Good doctor. First class care. Well informative. He explained to me what is wrong in a language I…read moreunderstand. I was to ER few times. My problem was resolved after my second visit to Dr. Romman.

Poor customer service one of the worse doctors office I have ever been to. I was in the waiting…read moreroom for a hour waiting on my appointment. Mean while he ways training someone and he was being very to to lady he was training. This place is the worst! No consideration of any ones time that some took to see this ridiculous doctor.

I have the utmost respect for Dr. Berman. My son and grandson have seen him for years and has…read morehelped them both with ear problems. If you are looking for a dedicated, highly-qualified ear specialist who is very gentle with children, Dr. Berman is the one you should use.

He took a bead from my baby daughters ear. He helped her with hearing loss as a teen, he worked on…read moremy son's broken nose and he has been a saint.

I want to start by saying I have no complaints about Dr. Yoo. He was extremely informative,…read morepatient, and gentle with my toddler, and I truly appreciate his care. However, I am very concerned about the lack of responsiveness from the office staff. For nearly two weeks, I have been trying to schedule my daughter's surgery. I have left multiple messages for Lisa, the Office Manager who coordinates surgeries, but have received no return calls. When I finally reached her on 12/10/2025, she confirmed that preauthorization was complete and said she would check availability with the surgery center and call me back. Unfortunately, she never followed up. Since then, I have continued calling and leaving messages without any response. To provide context, here are the dates I've called: 12/04/2025 12/08/2025 Twice on 12/10/2025 Three times today, 12/12/2025 This level of communication is extremely unprofessional and unacceptable, especially given the importance of timely scheduling for my child's care. Please advise on how this can be resolved immediately.

I've seen Dr Yoo for a variety of acute illnesses and sleep apnea. He's always been funny and great…read moreat explaining why my ears and body do what they do. I'm relatively young so it's nice having someone actually explain why I'm experiencing what I do instead of gaslighting me or attributing everything to anxiety. And he's not afraid to tell the truth of your condition which I appreciate. Yes, the office can run behind some days but that's the unfortunate reality of working in a doctors office. I absolutely recommend Dr. Yoo as your ENT. (Houston ent the company itself can frustrate me if I have to call in and make an appointment. I much prefer the nurses in the office over the Houston ent generic line, but that's almost all major health groups at this point.)

Wonderful Doctor!! Really took the time to hear my issues and sent me for further testing. I had…read morethe results the next day - almost unheard of!! Will definitely recommend :)

I chose Dr. McDonald largely because of her very positive reviews, and I now wish I had trusted my…read moreusual instinct to research more thoroughly before agreeing to surgery. This has been, without question, the worst medical procedure I have ever undergone. I left the experience feeling like the focus was more on moving quickly to surgery than on my long-term well-being. I later learned that Dr. McDonald has part ownership in the surgery center where the procedure was performed, which made me uncomfortable. Looking back, I feel sinus surgery was recommended too quickly and the seriousness of it was downplayed. We did not fully explore other medical treatment options first, and I was not adequately prepared for the possibility that surgery could make my symptoms worse rather than better. Unfortunately, that is exactly what happened. Since the surgery, my sinus issues have significantly worsened. I've had a sinus infection on and off for the past two months and have gone through three rounds of steroids and three different antibiotics with little to no relief. I am far worse now than I was before the procedure. On top of that, I have completely lost my sense of smell and taste and have been unable to smell or taste anything for over two months, which has had a significant impact on my quality of life. Follow-up care was also disappointing. Communication from the office, especially from the nursing staff, was inconsistent at best. Getting help or answers beyond routine matters often required repeated effort, and important concerns seemed to fall through the cracks. Eventually, I sought a second opinion from another doctor. He offered several treatment options that had never been discussed with me previously, many of which did not involve surgery or repeated oral steroids. It made me realize how limited my original care plan had been. I take some responsibility for trusting the positive reviews and moving forward when I should have slowed down and asked more questions. Still, patients depend on their physicians to clearly explain risks, take concerns seriously, and exhaust reasonable non-surgical treatments before recommending invasive procedures. I strongly encourage anyone considering sinus surgery to get more than one opinion, ask detailed questions, and make sure you fully understand all available options.

