I have been coming here for years and I've always had great service, no complaints! I'll show them…read morea picture of how I want my nails and they'll give me exactly what I want. This set is done by Nancy! I love coming here to relax and get my mani + pedi. The hand + feet massages are so goooooood

Come here all the time with my kids. I sent my kid once by herself and they charged her usual…read moremanicure $20 more with my card. I get me mani and pedi and the cost was the same as her manicure!!?? Also they sound so rude over the phone. Need to tone the attitude down or at least need to sound more friendlier.

100/10! I got the…read moredetox pedicure and it was amazing. Tommy did an incredible job cleaning, shaping, and painting my toenails. It's hard to find a place that gives such a thorough pedicure, but Tommy absolutely delivered. The vibe is super cute and has a luxe feel from the moment you walk in. The staff was friendly, the space was clean, and the overall experience was relaxing and enjoyable. Highly recommend--I'll definitely be back!

Tried this nail salon for the first time, and I'm so happy I did! The salon is clean and welcoming…read more They also offer a complimentary drink of your choice, which was a nice touch and made me feel pampered. My pedicure was nice, but my manicure was definitely the highlight. Henry did an amazing job--he was patient, detail-oriented, and made sure every nail was perfect. I love how the design turned out on my short nails! Now I'm Disney-ready with cute nails for all the photos and magical memories. Thank you, Henry! I'll definitely be back!

It's a HIT every single time!!! I love the shop, the atmosphere, and the attentiveness. My HOME…read moreshop! Book NEOW!

I cannot say enough good things about this salon. After trying multiple nail salons throughout Los…read moreAngeles, I can honestly say this is my favorite place to go. The salon is always clean, welcoming, and has a great atmosphere. Best of all, there is rarely a long wait, which I really appreciate. What sets this salon apart is their honesty and customer care. When I first came in, they were upfront about the condition of my nails and explained that the style I wanted at the time would not last because of the health of my nail bed. Instead of just taking my money, they recommended what would be best for my nails and helped me get them healthy again. That level of professionalism is hard to find. My nails always turn out exactly how I want them, and the staff consistently does amazing work. Most recently, I brought my 2-year-old daughter, Kehlani, in for a manicure and pedicure. As you can imagine, getting a toddler to sit still long enough for her nails to dry was not easy! It took three to four staff members working together, and even the gentleman at the front desk stepped in to help. Everyone was so patient, kind, and encouraging throughout the entire process. They made my daughter feel special, and her nails and toes turned out absolutely adorable. The entire team goes above and beyond to make clients feel welcome and cared for. Their patience, professionalism, and attention to detail are unmatched. 10/10 would absolutely recommend this salon to anyone looking for quality service and a wonderful experience.

This spot is my favorite nail shop. Everyone there does quality nails. I am a little biased on my…read morepedicure though. I always get the pamper box pedicure with Jenny. It costs $45 but worth the time, massage, and nail polish. She already knows what I like and pays close attention to detail. My kind of person. Thanks Nailbox and all the workers there! You've made me a regular and I will not go anywhere else.

I've gone to this salon a few times because it's conveniently close by to my house and have never…read morehad a bad experience except for today. I made an appointment for a gel pedicure at 10am. I've been told in the past from this salon that appointments are preferred over walk ins. I'm aware that the salon opens at 10am, so I was expected to be let in maybe 5 minutes after 10, just so the workers had time to set up everything. However, I was waiting in my hot car for over 10 minutes before anybody showed up to the salon. At this point there were 3 workers there, not a single one acknowledged me as I walked up to the counter. Another lady who looked to be a supervisor had to tell the workers to start prepping for my pedicure instead of worrying about setting up the store. If you are not prepared to take clients at 10am, then don't schedule it as an available time slot. Unfortunately, my grievances don't end there. Tram was my nail tech for this appointment. As most people do during their appointments, I put my earbuds in and occupied myself on my phone. I had one earbud out in case she needed to ask me anything or instruct me to do something. Usually the techs ask me if I want my nails cut down or shaped a certain way, but Tram didn't, which I thought was strange, but they came out fine. I was aware she was wrapping up when she put the hot towel on my legs, but I was waiting for verbal confirmation that she was done. She goes off somewhere and I'm still sitting there on my phone, thinking she's getting something or maybe putting things away. I finally look up after about 5 minutes to see that she is sat in a pedicure chair scrolling on her phone. As I mentioned before I was still able to hear and respond since I only had one earbud in, but at no point was I told that the service was done or that I could pay at the front when I was ready. At this point, no one was at the front desk, which is also why I assumed I had to wait. Turns out, she was just wasting my time and I was waiting there for nothing. Once again, the supervisor lady had to tell her to get up and take care of me at the front. I am very understanding of customer service workers having been one myself for a few years, but this kind of service is something that you'd expect from a teenager at their first job. The whole experience came off as very unprofessional and frustrating. Despite the connivence of the salon being close by, I would rather drive a little further to somewhere else that has better quality service.

I've been here twice now and had to write a review. The ladies here are all friendly and…read moreprofessional. Clearly their products are top of the line, in the past when I got gel on my nails a week tops before it started to peel. This picture is of a three week old service. Actually headed to the shop now. It only peeled in one nail and that's cause I chipped my nail. That tells me the previous shops I went to must've watered down the product to stretch. Based on the quality alone they have made a permanent customer out of me! Can't forget the music is always a vibe.

