Vinny in the service department was great, very knowledgeable, very professional and always ready…read moreto help. I would give Vinney a 10 star if it was possible. Thank you for all of your assistance. Edward Brvenik

Called and spoke with Alfonso this morning at 08:30am. Told him I wanted to purchase a specific car…read morethey had and that I would be driving over to pay cash. He confirmed my appointment for today at 5pm. I just received a phone call stating the car I was driving over to pick up was sold to another customer. I asked to speak with the manager who told me there was no deal in place and it was sold to someone else. Very poor business and it's exactly why the dealerships have the reputation they have. Wish I had read the previous reviews before now, but hoping to save someone else the headache of dealing with this location.

Caleb was an awesome salesperson did everything he could to get us into our Jeep wrangler Also was…read morevery courteous of our time Thank you Caleb great job!

I traded in a vehicle with a pay off to get a newer lease. I was screwed over with the pricing. As…read morei try to get out of my lease anywhere else all i'm told is how much more I am paying than needed. I was also told I would have all maintenance covered. I wanted everything as my last car I had a lot of out of pocket expenses. I had a flat tire that needed to be replaced within 2 months of getting the car and was charged $400 dollars. After asking why it wasn't covered and talking to a manager I was told I didn't have the coverage I was told I did when I signed all the paperwork. The only way to get this added coverage was to pay an additional $80 a month, which I signed up for in case of future accidents. Over all I will never recommend this dealership and can't wait to be able to get out of my lease to find a car somewhere else. Save your time and money there's a million dealerships you would be better off going to.

Their company's pledge of honesty and fair dealing was a clue. Then we met others who were there…read moreto buy used cars in great condition. One had bought 10 cars from them, another had bought 3. Repeat customers are the surest sign that the company treats its customers well! We bought a beautiful old BMW convertible and it is a great pleasure to drive. We chose the hard-top convertible so we could drive w the top down when we're cruising up or down Gulf Blvd in the barrier islands. They were giving the car its final detailing & discovered the front brakes were worn and a tire had a nail in it near the rim where it can't be repaired. They installed new front brakes & new tires before they'd release the car to us. We had already paid for it, yet they didn't charge us extra for these fixes. That's commitment to their stated business principles!! We'll definitely be back. They say what they mean, and mean what they say. Straight dealing. How refreshing!! Nice folks, too, a pleasure to work with!