I really enjoyed coming to see her. She is very professional and always has great advice for my…read moretreatment plans. As of now she is practicing and even follows the covid 19 guidelines encouraged by the cdc. When I first got to the parking lot i got a text asking if I were present. I checked in by saying yes and i was then directed to come in. I approach the door AMD knocked since it was locked. Once someone heard me they came out and checked my temperature for fever (I had none). It was quick and non invasive. I was wearing a surgical mask since I was encouraged not to wear the type with a valve . once I got in I was asked to provide my insurance. After we had sorted it out I was directed to sit which I didnt wait too long tbh. A nurse name Danielle helped me. She took my vitals (I even provided her my weight ) since she didnt have a scale but over all friendly on any questions/concerns i had about covid. I didnt wait too long for doctor either. It was a quick visit and I am satisfied on my overall charge upon leaving. I am confident that they had my health in mind and enacted an very clean hygienic/sterile atmosphere in light of the pandemic . keep up the good work ladies!

I attempted to make and appointment. The nice woman who answered couldn't even say the word,…read more"tinnitus". occupational hazard. The conversation was brief. We got the PII and insurance information out of the way. Then we attempted to schedule and appointment. The soonest to their location near me was 12:12pm on Friday. Then I was told that I would need a hearing test first. Ok. That makes perfectly good sense. You sort of need data if you wish to event attempt to speak intelligently on subject. Then I was told that I would need to take the 8:45am, appointment in order to have the hearing test. So I thought the 8:45am would be for the hearing test and then I would see the doctor. No. The 8:45am was to have a consultation with the doctor. Then I was to have the hearing test. She lost me there. The 12:15pm was for a consultation with the doctor as well without a hearing test. A hearing test apparently doesn't matter so why the need to change to 8:45am? I could get the hearing test at a later date. The point is that they wanted me to burn a visit, which is time, money and needlessly goes against my insurance. I asked if I could just get the hearing test. Of course. But I would still have to have the consultation and followup visit. Huh. Sound like they're just padding the books. I should've been given the hearing test and then seen the doctor. Then we'd actually have something to talk about. You know. Those little data details called test results. The young woman was nice. She did tell that she hoped I got the help I needed. Man. So do I. A doctor's office that is more concerned about my health than its bottom line would certainly be nice. Sad day...calling them only made the ringing in my ears worse.

OH EM GEE! I live in Houston and usually schedule my doctor…read moreappointments in Houston but I decided to try this ENT location due to it's convenience to my job... I was having issues with my ears. I knew I had wax build up and bought those stupid wax removal kits (that do not work) TWICE. The wax was so bad that my balance was off, I would get dizzy while running and my inner ears would sometimes close shut while asleep on my pillow and then I'd have to carefully open them again..TMI, right? I know... Anyway, DR. PATEL!!!!! She was so amazing. She was very personable and walked me through the process. She safely and painlessly excavated all of my impacted wax! I FEEL LIKE A NEW WOMAN!!! LOL.. the office was neat and clean, Dr. Patel's nurse was super nice, the receptionist was friendly and best of all, they used a paperless electronic questionnaire system similar to an ipad that made checking in a breeze! I came back to work and told all of my co-workers that they need to go and get this done! I can hear so much better now! Thank you Medical Center Associates of Houston - Baytown :-) You guys are all right with me!!!

Between a week+ wait time for a severe sinus issue to the bad experience I always receive when…read moreinteracting with the front desk staff, I have to find a new ENT. I've been going for years and Dr. Miller and her staff are great if you can get past the front desk.

This review is only for the Doctor himself, not the staff or nurses. I cannot state the strongly…read moreenough, do not use Dr. Strunk! He has no regard whatsoever for a patients comfort or the ability to tell if what he is doing is causing pain. I am a redhead man with a high level of pain tolerance and would hate to know he has ever caused that much pain to anyone else. I would not let him touch my dog!!

Pleasant doctor visit. My 1st time, Dr. Huffman was pleasant and helped me with my ear congestion/…read morefluid. Breanna was very nice and helped me complete my Registration correctly. I hope that I don't need to, but if needed, I would not hesitate to come back. My ear feels much better already, thank you Dr. Huffman & Staff!

I had an awful and persistent ear infection that wasn't healing with antibiotics. As a last ditch…read moreeffort, I went to Southwest ENT for answers. I was able to be seen quickly due to a cancellation and Dr. Chow solved all of my ear problems. I can now hear clearly, and the stubborn gunk from the infection has been suctioned out. I would definitely go here again. The process is streamlined and the staff are kind.

Located next to the surgical hospital. I recently moved from NJ and needed to see an ENT. Some ear…read morepain and muffled hearing, looks like it's an ear infection. Dr. Mostert was excellent. She asked the questions, checked my ears throughly, and put me at ease. Even got some wax removed from the ear giving me problem. Highly recommend this office. I was able to get an appointment with 1-2 days.