I absolutely love the variety of main food dishes you can get also the selection of ice cream is all plentiful. Only thing I would complain about will have questions. Is this the price but with buffets being small and smaller in American society I like the idea of having at least something like this in the area. read more

I almost gave a 1-star for how bad it was. Upon entering you are greeted with, "what's their ages" rather than welcome to Katana. The pay screen is embarrassing with no custom tipping options only 15%, 18%, 20%, and no tip. The hibachi bar had a decent selection of options. Sadly, the steak was tough and the hibachi overall had lack of flavor. Practically everything on the buffet appeared to be dried out especially the fried chicken. The sweet and sour chicken was gooshy in the inside and didn't taste right. Every visit seems to be a disappointing experience, but wanted to give it another chance. read more

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This was our 2nd visit in some time. The first visit most of the food was cold, so most of it got pitched. Today we thought we'd give it another try, again all the food was cold, neither my husband or I could stomach the cold stuff. On top of that the room temperature was cold. We won't be giving them a third time. So sad especially since they charge $36. For 2 seniors to eat, and they can't eat it because it's too cold. We told the waitress twice about the cold food. Very disappointing! read more

8/10 nice buffet always a table ready ... no wait!! Bathroom needs attention but Canton got some trifling ppl! read more

Katana Buffet - Outside - Chinese Near Me - Canton, Ohio

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I was recently on the hunt for an all-you-can-eat Asian buffet and came across this place, which seems to have taken over a former Hometown Buffet location. Knowing it's a buffet and not a Vegas-style experience, I set my expectations accordingly. The quantity of food here is one of the best I've seen. The value is pretty good for the amount of options you have, but keep in mind that the quality is what you'd typically expect from a normal Asian buffet--which is to say, "meh." This is easily in my top 3 list of buffets I've tried within a 100-mile radius. While the food quality can be questionable depending on the dish, the taste is generally good across the board. The variety is truly the main draw here. Overall, it's a place to go when you're looking for quantity and variety without breaking the bank. Just remember to set your expectations lower than a high-end restaurant, and you'll likely leave satisfied. read more

Awesome food. Fantastic Restaurant ! Can't wait to visit there this Monday and eat fantastic food !!!! My favorite Chinese Restaurant ! :) read more

Great variety of selections and everything fresh and hot. Service very good and they kept are drinks full.

For starters I spotted a table close to the hot food and started to go to that one.The waitress so"No, that table for 5" but there were only 3 chairs and it was the same size table as where we were seated. Cold or lukewarm food for the most part with little or no flavor. The noodles were cold and sticking together. I had to flag down a waitress to get salt & pepper. Our waitress was good at cleaning the plates but not in asking if we wanted more coffee (never filled a second cup) . Tips are almost demanded as the fortune cookies are on a tray with the waitress name and "Thanks for the tip" written in magic marker. She didn't deserve it but I didn't want a scene as I've read others about being chased into the parking lot demanding tips. NO I WOULD NOT RECOMEND TO A FRIEND ! read more

We were here for our yearly trip to Amish country last October, and needed someplace to eat on Sunday. We came here our first night here and loved it so much, we came back at the end of the week. This year, we came back again on Sunday night. Now, it is a little pricey, but no more so than any other place I've been. The place was busy and they seated us immediately. The food was filled, hot, and flavorful. The ambiance is about what you'd expect at a buffet, so that is a non-issue to me. We weren't going for the ambiance, we were going for the food. And it was good. read more

Everything was good including the chicken and the mango jello cubes and I tried sushi it was not so good but everything else was great

First off they have a sign that reads, If you do not finish your plate we will charge you for wasting. Second if you pay with a credit card the servers get very nasty if you don't leave a tip. I watch workers chase a lady down bc she only tip 15 dollars for a group party. They paid the price. Tips are not a must people. The food wasn't season, under cooked food and not a good variation of food. They have numerous health code violations. So look into before going. read more

The food was delicious...green beans perfect...broccoli cooked perfectly. Hibachi chicken yummy! The servers were smiling, welcoming, and all spoke to us greeting in passing. It felt comfortable and relaxing. We were pretty surprised at how much they all cared! read more

So disappointed in the service staff here tonight. I watched as a couple got up to get some food and their table was immediately cleared and someone else seated there when they returned with their food. Same happened to the couple next to us and when they came back to people in their seats, they said they were sitting there, the server who had stuck her hands in their cups to carry both away with one hand, brought them back. The same drinks she had her fingers in. Another server couldn't get off her phone long enough to seat people. I was shocked. Put your damned phone down and pay more attention to who's really gone before clearing a table and seating someone else there. read more

