Went on a saturday morning, 1/17, and had the BEST service and assistance from JASON! He was so…read morenice, welcoming, kind, positive vibes and helped me a lot with my exchange inquiry in-store. He made my experience smooth and seamless, took his time helping me find the right size, was patient, and never once got irritated. THAT'S what you call exceptional customer service & I thank him from the bottom of my heart for his worldclass customer service, THANK YOU JASON!!!

LUV LUV my CELINE TRIOMPHE sunglasses…read more Not gonna lie, very spendy $$$$. More subtle luxe if you're in the know.. Stellar service.. with considerate beverage offerings for shoppers. This store is spacious. Wonderful selection of ready to wear, shoes, handbags, and I noticed their fine jewelry recently. Beautiful interior and sometimes the models showcase their ready to wear.. Can't wait to check out their lux gym gear next. Need some Celine dumb bells to motivate me to work out, LoL!!!

My wife loves Brighton. I bought her first Brighton purse probably 20 years ago from the Mission…read moreViejo location and created a monster. This location is much smaller but still manages to fit everything in. Every staff member is extremely friendly and helpful. Per my wife's review we've been coming here for 16 years. For bored husbands like me they're quick to provide chilled water and usually have cookies. Smart to keep us distracted while wife shops. I bought my wife some Apple Watch accessories for this Christmas which they wrapped beautifully for me. Men, they have fantastic high quality Made in USA mens belts. They're tucked away in the back corner. I've been wearing their belts for 20 years and they're excellent. Besides sells you can bring all your Brighton products for cleaning and repair. After the warranty period it's not too pricey and they'll get it looking good as new.

It feels so good to feel like a real person again and get out in the world and go shop again…read moreinstead of online & shopping just on Amazon Laura, Connie, Linda, shomari and Lynn were so professional and sweet. I love my purse Thank you for all your kindness

Loved this Store huge great selections of bags , sunglasses, perfumes, shoes and clothing. Great…read moresales associates. Beautiful decor.

Elegantly decorated store with beautiful clothing, handbags, shoes, accessories, cosmetics,…read moreperfumes and jewelry! They have almost everything on your dream wish list! The sales associates are friendly and knowledgeable. They can help you select that perfect item to splurge on yourself or an amazing gift for someone special. I love visiting this store to see all their new arrivals that come in on a regular basis. One thing I wasn't aware of until recently is that they actually run sales a couple times a year. Be on the lookout for those dates and you might snag something beautiful at a slight discount.

Not sure how to star rate my favorite clothing store today. I've been going to Crushes since they…read morewere in Costa Mesa. My boyfriend bought me a beautiful necklace for Christmas. It broke within a couple months. I called them and they said to bring it in and the girl fixed it as it was just the clasp. Well, it broke again this time it was the soldering. Went into the store today and explain to the girl who worked there what happened. She was very condescending and blew me off. Not what I expected since I've been a customer for many years. Sad... it will be a long time before I purchase anything again.

Jen and Diane at Crush Balboa are awesome. They made sure to give me a call back when I requested…read moreand expedite my purchase to ensure it would arrive on time! Thanks ladies!

The Gap Kids at the Irvine Spectrum is a nice and clean store. It is fully stocked and very…read morewell-organized. I like to stop by this store when I'm at the Spectrum. Always find some super cute baby girls clothes (my biggest weakness :).

The young skinny girl with glasses working there clearly has no idea where she works, or how to…read moretreat people with respect. My mom was asking about the deals, and she quickly and impatiently said, "Buy one, get the second one 50% off on everything except jeans." When my mom asked again just to make sure she understood correctly, the employee got annoyed and repeated the exact same sentence louder and in a rude tone. Unfortunately, I have no patience for disrespect, so I returned the item I was about to buy right there and left.

Basically just buy things online... never walk into a boutique with "stylists" along the crystal…read morecove area. It's a tourist trap. Things from 2 seasons ago marked up on a sale rack... just look online when you get there at all the brands. Or seriously take a flight to Italy. You won't be the one paying the tax's and rent for this store.

