Been a loyal customer for a long time and was shocked by how unprofessional this was handled by Tammy. My nails were uneven, poorly shaped, and messy around the edges. Instead of handling criticism professionally or offering to fix the set, she canceled my future appointments and responded rudely. Customer service and professionalism clearly need improvement. Very disappointing experience. read more

Kathy Nails & Spa - Nails - Day Spas Near Me - Wilmington, California

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My sister n law recommended this nail salon to me. Went for an appointment , and have been going back ever since. I've brought my daughter too. We both always love our nails every time we leave there . Very nice work ! We also enjoy the vibe there. Streaming a movie on the TV screen while listening to some upbeat music. I love it! read more

Such welcoming people. They are appointment only, which I can definitely appreciate. No need to wait in long lines for a mani/pedi. Definitely my new go-to nail salon read more

Loved the service and everyone here. Super welcoming, super quick with their work yet they do such an amazing job. Definitely my forever nail place !! read more

I took some time and wanted to treat myself to a mani/pedi. I called to schedule an appointment for tomorrow but the guy who answered asked if I could go in today-i agreed since the place is minutes from the job. It took me forever to choose a color-when i did she told me that she was gonna put one coat of this and one coat of that. Why? I didn't ask for this and that. I feel that if she thought I wouldn't like what I chose or if she knew it wouldn't work for me-SHE SHOULD HAVE SUGGESTED THAT BEFORE GOING TO GET THE COLOR and putting it on my toenails. So the color was ugly-gold glitter. I told them I didn't like it (in literal tears). She explained to them in their language why she made the decision to do what she did. They offered to redo it but fu** that- I'm pissed now and ready to go! I don't even want the manicure I REALLY WANTED. When a girl tries to pamper herself and doesn't get what she wants that causes anger. Do I want to go back to get a color change? No. Do I want to go back to get the much needed manicure-no! Am I pissed? Heck yeah! read more

Kathy Nails & Spa - Not what I wanted. Not what I chose. Not happy - Day Spas Near Me - Wilmington, California

Best acrylic I have gotten done in a long time ! I would recommend anyone to come here read more

Kathy Nails & Spa - Acrylic Nails - Day Spas Near Me - Wilmington, California

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Still love this place, my nails always look bomb and I get so many compliments.................... read more

Kathy Nails & Spa - Acrylic nails - Day Spas Near Me - Wilmington, California

My first time here, I called early in the morning got in with out appointment, waited for about 25 minutes. Worth it love the nails they look so beautiful thanks Cao Ky Nguyen , definitely coming back. The place needs more nice decorations but service was great. read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

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Bad nails they made me look so ugly . The flowers I asked for were ugly and weren't even visible

Ladies, beware. Do not allow your teenage daughters to come here alone unless you want them to be ripped off for all the cash they have with them. The prices are pretty much based on the cash on hand, whatever the amount. There is nothing honest about a man that will change a 15 year old $190 dollars for a full set and a pedicure. That is just ridiculous and they know damn well that these were young girls and wouldn't expect to be ripped off like this. I know people are falling on hard times these days and they're desperate to make some money but this is not the way to do it. Kathy honey, y'all need to get yourselves together!! Please stop ripping people off especially our young girls. read more

No stars for this place because it says WAK INS WELCOMED but when you walk in they say it's appointment only.

Good prices and nice staff. You do need an appointment but very kind people! Try them out you won't regret it!

The wait can be long as others have mentioned, but it is totally worth it!! I can only afford to get my nails done once a month and they always last with no breaking, lifting or lost rhinestones. They do excellent work and they obviously use good products. I've worked in many salons and I can tell you that they are clean and follow CA State Board standards. This is the only place I'll go to for my nails. read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

I am extremely happy with my nails . I had never had such a wonderful experience! My nails look very professionally done. And most importantly they are very thin which is my favorite part. I went on a Wednesday afternoon and they sat me down within 15 minutes. I was done about an hour later. The man who did myy nails took his time and didnt make me feel like he was In a rush. He made sure he used all of his tools and my nails do not feel bulky and they did not hurt at all after. I will definitely be coming back as well as recommending to all of my friends. read more

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BEWARE BEWARE BEWARE !!!!!! First of all the s******guy it's very rude as soon you walk in he ask you to if you have a appointment if not be ready to sit for hours second when they wax they use the same stick and double dip with replacing the stick how many clients germs are boiling in the hot wax when I said something they lady got upset I'm like well it's by law for you to only use one and get a new one. So I complain so the guy argue with me if they didn't know it's healthy requirements. So ladies if you guys begin warm stay away from this shop!!! read more