I have been going here for years. I don't understand the negative reviews as my experience has been very good. You won't find a greater choice of dishes in N.E. Ohio. They keep everything fresh and hot, no lack of attention, someone is always filling, stirring, and cleaning . Used plates are cleared and drinks refilled promptly. Once in a while I encounter grumpy staff but that happens everywhere. I have been going here 2 or 3 times a month and look forward to my next visit, read more

This used to be one of the best asian buffet's in NE Ohio. A lot has changed, sadly. They don't have some really basic asian dishes like rice noodles and other dishes have really odd flavors like shrimp with some sort of fake butter taste. The sushi is also unappealing except for traditional california roll. about the only good thing is the hibachi/mongolian grill where you can pick your raw items and they cook it for you. Otherwise, a lot of dishes did not seem fresh and weren't even very warm. I would recommend that your first go around the buffet to just take small amounts of each item to sample it--even if you've been to Katana before. Don't assume something will be what you think it is. Made the mistake with certain dishes like the shrimp and chicken wings which weren't any good. Also, their in-your-face tip situation is a tip off that their staff is likely not paid or underpaid that they are so desperate for tips. I did see another customer had left a $2 tip on a $50 tab...not sure how you can do that in good conscience. I would recommend paying tip (in cash) after your meal and not when you pay at the front desk--in the past, it seemed like the staff did not trust management to given them their due tip. Service (clearing dishes, refilling drinks) was excellent. read more

This place used to be soooo good... Has really gone down hill... Barely warm food, old wrinkled up green beans, stale hard tasteless deserts, re-serving food from the day before... Staff VERY unfriendly and looks down their nose at Americans... Sad! Staff is VERY rude, and talk about people, as they do not think that anyone could possibly know what they are saying... Talking in their native tongue about people who leave them a tip is TERRIBLE!!!! read more

Been there a lot over the years. I would never go back again. Hard to find tasty food - staff have bad attitude. It's just a waste of time, and what a shame...no one there seems to care. read more

It's about what you'd expect from a buffet. There are a ton of food options - some good and some bad, and you're inevitably going to find some cold food out of all the various options. The thing that threw me for a loop is that they don't have pricing on their website (which isn't mobile-friendly either), and there's no pricing posted at the restaurant either. We went on a friday afternoon for lunch and it was $13 per adult, $10 for my 10 yr old and $7 each for my 3 and 5 yr olds. read more

Went to have a good family dinner and rushed us out. They was taking all the plates and drinks as we was still eating and I asked for a drink because they took my full cup and wanted me to buy another one.. very disappointing for $100 meal read more

Horrible place to eat none of the food is very good at all! And also I left my wallet there overnight tried calling thousands of times didn't answer then we got there and they say they didn't find it, I left it on the table read more

Food is great, and atmosphere is really pleasant. Service was also really good. I come here regularly and bring different friends or family every time. It is always loved by all. I highly recommend Katana for an excellent dining experience! read more

If I could give them less than one star I would! My husband and I used to go here back in the day and the food was good and service was pretty good. Well with inflation and rising prices the buffet was no longer in our reach to go as much as we used to. It had been 2 years since we went but we decided to take my grandmother out for her 85th birthday there and spend the money we didn't really have much of. Well anyways, we brought my 4 year old daughter who got worn out from playing and NEVER eats anything at buffets, she will only eat food at home (she has a sensory processing disorder so she's a bit different). Well when we came in we told the lady for 4.. me, my husband, grandma, and my mom. We knew my daughter would sleep through the entire thing and never would touch any food anyways... the lady STILL charged us for my daughter... 5.99! Well I didn't say much really.... it is what it is... tried to let that go. Then the lady told us to seat ourselves.. so we did but then another lady made us not 2 but 3 times til it was seen fit for her where we sat... still didnt say much... but she ended up sitting us by 3 very rude men who kept talking crap about my 4 year old daughter who mind you WAS SLEEPING. Well I bit my tongue on that I dont really like conflict and it was my grandmas birthday. Well... ate the food which has went DOWNHILL since the last time we came a few years ago but didn't complain much. My husband left to take my daughter out to the car because like I said she was tired and me my mom and grandma began to leave, mind you we didn't even have time for my mom to get her purse out to leave a few dollar tip which she always does until TWO ladies that worked there (one who which on filled my water once and no one else needed a refill) started TAPPING on a tray that had fortune cookies on it DEMANDING a tip REALLY LOUD in front of EVERYONE, before we even had time to leave a tip! It was so embarrassing!!!! My mom still gave her a tip but I told my mom I wouldn't have even gave a tip after that stunt they pulled! We will NEVER be back to Katana! And we will spread the word with how unpleasant this trip was!!! I never usually leave reviews on anything but this was a DEALBREAKER! NEVER AGAIN!!!!! read more