I found some really cute white pants in the window but they only had 1 pair left and they are $395…read more(OMG) and size 27 and they were too long for my shortness. They have really beautiful clothes and the employees or store owners are quite the fashionistas! I need a sugar daddy to take me shopping here!! Lol

This will be my first ever "husband shopping review". I…read morewill rate this and others on how well they accommodate for the significant other who are not shopping but are just there to pay. I will break it down to the most important categories for me when my wife is out and about shopping at a store. Seating availability, entertainment and perks, and service. Seating Availability: 5/5: This coach store has a few large seating areas. Perfect for someone like myself who is dragged into the store and is only their to pay and give opinions lol. Seats were comfy and there was enough to for myself and maybe 2 or 3 other individuals in my situation. Entertainment and perks: 5/5: upon confirming a potential purpose, we were offered water. Being summer and a warm day, it was well received. I enjoyed my coach brand tiny water bottle. In regards to entertainment, music was enjoyable. Not too loud and the music was withing my generation lol. Service: 5/5: staff were helpful and friendly and I felt welcome from the beginning to the end of the process.

My first love for Coach began last year in Fall 2025, when I purchased 2 Empire Carryall in Loved…read moreLeather from Amazon for a trip to South Africa with my boyfriend. While I was at the airport, someone stopped us and asked if our bags were the "Empire Carryall." It was the very first compliment I had ever received on a handbag, and it felt incredibly special. In that moment, we knew we had made the right choice. She said, "It's nice to see this bag in the wild." Now, this bag not only carries things, but it also carries a story beyond its structure. We love them so much! Beauty, Chandler, Laith and Andrea exemplify excellent customer service. Just impeccable! Offering guidance through my decision making process, they are there to help. Definitely will be my goto Coach store. This definitely bridged the gap between my relationship with Coach, as typically I've done online purchases vs. brick and mortar stores since I do not live close to a retail store. I loved the experience from start to finish. Definitely will shop here again in future. Great experience! The store was clean, organized, and felt calm. Charming experience!

Stopped by Lululemon at Downtown Disney and the space itself is absolutely beautiful -- huge,…read morebright, and such a lovely layout. The staff was friendly and welcoming without being pushy, which I always appreciate. The selection was good, but for how large the store is, I honestly expected a much wider inventory. I was especially hoping for a more robust sale section, which felt a bit limited. Overall, still a great stop if you're already at Downtown Disney, but I went in expecting to be a little more wowed by the variety. Lastly Lululemon is kinda pricey, but worth it for the quality.

Worst customer service experience at Lululemom. I really wish I had gotten the name of the…read moreassociate at the register, she had long red hair. From the beginning, her attitude came across as unfriendly and like she really didn't want to help us. We went to check out, and after she had only scanned about two items, we wanted to use the military/first responder discount. We initially started the transaction under my mom's lululemon account, but we didn't have the first responder information with us. My sister is also eligible, so we asked if we could use her discount instead since the items being purchased were for those who qualified. My sister didn't already have a lululemon account, so the associate would have needed to cancel the transaction and create one for her. She told us she couldn't apply the discount because she had already started scanning. Since it was only two items, we asked if she could cancel it and start over. You could immediately tell she was annoyed that she had to do this and create an account for my sister. She gave us dirty looks, rolled her eyes a couple of times, and made us feel like we were inconveniencing her simply by asking for help. At that point, it wasn't even about the discount anymore, it was about how we were being treated. We felt like we were being treated definitely not the way we would expect to be treated while shopping there. In the middle of the transaction, we finally asked her to cancel everything because it had become so uncomfortable. You could clearly tell she didn't want to help us and that, to her, we were more of an inconvenience. My sister typically shops at Vuori but was planning on purchasing several lululemon items that day. The purchase was about $600+ on clothing/backpack, but the experience was uncomfortable enough that we chose to leave without purchasing anything. With so many competing brands these days, customer service makes a huge difference. We weren't asking for special treatment, we were simply trying to properly use a discount available to eligible military and first responders. Creating an account and restarting a transaction after only two items had been scanned shouldn't result in customers being made to feel like a burden. It's disappointing that we walked away from a $600+ purchase because of how we were treated. A little patience, kindness, and willingness to help would have completely changed the experience.