I came in for a simple color change on my toes. As soon as I walked in, I greeted the woman sitting…read moreat a station. Instead of a greeting back, the first thing she said was, "Can you close the door because the air is on?" There was no "Hi, how are you?" or even a polite request. It immediately set the tone for the visit. When she finally asked how she could help me, I told her I was there for a color change. She looked around, sighed, and said, "We're not gonna have time for you today." I paused, expecting her to offer another appointment or suggest another time, but instead it just felt like, "We can't help you." I said, "No problem," and started walking out. An employee (who I believe was her assistant) ran after me and told me another customer had offered to let me go ahead since my service was something simple. I honestly hesitated because of the owner's attitude, but I wanted to give a black owned business the benefit of the doubt, so I came back. I thanked the customer who let me go ahead, but the owner never acknowledged me. Even something as simple as, "It's been really busy today, but we appreciate you and we'll be with you shortly," would have gone a long way. When it was finally my turn, I sat down and the owner asked, "You're just getting a color change, right?" I said yes, and she didn't say another word. It honestly felt like she still didn't want to service me but was doing so because I was already there. A little while later she yelled across to me, "Hey, blue shirt... what's your name?" After I told her, she said that from her angle it looked like I had my leg resting on the technician and that her client didn't want to turn around. It was awkward, but I laughed it off and once again tried to give her the benefit of the doubt, figuring maybe she was just someone who was a little rough around the edges. After my service was finished, I went to pay. The technician asked if it was my first time there. When I said yes, she then informed me there was a $10 fee because they had to remove someone else's polish. The "removal" was simply sanding off my previous color. My issue wasn't even the fee--it was that it wasn't disclosed before the service started. Any additional charges should be communicated upfront so customers can decide whether they'd like to proceed. So I ended up paying $30 for a simple color changed when I could've just waited and got a pedicure at that point. The final straw was leaving the salon without so much as a "Thank you," "Have a great day," or "We appreciate your business." The owner said absolutely nothing. While I was there, I also watched other customers come in asking for pedicures. They received the same short, dismissive responses and were simply turned away. As they walked out, the owner called after them, "Keep us in mind." Honestly, that's difficult to do when customers aren't greeted warmly, prices aren't fully explained beforehand, and there doesn't seem to be much effort to make people feel welcome. The salon itself is nice, but customer service matters just as much as the quality of the work. A little kindness, professionalism, and clear communication go a long way in building loyal customers. Unfortunately, because of how I was treated, I won't be returning, and I can't recommend this salon based on my experience. I hope this brings awareness to the owner and no one else has to go through this experience

Been coming here for years! I love Ken and Helen. They're meticulous about their work and their…read moreprices are affordable.

Love coming to this salon. They always do an amazing job, have great prices, and satisfy any…read morecustomer feedback I give them. High recommend checking this place out

This was my first time for Acrylic removal, replaced with Gel X Builder plus pedicure. The care,…read morequality, attention to detail, and ambience was excellent and this will keep me returning. I booked my next appointment before I left. Pricing was fair for the work that took place. Thanks Mai and Jenney!

Edit: Here is some updated information after receiving the response below from the owner. It was…read morestated that my service began at 5:45pm. That was around the time when the nail tech walked over to me for the first time to ask if I had chosen a color, not when my feet were in the water or when I was receiving the service, as I stated. She also walked away after the initial contact and returned a couple times, throwing supplies on her cart before proceeding. Regardless of that, my Zelle payment for tip was also confirmed at 6:54pm. So I do want to acknowledge that my time there was about an hour and a half total from my arrival/ appointment time. There was also not a "light residue" of the scrub left, there was literal exfoliating pieces/ beads and cream that I was able to scrape off my leg with my fingernail. There is no need to note my preferences as I will not be going back. If I had known that later appointments were known to be thrown off schedule, I would've just showed up late so I didn't have to wait. There was no update or follow up. While I understand it is the business owners responsibility to ensure all reviews are accurate, the repeated attempt to disprove what I stated was unnecessary when the issue still stands: my appointment time was not honored, i had literal pieces of scrub and gel on my leg, and someone used a cuticle cutter to PULL pieces of my toenail off without asking me. I understand these services are a luxury; I would not come in expecting to be waited on but I do expect basic communication and respect. The service and response were both disappointing.

DONT COME HERE! Unclean, don't know if they clean tools and pillows they put on your lap smell like…read morefeet. The lady doing my pedicure went at my big toe no joke for 10 min with the sharp cuticle cutters and make me bleed and after bleeding didn't even clean it with alcohol and kept going! It hurt so bad and the next day it is oozing liquid and hurts to but on shoes. Not to mention the lady was walking around in her socks.

Waited a bit, which I did not mind. Most customers had to wait a lengthy time. I paid $75 total for…read moregel mani & pedi which is average. However, you can find quality service for that price range else where. The lady who did my toes provided exceptional service, however the lady that did my mani was kind of rude. Place is outdated, you would think with the prices they are charging they would update the place.