We traded our vehicle with one from Genuine Motorcars. Their ad indicated that their vehicle was…read more"certified" and in excellent condition. We dealt with the owner, Jim DiGuiseppe, who also assured us that their vehicle was inspected and there were absolutely no issues with it! Being out of state, we purchased their vehicle based their assurances - a big mistake! Before shipping our trade vehicle to them, we had it detailed, filled the gas tank, and included all the receipts and documents with our car. However, they didn't even put enough fuel in their car so we could drive it to a gas station after picking it up! On the way to get fuel, the car died due to lack of fuel, stranding us! The owner told us that he had a buyer for our car and we agreed to the trade at over $40,000 loss. Upon receiving our vehicle, it was listed on the dealer's site for sale at $10,000 over what was given to us in trade! A total misrepresentation! Regardless, we hope that they'll be able to profit from selling our vehicle. We immediately noticed many issues with the vehicle: altered and inoperative speedometer, missing keys, missing the wind deflector and missing battery charger. Old engine oil, broken dipstick neck, clogged air filters, bald tires, damaged wheels, severe shakes, numerous rattles, and etc. We brought all these to the owner's (Jim DiGuiseppe) attention immediately. He promised that he would look for the missing keys, but he never provided them! Later, he refused to accept any responsibility claiming that he sold the car "AS IS"! He also accused us with trying to coerce him to compensate us in exchange for a good review! All we asked him was if he would cover some of the unexpected and hidden repairs so we wouldn't include them in this review. Photos of the speedometer and the tire attached. So far we have spent over $4,300 and anticipate to spend another almost $16,000, totaling over $20,000 on the car that the dealership and the owner, Jim DiGuiseppe, claimed to be certified and in perfect condition! We are planning to file a complaint with the Florida Department of Highway Safety & Motor Vehicles, Bureau of Dealer Services. No dealership should be able to sell a vehicle with dangerous and unsafe tires and altered speedometer, among other issues! These are what we have spent so far on their supposedly perfect vehicle! - Replacing the missing keys; $ $1,752. - Repairing 3 wheels; $ 420. - Balancing the wheels $88. - Tires; $757. - Alignment $250. - Oil/filter change: $550. - Air filters: $200. - Missing battery Charger, $210. - Battery connector cable: $94. - Dipstick neck: $18. Ongoing anticipated repairs and replacements: - Wind deflector: $8,083. - Instrument cluster:$6,720, plus $975 labor. - Checking and correcting door rattles by removing door panels: $800 to $1,200. - Other possible issues... To the future buyers from Genuine Motorcars, do not take their words and their ads about the condition of their vehicles! UPDATE: The dealer responded that the car was inspected and not an "AS IS" vehicle!, coming with engine and drive train warranty. We had no problem with drivetrain or engine. If the car was actually inspected, how could they have possibly missed the bald tires and stuck speedometer? We immediately sent the photos of the above to the dealer, but Jim DiGuiseppe's response was that the car was sold "AS IS" and refused to accept any liabilities! Why would anyone replace good tires and clean engine oil, or repair good wheels, cause rattles, and replace clean air filters? If he actually paid for inspection, he should demand a refund. We have receipts for all these and other repairs and replacements. Please see the photos we sent him right after the purchase showing a bald tire and the speedometer stuck on 60 mph when the car is parked! We have purchase many vehicles from out of state. However, we never had any issues with any of them except with our last purchase from this dealership, Genuine Motorcars and the dishonest owner/manager Jim DiGuiseppe. They clearly sold us a LEMON for over $116,000!

I don't normally make a lot of reviews, let alone negative ones, but this experience certainly…read morewarrants a negative review. Our Uber driver made a mistake and turned into the parking lot of Ted's Used Car Dealership when attempting to pick our group up at Avis. The driver exited the back of the lot in order to get to the correct lot. In the Avis lot, as our dtrver was loading the luggage into the Uber vehicle, a staff member/owner? came over and literally screamed at our driver, telling him that he better not ever drive through his lot like that again. From our group of 6 people, not one of us observed the driver being reckless as he cut through the lot, he just mistakenly turned into the wrong lot and corrected his mistake by exiting the back of the lot. This could have been ignored or may have warranted a polite conversation asking the driver not to cut thru the lot in the future, but not the screaming fit that ensued. After witnessing this exchange, I wouldn't recommend buying a car from them as they are rude and not very professional. I don't normally make a lot of reviews, let alone negative ones, but this experience certainly warrants a negative review. Our Uber driver made a mistake and turned into the parking lot of Ted's Used Car Dealership when attempting to pick our group up at Avis. The driver exited the back of the lot in order to get to the correct lot. In the Avis lot, as our dtrver was loading the luggage into the Uber vehicle, a staff member/owner? came over and literally screamed at our driver, telling him that he better not ever drive through his lot like that again. From our group of 6 people, not one of us observed the driver being reckless as he cut through the lot, he just mistakenly turned into the wrong lot and corrected his mistake by exiting the back of the lot. This could have been ignored or may have warranted a polite conversation asking the driver not to cut thru the lot in the future, but not the screaming fit that ensued. After witnessing this exchange, I wouldn't recommend buying a car from them as they are rude and not very professional.

Sold a vehicle last weekend and told that there's a 1000 mile warranty. No conditions of the…read morewarranty were discussed (or hoped needed). Well on Wednesday we noticed the heat wasn't working, which is covered under the warranty. We drove out of town to purchase the vehicle (2 hour drive each way) and when we called to report the issue they refused to make any reasonable accommodations. We had the vehicle looked at on our dollar (fully inspected) put $1900 in on Thursday however the heat issue they were unable to resolve and said we need to have the manufacturer's dealership look at it. I explained this to the owner and he refused to honor the warranty or pay for the repairs.