Both me and my daughter had a horrible experience. First off, I had walked in and showed the guy an image of how I wanted my nails, so he proceeded to give me a price, after I was finished and was about to pay they gave me a whole different price from what they had said at the beginning, I was initially supposed to pay $45 and they ended up charging me $60, when I tried to question them about it, they wouldn't give me a reasonable explanation but just kept repeating the final price of $60. My daughter went the next day to get her nails done, and her nail popped off the following day at school just by lifting up a book. So we most definitely went that afternoon to let them and to fix her broken which they did at no charge of course, because I was definitely not going to pay for a nail that only lasted less than 24 hours ! My nail set literally only lasted 2 weeks and my daughters nails started falling off after a week and a half So I most definitely won't be going there again! read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

Went twice to TRY to get a pedicure... the man that worked there just glanced at the list of appointments I can only assume and said no we are busy... He not only did that once to me but twice.... the rudest service I've ever received... if they only excepted appointments I would of understood and made one if he would have let me know.... instead of just saying no we are busy.... they need to have better communication skills!! read more

Always a GREAT job done by Tina. Sometimes even with an appt., a bit of a wait but worth it. Owner & employees friendly & courteous. I recommend this salon.% read more

I recently move to the wilmington area from east la and had to find a new nail place. I like that they go by appointment only and I didn't have no wait time. The staff seems fine and not to pushy like other nail salons I tried to go. But...I couldn't help to notice how dirty and disgusting this place was, there was nail dust everywhere, dust, and hair all over the place it looks like they have never bother to clean. I can't believe those girls that say the nails are the best, and still keep coming to this dirty place.I just can't even concentrate on how nice my nails came out thinking that my pedicure and my nails were done with dirty ass utensils. Needless to say, I am still on the search for a new nail salon, or maybe I'll take the long trip to my beloved nail salon once a month read more

I have NO idea how someone can get their nails done here. I arrived at 9am, an hour before they opened. They supposedly have people sign up on a sheet the night before yet they say it's walk in only. I was the first one to arrive. Turns out I had to wait 3 hours even though I was the 1st one here. Couldn't get my nails done because I had to be at an appointment at 12:30pm. Imagine arriving at 9am, they open at 9:45 & immediately start on someone and you find out that they can't get to you until after 12:45. I wasted my ENTIRE MORNING. I understand Tammy is amazing but they aren't holding to their policy of walk in only.. read more

I hate to write this review because I have stayed loyal to the owner and have followed her from shop to shop since I was 11 were talking 16years. Was very happy for her for opening her own shop. It's sad to say that now that shops are opening, I've been trying to get an appointment since Friday and no response on IG. I call the shop today at 9:45 to try and get an appointment today and Tiny states they're all booked. How is that if Tina the owner wasn't trying to take my text for an appointment on Friday and he stated "I booked all appointments through Instagram already. Yet I don't have a response. Poor business etiquette. Let's not get started on their wait list prior to the Pandemic. read more

Tammy does an amazing job! She literally does any design you want! She loves doing designs so it's a plus! Recommend 100% read more

Kathy Nails & Spa - Amazing job done by Tammy! - Day Spas Near Me - Wilmington, California

My review is on the eyelash extension. Julie is quite amazing and very patient. I got mine done a little while ago. I've never had my lashes done before and it's quite awkward having lashes stuck to the inside of the top of your lashes. It will make you blink a lot and cause your eyes to water as they are put on. However at the end of it the lashes look amazing. I'm so pleased with them. They def take some getting use to. I can't squint or close my eyes fast it hurts haha. I really have to be aware of them so I don't mess them up. How to take care of them: Avoid oils on the eyes they loosen the glue. Avoid the shower head on the lashes. Don't rub your eyes, lashes will come loose They usually last 2 week 2 1/2 at most. Which is great for it only costing $18. read more

Came here for the first time today. Tiny & Tina did a awesome job! Nail shop is very clean & organized. Will be back soon. Thanks guys! read more

Kathy Nails & Spa - Ombre almond shape nails by tiny - Day Spas Near Me - Wilmington, California

To those who are Regular Clients of JULIE TONG, she no longer works for Kathy's Nails. If you'd like to continue getting HER services please contact her at her phone # on her image....Thank You. read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

All nail technicians in this shop are so nice and do such an amazing job. Me and a few family men go here and it's honestly the best place to go. The wait can be long but it is definitely worth it. I suggest putting your name down and either go to Louie's Chinese next door or tuti-fruiti read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

