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    Kathleena Bridal

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    2 years ago

    The service was impressive. My request for last minute alterations on my dress was graciously accommodated.

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    David's Bridal

    David's Bridal

    2.4
    (59 reviews)
    2.5 mi
    $$

    Melissa was absolutely amazing! She was very attentive and helped me find my dress. She kept both…read moreif us in good spirits and put up with our shenanigans. Absolutely fantastic! EDIT: recieved my dress and it was in the wrong size and color. Best they could offer was to size it up. I am now stuck with a dress I did not say yes to with a veil and shoes that do not match. They refuse to fix their mistake because it was out of the 30 day period. Make sure if you order from them to check over everything and make sure you recieve EXACTLY what you asked for before leaving the store. Apparently they can not be trusted to order correctly. Just trying to save another bride from having to walk down the aisle in a dress that isn't hers.

    This review might be almost 20 years later, but it still sticks with me to this day and I wish I…read morehad written a review sooner. Brides, if you can choose somewhere that cares about one of the biggest days of your life, DON'T choose David's Bridal in Toledo, Ohio on Monroe Street. They were THE biggest ASSHOLES to me. I had a bridal party of 9 who ALL got their dresses there. They spent good money there. The November prior to my wedding day, which was less than a year, I found the PERFECT dress. It fit like a glove! It didn't need ANY alterations - the bust, the length, everything was PERFECT! I fell in love with it and bought it immediately. I didn't wait to arrange all the little details that go into wedding planning to match my dress. Little did I know I would go through a tremendous medical ordeal over the next several months. I gained 100 lbs in 6 months and was SO busy working 2 jobs, trying to coordinate a wedding in less than a year and by the time I tried my dress on, it didn't fit. The next two months were a complete nightmare. I was told I had gained too much weight (that I had no control of and had no idea the reason for) to be able to alter my perfect dress and with such little time before the wedding, they found a dress for me that I was OK with that they still had to alter because it was still a size too small, so they had to add fabric to it. Well, it was not white. It was ivory and champagne and it was a halter dress, which was completely different than my strapless embroidered detailed bust of my original dress. I had to change my flower girl's dress, I had to dye my own shoes (Thank GOD for coffee at the last minute for staining my shoes the perfect color...too bad that my dog ended chewing them up a few years later) and I had to change the color of all the groomsmen's undershirts AND my flowers and cake icing. THEN a David's employee blamed ME for gaining so much weight and for not thinking to try on my dress sooner and refused to take my dress back and put what I paid for towards a new one. Their policies may have changed since then, but they were SO unbelievably rude and the next two months before the biggest day of my life were complete SHIT. They kept information from me and made me feel like it was MY fault everything happened the way it did when in fact the dress I purchased was discounted (everyone knows returns are iffy with stuff like that, and I would have been more understanding, but that was never explained to ME so I was made to look like a villain trying to get one over on them - WHICH I WASN'T. I was willing to pay the difference, which they gave me a hard time about and made me feel like an absolute COW just weeks before the biggest day of my life). I still looked beautiful according to my husband and everyone at the wedding (I mean who is going to tell a bride they look horrible? NO ONE.) I had to drink so much just to get through it and still cried at the end of the night. Here we are, just past our 19th wedding anniversary and are reminiscing about what should have been our "perfect day" and we both SWEAR we will NEVER recommend them to ANYone. A few of my girls even had a hard time with them, having to alter their dresses bc they were bustier. I had been dreaming of this day since I was a little girl. I never got to be a princess. I never went to homecoming or Prom...This was my ONE day...and they ruined it. Thanks a lot, David's Bridal. Here I am 20 years later and I am still pissed. I am surprised you are still in business with all the truth I spread about your workers back then. Hopefully they aren't still the same ones I dealt with back when I was planning my wedding because they didn't care; it was obvious they were just there for a paycheck and their commission. I had a HUGE bridal party. We spent SO much unnecessary money there and if I could go back and do it all over again, I would choose somewhere else. PERIOD. No one should have to hate looking at their wedding pictures.

    Photos
    David's Bridal
    David's Bridal
    The look you make when you are faking utter and complete happiness (NOT my original dress and NOT feeling like a princess)

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    The look you make when you are faking utter and complete happiness (NOT my original dress and NOT feeling like a princess)

    Kathleena Bridal - bridal - Updated August 2026

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