I arrived in Canton yesterday to do missionary work here. On my way to Panera Bread this morning to have coffee, I noticed Katana Buffet and Grill nearby. Eventually, I opted to have lunch there. They had a good assortment of food. Three things I particularly desire in an Asian buffet: sushi, a hibachi grill, and many ice cream flavors. Katana had all of them with eight choices for the latter. I would give them a higher rating if it weren't for how they handle money. While paying for my meal in advance, I noticed a tip jar on the counter. I gave the cashier a $20 bill. She gave me $6.15 in change (not the $6.16 I should have received). I didn't say anything about that. Still, a cashier should be mindful to give customers all the change due to them regardless of the amount. Then I noticed my receipt suggested gratuities ranging from 18-22%. Usually, I don't tip at buffets because I'm dishing up my own food. Sometimes I'll give a dollar or two if I receive exceptional service from the server who takes my dirty dishes and brings me glasses of water. Mine at Katana did an okay job. But before I got ice cream for dessert, the server brought me a tray with a fortune cookie on it. The tray had "TIPS" written on it. Just as I don't like preachers pressuring me for offerings at church meetings, I'm turned off when restaurants get pushy about tips. Instead of taking the fortune cookie, I placed it back on the tray before walking out. UPDATE (10/31/24): I ate at Katana again since I couldn't find another Asian buffet in Canton. This time I got a discount. I wasn't aware they had a senior rate until the customer ahead of me in line asked for it. Once again, the cashier didn't give all the change due to me. I politely asked for the three cents that should have been included. She took them from the tip jar on the counter. Then, I requested a booth to sit in. Not counting a whole section that was empty, the employees refused to let me sit in a booth that remained unoccupied the whole time I was there. Again, Katana has a good assortment of food, but their customer service needs improvement. read more

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The food wasn't like it used to be. it used to be very good. when we got up to leave the server was very rude and basically chased us down demanding a tip. when the tip was added to the purchase of the buffet in my bank card. I won't return. very disappointed. read more

The food and the service could improve and their prices my uncle asked for a hot tea and an ice water he only got ice water and they want us to pay extra to get the hot tea and the workers are just sitting around on their phones doing NOTHING AT ALL started cleaning up 21 min before closing time and they had an antifreeze jug inside the building as well as the plastic wrap used for sweet and sour sauce to avoid making counter sticky the woman replacing it PUT HER MOUTH ON IT before placing it down not only that but not even 15 min after 9:30 and all lights are off and all workers are gone I HIGHLY RECOMMEND GOING ELSEWHERE FOR CHINESE FOOD or any sort of food for that matter read more

The food is unbelievably good and they keep the food trays stocked and warm, cold food is very fresh. All in all it is the best buffet I've ever eaten at, thank you. read more

Stopped to have lunch waitress very rude,I asked for a refill of diet coke she gave me regular when I sent it back she was upset ,I got some chicken from the buffet I didn't like it she kept the plate to the side showed another waitress, when I was finished I left only to see my credit card statement where they charged me for an extra drink and for the chicken I didn't eat because it was overcooked.never will I go back ,if you go eat everything you bring to the table cause you're going to pay anyway read more

My fiance and I went out to eat. And as he's eating salmon almost chokes on a BIG piece of plastic. Tells the front clerk and they laugh and tell him no refund. Then tells him he put there. read more

Stay away from ice cream section. There is no supervision. Kids can come, lick the scoop, scratch with it and put it back (true story). Buffet was okay. They will demand for tip on the table. Even if you tell them, you already tipped with your card, one of the waitress wouldn't let us go until we put the tip on the table. Never coming again! Nasty place read more

