Worried so far. Ordered a 5k order of residential lawnmower, trailer, and other things same day…read moredelivery, by the cutoff time despite having to call the online customer support to finish the order. Was given the number to the store that would be handling the order and delivery. six hours later, no online change of tracking information just "being prepared", I call the store to find out the manager cant tell me when the order will be delivered, and all i can do is wait for a call from the driver, of which she also didnt know when that would be. She tells me the store is backed up with 50 other orders, and they only have one driver and it will take the big truck. One driver? One delivery driver? No automatic relay of the order to another location that can handle the delivery and has the items in stock? Just left in total darkness without any idea at that location or the online customer service that i called again to see if they had any insight. all they could do is call the store themselves and heard the same story verifying that it is typical and is a corporate policy to only have 1 delivery driver at each location. thats embarrassing, and certainly not local store management fault. I'm worried about if i will get a complete mower in new condition.. so much for same day delivery, at least the guy online waived the 70 dollar delivery fee. no prioritization of large dollar items, no update or sms messages updating any change in delivery or status of delivery either online or via sms. Sitting here a day later with "wait for a call from the delivery driver" as my answer. I wanted to avoid this whole thing with the big box stores and look at what i stepped into... WE WILL SEE... I will be glad to turn this review into a glowing praise of Kiera and the TSC team at the Katy location and corporate policy that hobbles them,, but so far? Keeping my fingers crossed but not hopeful. UPDATE: later this morning get a text message stating delivery is on its way.. estimated arrival by 2pm YES!!!! EXCITED!!!,,, oh then i go online a little later in the day, and its now by 5pm... hmmmm...... such a good feeling to then be ZOINK,, not so fast buddy.. still keeping fingers crossed.. will let you know how it goes.. very hopeful though, c'mon Kiera.. kick it for me!! I know y'all can do it!!! -------LAST UPDATE-----SUCCESS!!! A day after order the mower arrived with everything else in perfect condition, new, gleaming glorious and glowing. I stand and applaud the team at Katy on FM1434 and bow to the excellence exhibited by Kiera, manager of the Garden and Tractor department for pulling that off for me. The delivery driver was a good guy and gave me the option to deliver around 7 or the next morning. Very cool. Excellence all around and Im now glad that I purchased this and chose the delivery option at this Tractor Supply Co location. Happy customer! Will certainly do business again. I need some trees.

I don't know why I keep coming to this place. Every time I come they don't smile at all. The only…read morepeople who smiles are the men who work at the back of the store. This time I called and asked if they had a certain item in the store and of course the answer was no and she hung up not even saying thank you for calling tractor supply or anything not even goodbye. I'm telling you these people who work at the front these ladies are rude. I'm not coming back and I'll make sure that my husband doesn't shop there anymore and my sons and I'm talking about my whole family who all goes there.

I definitely do not recommend. They obviously don't want/ need business. I called to become a new…read morecustomer. I spoke with Shirley first, who told me I would need to speak with the office manager, because they won't drive in pasture land. I found that strange. I spoke to the office manager ( I think her name was Peggy) , and explained we are usually filled directly over our 4 ft fenced yard. They pull around the back of our house ( still on our property as we are on acreage), and reach over the 4 ft fence to fill. She told me it was $125 fee to safety check, to which I agreed. Then she told me she would have to send someone out to see if they would be able to fill it first, due to having to pull in behind our yard fence through our pasture . Again I explained, we are on acreage.. and our home and land are built up where the butane tank is. I honestly felt like I was supposed to beg her to have someone come out to our house. We are 6.2 miles from this business. It should not have been a huge ordeal , like these ladies made it out to be. I was transferred back to Shirley, and I asked for a time frame of when someone would come out. She was rude and talked to me as if I was ignorant, and said "well it's definitely not gonna be today." I was taken back, but just responded with that's fine. I'm not in any hurry. I just need a heads up, as we own a business, and I need to be home to open our gate and show them everything. Shirley said that someone would call me when they were en route to our house. plenty of heads up there. I agreed, but had a bad feeling about it... so I called another company immediately. While I was on the phone with the other company, Peggy called me once again and asked me to return her call. I returned the call to be told that she had her field guy look at our house on a map, and they definitely won't be able to service us. I told her that was fine because I had actually just called another company anyways. Our home isn't new. It's 22 years old. Nobody has ever had any issues filling up our butane tank. I added a picture of how far they would have to reach over our fence. Also, their safety check fee was three times what the next company is actually charging me. I don't really care about the cost honestly, but I do care about how they treat customers and they are a huge disappointment in customer service.These people were downright rude, and not accommodating at all. I would definitely look elsewhere if customer service is important to you. They refused to even send anybody out, after looking at our address on a map.

