Best waxing services ever! Extremely professional and highly recommend any location- love them all!read more

Let me start this by saying that Ashley is absolutely FABULOUS!! I truly can't recommend her…read moreenough. She is meticulous when it comes to caring for your most private parts (LOL) and is equally thorough and efficient when it comes to aftercare recommendations. You always leave feeling comfortable, informed, and well taken care of. The one-star review is for the sole reason that I'm not returning to my previous waxing provider, which comes down to management response, or lack thereof, on two separate occasions. The first issue occurred over nine months ago when the Upland location closed. I was unable to get a refund for the remaining balance on my account. When I called this location to ask if I could at least use the funds toward product purchases, the manager never followed up. The second issue happened just this past week. I brought to their attention that the stepping stool (used to get onto the waxing table) has always been filthy. I was told this was not a priority, as there were "more important areas" to focus on. For those unfamiliar, clients sometimes remove their shoes before stepping onto the table for a bikini wax, which makes the cleanliness of that stool especially important. After that response, I made the decision not to renew my membership. Respectfully reviewed.

Don't waste your time or money coming here. My son had an appointment to get his full face waxed. I…read morewaited over 35 minutes in the waiting room and they finally come out and she said how his hair was too thick and she couldn't get the hair off she said The pieces she tried were starting to bleed so to try again in 5 days. The test pieces on his face were red with blood dots and he still had hair and his face looked the same as when we walked in. I was still charged for the full face when all the worker did was his eyebrows. The useless manager said theres nothing she can do that we can come back in 5 days but we don't want to waste or time again.

Brazilian wax without the Brazilian. I could have done a better job at home. Tons of missed spots…read moreand did not wax in the direction of hair growth leaving ripped hair and a lot of it. Speed waxing is not for me, I'll stick to self employed estheticians.

Three years later, and I think it's time for an updated review because Sophia deserves every bit of…read morerecognition I can give her. Finding an aesthetician you trust is one thing, but finding someone who makes you look forward to your appointments is something completely different. From my very first visit, Sophia made me feel comfortable, welcome, and completely at ease. Let's be honest, getting waxed isn't exactly the most glamorous or comfortable experience, but somehow she turns it into an appointment I genuinely enjoy. She has the ability to make even the most intimate and vulnerable appointments feel effortless. She's funny, down-to-earth, and has a way of making you feel like you're catching up with a friend instead of counting down the minutes until your wax is over. Before you know it, you're laughing, chatting, and the appointment is done. She is incredibly talented at what she does. She's thorough, professional, and consistently delivers amazing results. After five years, I've never once questioned whether I should go somewhere else because there's simply no reason to. When you find someone this skilled who also genuinely cares about her clients, you stay loyal. If you're searching for an aesthetician who is not only exceptional at her craft but also one of the most genuine, personable humans you'll ever meet, Sophia is your girl. I can't recommend her enough, and I honestly don't see myself ever going anywhere else. Thank you, Sophia, you've earned a client for life!!!

5 Stars - Smooth in Every Way! Just left Midnight Moss…read moreWaxing and let me tell you--I walked in nervous and walked out smooth, smiling, and wondering why I didn't do this sooner! The space is spotless, the service is lightning-fast, and the owner? A total gem. She made me feel so comfortable, I almost forgot I was getting waxed. Almost. Her personality is just as fabulous as her technique. Highly recommend if you want to feel pampered and leave with zero regrets (and zero stray hairs)!

Laurica did an amazing job at making me feel comfortable after years of not getting sugar waxed…read more She's so kind, patient, and genuine. Looking forward to my next appointment!

It was painless and Laurica was so sweet and extremely professional. I would go to her again and…read morerefer all my friends!

This was the most relaxing experience! I went in to get lash scalp massage and lash extensions ,…read moreand I fell asleep on each step because of how calming the atmosphere was. I love my lashes and my hair smells amazing! Highly recommend

My new go to spa... Sophia helped me out today with a 90min massage and a hydrating facial…read more Extremely clean and calming ambiance. The absolute best massage ive receieved yet... Sophia targeted the painful area on my body and really spend 30 minutes just really working the tender muscle. I walked out feeling so much better. The facial was extremely calming and relaxing.. never done one before and i had a dry face since im always running in the sun ... it was a nice relaxing experience. Thank you for the healing experience.

Everything! This spa is the best! I have been going for years and it shows! Thank you, JZread more

Chailee was so amazing! After her facial my skin felt so refreshed and my face feels so clean!read more

Nancy is the best when doing my Brazilian & underarms always making sure I'm comfortable & doing…read moreokay. Nancy is always so welcoming and professional, and her studio is always spotlessly clean! I truly love coming to see you; I always enjoy our deep conversations and I just love your energy.

Nancy is the best!!Very professional and clean with her work. She puts 100% in all her work. She…read morecares so much about each of her clients and shows how much she appreciates them. I have gone to her for my Brazilian wax more than a year and I'll never look back thanks to her. She made me feel comfortable since day one. I would recommend her to any female!!

I can't say enough good things about Marina. From the moment you walk in, the experience is…read moretop-tier. The front desk staff is always warm, welcoming, and professional, which immediately puts you at ease. Marina herself is fantastic--friendly, knowledgeable, and incredibly thoughtful in how she approaches her work. She has a real talent for making spot-on recommendations, and you can tell she genuinely cares about her clients' comfort and results. She creates such a relaxed, judgment-free environment that you feel completely comfortable the entire time. One extra touch I really appreciate is the selection of snacks and drinks offered upon arrival--small detail, but it makes the experience feel elevated and well thought out. SkinSpa is consistent, professional, and welcoming, and Marina is a true standout. Highly recommend to anyone looking for excellent service and great care from start to finish.

Best Brazilian ever! Marina is awesome! Extremely professional and very sweet!! Definitely will be…read morecoming back!