I use to really like this place but some of the waitresses are rude. They have also got rid of many sauces (red hot and others), the ice cream toppings, as well as the coupons they use to run locally. It's basically got more expensive, while cutting corners. The rudeness I experienced last time was about the last straw. I was told to seat myself and then another waitress forced me to sit where I didn't want because the table wasn't big enough for 5 people. It's still a place I may go to from time to time but it's going downhill. read more

My grandson wanted to go to this restaurant after his high school graduation. The server came to fill our drink orders. She immediately very loudly started questioning the number of people that had been paid for. At this point, everyone seated around us is looking. So, we are going back and forth about the number of people on the receipt and the number of people seated at the table. It is finally established that the number of people on the receipt match the number of people at the table. The only reason I did not walk out is because it was too late to find another restaurant and I did not want to ruin my grandson's big night. She then started yelling that we didn't pay for the toddler in a highchair. My granddaughter is disabled, and I explained to the cashier that she wouldn't be eating. (already fed prior to coming because of medical issues.) The cashier said OK to my not paying for her. I told the server, yet she continued to get loud. She then stormed off with the receipt. She came back with the receipt and drinks and did not say another word. We did not see the server again until we were finished and the table was piled with plates. She offered me, and only me, a drink refill as if that would earn her a tip. No tip after getting loud and trying to embarrass me and I will definitely never go there again! read more

My 16 year old granddaughter had lunch t Katana with her friend on 10/29/23 .. They felt it would be fun to go to lunch. The waitress followed them out to their car demanding a tip. To their car!! !!!!! The girls thought the tip was paid in the beginning when they paid. You pay up front there. To have a stranger come to their car demanding a tip is ridiculous. Chasing them. They were so scared. Come on their bill was like $14. Were you going to slice off part of their tires for your tip. Do better Katana staff. Oh and the food wasn't that good. Nor was the service. Not one drink refilled. read more

Always happy with the food, and the ambiance even when busy isn't bad. Service is fast but you better tip or they will get you lol

Went on Sunday night. Arrived at 8 pm, 1 1/2 hours before close. We paid extra for crab legs. We had one plate and they were out. At 830 with an hour to go they started closing down food lines. At 845, they were mopping the floor and the Clorox smell was sickening. A horrible experience and when we brought it to the managers attention...he argued with me. We love asian buffets but will never return here! read more

Katana Buffet - a caution sign on the floor - Chinese Near Me - Canton, Ohio

Katana is not how it used to be! Food is barely warm. The service was even worse! We ordered for lunch, I guess, and it was changing to dinner so waitress came and told us we weren't allowed to eat dinner stuff. I asked why we were not given the option to pay for dinner and she walked away from me. Then the table next to me asked how we were to know what was lunch and dinner and she said simply "you can't" !!!! Will not be back they need to close up! read more

Absolutely the worst service I've ever experienced. They will literally yell at you if they think you're not going to tip. Had a family party here and they were given a generous tip and the woman still argued with us that it wasn't enough. Noticed that some of the seafood had a very strong smell and looked like mold on it. Never ever ever going back. read more

My first time there tonight with other family members and not only did they try to rush us out but grabbed my receipt and proceeded to explain to me what they thought was a appropriate tip for service!! Then stood behind us and spoke to each other in broken English about how they expected to be tipped and what they would do if not tipped per Their demands . needless to say I won't be going there again ! read more

Food was good but waitresses demanded a tip when we started to leave. The waitresses got in my daughter's face and required us to leave a tip before we could leave. There is a sign where you pay before you eat that says a tip is not included but appreciated. We did not appreciate the demand from the waitresses to leave a tip. A tip is earned not demanded. This restaurant is buffet style. The waitress only filled my wife's drink one time. Other than clearing our skates, that's all they did. We will not be back. Unfriendly staff read more

cornered me for tip when she wasn't my server asked if i was to broke to pay when i tipped at the front then they called me racial slurs. very disappointed that the service sucked, but the food was delicious. read more

There is a common denominator here and if they want to continue to stay in business they need to take these reviews serious and work to resolve these issues. Charging customers without authorization in credit card is illegal and begging for tips when they provide lousy service? Perhaps include tip in price to resolve the issue. I would also recommend customer service and hospitality training for all staff there. I know it's buffet food so my expectation is not high, but the food is deplorable. I'm sure if the health department came in and took temps of food on buffet they would be cited. Food is cold and has very little eye appeal or taste. They are losing business and will not last long unless they start working on rectifying all the issues that are said in these reviews as the reviews I read are right on target and can be fixed. read more