Frank Lovett did everything possible to help my husband and…read more myself along with our son-in-law to find a car that we need. Crown employees and Frank performed the task of completing the sale in a timely manner which was appreciated. I would highly recommend this salesman and Crown Honda.

If you are looking for a seamless car-buying experience, I highly recommend Crown Honda…read more Alen provided incredible service, accommodating our schedule by FaceTiming me to do a comprehensive walk-around of our Honda Pilot TrailSport before we even arrived and took the time to further ensure we were happy with the vehicle when we arrived at the dealership. When it was time to close the sale, Dali stepped in and was a true professional. He made the financial wrap-up efficient and ensured the vehicle was perfectly detailed and fueled up before handing over the keys. Alen and Dali both made this a zero-stress, easy, purchase! Thank you Crown Honda for the amazing experience!

I love this place, it empowers me to learn how to fix and change things I can. Steve is the…read moreabsolute best. You can't miss his English accent and he treats everyone like family. He helped me change my air filter on my Chevy Colorado because I had surgery on my hands making it difficult to remove the screws! What an asset he is. Advance auto parts on 22nd Ave. north is my go to Place.

Last week, I went to your store on 22nd avenue and 66th street in St. Petersburg, FL for a battery…read morefor my mower. I bought this battery. Unfortunately, when I got it home, i discovered that the brand you carry would not fit my Scag mower; my crazy mower will only fit a battery with a completely smooth top. Fortunately, your employee Brook happily returned the battery. Not knowing where to go from there, and having several jobs to do that day, i began to panic. Fortunately, Brook did me a solid. He got on the phone to located me the proper battery from another parts house nearby. He went above and beyond for me. You have a really good and dedicated employee there Advance Auto. I just wanted you to know this.

Complements for service manager, Jorge - he came through for us when we discovered a brand new tire…read morepicked up a screw and was down to 12 pounds of pressure! We had a road trip planned the following day so it really meant a lot that he got us in and out in no time :)

This dealership engaged in LOAN PACKING and DECEPTIVE FINANCING practices…read more Deceptive trade practices. Unconscionable deals. Misrepresentation in financing, added multiple unnecessary warranty products into your loan. etc. Gap insurance all is included in your insurance policy. (not an extra insurance needed) If you got scammed, You're not stuck in this-a lot of people successfully challenge these exact situations. REPORT THIS: FLORIDA ATTORNEY GENERAL'S OFFICE FEDERAL TRADE COMMISSION CONSUMER FINANCIAL PROTECTION BUREAU

Devin Devine was great. Please go see him at crown Kia. It was a very nice experience.read more

Great experience purchasing a Kia from Kate Rydzhak . She was very professional and helpful in…read moreevery way!

Extremely disappointed with my experience at Bert Smith BMW. My daughter had reached an agreement…read morewith the dealership on a price for a vehicle and believed the deal was moving forward after filling out the credit app, provided copies of DL and confirmed a time to finalize paperwork. After negotiating and coming to terms, the dealership sold the car to someone else before giving her the opportunity to complete the purchase. This was not only frustrating but also incredibly unprofessional. When a customer invests time discussing a vehicle, negotiating a price, and believes an agreement has been reached, they expect the dealership to honor its commitment. Instead, my daughter was left disappointed and feeling misled. Customer service is built on trust, and this experience showed a lack of integrity and respect for the customer. I understand that dealerships want to sell cars quickly, but selling a vehicle out from under a customer after agreeing on terms reflects poorly on the business. Based on our experience, I cannot recommend Bert Smith BMW.

Hats off to my new service advisor Ray. He was solid. Thanks Ray look forward to a continued…read morerelationship at BMW.