my doctor' in order to come back because it sounded like I had a 'more serious issue'. I reaffirmed that even my shoulder that has NO issues sustained pressure during that session because of the tables and how hard they were from that particular side position. ALL I needed were extra towels or cushioning. I even suggested bringing my own as I live nearby. They said they felt it was too much of a risk and suggested another spa - Earth and Sky - around the corner. As a pregnant person, who my doctor has *recommended* for me to get weekly massages, I've never felt so disregarded. As a woman, I feel like what's most unfortunate is that we are challenged so often when it comes to what we ask for, in regards to our health. We are rarely listened to and advocated for. This was the case with Kata. I look forward to never returning and going to a place that will listen to a client (particularly, a pregnant woman) on what she knows she needs for her own health/body. And not try to assume to overtake her own knowledge on HER health and then deny her services because of it. There are too many massage places out there to undergo this kind of treatment. If you are a female and/or pregnant, please try another place like they suggested, since they do not feel equipped to deal with simple requests should you have them in regards to your pregnancy. read more

Great place reasonable prices Felt great after and will definitely go back again - highly recommend deep tissue read more

If you are in LIC and looking for a spa place, don't look beyond Kata. I have been to many upscale spa places and Kata beats them all. Their price is super reasonable and your body will feel super relaxed after the massage. The place is clean and well maintained. Highly recommended. read more

This review is SOLELY on the owner/manager. 1 star is already a compliment. He talks down on you like your typical condescending prick, not to mention how racist he is towards colored folks. Yeah, I've witnessed it. A phone rang and the receptionist picked up, she seemed new and struggled with the phone call. He shortly took over and hung up immediately. He then said "You can tell he's black. Can't you tell he's wasting your time? It's so obvious. This is a legitimately spa ok?". My god, how horrible of a person he is. He's all smiles if you're lucky but when you leave, his face changes. If you're colored and he treats you well, it's because he's after your money. Nothing more. There is no customer service with this one. Again, this review is ONLY to the owner/manager. read more

I have severe rheumatoid arthritis. The masseuses here can always tell exactly where I need work, and are sure to check in just enough throughout the appointment to make any necessary adjustments to pressure. I have been hesitant to get a massage during COVID-19 for obvious reasons, but their studio, which is always quite sanitary, had all of the necessary precautions in place -- temperature checks, sanitizer, masks, and disposable table coverings -- to make it feel safe for all parties. I recommend them highly, and hope that anyone else getting services at this time remembers to tip them very generously. read more

Loved this place! The receptionist was so sweet and welcoming. I was in town visiting my cousin from LA and the flight wrecked my back. The massage really helped, and the salon was very clean and relaxing. Thanks Kata! read more

Positive experience here! Receptionist was kind as well as Susan my massage therapist. I received the 60min Swedish massage as a treat for myself. In terms of noise I did hear sirens ring outside but it was not an issue for me. I am docking points only because I wasn't asked or told when she would roll my underwear sown for the butt massage part. A little alarming at first but it did feel nice. If the owner reads this I highly recommend training employs consent over "sensitive" areas just so we know whats going on. Other than that I got over it and I'm feeling much more loose :) read more

Kata spa is very clean and spacious! Front desk is welcoming and staffs are kind. The massage therapist did great job.

This place deserves 1.5-1.75 stars. Two if you're being generous. Just so you know - my wife and I for massage often and we've been everywhere from St. Regis to local mom/pop to cheap Chinatown massages My wife and I went for massages today and the experience was ruined by the owner. This deal was not honored by the Kata massage or the owner. We had 12pm appointments and we showed up early to fill out paperwork. He wrote down the time wrong and scheduled us at 11:45AM. BEFORE even greeting or welcoming us to the spa he said that he was going to cut our massages short because we were late and yelled at us. We said were not late and said we can reschedule or he can refund us our money and we'll go somewhere else as he is not the only spa in town. Finally he admitted he made a mistake and said the massages would not be short or rushed. I was on the massage table just after 12pm and I was out of the massage room and walking out the door by 12:56pm. This time includes getting undressed and dressed, the few minutes you wait for the massage therapist, the 1-2 minutes the therapist asked me at the end just to lay on the table to get some water for me, and getting dressed. He claims he gave us a full hour massage. The massage itself was rushed and for a one hour hot stone massage i had maybe at MOST 10minutes of stone work/stone time. My wife said her massage therapist was decent - and if it was the appropriate length of time and not rushed maybe worth $60. For me I'd rather go to Chinatown for a better massage. AFTER THE MASSAGE he offered me a Coke - who offers someone a coke after a massage???????? He was rude, he yelled at me and my wife which is unacceptable and he didn't honor the deal we purchased and didn't seem to like the fact that it was Livingsocial. He didn't even care that we were completely dissatisfied The good: - the therapist which were average are friendly. Clean, local, the bad - all the above, rude owner, didn't take ownership of the mistakes, blamed the therapist for the time issue which he was responsible for, Can hear as people walk around because of the floors, not good calming Asian music We really wanted to like the place as we live so close. It was terrible. read more

We wanted to experience what it would be like to get a massage outside the city and we found kata via Yelp. Overall experience wasn't bad. Jean the receptionist was a young bubbly personality, a little over the top, but hey, every man to his own. The spa was clean, and the music just how I like it. My masseuse was Lulu. An older lady who didn't speak much (my preference) and she knew what to do especially with my knots in my left shoulder. Cons- I didn't like that I could hear someone else been massaged in the other room. The walls are a little too thin. read more