This company is absolutely the best! I've worked with several different propane companies in the…read morearea now and the service from these guys is amazing. Our residential tank ran out of propane just hours before a winter snow storm was coming to Houston and we were not a current customer but when I called and expressed my concern for my kids and the storm, they were quick to tell me they would do their very best to fit us in today. Within minutes, they had a service contract emailed to me and then added me to the schedule for the day. They not only arrived within hours in the same day but were able to tell me what needed to be repaired but was able to fill the tank to get me through the storm until repairs were completed. Green's Blue Flame will be our service provider from now on. We are so thankful they were able to get us through the storm. We highly recommend them for any residential service.

I've been going to Katy Hardware at least 20 years. Today I received great service from the lady's…read moreand gentleman that helped me. Very easy to figure out where everything is. Great quality tools, and the lumber was what I needed. Will be back!

This is my favorite hardware store. If you are looking for something, they walk you right to it…read more They don't just point and leave you to search. If you are trying to create or repair something, they have suggestions. This is what a hardware store was in the past and needs to be again. Everyone is always so friendly, knowledgeable and helpful.

Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

Just not happy the would not allow returns even with a receipt just a few hours ago…read more Only clothing items, no foods even if it tastes funny , no exchanges either Ah well I didn't need the calories but it was not cheap as you can see

Garden dept. today. Got some bricks out of the display that was clearly marked $.25/each. We get to…read morethe garden dept. checkout and the lady( Gwyn)says that they're $.59. I said that the sign said "$.25/each". She's says "no, the red ones are $.25/each". I had to carry them back and get the red ones, which are also marked $.25. Then she won't let my wife pay for the supposed right ones while I go back and get them. She says "I'm not ringing them up until I make sure that he gets the right ones." Like I'm going to pull off the big brick heist by taking the wrong ones which in fact, aren't the wrong ones. I get it that it's hard to get competent help but maybe a little training is useful. I understand that it's hard to teach someone common sense . Another issue, in the lumber yard, they have all the lumber carts parked in front of the pressure treated 2/4and 2/6. Difficult if not dangerous to have to climb on top of the carts to get one of the more common items of dimensional lumber. Management is really setting the store up for trouble there.

Ordered some laminate flooring for the ENTIRE home (probably an $8000 job). Tried to get the person…read moreout to measure the home for the amount of flooring to be delivered. At first they were suppose to call within 24 to 72 hours to confirm the date and time. They never called. I had to call the store. The store called back within minutes to say the service person would call me the day of my service between 6am and 8am to let me know when they are coming that day. It is now 9am and they have not called. I guess Home Depot really doesn't want this size of job. I am off to Floor & Decor. Too bad, I never had a problem before with Home Depot Cheryl S.

This family owned business was a lifesaver for propane refills after Hurricane Beryl. Sometimes a…read moreline but moved fast. Though I'm sure they were stressed they didn't show it-friendly service. Better refill price than most exchange kiosks at least for 15 gal. They also have all size tanks, valves other items for propane use for grilling. Support this small business!

Had to get two 30# RV tanks filled. Guy doing the work was amiable and helpful. They are local and…read moreseem to have a good selection of propane parts there.

This is by far the best Butane/Propane company around. Very customer service orientated and always…read morethere for the people. In a small town such as Bellville this company has been around 70 years and this speaks volumes. I highly recommend this company and if you have any questions they are always happy to assist. This is a family company that holds family values and is very reliable and trusted

From the owner: Trusted butane company since 1955…read more "Bellville Butane Company (BBC) is a family-owned business that has served Austin and surrounding counties for over 64 years. BBC was established in April of 1955 by Earl R Meyers, Jr.. His son, Danny, started working in the business with his dad in July of 1976. Danny purchased the business from his dad in 1991 and continues the family tradition that his dad started by serving his community the way his dad did, by providing personal service at a competitive price. BBC is a strong supporter of local organizations and is proud to give back to the community. We know that God has richly blessed us. We have made many friends throughout the years and look forward to making many more. We hope you will become a part of the BBC family