The guy in the front is very rude. I used to go there many times, but since he took over the place and appointments no way! He has no idea about customer service. He doesn't care about his customers, but going home early. Oh they do not accept walk ins!! read more

I came here for eyelash service. I waited nearly an hour to get service. The job was an ok job. They use fairly cheap eyelash. Small is $22, medium is $25 and Large is $30. Safe enough to say I won't be coming back. read more

This nail shop is amazing! For it to be a small shop, they be doing big things. My girl Tammy. Love her. Shes not afraid to take risks on her designs. So glad that i found her/someone who is daring and very good at her craft. Their hospitality is great! Love them all! read more

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This is my favorite nail shop in Wilmington I always go to Tammy she is very nice and she knows how to do designs. When I go to her shes always busy and she's the main person in there that does designs. I also love Tina ! I've had an ingrown nail and I didn't feel a thing when I went with her. The only downside about the nail place is there wait time, they have a list and some people usually come the night before to sign there name and obviously for those who don't know about the listen youll have to wait longer read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

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These people are great at what they do. From eyelashes, gels, acrylics, manis and pedis! Kevin is my nail man & Julie is my pedi girl. But I've tried them all and they all do a GREAT job. The reason why I didn't give them 5 stars is because their nail polishes are cheap! I usually take my own when I don't get gels. But other than that very reasonable and great service! read more

I loveeee Julie and her eyelash application technic. The always look natural with mascara rather than full such as strips. Her prices has went up $17, but it's still worth it. They last me between 2 -,2 1/2 weeks. What's unusual they do not really pull out your natural lashes such as other nail shops I've went to over the years. read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

I have mixed feelings about this shop. I used to love coming here to get my eyelash extensions done by Julie. But the last few visits the customer service here has really gone down. I literally drove 45 minutes from LA today to lay in a room for less than 10 minutes while she worked on my eyelashes in the most awkward silence. I can't even remember if she greeted me. The only time she talked was to charge me lol. She was also checking her phone a lot. I mean i don't expect a full on conversation but at least acknowledge your clients or show some type of appreciation. Also for some reason the way she applies the eyelashes and her technique makes my eyes tear up way to much. And this is coming from someone who religiously gets their lashes done every 3 weeks (guilty) by another salon so I like to consider myself pretty experienced, yet every time I come to Julie my eyes tear up tooo much. And if I move, blink or try to wipe while she's working she grunts and makes this annoyed or frustrated sound haha! But at the end of the day I do leave her shop with nice looking lashes (see my problem). read more

Affordable and friendly staff! Great service surely will be coming back here! Air conditioner is high too! Is a plus especially this weather! read more

Wait is super long sometimes but I love them so much; it's worth it. I always go here every two weeks with my sisters and get mani and pedis. Sometimes just a fill or whatever we need/want. read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

This place has horrible service. The guy who works in the front chair is rude. I called before getting off work to check pricing and closing time. I was told they close at 7 and to come. I got their at 5:45 to be told come tomorrow. Um no. I think not and get this only one person was waiting so unprofessional read more

This was my first time here and I got a Mani/pedi. My Mani was done in 10 minutes and the next day was already chipping. My pedi took over a hour and a half but the girl was thorough which I did appreciate. I didn't enjoy however the manager yelling at her, making it sound like she wanted her to hurry up. I might come back for another pedi, but my experience makes me not want to return ever. read more

Kathy Nails & Spa - Got these done on Thursday and already chipping. My other hand 4 nails are chipped. This was my first time here and my last! - Day Spas Near Me - Wilmington, California

Love this place! Tammy is very talented she always does mine and my sisters nails how we want them very satisfy! Thanks Tammy!! read more

Kathy Nails & Spa - Day Spas Near Me - Wilmington, California

The nails are great but, the guy I got was rude. His name was Minh I believe. He would tug on my fingers and hand if they weren't positioned how he wanted them instead of using his words and asking me to position them a certain way. I also told him how short I wanted my nails but because I wanted "coffin" shape he said "No, then you get long nails because coffin is long" but other places have no problem doing the short coffin shape, customers are paying for what they want so it shouldn't have been a problem. Probably won't come back here just because customer service wasn't at all professional. read more

I've been going for 3 1/2 years, the workers here are so polite, they have good seats and massage chairs, and I love how my nails end up at the end read more

Kathy Nails & Spa - Love them - Day Spas Near Me - Wilmington, California

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