I booked a massage for my friends birthday. The day of the appointment the receptionist who booked the appointment told me the salon is closed, but on their site it says they are opened seven days a week. I live in the neighborhood and am shocked at what seems intentional selective customer service--- I was left having to make a new plan for my friend---FYI-- closed on Wednesday but will book an appointment for two massages-- keep you posted! read more

I LOVE THIS PLACE! I've been here quite a few times and each time is a blissful, relaxing experience. The masseuses are attentive and do a fantastic job. They always ask about areas of attention before starting. I like how they start with above sheet work too, its kinda nice to have a wholesome back-cracking experience (lol) before diving into swedish massage. Will continuously return and probably buy a package as I come here atleast once a month. Highly recommend for a good massage in LIC. read more

Really good massage for a very fair rate. You will need to text for an appointment. The space was clean and professional. Glad I found this spot. read more

My favorite place for massages! I've tried a few diff therapists and they're all great. My fave so far is deep tissue, I have a bad back and neck and every time I've gone to Kata Spa I leave feeling so much better. I've gone before and since covid and they've always been super clean and sanitized. The receptionists are also really sweet and make arranging appointments seamless. Looking forward to my next visit! read more

I had crazy lower back pain from lifting this week. Definitely going to change my belt. But found this place around where I work. My therapist, Coco, beat me up good! I've never had a Shiatsu massage before. Hella painful but I felt so good after. Much looser and my lower back pain eased tremendously. Will definitely be back! read more

My husband booked an appointment for our massage therapy last minute. I've been having neck and shoulder pain for couple days now. The staff were very responsive and accommodating and we were able to book last minute. The interior is very calming, with a music playing on a background. The staff are very nice and professional. We definitely enjoyed our time here. Will be coming more often. They offer variety of massages, including prenatal. read more

Kata Spa - Massage Near Me - Long Island City, New York

Long overdue review. I love this place - great value massage. I've tried all the therapists at this point and they range from very good to terrific! Easy to make an appointment, very relaxed and clean facilities, and very nice receptionists (shoutout to Jean and Sean). The owner Joon is also very nice. Very satisfied deep tissue customer! read more

There are deals on massages here! My back hurts for days, could have been a pinched nerve, but my pain was gone after just one session.

This negative review is not of the quality of the massage, but pertains solely to the poor customer service I received from the front desk, after being a returning customer for months, and the nonchalant attitude from the owner himself (a man named Joon). This establishment claims to not take advanced reservations with specific massage therapists until the day of. Yet, on numerous occasions, I have requested appointments with certain therapists as early as 6 AM the day of (4 hours before their opening hour) only to be told that that particular therapist's schedule is already "fully booked" for the day", or that she only had one spot available. As a returning customer, this was frustrating to me as it clearly showed that the person taking reservations was showing favoritism toward certain customers (how is one customer told that no advanced reservations are made, whereas others seem to be able to book in advance?) I have attempted to reach out to the owner so that I can get a better understanding of the reservation policy; no response from Joon. I then decided to regularly inquire about the availability of my preferred therapists, in hopes that one day I would be told that she is indeed available. After weeks of these attempts (none of which were successful), I received a text message from the owner (Joon) telling me that they don't take request appointments because they are "a small staffed team" and "taking request appointment gives them limitations". I then got on the phone with Joon and asked him to explain how this policy seems to be in effect for me but not others; I even brought up the specific experience of being told a therapist's schedule is booked for the day as early as 6 AM. Joon attempted to discredit my story; fortunately, the correspondence in question was through text messages, so I took a screenshot of it and forwarded it to Joon. At this time, I had previously purchased a package of 4 massages and had one session remaining. The ultimate response I received from Joon, after being a loyal customer, is: "If she [the therapist] happens to be available at the time of your visit, we will assign her to you. I can process a refund for your last remaining session if you wish." This event took place in May of 2019. Since then, I have tried calling the establishment to make a reservation (with no particular therapist) yet I am yet to have someone answer my calls. Occasionally, someone seems to accidentally answer and then instantly hang up the phone. I got the impression that the owner has instructed his staff to not answer incoming calls from my number. To verify this theory, I asked friends to call from their own phones directly after I make an unsuccessful attempt reaching the spa's landline. To no surprise, my call did not go through but theirs did. Once again, this review only pertains to the poor management and customer service at this establishment which, from my experience, is top-down. The massage therapists themselves are at no fault here. read more

This place is heaven!!! I have had a very mentally and physically distressing year and every time I come here, all my worries just disappear. I have had pretty great massages before and I love this place the most! What makes it so good? The ease of scheduling an appt. The fact that you can text/call on the day and be seen. The hushed conversations, the super-nice and welcoming receptionist who always makes sure your experience is great and makes you tea at the end. There are no overwhelming candles or fragrances, no overwhelming music. It's never loud so your relaxing experience is never interrupted. Best of all, I have had 3 different masseuse and I can only rate them from good to amazing. The current person I go to is just phenomenal. She knows and remembers where my knots and painful spots are! And always tries her very best to loosen those knots! The price is decent and comparable to good massage places in the city or even jersey. And they have packages that are small so you don't feel like you are committing for a long time. I never thought that getting a massage regularly every 2-4 weeks is worthwhile way to spend your money. But this place makes me want to keep coming back!!! Thank you guys!!! read more

wonderful service, kind people and easy process. definitely my to go spa around LIC. Their massage quality is way better than the other places I tried and I am very happy to find this place. Give it a shot, you won't regret it! experienced: deep tissue read more